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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 2

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R
Rumi Noushad Ali
from Hyderabad, Telangana
Apr 3, 2024
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Bus driver vulgar language and inappropriate behaviour. The Bus number is TS16Z0143.
Please take a necessary actions on him.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    NavyaSri18
    from Hyderabad, Telangana
    Apr 2, 2024
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    Address: Madhinaguda

    Today on 02.04.2024 i was travelling from miyapur metro station to madhinaguda (deepthisteenagar) and i boarded and bus... And while getting down as it is late at night i wass calling my dad to come pick me at the bus stop while moving towards the door... I was standing at the door to get down at my stop... The driver didnot slow down the bus at the stop and was speeding it up... When asked why he is not stopping at the busstop he talked to me very rudely asking me in return why he should stop here. That is not even a request stop. It is a actual bus stop where i have to get down ...and is this the way drivers treat the passengers that to in this night time where we specially females feel have to feel safe to travel in the rtc buses...and we get to face these ...also now a days most of the rtc buses will not stop at the bus stop if the stop is crowded... They simply avoid the stop and speed it up... Is it just because females will get in??
    +1 photos
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      M
      Mohammed51423
      from Hyderabad, Andhra Pradesh
      Apr 1, 2024
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      Address: Hyderabad

      Today, I travelled from Bowenpally to Kompally in a RTC bus. The driver/conductor has skipped the Kompalle bus stop. As the bus was crowded I decided to step down when I was nearby and came to the foot board and was standing on the last step. I was about to deboard, the driver has accelerated the bus. I was holding with one hand and requested to stop them. Instead of stopping the bus/atleast allowing me to get inside, the conducted from the distance started arguing with me. After some distance my hand became numb and thought that I would fall and will be in unimaginable condition.
      Bus details:Depot - MedchalDRV - 218223CND - 213676Bus No. - AP29Z1539
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        H
        Harish chandra prasad V
        from Narayanpet, Andhra Pradesh
        Mar 28, 2024
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        I am V. Harish Chandra Prasad from Narayanpet, while I was travelling in TSRTC bus (TS32Z0027) from Mahbubnagar to Narayanpet in the morning, around 7:30 conductor named CHANDRAPPA ([protected]), used abusive language in bus in front of the public which was very much disrespectful to me.I request you to please take immediate action against him for his verbal abuse towards me which made me to feel very bad (emotional distress) infront of the other passengers in bus just for bringing a trolley bag inside the bus eventhough I went back and placed my bag at compeletly back side part of the bus. He also breached his duty to provide safe and respectful service to passengers. Not only me but there are many passengers who are facing the same situation with these RTC staff but they are not aware whom to consult and file a complaint against them for the damages suffered by them.Please take immediate disciplinary actions against these rude behaving staff, because of these irresponsible staff the whole TSRTC gets a bad name and reputation. I request you to please take my regard into concern and respond as soon as possible. Thank you.
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          V
          Mar 23, 2024
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          I have booked a ticket from Mgbs Hyderabad to Vijayawada. It has to arrive by 11.10pm and it arrived by 12.13am.

          Bus service no 1649 rajadhani

          Driver is too negligent to answer.customer care executive also too rude to answer and o passenger.

          Bus is also very old and seats are not working properly.seats are not going back to lay down.

          Y these type of buses are running down.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            A
            Abhinav1092
            from Hyderabad, Uttar Pradesh
            Mar 17, 2024
            Mar 17, 2024
            This thread was updated on Mar 17, 2024
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            Good Morning Sir,
            This is ABHINAV RAJ, I am living in Hyderabad, working as a engineer in private sector.
            This is to inform you that daily I am traveling From Hi tech city metro station to Jaybheri bus stop up and down, some consumers are taking 10 rupees and giving Correct ticket and some of them are giving wrong ticket and taking 15 rupees. What is this Sir, some conducters are behaving impolite to the passengers. Today also same situation happened to me Giving Wrong ticket, i started Hi tech Metro Station to Jaybheri bus stop, Conducter given Madhapur Police Station to Kothaguda stop, Bus No ( TS08Z 0050 )
            ( 10 H) Daily iam going to 10 Rupees up and down from Hi tech metro to Jaybheri. Today conductor taken 15 rupees and given ticket Madhapur police bus stop to Kothaguda. What is this irresponsible on giving ticket, especially some 10H bus conductors are behaving impolite. Please solve this solution. Thank you...

            Note :- Bus Reg No :- TS08Z 0050

            Bus No :- 10 H ( Secbad - Kondapur)
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Mar 17, 2024
            Updated by Abhinav1092
            Good Morning Sir,
            This is ABHINAV RAJ, I am living in Hyderabad, working as a engineer in private sector.
            This is to inform you that daily I am traveling From Hi tech city metro station to Jaybheri bus stop up and down, some consumers are taking 10 rupees and giving Correct ticket and some of them are giving wrong ticket and taking 15 rupees. What is this Sir, some conducters are behaving impolite to the passengers. Today also same situation happened to me Giving Wrong ticket, i started Hi tech Metro Station to Jaybheri bus stop, Conducter given Madhapur Police Station to Kothaguda stop, Bus No ( TS08Z 0050 )
            ( 10 H) Daily iam going to 10 Rupees up and down from Hi tech metro to Jaybheri. Today conductor taken 15 rupees and given ticket Madhapur police bus stop to Kothaguda. What is this irresponsible on giving ticket, especially some 10H bus conductors are behaving impolite. Please solve this solution. Thank you...

            Note :- Bus Reg No :- TS08Z 0050

            Bus No :- 10 H ( Secbad - Kondapur)
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              W
              Willi23
              from Hyderabad, Telangana
              Mar 13, 2024
              Mar 13, 2024
              This thread was updated on Mar 13, 2024
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              Address: Lingampally

              Yesterday I catched TSRTC bus no. AP29Z3930 from Lingampally bus stand at 21:23 PM to Gachibowli Stadium. When my stop was near I was first gate of bus and told to driver to stop my stop but he speaking loudly I will not stop here because here road is hilly and he run bus upto 1 KM
              and stopped at DLF signal. Then I clicked some photo of bus and driver. While he was driving bus he talking with Conductor and rush driving. It might be drunken.
              +3 photos
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Mar 13, 2024
              Updated by Willi23
              In second photo you can see Driver and Conductor both is talking and while I was clicking photo both is watching.
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                N
                Naveenac
                Mar 6, 2024
                Mar 7, 2024
                This thread was updated on Mar 7, 2024
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                Rude behaviour of lady conductor only with ladies one gentleman is sitting at ladies seat he is young itself one old woman get in to the bus and she asked that gentleman to get up but that lady conductor is saying he won’t get u people will not sit in gents seat what so he won’t get up she said, and driver is also stopping bus every where for gents near patny signal driver stopped the bus twice for two gentleman’s and he is driving very slowly bus even though there is no traffic and lady conductor is talking very rudely only with ladies kindly take action against these people and issuing free tickets as per there wish when we ask for bible house they are issuing for afzalgunj and when ask about the same they are saying it’s free so no problem but it is burden on general public they are issuing ticket as per there wish because RTC will get income from government and the burden totally on public
                Bus no 40
                Time around 10.45am started from secunderabad station
                Date 06.03.2024
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Mar 07, 2024
                Updated by Naveenac
                Why it is not notified by consumer complaints I have raised complaint yesturday but till now it is not notified what is the issue
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                  G
                  G Madhukar
                  from Hubli, Karnataka
                  Mar 5, 2024
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                  Sir, What are the documents eligible for Ladies to avail facility of free bus service under schemes. Can Girl students show their instituition original ID Card to avail free bus servicein Telangana.

                  Please send details to Mobile No.[protected] or
                  Email: [protected]@gmail.com
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    S
                    Swetika
                    Mar 5, 2024
                    Mar 5, 2024
                    This thread was updated on Mar 5, 2024
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                    Address: Hanamkonda depot

                    TN A94687 3/3/2024 roju hanamkonda depot express bus warangal ekkadam jaringindhi...malli oka emergency valla naku hanamkonda velle darilo unapude warangal rammani cl vachindi apude driver vere valla kosamani oka dagara bus aparu.. vere valla gurinchi bus aparu driver, nen kuda digudham ani last step vachevariki bus speed ga ponnivadam jaringindhi ..driver emannaru ante nv ela diguthav nv ikkade ekkav ani annadu ...naku emergency cl vachindi vere valla kosam elago aparu one second apithe digedhanni kadha ante chaala rude natho matladatam jaringindhi ...nannu personal ga matalu anatam m chadvukunnav assalu nv chaduvukunnava ledha ela istam vachinattu annaru ...bus apakapoina parldu andi ...kaaani nannu ala matalu anatam naku nachaldu .malli a last step nunchi bus speed lo nen kindha padipothe m chesevaru naku emaina ithe, and "enko vishayam na kosam personal ga nen bus apamani adagaledu driver ni .vere valla kosam apinapude digudham ani chusa".ipudane kadhu bus free ticket ayina dagara nunchi assalu adavallakki respect ledhu...mem work undi bus ekki veltaam sir free ticket unna lekunna bus ekke veltham...e matter hnk depot lo complaint cheste nadhe tappu annattu matladuthunnaru Thank u sir.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Mar 05, 2024
                    Updated by Swetika
                    Hanamkonda Depot manager ki complaint chesthe em use ldu malli driver and conducter Ila nannu matalu annadu ante kuda kanisam complaint tesukodaniki kuda ready ga ldu athanu...meeru ina e complaint ni solve chestarani ashistunna
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                      M
                      Mohd fassi
                      Mar 4, 2024
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                      I lost my bus pass which has 4 days back I have renewed kindly please issue another bus pass (ID[protected])
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        R
                        R@vi9425
                        Mar 4, 2024
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                        Address: NEAR POST OFFICE , PARADA VILLAGE ,KATTANGOOR MANDAL,NALGONDA

                        Iam a citizen of parada village, kattangoor village, nalgonda district
                        our bus service namely ''nalgonda - nakkalapally bus service'' was removed since corona and still not run till today .
                        Many people like school and college students are suffering due to this issue.
                        So please reintiate the bus service to our village as soon as possible.
                        The route is profitable many people used this mode of transport before corona.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          S
                          Sada Sumathi
                          Mar 1, 2024
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                          Address: Nirmal vengvapet

                          We are students. We are going to college, We are stop the bus, the bus driver not stoped the bus.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            T
                            Thakur Kavitha Singh
                            Feb 29, 2024
                            Feb 29, 2024
                            This thread was updated on Feb 29, 2024
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                            We travelled to Medaram along with our Family and had Darshan and my sisters Adhar card was approved at all over the Medaram Trip, while returning Home we entered in the Bus with number TS 09 UB 7254. This incident took place around 6: 18. When he asked for ticket my sister showed him aadhar card and he started saying that it is not workable. My sister told him it worked all over the trip of Medaram why it is not workable here. Instead of he explaining her about the situation that he will not accept aadhar card which is in white and black he started shouting at my sister in an unprofessional way and also asked the Driver to stop the bus and he was shouting at my sister saying that he will kick my sister out. Even the Driver without understanding the situation stopped the Bus at the side of the road and was waiting for the Approval of the conductor to start the Bus. After that he charged for the ticket and then he started the Bus. His behavior was very rude with Ladies and both the Driver and Conductor are having a very good understanding. He did not even approve the Adhar Card of my neighbor girl saying harshly that her face is not matching with the Adhar Card and throwed the Adhar Copy on her. He was behaving very rudely with all the Ladies. You may even send someone and make them travel in that Bus so that you will get the proof of that conductor. Even while getting down from the Bus when I told the Driver that you both have a very good understanding the Driver after I got down from the Bus, he angrily drove the Bus Fastly. Please do the needful but punishing both the driver and conductor so that they will again not repeat this and treat Women with Respect.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Feb 29, 2024
                            Updated by Thakur Kavitha Singh
                            We travelled to Medaram along with our Family and had Darshan and my sisters Adhar card was approved at all over the Medaram Trip, while returning Home we entered in the Bus with number TS 09 UB 7254. This incident took place around 6: 18. When he asked for ticket my sister showed him aadhar card and he started saying that it is not workable. My sister told him it worked all over the trip of Medaram why it is not workable here. Instead of he explaining her about the situation that he will not accept aadhar card which is in white and black he started shouting at my sister in an unprofessional way and also asked the Driver to stop the bus and he was shouting at my sister saying that he will kick my sister out. Even the Driver without understanding the situation stopped the Bus at the side of the road and was waiting for the Approval of the conductor to start the Bus. After that he charged for the ticket and then he started the Bus. His behavior was very rude with Ladies and both the Driver and Conductor are having a very good understanding. He did not even approve the Adhar Card of my neighbor girl saying harshly that her face is not matching with the Adhar Card and throwed the Adhar Copy on her. He was behaving very rudely with all the Ladies. You may even send someone and make them travel in that Bus so that you will get the proof of that conductor. Even while getting down from the Bus when I told the Driver that you both have a very good understanding the Driver after I got down from the Bus, he angrily drove the Bus Fastly. Please do the needful but punishing both the driver and conductor so that they will again not repeat this and treat Women with Respect.
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                              N
                              Naveenac
                              Feb 29, 2024
                              Mar 6, 2024
                              This thread was updated on Mar 6, 2024
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                              Near boats club bus stop AP11Z6123 bus has not stopped even after seeing in the side mirror that we are coming by running and near to bus
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Mar 06, 2024
                              Updated by Naveenac
                              Rude behaviour of lady conductor only with ladies one gentleman is sitting at ladies seat he is young itself one old woman get in to the bus and she asked that gentleman to get up but that lady conductor is saying he won’t get u people will not sit in gents seat what so he won’t get up she said, and driver is also stopping bus every where for gents near patny signal driver stopped the bus twice for two gentleman’s and he is driving very slowly bus even though there is no traffic and lady conductor is talking very rudely only with ladies kindly take action against these people and issuing free tickets as per there wish when we ask for bible house they are issuing for afzalgunj and when ask about the same they are saying it’s free so no problem but it is burden on public in general public they are issuing ticket as per there wish because RTC will get income from government and the burden totally on public by increasing the rates
                              Bus no AP11Z6249
                              Time around 10.45am
                              Date 06.03.2024
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                                C
                                Chaitanyank
                                from Hyderabad, Telangana
                                Feb 27, 2024
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                                I am waiting in the Alicafe bus stop in the morning on 27.02.2024, exactly at 10.30am one ordinary bus 113 and one metro bus 113 reached at alicafe. Only ordinary bus took a stop which was very tight but metro was not stopped which was very free. Even after seeing passengers are waiting in the bus stop how can the buses go without taking stop????? Kindly arrange one bus stop at alicafe, there is no bus stop, bus drivers are taking drive on their wish.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  Manasa_vsha
                                  from Hyderabad, Andhra Pradesh
                                  Feb 26, 2024
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                                  Address: Hyderabad

                                  26/2/2024
                                  Time:8:15 am

                                  I was travelling with my 2 kids to Ramanthapur homeopathy hospital, Hyderabad. At the u turn the rtc bus took a deep turn and hit👏 my vehicle leading to wheel damage.. The bis don't stop initially the people around stopped the bus and the driver hid his face to not take photos. .. My two kids had a strong hot on ground.. Leading to traffic jam we moved away.

                                  Bus no :AP 29 Z2655
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    somu549
                                    Feb 26, 2024
                                    Mar 1, 2024
                                    This thread was updated on Mar 1, 2024
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                                    Not given stop at BSNL OFFICE NAGARKURNOOL

                                    Am going to duty purpose to nagarkurnool on regular in TSRTC in the same I traveled in bus No TS08UB4018 on 23/02/2024 morning the bus going to kollapur from Hyderabad. Am asking driver to bus at BSNL OFFICE NAGARKURNOOL but driver was refused and he going fast and he saying there is no stop at this point I will not stop the bus here then I said ok am requesting you please stop I have attended duty at 10 am but driver not listening my words...
                                    +2 photos
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                                    Chennu Priyanka
                                    from Hyderabad, Telangana
                                    Feb 23, 2024
                                    Feb 23, 2024
                                    This thread was updated on Feb 23, 2024
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                                    I stand in the bus between passengers legs and front seat because they wanted to go down by next station and I should go for long distance so I wanted to sit in that seat bus conductor came to me and he asked why u stand here I said theese will go down in next station he tried to slap me and he used unparliamentary language to scold me and I started to cry and he left
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Feb 23, 2024
                                    Updated by Chennu Priyanka
                                    Bus number
                                    TS04 UD1044
                                    Date of journey[protected]
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                                      Preetham_0219
                                      Feb 22, 2024
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                                      I am travelling from hanamkonda to uppal in rajadhani bus, the AC is not working .But they are taking 400 rupees ticket.. I want my money back
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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