[Resolved] Tata Docomo — Duplicate tata indicom sim no.[protected]

rksehgal12

from Lucknow, Uttar Pradesh

Address:	New Delhi, Delhi, 110018
Website:	Tata Indicom Docomo

I lost tata indicom docomo prepaid hand set with sim no.[protected] in daylight at tilak nagar chowk near e-rickshaw stand and have not found it so far. I have lodged fir with tilak nagar police station. A copy can be sent to you if so desired. Kindly issue me duplicate sim of the same no. For which i shall be grateful.,

Veena sehgal
Jg-3/175a, vikaspuri,
New delhi.
[protected]/mob. No.[protected] (R. K. Sehgal)

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Jul 2, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

May 25, 2017

Updated by rksehgal12 I got a call from[protected]whodemanded Rs.20/-for this which was given by debit card and debited to my a/c.To my surprise I found another 19000/-debited to my account. I want this man to be arrested soon.
While the person transferred Rs.20/- to ECOM[protected]WW whereas
he transferred Rs19000/-taken by fraud to ECOM[protected]MPOESA
(OlaCabs, com).
This person should be caught immediately from the location of his mobile and brought to book for recovery of money taken by fraudulent means thereby shaking the confidence of the customer and booked under appropriate sections of 420, .

Verified Support

May 29, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Verified Support

May 30, 2017

Tata DoCoMo Customer Care's response We tried to speak to you personally on your alternate number. However, the same was not possible as the call was disconnected from your end. Sorry to hear that your Handset is lost. We request you to visit the Tata Docomo outlet with passport size photograph along with your proof of identity, FIR (mandatory) and proof of address to purchase duplicate SIM with the same number, cost of the duplicate SIM is Rs. 49/-, all services will be carried forward and the duplicate SIM will be activated with in 72hrs. However, you may also visit nearest Tata Docomo outlet along with the documents in order to block your number. Please find the below details.
1. Photograph
2. Proof Of Identity – Passport/Photo Credit Card/Voter ID Card/PAN Card/Arms license.
3. Proof of Address - Credit card statement (last 2 months)/Passport/Property Tax Receipt/BSNL Telephone / Electricity Bill (last 2 months).
For your convenience, I am attaching the link where you can check all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx.