Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

There is no bus facility to Ameerpet to mehidipatnam so many people are trouble from 1 hour and moree

Teared and cut 2 pieces note money given to passenger and misbehaving without proper behaviour speaking abusing words after given note by conductor in AP21Z0050 bus of bus depot barkathpura

Hi, my name is gopikiran korumilli and I lost my wallet in 219bus from secunderabad to patancheruvu bus where I stepped down at jntu stop...I started at secunderabad at 8.35-8.40 between timing..it's a metro bus.please help me to get my wallet back..
My contact number -[protected]

Hello

I am writing this email to highlight the the issue of state road transport buses stopping in front of M/s.Shabnams - Bharat Petroleum Petrol pump in L.B.Nagar which is impacting our customers who come to fill the fuel and causes inconvenience to them and is causing loss of business to us. We have requested the bus drivers many times to not stop in front of our retail outlet but it has had no impact. As there are hundreds of buses which are going towards Vijaywada and onwards they have been stopping here for nearly six months due to the original bus stop moved due to the fly over which has caused havoc for our business.

The passengers all wait in front of our pump causing further health and safery hazards, they use the toliets facilties are rude to our staff and misbehave with them. Cars coming to drop the passengers further block entry into our pump and the whole place becomes unmanageable during the peak hours from 8:30 PM onwards.

Could you please help with the issue as this is impacting our business and our passengers we are losing customers and suffering losses. Could the concerned authorities make a proper bus stop and guide the passengers to it and request the bus drivers to stop as the allocated bus stop.

We have complained numerous times to the police who have come and requested the buses to move but they cannot come every day as they have other priorties.

I plan to call press/ media to highlight the issue as it has become unbearable and we are not able to resolve it as our forecourt supervisors on duty try every night but are not successful as the passengers are rude/abusive and adamant as the buses are stopping to pick them in front of the pump.

Hoping for your postive response and action
Thanks in advance

On behalf of M/s. Shabnams
V Singh

Dear sir/mam,
I'm a daily passenger from siricilla to karimnagar & vice versa since past 2years. I have boarded the bus TS02UC636 today, I got down the bus within a span of 5mins in the mid way, knowing a medical emergency at my home through a phone call. This made both the driver & the conductor furious & burst out in anger on me. Even on explaining the situation, they were'nt ready to listen, this was extremely humiliating. Hope you'll kindly take necessary action.

Bus no AP11Z6455 on 13.4.2024 at 10.45am this bus is going to ranigunj bus depot so we get in to bus due to we have to go to ranigunj bus depot but this driver is so bad person talking so rudely and even conductor is also bad unnecessarily they stoped the bus near jeedimetla bus stop and they both went because we get in to bus after we get down and catch another bus the came and started the bus kindly take action against this bus driver and conductor iam adding even bus pic

Kindly fecelitate with prover booking sms and driver number messages for booing or night reservation

Date of journey:Feb -10-2024
Rajadhani bus
Transaction successful but ticket not confirmed

Dear Sir,

I wish to bring to your attention an issue regarding the bus services. The buses designated for free travel for ladies are not stopping at the bus stops, while AC buses, for which we purchase tickets, are unnecessarily stopping for an extended period.

In the past, we used to board the same buses by purchasing tickets. However, since the government introduced free travel for Telangana Residents, the current behavior of the RTC staff is not appreciated.

I want to emphasize that this situation is beyond our control, and I hope you can promptly address and resolve this matter.

Thanks!

I am one of the passenger belongs to Nandipet i was waiting for bus for nearly 45 min but no one is replying and bus was not arriving. Please take a serious action on this worst situation.

Respected MD Sir,
I am regular commuter of 8A bus route travelling from om Secunderabad to Abide. Today, on[protected] I have boarded bus number 3516 at about 9.35 am at Clock Tower, Secunderabad. I regret to inform you that the driver on duty today was behaving very rudely using unparliamentary language at girls and women like using words shouting like "shame on you", "you board bus like dogs" etc. etc. due to which we feel so ashamed

Sir, we come from most respectable families and travel to work place toiling whole day to earn our livelihood and have to hear from such uncultured and uneducated beasts for no fault of ours. He also unnecessarily stops the bus for long in middle on the pretext of ticket issue even if there is no rush at peak hours due to which we reach office late even if we board on time.

We request you to kindly look into the matter and take appropriate action.

Dear Sir / Madam,

I am working with private school as a Teacher (Female).

I am writing to bring to your attention a concerning incident that I experienced while using the TSRTC Metro Express bus service, specifically bus number TS 07 Z 4093, on 01st February 2024 between 5:00 PM to 6:00 PM.

On the mentioned date and time, I boarded the bus at Nallakunta Police Station bus stop (Towards Adikmet...

Rash and rude driver and rude conductor
Driver registration no.235637
Conductor registration no.238821
Bus registration no. TS06Z0194
Depot. MDCL

Dear Sir,
Iam From Gajularamaram(jeedimetla Depot) in evening time less buses in this route 171 (07pm to 09pm) only one bus in this time, public was struggling ladies till 9pm was waiting for buses and also senior citizens waiting for buses in this route 171 Gajularamaram Hyderabad plz provide Buses
Thanking you.

The person in the while travelling from aramfhar to shadnagar mishaved to talking volgulry and shoted and threting to me do what you can do go and do.. Whome to I ask support conductor also not supporting me. Even public also just become a eye watchers. Kindly help me for this.

The man is talking irrespectively and having issues with public transportation and mishaving with me kindly take a action, conductor also not supporting at all, talking volguly

Saw TSRTC timetable that mentioned 4 buses on route in 1 hr timespan while waited for 1.30hr bus on route were not available instead took alternate connecting bus. If can modify time schedule at stops will help people know and long waits can be avoided.

Please provide us (people) information before cancellation of any route service, as we seen Munugode-Dilsuknagar bus was cancelling frequently. Due to this, planned activities are delaying and also people suffering at choutuppal bus station with heavy crowd.

Dear sir,
There is a lack of proper maintenance of the passenger complaint and grievances register at the Miryalaguda depot by drivers, conductors, and depot officials. Can you provide more information on this issue?. Pls provide the rules regarding maintenance of register.

Good evening sir,

I am Ashok. Today, while I was on a TSRTC bus, I asked the driver to stop, and he responded disrespectfully by asking, "What is stopping you?" When I asked him to speak respectfully to a passenger, he argued with me and even attempted to physically harm me while using inappropriate language. I reported the incident to the Assistant Manager of the depot, but received no positive response. I am bringing this...