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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 2

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S
Siva1983
May 8, 2023
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Bus repaired at Kodad for more than 3 hrs but no alternate bus arranged and Ticket fare not refunded- Reg..

Address: KTPS C Colony, Palvancha, Telangana-507115.

Dear Sir,
This is brining to your kind attention that self booked a ticket from MIRYALAGUDA to PALVANCHA for 3 persons 1 st name G Subhashini (Mob No. [protected] Ticket booked with this number), G Leela Harika & G Leela Venaktesh with Service Number 8762 Driver Name B.Venkanna Contact Number of Driver - [protected]. Ticket Number[protected], UID-5871 & Seat Numbers - 1, 2, & 3. The has to come to MIRYALAGUDA Bus station by 12.00 PM...
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Hridwin
Feb 16, 2023
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Everyday bus arrives at different times

Address: Ordnance factory Yeddumailaram, sangareddy ,, telangana

The buses from ODF to patancharu, which are both 502 and 516, which take different routes from ODF to reach patancharu. The 502 bus used to come at 8 45 to 9, it has stopped coming. The 516 bus, ones comes at 840, or 8 50 or 9 10 or 9 30, and no alternative bus comes in this time period. The bus keeps changing timing, then how should i get to patancharu. The buses to ODF have been significantly reduced and the bus timings which are displayed...
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BharathreddySeelam
Feb 13, 2023
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Delay in 195/G bus

On Monday, I came to the bus stop under raidurg metro station and was waiting for the 195/G bus since around 8:40 PM. I had been waiting for the bus for more than 50 minutes, but not a single 195/G showed up. Whoever reads this, I request you to take a severe action on the delay of the 195/G tsrtc bus....
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Abhishek._.29
from Hyderabad, Telangana
Jul 7, 2022
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Not able to apply for bus pass

I've tried to apply for second pass (college) in tsrtc website. But it's showing service not available...
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RAJASHEKAR VOLIMA
Mar 30, 2022
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Extra charges collected by ordinary bus conductor

Address: H NO:12-1-1119/42, INDIRA NAGAR COLONY,NORTH LALAGUDA, SECUNDERABAD

Today i travelled from Balaji nagar to Lalapet.The price of the ticket was ₹25 i have given conductor ₹30 due to no change with me.Conductor denied to give ₹5 after asking so many time and saying he donot have ₹5 change which is utter nonsense.please refund my ₹5.MY ACCOUNT NUMBER:[protected]
IFSC CODE:BKID0008602
GOOGLE PAY:[protected]
VOLIMA RAJASHEKAR...
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Risar Ahamed Shaik
Feb 9, 2022
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Indecent and reckless behaviour of driver

I got into the bus at 6:15pm.He started the bus at 7:00 PM from MGBS.He stopped at every bustop from MGBS to outskirts of Hyderabad and stopped at LB nagar for 30 minutes.When i asked him why is it getting late he indecently replied that if you want to come you can or get down of the bus.He even drove recklessly with so much of sudden brakes.i would request you to please take necessary action against him.
He didn’t tell his name...
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Dr Anusha sukhabogi
Dec 4, 2021
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Tsrtc local buses blocking free lefts in major junctions

Some of the local buses of tsrtc, despite of their huge often blocks free lefts in major junctions, i am attaching one of the bus as an example which had blocked paradise junction at 9:30 pm causing inconvience for other vehicles..
i request all the rtc buses to obey the rules and be an inspiration to others...
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Sridhar6655
Mar 14, 2021
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For child of age running 5 years conductor issued full ticket

Address: 505001

TS 02 UA 9944 bus travelling from Godavarikhani to Karimnagar. At time around 8.35 am catched bus at Chelimeda Hospital to reach Karimnagar bus station. My self along with my mother spouse and my boy whose age is running 5 years conductor issued full ticket and abused infront of the passenger.
Kindly confirm me whether completed 5 years only can go for the ticket....
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Raju Tanneeru
from Powai, Maharashtra
Nov 27, 2020
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JBS parcel no. 1198007 dated 23/11/2020 not yet received till date to Bellampalle cargo

Address: J Rajeshwari c/o Ratnam Nayak, perkapally 9502376275

Dear sir, as on today I've submitted a courier from JBS Cargo services with Consignment Note No.1198007 on 23rd Nov 2020. to Bellampally bus station cargo services, Mancherial dist. and parcel consists of a Dress Material worth Rs.700/-. the JBS cargo services said to collect the material the next day morning or afternoon. but still the person Jarupula Rajeshwari c/o Ratnam Nayak hasn't received the material so far and the consignee of JBS...
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V
vallalasg
Nov 9, 2020
May 29, 2024
This thread was updated on May 29, 2024
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Cargo officials behaviour

Address: Karimnagar District

Today we have travelled from JBS to Karimnagar in GDK Depo bus (TS02Z0301), our bus is reached SIDDIPET OLD BUS STAND around 5:30PM, Cargo officias was stopped the bus and inform to bus driver come in to inside Old bus stand, more than 15 minute's I asked to bus driver how much time it will take, your Cargo officials (3 persons and labour) told us just wait that's it, their behaviour is RUDELY and used in parliament words with Passengers.br...
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Rakesh Kumar Borra
Mar 10, 2020
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had to take 2 bus passes - reported the incident at main rtc bus counter but got no help.

Address: Kphd colony,Road No 1, Hyderabad, Telangana, 500072

Dear Sir/Madam,

I am Dr M Samyuktha, Working as Medical Officer in Air India (Shamshabad Office), My daily routine is to Travel in Pushpak bus (AJ) to AirPort. On March 7th 2020 I have got in Bus AJ to my workplace As usually and then realized that I have missed my Bus Pass. I had purchased the Ticket to office since I have missed the Buss Pass.

I am not sure where I have lost the Buss Pass and for my Return...
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Abhi50514
from Nandyal, Andhra Pradesh
Dec 10, 2019
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very high two wheeler parking charges - jbs

Address: Jubilee bus station, Hyderabad, Telangana

I have parked my bike at jbs two wheeler parking zone. Initially they he told that rs 60 per day.

While collecting my bike after 3 days and 2:30 hours of duration., he asked me to pay rs 270, because it's extended by 2:30 hrs.

After too much of bargaining he took rs 250 and refused to provide receipt, i'm not at all satisfied.

Please take any action on this and provide a reasonable/affordable...
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PraveenPittala1
from Delhi, Delhi
Jun 14, 2019
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washroom worker near platform 1 is rude

Address: MGBS Hyderabad, Hyderabad, Telangana

Hi Team,

Washroom worker near platform 1 in MGBS is very rude and shouting on passengers when we are walking towards free toilet area. He was using bad words. Not sure if he thinks that he constructed the washrooms and doing some free service. May be he is expecting to pay for using toilets also. Please instruct them to be polite with passengers. Very shocking behavior.

Thanks,
Praveen....
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Radhika sony
from Hyderabad, Telangana
Apr 25, 2019
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regarding bus conductor behaviour

To day i travelled in tsrtc medchal depot in ordinary bus around 8. Pm near paradise bus no 229 ts 3657, in senior citizen seat around 40 yrs man was seated so i asked whether you're phy handicapped he said no, so i asked if no sr, citizen i told it is for ladies, he didn't get up i asked conductor also he also saying the same thing it not for ladies, is it true? I saw in many buses if no sr. Citizen it is for ladies, that much don't know...
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Karteek Aarla
Mar 13, 2019
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inadequate 10h bus service

Address: Secunderabad., Hyderabad, Telangana, 500003

Due to inadequate bus service of 10h busses at peak times people are facing so much of difficulty in transportation. The problem is being worse in case of students. This route being one of the very busiest, with thousands of people traveling daily, is having inadequate busses at peak times. Many are regretting due to failure of their work especially students. I'm being one of them. Even the express, delux bus services are not much available....
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Ram Reddy S
from Nalgonda, Telangana
Nov 8, 2018
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not stopping in stage

Address: 508116

I was waiting at dharmapur stage for going to mothkur hq. Tsrtc bus no ts07ue4854 at around 9.00pm. The driver was not stopped the bus. He is not concentrate on passangers. And not giving respect to passengers. Rude behave while driving the bus. This is for your kind information to take necessary action to aware her duties.. Customer is always god to any organization......
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A
Arun rachakatla
from Renigunta, Andhra Pradesh
Oct 15, 2018
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amount deducted but tickets not confirmed

Address: Hyderabad, Andhra Pradesh, 500092
Website: TSRTC ONLINE TICKET BOOKING

Booked 2 tickets to kothagudem from Hyderabad on 13/10/18.
Bus service no 81281
Payment Id:[protected]
Refno:[protected]
[protected]/EBSAPSRTC

amount deducted but ticket not conformed. Please refund my amount into my account.not even i got any message from them.its a festive season i can understand but service like this thatoo From govt of telangana transport is really very bad.Me and my wife both...
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Anisha nellam
from Hyderabad, Telangana
Apr 19, 2018
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tsrtc - 17h/10w bus routes

No buses are going via yousufguda and maitrivanam during evening timings and passengers who are holding ac bus passes having a great problem as it is going wasted and forced to travel in ordinary buses.
Buses are taking routes via panjagutta when it was supposed go via maitrivanam.
Recently this issue is being happening but never before.
This issue is concerned for everyone holding ac passes for 17h/10w. Hope this comes...
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Siddula Harish
from Guntur, Andhra Pradesh
Mar 10, 2018
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I lost my purse in tsrtc bus

Address: Hyderabad, Andhra Pradesh, 500039

Yesterday i lost my purse my purse when i was traveling from begumpet to uppal around 2-4 o'clock. I travelled in ordinary red color bus. First i travelled from shoppers stop to patny in no.10k bus & 10/18 no. Bus from patny to uppal bustop. Both r ordinary buses only. Purse contains my adhaar card[protected], pan card (Hpkps3975e), icici bank debit card & 300rs.
Request u help in this regard.

Thanks
Siddula harish...
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Likith Ram Paruchuri
from Hyderabad, Telangana
Aug 2, 2017
Jul 12, 2024
This thread was updated on Jul 12, 2024
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loss of bus pass

Address: Hyderabad, Andhra Pradesh, 500094

Date of incident 02/08/2017
Place of incident ecil bus stop
Time morning 8:30am
When i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 24s bus
My bus pass is lost and the register id of my pass application is [protected]
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass...
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