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Tata Swach Complaints & Reviews

1.8
Last updated Oct 8, 2023
Complaints 184
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63
Unresolved
121
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Tata Swach Phone Numbers

Toll free
1800 258 5858
32
13
1800 200 2205
10
10
Phone
+91 22 6643 7400
16
7

Tata Swach Website

Tata Swach Head Office Address

Leela Business Park, Andheri - Kurla Road
Andheri
Mumbai Suburban District
Maharashtra
India
400 059

Tata Swach reviews & complaints page 5

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K
kumvikash
from Gurgaon, Haryana
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Faulty Water Purifier

Address:Mumbai City, Maharashtra

I have bought a TATA Swatch water purifier with order no OD[protected]. This water purifier got delivered on 12th june and installed at my home on 15th June. On 17th June I have booked a complaint to TATA Swatch water purifier that the Water Purifier is faulty and have leakages in its tape and also having lots of wastage of water un-necessarily. Since 17th June till today i.e. 22nd June I have made 4 calls to customer care but getting...
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ayushiashok
from Bhubaneshwar, Odisha
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tata swach candle related problem

Address:Bokaro, Jharkhand

i had buyed 2 candle from abhijeet electronics CHAS, BOKARO during last 6 month in which 1st is stopped filtering water within one month and 2 nd is stopped in two months again. for which i had contacted seller of candle M/s abhijeet electronics and he replied no replacement and you have to buy again new once. i very bad such type of reply from a seller of tata swach M/s abhijeet electronics. he promised i candle capacity is 3000 liters...
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dipjoysenroy
from Noida, Uttar Pradesh
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Inefficient customer care

I bought Tata Swatch Smart from a very renowned place in Bangalore. After using it for less than 2 months filter the stop filtering the water. I called the helpline number and ask them to send some technicians. I lodged that complaint on 6th of April 2015. Now today in 28th April, even after this 22 days no body contact me for this complain. Instead everyday I called the customer care no. and they said we will shortly do that. Whenever I...
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vishal gupta 1131
from Chandigarh, Chandigarh
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Defective part not replaced, inspite repeated complaints at customer

Address:Chandigarh, Chandigarh

Order number:[protected] for Tata Swach Cristella Plus Sapphire Blue Order date: 21 March 2015 [protected][protected][protected][protected]--- Inspite of my repeated request to customer care on phone, the defective part ( base of Tata Swach Cristella Plus) not replased by local agent on the plea that part is not in stock. Taking such a long time for attending to such a small problem reflects very...
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J
jaykay57
from Thrissur, Kerala
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Non availability of top mesh

Address:Chennai, Tamil Nadu

I bought a Tata Swach water purifier about two years ago. The top mesh gets clogged very soon. When I try to get a new top mesh none of the Tata swach dealer in Chennai (T.N) is having the same, and they insist me to buy a 'bulb' if I require a new top mesh. When I placed order online, I got a call saying that top mesh is not sold separately and I was advised to wash it again and again and use it or use a piece of cloth for filtering !!!. Consumers...
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luckey1
from Mumbai, Maharashtra
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Tata Swach Filter leakage problem

Address:Kamrup Metropolitan, Assam

I have call on this cust care no [protected] and raise my query that my filter is leakage when i change new filter bulb.i was register complaint on[protected] but tell date we have not receive any solution from at your end.and in this period i have call many times to cust care but problem still as it is.its really frustrating Name-Narender M-[protected] complaint no-26194...
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vermakalp
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE NOT PROVIDED

Address:Lucknow, Uttar Pradesh

Dear sir I have make a complaint regarding change of bulb of tata swach water purifier... complaint registered on toll free no. [protected] dated[protected]... complaint no. not given due to system updation as told me... they told me that ur complaint has been registered and it will be resolved with in 72 hours... but on today dated[protected] it has not been resolved... today I again call on to the toll free no. as given above......
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Aarti Dubey13
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bulb durability

Address:Gautam Buddh Nagar, Uttar Pradesh

I got Tata swach bulb after making so many complaints nearly 2months back... Nt even two months it has stopped working... We normally filter hardly 8ltrs water everyday... When made compalint similar reply sorry for the inconveince and all and buy another one... I mean what is this two months hardly and bulb not working and getting crap response from u guys.. No value for money!!! Get it replaced and give another one...ASAP...
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AshisD
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exceptionally POOR Service

Address:Kolkata, West Bengal

I have logged a ticket for purchase of TATA Swach bulb on 19-Jul-14 (Saturday) using the toll free no.[protected]. But so far no one has taken any action. I have contacted the Customer Care executives everyday since Monday and every time, I have been promised that the product would be delivered within 72 hours or the same day, I contacted them. The Booking No. is TSWB[protected]. We had logged a similar ticket around a month ago and...
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Ashok Banthiya
from Bengaluru, Karnataka
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non working of new tata boost

Address:Bhopal, Madhya Pradesh

i have purchased water filter from manglam bhopal on 15-7-14 they promised me that compny person will fix it on 16-7-14 but no person turned up i made a complaint to cust care on 17-7-14 no tsmp[protected] they promise to fix the complaint withen 72 hrs but no action taken when icontaacted again yr executive said he can not do any thing and refuse to give contact details of higher person tata shuld close such centre my complaint is stil...
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S
Sky1234567
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TATA SWACH Leaking, Cust. Care fooling us

I bought a Tata Swach Bulb recently in june. When i fitted it, it gave dirty/black water and was not purifying water. I complaint about the same on 22.06.2014 to the customer care. They said that representative will come in 72 hrs. But even after 4 days, no one came. Howerver, after calling many times to the customer care, they finally sent a new TATA SWACH Bulb after one week of complaint.When i attached/fitted/installed the New TATA SWATCH...
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Anchall
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

URGENT -Received defective Tata Swach Bulb & pathetic after sale service

Address:New Delhi, Delhi

Hi, I am Anchal Mehrotra. My contact number is[protected]. Email : [protected]@gmail.com. I placed an online order for 'Tata Swach Bulb' on 25 June 2014, Order number:[protected], and I received a defective Tata Swach Bulb on 28 June 2014. When i fitted it, Instead of purifying the water, it started giving dirty/black water. I have made a call to Tata Swach customer care phone number [protected], [protected] at least 14-15 times...
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S
Steffi Castelino
from Mumbai, Maharashtra
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Received damaged product and no help from customer service

Address:Mumbai City, Maharashtra

I have called 8 times till now and everyday i get an answer that my senior will call you by today end of day or my technician will call and come to your place today. I have not got a single call from anyone. This is the most pathetic service I've ever received. [protected]...
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S
Sky1234567
from Delhi, Delhi
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New Tata Swach Bulb giving black water

I bought a Tata Swach Bulb recently. When i fitted it, it gave dirty/black water and was not purifying water. I complaint about the same on 22.06.2014 to the customer care. They said that representative will come in 72 hrs. But even after 4 days, no one came. What type of service Tata Company provide? Generally, within 24 hours other company responds and your company is not responding even after 72 hrs.My Complaint No. is TSUP[protected]....
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DeoPrasad Saw
from Raigarh Fort, Maharashtra
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Damaged Tata Swach bulb

Address:Pune, Maharashtra

I had purchased a tata swach from Pune Hadapsar month back, but within 1.5 month the bulb has stopped working, showing accumulation of black water resulting in chocking of the filter.I changed the bulb and again 12/03/2014 within one days it is again chocked and showing accumulation of carbon like black water. I tried to clean the black water with running water, but everything in vain. I am frustrated and repenting on my purchase. Called...
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Syeda Sadiya
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata swach Bulb request

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam We have called to the customer case so many time and till now there is no response to our calls and we have order for new bulb from last 2 months. Please send the person along with the Tata Swach Bulb of Rs.529 to our office address which is given below from 9:30 am to 7:00 pm any time and kindly do the needful as soon as possible. From Sadiya INTECH INSURANCE SURVEYORS PVT LTD D.No.16-11-20, Flat No G-3,...
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prateekdeshmukh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither goods not supplied nor providing details

Address:Nagpur, Maharashtra

Hi, I am Prateek Deshmukh. My contact number is [protected]. Email : deshmukh.[protected]@gmail.com, deshmukh.[protected]@yahoo.com I have booked a tata swach bulb whose details are : Order number:[protected] Order date: 25 April 2014 after this I have lots of times to customer care executives and sent emails to provided email address as given on website. Toll-free number For any query please contact us on [protected] /[protected] Email-...
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Sekar Sekar
from Mumbai, Maharashtra
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Order not supplied

Address:Coimbatore, Tamil Nadu

Sir, on 09/04/2014, I placed an order online in estore for one swach christella plus sapphire blue water purifier and three swach bulbs and paid Rs 3146/ through netbanking..The order number is 09042014_1300.My emails to latter mail id to know the status of the order did not get any response and the helpline number[protected] is always engaged.I would like to know whether my order will be honoured or not.with regards,

...
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vickyfunky007
from Bijnor, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service...fooling customers

Address:Jaipur, Rajasthan

I bought a new bulb on 25/03/2014, when filtered water it was yellowish. Called up toll free number and lodged complaint (TSRJ[protected] nothing happened for 03 days, again called up for follow up...next day somebody called up and said filter 20 LTRS water and you will get pure water..I said let me try and get back. After filtering 20 LTRS water became black...I called up toll free number and said those things...then it was informed to...
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Sidharth Patra
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tata swach bulb defect

Address:Puri, Odisha

Hello sir I had purchased a tata swach water filter in the first week of November 2012. Water was really good but this year on 25/1/2014 I purchased the bulb. But water is not filtered properly. In lower compartment there is deposition of algae and some brown colour stain. I gave complain on 14/3/2014 to the costumer care and they told to send the technicians within 72hrs. Again after giving complain repeatedly there is no response yet ....
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