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Syska Gadget Secure Complaints & Reviews

syskagadgetsecure.com

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Updated: Apr 16, 2024

Complaints 686

Resolved

31

Unresolved

655

Bad 😕 It seems that Syska Gadget Secure has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Syska Gadget Secure reviews & complaints page 2

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Address: 2/2825-Geetanagar, Opp. To Tapalband Office Talavdi, Sagrampura Surat 395002 Gujarat India

Website: [email protected]

On 1st November-2017 my handset was physiclly damaged I have done my all process in max1week since 5yrs they had not provide my refundable amount and taken my all gadgets and handset in courier with them, and after calling so many time by customer they give excuses of financial dept. had not pass amount till now, they can not give statement bla bla bla. It is fraud and I m now going to Do Consumer Forum Dept. about it. I m regretting for purchasing insurance of syska.

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2022

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska Gadget- [protected] (Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks

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Website: syska.co.in

I have purchased syska sw300 watch which was faluty. so i submited it to the service center and now the syska team is telling me that the product is not available and provides me some coupon code to buy another syska product. as i apply the coupon code it is showing an error as invalid code. i want my refund back it is frustrating as i am trying this from September 15 2022 and till date there is no satisfying response from syska

+2 photos

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2022

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska toll free number[protected]Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks

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Address: CHB 21 Sector, Jodhpur

Ceiling Fan purchased in June 2022 via online app amazon but fan speed is not upto the mark. Please arrange visit as soon as possible

Syska Gadget Secure customer support has been notified about the posted complaint.

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S

Syska Gadget Secure Customer Care

from Mumbai, Maharashtra

Sep 10, 2022

Verified Support

Dear Sir/Madam,
Apologies for the inconvenience caused.
Request you to raise the Complaint. And share your complaint number, for raising complaint kindly contact on[protected]Toll Free) Monday to Saturday Time 10:00 am to 7:00 pm.

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Address: Gurugram

I bought syska's sw320 smart watch by flipkart replaced the one that got damaged within 3 days with 7 days replacement warranty That watch got damaged again after 7 days I filed a complaint by the customer care of the company on 9th August who picked up my product on 19th August and they said that it will be replaced within 15 days but today 15 days My product has not been done by the company, I have to make a complaint for it.

+1 photos

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska toll free number[protected]Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks,

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Website: syska.co.in

I have requested for replacement for the defective syska product on 28th, May 2020. there Turn Around Time is 20 day as confirmed by them on call but still the have not replaced the product. when ever i speek to them every time they only say it will take some time and not doing something.
i have a long trail mail regarding this that is attached to the complaint please check.
it passes more than 70 days. please do the needful to get it resolved.

SYSKA complaint Number : EC[protected]

+1 photos

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2022

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day!

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that we have already highlighted your concern to the concerned department.

Please give us some time, we will update you as soon as possible.

Meanwhile, we request you to co-operate.

Syska toll free number[protected]Mon-Sat between 10.00 AM -7.00 PM hrs.)

Thanks

Aug 19, 2022

Updated by schandan1 still not resolved .! Why have you mark as resolve?
i want to reopen this complaint.

Aug 19, 2022

Updated by schandan1 it more than 10 day raising this complaint but no response form syska.

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Dear Sir/Mam,
I hereby the customer of your insurance company SYSKA gadget secure in which I had secured my handset CIN No: [protected] SAMSUNG SM-A500G purchased on 08/03/16.
The phone was damaged accidently and there was physical damage to the phone.
For this reason I claimed for the insurance from the company and logged the complaint to the company about the same on 28/09/16.I had contacted the dealer, the insurance agent, the company's customer care number everywhere
but the response was not satisfactory for the refund of my money.
I had claimed it within the time slot of the covering of the insurance.I had purchased the phone on EMI as I am not a very rich men.Please see to it responsibly and proceed further for the refund of my money.Please find the attachment of concerned documents below.

Syska Gadget Secure customer support has been notified about the posted complaint.

Aug 08, 2022

Updated by Ravi naravriya Dear Sir/Mam,
I hereby the customer of your insurance company SYSKA gadget secure in which I had secured my handset CIN No: [protected] SAMSUNG SM-A500G purchased on 08/03/16.
The phone was damaged accidently and there was physical damage to the phone.
For this reason I claimed for the insurance from the company and logged the complaint to the company about the same on 28/09/16.I had contacted the dealer, the insurance agent, the company's customer care number everywhere
but the response was not satisfactory for the refund of my money.
I had claimed it within the time slot of the covering of the insurance.I had purchased the phone on EMI as I am not a very rich men.Please see to it responsibly and proceed further for the refund of my money.Please find the attachment of concerned documents below.

Verified Support

Aug 08, 2022

Syska Gadget Secure Customer Care's response Dear Sir,
Apologies for the inconvenience caused. Request you to share the Complaint id And your contact number. More detail call on[protected] Time 10:00 am to 7:00 pm

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I have purchased SYSKA Trimmer model Number HD 1620 from Shiv Gauri General Store Jodhpur on 13/03/2022.

now within a month the same stopped working. i went to shiv Gauri store and asked them to help me, but the shop was very badly behaved staff who did not even talked to me properly and rudely said go to syska care.

my concern in why syska is authorizing such shops to sale their product when they are behaving rudely to customer and second where is after sales service.

second, customer must have ease of dealing with seller when there is some product fault.

i want the product to be replaced completely and that to be delivered at home as such shopkeepers are not wort to sale product of a good company like Syska, such shop keepers are destroying name of your good company in market.

i want to have the product replaced. attached bill and photo

+2 photos

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

May 10, 2022

Syska Gadget Secure Customer Care's response Dear Sir,

Greetings of the day! This is with reference to your complaint.

Please accept our apologies for the inconvenience caused to you.

Request you to share the Complaint ID And your contact number.

If you want to know more about SYSKA services or have a query to be addressed by the SYSKA Customer Support team. We request you to contact to our Helpline number[protected] – Toll Free (Working Time Monday to Saturday 10:00 AM to 7:00 PM).

We appreciate your patience and co-operation.

Thanks

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The trimmer is showing a blue round led image appearing when switched on along with the full battery icon. And when charged the round led keeps being there with the charging symbol.

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Address: Near old telephone exchange,main market,dangal chowk,bansur(alwar) rajasthan

My powerbank is not working from last 1 month.

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I have purchased a trimmer HT 200 pro on 11.2.2022 from Jyoti Electricals, Bahadurgarh vide bill no. 460. While I opened this product to use, I found that the charger point of this product is not working.
The next day I visited the shopkeeper to replace the product, but he refused to do so and gave me your customer care number to complain. I have called and submitted my complaint vide number RVCCR2202EE300013. One week has been passed but no response from company service centre.

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2022

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day! This is with reference to your email.

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that your complaint is in progress and the same will be resolved as soon as possible.

We appreciate your patience and co-operation.

Additionally, If you persist in any issue in future, please feel free to contact us on our toll free number[protected]Mon-Sat between 10.00 -19.00 hrs).

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I have bought a Syska SW200 smartwatch from Flipkart on dated 11th June'21. It was fine in first 3 months and now having below issues.

* It restarts abruptly more than 20 times day.
* Power button doesn't works
* Battery backup reduced from 10 to 3 days due to auto reboot
* Music Controller doesn't functions

I called customer care on 15th October twice but they told that our local agents will contact you but they didn't. Later on 13th of November the complaint got registered (RVCCR2110RVS00361) but device pickup location was wrongly updated by the SC agent due to which another one month got wasted and lastly it was picked up on 20th of December (RVCCR2112RVS00112) and till now there is no update or solution I've received so far from anyone and i 've been escalating to support.[protected]@syska.co.in but no there is no response from anyone except an auto mailer.

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2021

Syska Gadget Secure Customer Care's response Dear Sir/Madam,

Greetings of the day! This is with reference to your email.

Please accept our apologies for the inconvenience caused to you.

We wish to inform you that your complaint is in progress and the same will be resolved as soon as possible.

We appreciate your patience and co-operation.

Additionally, If you persist in any issue in future, please feel free to contact us on our toll free number[protected]Mon-Sat between 10.00 -19.00 hrs).

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Address: Jabalpur

I have purchased a charging cable from Mekhal Enterprizes Jabalpur MP on 24 Jun 2021.
at the time of purchase the dealer assured me of a 6 month warranty on the product from the date of purchase.
cable is being cracked ( Pic attached ) on both points
Today on 9 Dec 2021 i went to dealer for replacement as it is manufacturing fault
cable is being cracked within 6 month due to quality issue .
dealer refused to replace the cable .
Please resolve the issue or kindly provide me mail ID of higher authorities
regards
Gitesh Khatri
[protected]

+3 photos

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2021

Syska Gadget Secure Customer Care's response Dear Sir,

Apologies for the inconvenience caused.

Request you to share the Complaint id .

More detail call[protected]Toll Free) Time 10:00 am to 7:00 pm

Dec 30, 2021

Updated by Gitesh Khatri Complaint ID is 3068094

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Sir mera bulb fuse ho gya hai o abhi warranty mai hai purchase date 2 10 21 hai jo 3 din se kharab hai

+3 photos

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2021

Syska Gadget Secure Customer Care's response Dear Sir,

Apologies for the inconvenience caused.

Request you to share the Complaint id And your contact number.

More detail call[protected]Toll Free) Time 10:00 am to 7:00 pm

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Address: Shivai nagar ekrup society 28/5

I need a replacement of my earphones HE2000-YL I am facing problem of mic issue plz I need replacement

Syska Gadget Secure customer support has been notified about the posted complaint.

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S

Syska Gadget Secure Customer Care

from Mumbai, Maharashtra

Dec 2, 2021

Verified Support

Dear Sir,

Apologies for the inconvenience caused.

Request you to share the Complaint id And your contact number.

More detail call[protected]Toll Free) Time 10:00 am to 7:00 pm

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Ref No.RVCCR2107LTD00029

Product details: Syska bolt Watch SW200

ISSUE: The product was scrap, submitted to customer support Bilaspur -(c.g.) on 22nd oct 2021.
Now, its passed out 21 days and still not received it and no solution are seen from there side.

Please replace product or initiate a refund and update me about the solution.

Regards
YOGESH DEWANGAN

Syska Gadget Secure customer support has been notified about the posted complaint.

Nov 15, 2021

Updated by yd393 NEW REFERENCE NO IS SR NO RVSRN2110BEE00048

Nov 15, 2021

Updated by yd393 NEW REFERENCE NO IS SR NO RVSRN2110BEE00048

Product details: Syska bolt Watch SW200

ISSUE: The product was scrap, submitted to customer support Bilaspur -(c.g.) on 22nd oct 2021.
Now, its passed out 21 days and still not received it and no solution are seen from there side.

Please replace product or initiate a refund and update me about the solution.

Regards
YOGESH DEWANGAN

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G

GuptaG_UPWaale

from Kolkata, West Bengal

Dec 30, 2021

Hi yd393,

Did you received any solution after posting it here ?

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Myself Amit dagar purchased Hair trimmer on[protected] after 13 months use, it is not working properly .I have made complaints and complaint I'd is RVcCR2109vcd00109.They asked for invoice I provide the same but there is no satisfactory response came from company side. Kindly repair or replace trimmer as early as possible. Invoice no. DEL[protected]. Invoice date[protected].
‌

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Address: Plot no 69 sita vihar vedji ka chouraha niwaru road jhotwara jaipur 302012

I bought 1 led lamp from reliance super market on 2nd oct 2021...from fay one lamp not charging... I put complain to your customer care service.
Complain done few times but there is no satisfaction at toll free number and your staff come at my home on 4th oct. 2021 he comes but there is no solution..he said our other technician will visit and replace that products. From 4th oct 2021 there are no one visit and replace my product... As i am unable to use the product . I am asking for it to customer care service many times and there are no satisfactory answer given by them. I request them to transfer call to the seniors but they refuses...really to much bad experience with syska... I will never purchase syska product in future and never recommended to any one for buy this company any product.
I m requesting you to pls Shotout my problem as soon as possible..
My contact number [protected].

Syska Gadget Secure customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

Syska Gadget Secure Customer Care's response Dear Sir,

Apologies for the inconvenience caused.

Request you to share the Complaint id And your contact number.

More detail call[protected]Toll Free) Time 10:00 am to 7:00 pm

Oct 18, 2021

Updated by Lsoni Complain ID is RJ[protected] and my mobile is [protected]

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L

Lsoni

from Jaipur, Rajasthan

Oct 18, 2021

Complain number is RJ[protected] and my mobile number is [protected]

L

Lsoni

from Jaipur, Rajasthan

Nov 9, 2021

Its too much pathetic and worst service from your side.

Still no response as well as no resolution.

I will never recommended to anyone for buy syska any product

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I had a complaint against the product about the button pressing as it was not working so they had my product pick-up for repair but soon I came to know that they had it repaired from a vendor not a authentic syska workshop and later on when I received my product after 1 month of long delay they send me the watch whose button was still not working and area near the watch being damaged. I have launched the complaint again it's been more than 2 weeks now and yet to have any solution, all they say is we are working on resolving the issue and yet no action taken till now.

Syska Gadget Secure customer support has been notified about the posted complaint.

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S

Syska Gadget Secure Customer Care

from Mumbai, Maharashtra

Oct 14, 2021

Verified Support

Dear Sir,

Apologies for the inconvenience caused.

Request you to share the Complaint id And your contact number.

More detail call[protected]Toll Free) Time 10:00 am to 7:00 pm

Tabu@123's [Complaint's author] reply, Oct 14, 2021

Reference no. RVCCR2109RVS00652

Mob -9348323986

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Address: Lucknow airport Utterpradesh

CIAF जवान की गुंडई, , बिना वजह पीट दिया, , क्या एयरपोर्ट मे जवानो से गुंडई करवाई जा रही है। लखनऊ एयरपोर्ट इंटरनेशनल आगमन द्वार के कैमरे चेक करवाइये सुबह 6:25 से 6:35 तक बिना वजह डंडा मार दिया, , , क्या जवानो से यहां गुंडई करवाई जा रही है, ,

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Brought two Syska Bolt SW200 watches on July 12 2021. After a month o[censored]sage, the power button got stuck in pressed position of both watches. Complained to CUSTOMER care on 21st Aug 2021. The watch was shipped to Syska with ticket nos RVCCR2108RVS00605 & RVCCR2108RVS00607

Then, I received the watch after 20 days but the repair work done in the watch is absolute garbage. The back plate of the watch is not fitted flush with the body and has a gap in between from where water can get inside the watch easily.

My warranty is getting lapse due to unacceptable ### repair. The guys at the CUSTOMER care are only sending the same mail over and over again. 45 days have already passed and still they are unable to provide useful resolution.

Never going to recommend & buy anything that says 'Syska' on it.

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