Tata Sky Complaints & Reviews

It was told to us before having 6 months package of tatasky that we will get all the star channels, zee channels, and max channels.. I already paid for 6months package.. But In short we were told that we will get all the Hindi entertainment channels . but we r getting only some channels. Sab channel is also not working. And i told to remove the fitness channel.. It is still working. Please wr need all hindi entertainment channels . please contact Me on[protected]. Mail:- amruth.[protected]@gmail.com
I hope I will get a positive response as soon as possible.

Consumer rights
to choose for what he is paying to for services in india
or not

consumer is paying a penny it goes to multiplication of penny to companies
whether for call in customer care to mobile and the services provider companies co charges to liable from consumers pocket

so is there consumer rights to know his pocket hard money choice to pay in india or not

I have already complained but I dont know what happened, overbilling by tatasky, i paid my monthly advance payment on 20th sept so I have to pay only again on )ct 20th and I cancelled HD. now they want me to pay 610 on oct 10, even if the mistake is theres they have to charge only 175 and continue till 20th oct nor 610, I dont understand the calculations, If a Ratan TATA company does it we can understand other big companies doing it, never expected this from a most respected company
Tata sky ID [protected]

I am a regular customer of Tata Sky. For past few days or I can say months, I am not able to view 22/24 channels after 7 pm in evening (there may be more than these but these 22/24 channels are the ones which we watch). This issue particularly occurs after 7 pm in the evening. The channels I am referring show error as "Your set top box is not receiving signal"

I have called Tata Sky call center number[protected] multiple times and described what the issue is. They assure that they will send service technician and get the problem resolved. As per this call center people, the timing of service technician is up to 8 pm - 8.30 pm. Then they forward my complaint to local service center. The local service center again asks what issue I am facing even though I have already told issue to call center person. Then the service technician calls me asking same question what's the issue with connection. Once again I have to repeat what I have been telling to multiple people. I specifically (to service technician) mention that issue occurs after 7 pm in the evening. After telling service technician the timing, nobody is ready to serve my complaint because they say their timing is up to 6 pm only. So this is contradictory because call center people say timing is up to 8 pm - 8.30 pm and local service center said timing is up to 6 pm only. So, once I tell the timing to the service technician, my request goes on hold and goes to Canceled status very next day. So, I have to call center again and register new complaint again. Following are request / work order number so far which were put on hold and then canceled:

WO#S1FI45k / WO#S1FL45k
WO#S29FRSN
WO#S2LUTTP

Every time I called call center number, they tell me that I am the premium customer. SO BASED ON MY EXPERIENCE WITH YOUR SERVICE, I CAN CONCLUDE HOW Tata Sky TREATS THEIR PREMIUM CUSTOMERS. I CANNOT IMAGINE HOW THEY TREAT NON-PREMIUM CUSTOMERS

Hello,

I have done 100s of complaint for my tata sky account [protected] that i have done 3 transections of 400rs each on 1st sept but tata sky credited only once i have already provoded merchant transection details, bank statement, confirmation email from bank to tata sky but they are useless and challenging bank that they have not received any amount from bank now tell me who is more trustable bank who maintains crores of rs for public without any mistake or this useless tata sky

Few of complaint no to tata sky are - s3c4ouu, rqrfz2b, rn1cmtw

There is no signal indication on screen since last 4 days. Please do the needful. Can we know when this problem can you clear? I would like to say please do the needful for my connection. Please inform me that when your company will send repairer to my home to clear this problem. Hoping you will solve my problem as early as possible.
Thanking you.
D. P. Karia,
302- bihag flats,
Soorsangam residency,.
Near alkapuri flats,
Opposite sardarbag,.
Junagadh gujarat. 362 001

Yet not received refund amount
Please check & revert waiting your positive response

Dear sir

Your amount has been refunded please check your transaction detail

Transaction has been successful.
Original sale amount : 1, 799.00
Refundable amount : 0.00
Command id amount reason date/time
Id[protected] 1799.00 vserve[protected]:04:04 am

I shifted to different location. I am called 10 times to tata sky employee & customer care but they are not responding properly. My first call date was 2nd of oct & today's date is 6 th oct. Tata sky services are totally bad.

I have had several call to customer care and whenever i raised request i specifically mention morning timing from 9am to 1pm. But every time technician calls me post 1pm when i am not available. Due which they are not able to fix issue, without my acknowledgement they closed my work order and service request.

Below are my details
Subscriber id : [protected]
Name: himanshu vali
Address: flat no-403 brownea nyatii estate mohammadwadi,, pune
Contact - [protected]
Wo-rviicgb
Service request reference number: s2vsgen

Our old box was not working so called tatasky they said replacement for rs 900 as out of warranty. On 16 Aug replaced and gave repaired box charging 900 which didn't work n kept on calling executive but he said box not available thn he said in a day or two but din give thn we kept on calling finally on 18 Sept again replaced box and again charged for repaired box...and we again charged for rs 1000 now again it is deactivated and showing balance 12 rs. U ppl are giving repaired boxes in name of new replaced box n that too not working thn when u donot have box u charging us...such fake people u are
..this is breech of trust...we will disconnect all boxes ofurs n will also complain in court

Dear foolish people

with regards to customer id [protected] i have complaint as i am unable to get signal i have requested to send your executive to check and resolve the matter but no one has attended am receiving only calls but problem is still pending i[censored] people are unable to resolve the matter please let me know i would shift the service to different co.

This is my third poor service experience from tata sky people and will defiantly carry this matter to consumer court
as i had paid all charges rental on time then also i had got such a poor service

pramod shrivastava
[protected]
[protected]

My Tata sky id is [protected] - Venkatesan

My plan is for 430. Now it is changed for 530 by mistake without my knowledge.

Please get it changed to my plan for Rs 430 and sms to me after changing the plan.

Then only I would do top up.

My Address
51 KR Koil street
West mambalam
Chennai 33- Tamilnadu
phone number [protected]

I m manish thakur my tatasky not working alreday recharge plz help m all chanel not working my address - house no 26 arshna colony vasant vihar izzatnagar bareilly up my home no [protected] my id-[protected]

Consumercomplaint no.[protected]
wnt minimum plneverydy you chnge your self chrgs
contct me [protected]
so wait for tlk with consumercomplaint on mobile
consumercomplaintyou not value customers/consumers value and time and moneyyou are earning penny bcoz consumer is spendin hard earned penny on you not vlue customers consumers had also rights
mobile access should be as see gas cyclinder is register within minute
where your complaint to cusomter care takes so long just to earn mobile company utilimately we are consumer who are spending mind

Dear Sir,
With reference to above I am a customer of Tata Sky . We received offer from their offer department for Rs. 1615/- for 12 months. We recharged as per their offer but till time we not get the facility . Kindly advice what to do. My cell no. is [protected]. After we repeatedly phone call their customer care but they not give the responce. We get the offer from phone no.[protected] twice saturday and sunday .

Thanks,
N.K.Sharma

To
Tata Sky Ltd.
3rd floor, C-1, Wadia International Centre (Bombay Dyeing),
Pandurang Budhkar Marg, Worli, Mumbai To
Tata Sky Ltd.
3rd floor, C-1, Wadia International Centre (Bombay Dyeing),
Pandurang Budhkar Marg, Worli, Mumbai 400 025, India.

Sub: Refund of subscription of Rs 2750-regarding
Ref: ID [protected]: On line chat with Tata sky for refund dated[protected]

Sir,
This is to recall that I recharged with annual subscription of Rs 2750 online for the year 2015-16 from HDFC Net banking. On my entering Rs 2750 first time, it was not accepted. Then I entered Second time and it was accepted. Later I found that the amount of Rs 2750 was accepted twice. Since then I have been requesting you to refund one subscription of Rs 2750.
One of the request on line chat is as follows:
30/11/2015 Chat with Tata sky:
sudhakars22:19 joined the chat
Good Evening sudhakar sudhakar, welcome to TataSky Chat support.
Srikanth Kittu 22:19You are now chatting with Srikanth Kittu and your chat reference ID is 0000CaB5VB6Q8813. How may I help you today?
Srikanth Kittu 22:19May I know your query?
sudhakars22:20Pl let me know status of my complaint of not refunding Rs 2750 even after 10 days
Srikanth Kittu 22:20Sure, I will help you with this regard Mr. Sudhakar.
sudhakars22:21This is usual reply. Tell me how do you help me. So far none helped me.
sudhakars22:22Are You online
Srikanth Kittu 22:22As per our records the complaint is in open status and needful will be done by 17/12/2015. Chat with Tata sky:
But it was not refunded till[protected]. There is delay of more than 8 months, causing me mental agony and loss of interest. You have indulged in deficiency of services and unfair trade practice by withholding my money maliciously to cause me loss and mental stress and strain. Hence you are called upon to pay interest @ 12% immediately. Otherwise I will proceed with you legally. Any disruption in service will be taken seriously.

Yours sincerely
Sudhakar Akula
[protected], India.

Sub: Refund of subscription of Rs 2750-regarding
Ref: ID [protected]: On line chat with Tata sky for refund dated[protected]

Sir,
This is to recall that I recharged with annual subscription of Rs 2750 online for the year 2015-16 from HDFC Net banking. On my entering Rs 2750 first time, it was not accepted. Then I entered Second time and it was accepted. Later I found that the amount of Rs 2750 was accepted twice. Since then I have been requesting you to refund one subscription of Rs 2750.
One of the request on line chat is as follows:
30/11/2015 Chat with Tata sky:
sudhakars22:19 joined the chat
Good Evening sudhakar sudhakar, welcome to TataSky Chat support.
Srikanth Kittu 22:19You are now chatting with Srikanth Kittu and your chat reference ID is 0000CaB5VB6Q8813. How may I help you today?
Srikanth Kittu 22:19May I know your query?
sudhakars22:20Pl let me know status of my complaint of not refunding Rs 2750 even after 10 days
Srikanth Kittu 22:20Sure, I will help you with this regard Mr. Sudhakar.
sudhakars22:21This is usual reply. Tell me how do you help me. So far none helped me.
sudhakars22:22Are You online
Srikanth Kittu 22:22As per our records the complaint is in open status and needful will be done by 17/12/2015. Chat with Tata sky:
But it was not refunded till[protected]. There is delay of more than 8 months, causing me mental agony and loss of interest. You have indulged in deficiency of services and unfair trade practice by withholding my money maliciously to cause me loss and mental stress and strain. Hence you are called upon to pay interest @ 12% immediately. Otherwise I will proceed with you legally. Any disruption in service will be taken seriously.

Yours sincerely
Sudhakar Akula
[protected]

Dear sir/ madam,
I am here with likely to bring to your kind notice, that you have deducted relocation charge twice in the month of June and also in the month of September, you have given connection (b n reddy, near people sanjivini hospital)only once during September 2016, but during June it was made an attempt, but connection was not given in the month of June, but relocation charge was deducted twice from my account please look into this matter.

JN Narendra sharath chandra
Nagendra Nagendra
[protected]

Your tariffs for March 2016 was 220, Then you increased to 250 then to 270 and now 285. Which is around 30% in a span of 6 months. Is there inflation of 30 % in India now??.
I don't understand how you are doing this with out get approval from government.???
I will be wrting on social sites.and I won't continue with Tata sky with this high tariffs.
Please note you increased some unwanted channels which are useless for us and you took the advantage to increase the tariffs ??
This is totally ridiculous from Tata sky ?? I won't continue with Tata sky anymore

Tata sky — change mobile number


Dear sir/madam

My my tata sky id no.[protected]

I have a complane that i have forget my
My registried no.
In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ([protected]).

So please you update my new mobile no.in your siystem.

Thanks,

Regard!!
Pan singh
Mob. no.[protected]

Tata sky after making a payment of half yearly charges allocates the money in their own manner for additional set top box and base package without giving any information to customer. Also on their online site (Mytatasky.com) there is no such facility which give the breakup of the amount we paid and how they have allocated the amount.

On top of that they increase the montly subcription charges of the additional settop box any time without informing the customers and deduct the increased amount from already paid amount by the customer. Due to this the stipulated period of subcription gets over before and then they start calling the customers for recharging the account.

When called 3 times to their customer service, first they listen to your complaint and when they understand their mistake they simply transfer the call to someone else with customer service or simply cuts the call giving the reason of disconnet. Then again customer has to call them and explain the entire case.

The most pathetic way of support and totally un-professional way of charging the customer.