Telebrands India Complaints & Reviews

I purchased one air lounche from telebrand. It is not working perfectly atleast for seven days. several pin holes on both part repaired with the glue.Now also we are facing the same difficulty. You should send somebody for servicing or take back. Our friends and guests cut a sorry figure.

So i request you to take it back and supply a new one.

Thank you
VIJAYA KUMAR.T.P
Thennattu ayurveda vydyasala
Kurumulloor
Kottayam- 686 632, Kerala.

I AM THE SAME VICTIM WITH YOU. THEY ARE THE GREATEST FRAUD COMPANY, IS THERE ANY OTHER WAY TO TEACH THEM LESSON?

Telebrands India Pvt. Ltd. — Product not delivered even after more than 7 months

I had ordered ‘Pampered Toes’ product having the Order No. M895509 (booked from phone
no. [protected]) in the month of March 2010.

I had specifically requested to execute the order only when it was possible to ship the
product in Mar only as I was supposed to move to Pune in Apr. I was assured that the
product would reach me in a week’s time. That did not happen. Still, my credit card bill
showed a deduction on 12th Apr and on realising the deductiod I was told by the customer care that the product
was shipped (Parcel No.[protected] after that to my Hyderabad Address.

As I moved to Pune in early Apr itself, there was no one to receive the product at my
Hyderabad address which is locked; I requested customer care multiple time to kindly ship the product to my
Pune Address. But, everytime I call them I just get the assurance that it will be shipped in 2 weeks time. More than 7 months have passed like this.

[protected]@gmail.com

Sir, I have given so many e-mails about the replacemen of Air Launch. The first thring I returned the good in the month of 2nd september of 2008 tll to day I donot know whether it is received by you or not. If it is receeved by you please give me information by e-mail, if not also give me e-mail.

Air Lounge is best. I bought it from Telebrands Vile Parle showroom. I am using it for last 6 months. It's so comfortable and so easy to use. My kids love it. I have bought 2 of them. No complains. Best value for money.

Buy buy buy... :D

air-lounge — I received 18 magazines instead of AIR Lounge

Dear TeleBrand{india} Pvt.Ltd.

I was shocked when i received 18 magzines in Air Lounge Box.I couldnot believe my eyes that I received this garbage after spending my hardearned money worth of Rs.5829/- I was dumbshocked when I opend the box.I called[protected] no and I spoke to your customer executive named Miss/Mrs. NANCY.She
told me to send the box back ansd i shall receive my order whithin seven days after they receieve the parcel.But i dont't know, I am not sure that I will get my Order.Pls tell me wht to do.

Thanks and regards
Bhupesh Verma

Respected Sir,
Iam purchasedc a Air lounge comfort sofa bed on last[protected] and paid amount of Rs.6, 294/- with VPP and also I given below further details.:-
Air lounge : 1
Invoice No : V[protected]
Date :[protected]
Order No : M799820
Above Air Lounge is broken the first stick in the sitting place from left side. Because you will cheated me and lossof my further amount.So I request you to kindly please give me a favour reply for to get exchange other quality or money return back very soon without any VPP charges. Then i am want to go to take legal action against you when your unfavourable reply. Because Iam a poor family, once I saw your Air Lounge advertisements with TV channels and I like that Air Lounge's functioning. So I ordered that above with online. But you will cheated me. What can I do now?.

the product is very disgusting...the stiches of the bed are not proper...my bed got damaged in 1week it self...dont evn try 2 buy these tele brands products...they all r cheaters.
they dnt even reply u i[censored] have ne probs wid the product...
the service is horrible...
i m going 2 complaing bout thm in consumer court...

tele brands -air longe — exchange of defective air lounge.

I have purchased a AIR-LONGE and TABLE MATE from TELE BRANDS through my phone with help of my credit card two months ago.AIR- LONGE I got was defective and as per communication with TELEBRAND people through E-MAIL,I returned defective AIR LONGE to their BHANDUP ,MUMBAI address on 29/07/2009.I have all the proof of that sending AIR LONGE but TELE BRANDS people not ready to accept that they received my sent AIR LONGE whose price is 6600 rs.I also EMAIL them four to five times but now they stop to give me feedback through E-MAIL .I feel that TELE BRANDS people try to cheat me.THEY ARE NOT READY TO GIVE ME ANSWER AS WELL AS NOT READY TO SEND ME NEW AIR LONGE .but I am not in mood to tolerate this type of bad business.

Air Launch damaged
I purchased air launch on 21-3-09 booking no 1624950. I found on 2-8-09 that the same has a damage with the stitch of one of the columns and so it is bulging out because of which it cannot be used. I called up the customer care and they told me they can replace it free only if the damage is in the first month after delivery. To replace it now, I have to pay them 2800 Rupees !!!
I cannot find the rules of replacement published anywhere and when i talk to purchase new air lanuch they say it is life time warranty after purchase they say i shoud pay Rs 2800 for repair . I can see this only as cheating the customer.

Ha Ha Ha...oh God I cant stop mu laughter..they cheated you badly...

I have bought a product air lounge sofa bed from telebrand show but it had punctured from last 1 month and I had complained for it by phone twice but they don’t want to listen it and assured me to return it therefore I request you to grant my complain and favor me .

Date:-14/9/09
Booking no. 1697975

Sir, I have order for one airlounge i have received your parcel of air lounge but there is no    air lounge inside the parcel only waste papers and waste books is there. I have call the customer care he had said that send the parcel back to me at same address. I have send the parcel back on 30/9/09 but the customer care is saying that i have not yet receive your parcel. I have also depoist money for air lounge Rs 7594/- with VPP. I So, sir it is request for you to send me a new parcel of air lounge

I also faced the same problem with Air lounge product from Telebrands. In the first few weeks o[censored]se only i found several tiny holes through which air started coming out. After exhausting all of the repairing kit material, i contacted them for repair or help. I can find out a small tiny hole in the stitching/pasting area of the product from where the leakage is happening. when i called the Telebrands office today Jhanvi from there office told me that i need to send it back for the repairs to there office. Later she told as you we have only 15days free service guarantee, you need to pay for the service. on asking them about the charges she told me it's 2750 RS.. now it was a shocker.. i asked her to fix a small hole they ned 2750 Rs. Then on this she told me that as the hole is on the stitching line so it can not be fixed you need to go for replacement. She also agreed that this is a product bug but she kept on repeating that as par the T&C you need to pay 2750... In the TV Commercial they boast so much about there product and it's all lies...


PLEASE DO NOT BUY THIS PRODUCT YOU WILL BE WAISTING YOUR MONEY

I also faced the same problem with Air lounge product from Telebrands.
The first few days were fine.then the Air started leaking.After managing it for some time. the stitches came off and the surface started bulging. and is in a non usable condition.
I got the same response from the sales center where i purchased the Air lounge that i had to pay abt 300 for a replacement.

I would like to take legal action against this what should i be doing ?

thanx for theseeeeeeeee reviews...

I WANT TO BUY AN AIR LOUNGE THESE DAYS...AFTER READING THIS...ITS JUST WASTE OF TIME AND WASTE OF MONEY...

and decide that better to buy bean bags instead of theseeeeeeeee

It has been 2 months since I purchased Air lounge from Raipur (CG). We were on leave for a week when returned, we found that our air lounge was deflated. Upon inflating it again, the sofa was found distorted from back support and was bulging out. It is really very hurtful to me. I want some supportive guidelines in this matter whether to replace it or to have my money back.

Thanks All,

We 60 People are going to purchase this air lounge but by reading your experience and unsatisfaction services. we have changed our views for purchasing it.

Thanks again u all people

Thanks a lot, In this message you people are open my eyes, I was thinking this weekend I will order this product but now I change my mind not to buy this product, thank you once again.

My order # 1728959. I received the package on 15th Dec 2009. After checking the product I found its was defective (hole on the product and when you fill the air the design gather up and appears a ugly shape )….. When I called the CS and informed, the CSR informed me that they check the product before shipping and informed to return it paying the shipping charges and yet to resolve the problem.

Horrible customer service (poor lang/do not know how to interact with customers who are investing money due to which they get paid!). I have been communicating with them via e mail but they doesn’t read the explanation in the e mail and reply accordingly.

If they do not call me within a week of time and resolve the issue.. I will launch a complain to court. I don’t mind spending double the amount which I have invested for junk product.

Janta,

I think all the advertised products on TV from sites like Telebrands, TVC, Teleshopping, Fortune Shopping, Home Shop 18 are TOTALLY FAKE.

Kindly DON'T buy and treat yourself like a BIG FOOL by these websites and advertisements.

They just know how to sell there products through advertisement, that time they made commitments that they are ready to return money within 15 days if you don't like the product. But actually they don't even BOTHER to listen about your complaints.

So don't waste your valuable money to purchase anything from these sites.

Thanks
Mishti

Why Telebrands are not responding to the complaints, I had planned to purchase the Air Lounge for my house (qty - 2) Pune. After reading the complaint list. I am sorry I will not buy the telebrand product. Pl take this action, your peutation is getting spoiled.

Regards,
Nilesh Dsouza Mob: [protected]

o god... i was very impressed by the ad on TV and i have already ordered the air lounge..and very keen to see it as soon as possible, i am little upset because it was supposed to come last week but...now i think i am fortunate that i havnt receive it...a big thanks to you people...now if they send it i will not receive it at all...

thanx guys, i was about to order the airlounge after reading all these complains i dont dare to buy this product...

ohhh my god, i am surprise to read all ur complaints, actualy i am very eagar to buy airlaugh at my home but when i read this reviews surely i cannot buy this prodect thank you my dear friends ur save my money not only for money ur save me my time and more things

I must say this again and again

Thank you,
Thank you,
Thank you,
Thank you,
Thank you,

i also face the same complain about air lounge, after 10 days only defect had detected, no response from companies or their franchisee. once they sold means their responsibility over. even no efects of email also
Mukesh Kumar pandey
[protected]

Thanks a lot for your valuable comments. My wife has insisted me to buy Air Lounge by seeing TV Ads. Before buying i thought of cross checking it over the net and thanks to you all for saving my hard earn money. Infact I called the Customer Care and they told that it comes with Life time Warranty.
Lifetime Warranty with a wonderful payment !!! :-)

Anand

Hey guys,
thanks a lot for all ur comments on the air lounge. they show all crap in the ads. i will put in facebook and also all websites telling people and my friends not to buy this product and they r cheating us all.

Thanks again

Thanks a lot.

thanks for those who written their unfortunate experience with air lounge..I was about to buy this product next month.

thanks all.

I am an owner of an Air Lounge for the last four months. I found 2 days ago that the same has a damage with the stitch of one of the columns and so it is bulging out because of which it cannot be used.

Any one can help me out to solve this problem.

I am from hyderabad, contact no [protected].

Seriously yaar, I am so sorry for all the user who suffered but also wanted to thank them they posted their valuable comments, I was so impressed with the product and wanted to purchase one. But now I am fortunate to go through the thread. God bless the Internet.
Thanks again.

Thanks for all of your review. I was thinking of buying this product. Now, I will never rely on something that I don't see and check directly.

Never buy thru' phone or internet. We are not sure of the quality.

Agree, they cheated me for non-stick cookware 1+1 free. When i saw it and the first impression was like it is worthless, moreover it was not a good metal too but an iron made because I saw rust on items after few days even when I take good care of it (washing and cleaning immediately).

TELEBRANDS CHEATERS like We know like our P_ _ _ _ _ _ _ _ _ S.

thank u friends for ur experience on air lounge.i was actually thinking to buy one on seeing their amazing ad video.but after seeing ur bad experience with it, i hav changed my decision, thank u all for saving money, god bless u

Thank you guys for sharing the bad experience with air lounge.
i was planning to buy 1, but after reading all the above comments (1 yes, 30 no), i came to know the reality...

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.
Dilip
Manager - Customer Care.

infaltable 5 in 1 sofa bed — Order not delivered - Company not executing customer order cancellation request

I had placed an order for 5 in 1 Infalatble sofa bed on Indiatimes shopping website on 1st Sept 2008 making payment through credit card to them. Their website had promised delivery within 10 days. But its over three weeks now they havent delivered the order.

Thus due to non delivery of item I had request for cancellation of my order on 19th Sept 08. Till date (23rd Sept 08) the company hasent executed my cancellation request. Their customer care says " its under cancellation process"

They are simply delaying the process of cancellation and not returning my money. I am stuck and money is also blocked.

Please help me how to go about.

Friends I advice you not to buy any thing from indiatimes.com they are pathetic painful lot.

I have purchased Air launcer on 25-05-07, as they told that it is very reliable and comfortable, now the situation is it has got many leakages from joints and we r unable to use it.
While purchasing telebrand people told it has lifetime warrenty so plz change my Luncer.

Telebrands 5 in 1 sofa bed — fake product

I brought 5 in 1 sofa bed from telebrands they send it through post office it got punctured in 2 days it was said it had a money back guarantee but now they are disowning it i am totally fed up with telebrands

Owners of air-o-space 5 in 1 sofa cum bed, I Have just confirmed the order for purchasing the product. Then i just over viewed the product and something more about the same on internet and i crossed through the complaint registered towards telebrands in India consumer complaint forum. So i have just mailed u back that what should i do, Should i purchase the product or not. Is this product quite Trustworthy to purchase it. Plz do reply . Thankyou.

NW - Single Bed J — Not Changed Defective Bed

I had placed an order on 16/08/2009 vide Cash Memo No. T3/312 at their Kharghar Branch at New Bombay. Delivery was done promptly but when their salesman Mr. Tushar came to fit the Bed he found the piece to be defective and said that it will be replaced within 3 days. But till dateno replacement has been done and when you ring them up on their telephone No. mentioned in the bill nobody bothers to pick it up and answer the call.
Kindly look into the matter urgently

I have a similar and horrible experience too. I purchased a Air-O-Space 5 in 1 SOFA Bed from INDIATIMES Sopping website, in sept2009 for my kids. When I opened the packing of the product, I found that It was having 2 defects - #1 The Joint Between the two beds was torn from one side and #2 One of the beds was punctured. So I sent it back to Indiatimes after reporting a complaint to them.

After few days I got the changed new Sofa Bed. The TNT Courier person took delivery charges(without any payment receipt) in spite of paying the shipping charges for the first time at the time of booking the order.

Secondly, the Air-O-Space 5 in 1 SOFA Bed which i have received is once again got punctured with in just 1 day o[censored]sage and even when we repaired the puncture through their puncture kit it got torn from the same place itself after filling the air. Now it is of no use to us. When ever the air is filled the bed does not remain flat, but it starts taking a shape of balloon, I am very much upset with this horrible product. I wish I get the complete refund / Money back of the product as soon as possible.

*** Important - Few things I have Noticed / Realized:
1) The Sofa Bed As Seen In TV is different than what they send after ordering it. It does not have the Logo of Sofa Bed like what it is seen in the TV or Telebrand Website video demo.
2) The Sofa Bed which I have received is of Low Quality Rubber Material and is Made in China.
3) I really feel like i have been Cheated by Indiatimes Shopping portal.

hello every one. well im thinking of buying airlounge sofa (5 in 1) of telebrands can any ne suggest me whether its trust worthy or can i buy it simply please leave comments thank you

Same thing happend to me also. I also Purchased a 5 in 1 sofa bed in the month of June 2009 and after 20 days of its usage the Upper part of the Sofa the air was not held for more than 5 minutes and it gets leaked out.

I tried to call the customer care from 1 week but no one was picking the call, very worst customer service.
After that they told that the waranty is over send it back to Mumbai and then pay half of the money we will replace with the new one. I will not believe these people.

Please do no believe in any of these people products.

This is new way of cheating the people if there is any group formed and we can go to consumer court then I will be the first join against this Company Telebrands India.

Hi there

I bought a air o space 5 in 1 bed and i am not happy.

I got the single bed free with it and also not happy with that.

The first thing that happened was the pump did not blow the bed and i got another pump. Then i blew the bed up and it deflates, but it show on the box under what pressure the bed can go, but my 4 year old son is laying on there and it deflates, Then i blew the single bed up and it deflates even faster. I took the beds back and the lady said they will fix the single bed that was on 26.09.09 and i still never heard anything from them. They replaced the 5 in 1 and it is doing the same thing and the lady said they wont replace again they will only fix this time. I am not happy because i payed cash for it and did not even use it for 2 days and it gives me problems.

I really need some answer or help in this matter or i need my money back and i will buy elsewhere. I don't want to do that but then i need help here in this matter asap.

I hope to hear from you asap.

Many thanks
Nathan

appling for distrbutorship

Sir/Madam,

I purchased 5 in 1 sofa bed from TELEBrands (India) Pvt. Ltd.and the invoice no is V[protected] on[protected] n order no. B0073286. I started to use it but after some time the joints started leaking and I am not able to use it. i called to the customer and also send mails to the tele brands but there was no response from them.

So I am kindly requesting you to please look into this matter and save 1000s of consumers like me who are cheated by the said company by giving misleading advertisements and commitments thro various media and making millions of money out of this.

Thank you Sir
Pankaj
[protected]

Dear All,
As I have purchased 5 in 1 from Telebrands.But at first time pump did not work.After repairing it was working.Then after first inflation sofa was punchered and not repaired with solution given with this.There is no any kit for repairing.but it is only 5 ml solution china made.Please do not purchase this product.

Hi all thank you for your advice i wont buy any stuffs from Telebrand or TV marketing they all cheat. thank you guys in your suffering i am saved.

thanks for all. i respect u all response for aerospace 5 in 1 sofa bed, i planned to buy this on today through indiatimes. with u all advice i save my money. thanka alot

i have purchased a 5 in 1 sofa bed on 15 mar 2010 through internet banking. But it is leakage condition. I already registered the complaint on your costumer care No [protected] at about three or four times. Now I am not in condition to take this product and already despatched to you on 11 Jun 2010. I have paid for new product but your organisation make a fraud with me by giving a damaged item. Now I want to credit the amount in My account No [protected] PNB Anand Nagar, Bangalore-06. If I will not get the amount in 20 days I will go to consumer forum for the fraud made with me.

My Tele No : [protected] Email : [protected]@yahoo.com

Hi all,

Thanks for your comments on 5 in 1 sofa bed. I really feel sorry for everybody but simaltinously give thanks to you all for saving me from buying this product. Thank you for saving my hard earned money.

thanks alot.

telebrands/5 in 1 sofa bed — leakage item.i want money back

I have purchased 5 in 1 sofabed from telebrands,Mumbai.subject item received by me through vpp on 17/072010. which is defective& as per TV aid iwant money back

Thank you for all your reviews, especially from Indian brothers/sisters. I ordered two pieces today but just incidently i browsed through this site. I am canceling my order immediately. I wonder, why these products are not available in open market? So that for any complaints/warranty issues we can deal with them physically :). Thanks again friends.

I did buy a small vac. cleaner from telebrand. It does work, but not with power as shown on tv.

These tv promotion companies like telebrands are shameless people.


Hasan
Pakistan

Thanx a lot, Hasan you are right, thats why these products are not available in open market, also not any standard company is/are making these products . Thes products are fake and they are looting our hard earned money.

thanks for all reviewers in taking pain for writing reviews...a lot of peoples like me are saved being fraud..
thanks a lot

YES I HAVE ONE THAT LEAKS BADLY AT THE SEAMS, VERY BADLY MADE. STICK CLEAR OF THIS BAD PRODUCT

Thank you friends,

I was just looking to buy the air o space sofa cum bed but now i will never buy it after going trough these comments,

thanks a lot

THANK YOU ALL FOR YOUR COMPLAINTS. IT IS A TRUE EYE-OPENER. I ALSO WAS THINKING ABOUT TELEBRANDS AND THOUGHT ABOUT BUYING 5-IN-1 BUT AFTER SEEING THESE COMPLAINTS AND HORROR STORIES, I DECIDED NOT TO TRUST SUCH BOGUS DEALERS. IN INDIA, EVERY ONE IS BOGUS AND CHEATERS UNLESS YOU HIT THEM HARD ON THE FLOOR AND PROVE IT TO YOURSELF THAT THEY ARE GENUINE. IN INDIA, NO ONE CAN TRUST ANY BODY. THE ONLY BLESSINGS ARE THAT CONSUMERS MUST HELP AND UPDATE OTHER CONSUMERS TO STOP BUYING AND GET CHEATED AND UNDERGO THE SUFFERING. THANK YOU CONSUMERS FOR THE EYE-OPENING COMPLAINTS. TAKING FORWARD, PLEASE BE WARNED THAT CONSUMERS MUST BE VERY CAREFUL AND DO THOROUGH RESEARCH BEFORE THROWING AWAY YOUR HARD-EARNED MONEY ON SUCH THIRD-CLASS CHEATERS AND BOGUS DEALERS. I ALSO REQUEST INDIATIMES NOT TO ADVERTISE SUCH BOGUS COMPANIES AND ULTIMATELY CHEAT THE PUBLIC AND CAUSE HARRASEMENT TO INNOCENT CONSUMERS.

Thanks Everyone! to share your real experience, I also was thinking to buy 5 in 1 bed from Telebrand, but now after read these real horrible stories I 'll never think about this.
Thanks Once Again!.
Kulwant

I also have similar experience with Air-O-Space 5-In-One sofa. I purchased from one outlet in bangalore. I could not even used it for one day. I have return it, Outlet owner have been assuring me that it will be replace. He has sent the sofa to telebrand center. I hope it will be replace.
Thanks

Thank you very much to sharing your experience, I was thinking of buying 5 in 1 bed from Telebrand, but now after reading all these complaints m pissed off...
Dr.Nitin Bhatt

Thanks Everyone! to share your real experience, I also was thinking to buy 5 in 1 bed from Telebrand, but now after read these real horrible stories I 'll never think about this.
Thanks Once Again!.

sunitachaturvedi
khandwa

dear sir,
i saw your product in TV, but i want see product in live and i want touch i feel .same time i want your distributors list in Hyderabad .
i want take distributor in town of warangal.will u send mail your trams and condition's
i will be waiting for reply
plz send me mail following address : [protected]@gmail.com
thanking you
k.kamal kumar.
cell: +[protected].

I AM ABOUT TO PLACE AN ORDER BY GIVING MY CREDIT CARD DETAILS THEN I JUST GOT A THOUGHT OF CHECKING CONSUMER COMPLAINTS(IF ANY). ON LOOKING AT THE NUMBER OF COMPLAINTS I DECIDED TO NOT TO GO FOR BUYING THIS PRODUCT. THANKS TO ALL WHO HELPED ME IN SAVING MY MONEY.

Thanks to you all guys, i will also not take this sofa.
Thanks once again for saving my money.

Anand Packaging — Air Pollution

We have our factory in Gorwa B.I.D.C. & our neighbour had plan for amonia & it's a non chemical zone,we complaint lots of time to our pollution department but there is no action they seal the company & again they open the factory ,We have corrugation & packaging unit & totally we have 50 employees, Whos is responcible for their health?

Hi,
I too was about to place an order for the Air-o-space 5-1 bed after seeing the advertisement on TV but have just gone through your comments and am certainly not wanting to continue. Have any of you heard of the Air Lounge? Is that any better. As I am still in desperate need of something of this sort as I live in a guest house with no proper furniture and at the moment am sleeping on the floor but am not able to afford a permanent bed or furniture. This ad seemed perfect untill I saw the truth.

Thanks,
Piya

Hi friends, thanks for ur opinion. I was thinking to buy the 5 in 1 sofa. But after knowing the experience of cheated people, I have changed by decision.
Thanks for saving my money.

mahesh kulkarni

I ORDERED A AIRLOUNGE FROM THE SITE 5IN1AIRSOFABED.COM AROUND 2 MONTHS BACK . I RECEIVED THE AIR LOUNGE WITHIN A WEEK AT MY HOME.AFTER RECEVING THE COURIER ASKED THE COURIER GUY TO LET ME OPEN THE SAME AND CHECK IT, BUT HE DIN'T ALLOW ME TO OPEN THE COURIER . AT THE SAME TIME I CALLED ON [protected], THE NUMBER ON WHICH I ORDERED THE AIRLOUNGE. THE GUY REPLIED THAT THERE WILL BE NO DEFECTS IN IT .

AFTER HAVING A CONVERSATION WITH HIM I PAID THE COURIER GUY AN AMOUNT OF RS.5200/-. I INFLATE THE AIRLOUNGE IN THE EVENING AND WHEN I WAKE UP IN THE MORNING THE SAME WAS FOUND DEFLATED AROUND 80 %.

AT THE SAME TIME I CALLED UP ON THE MENTIOEND NUMBER, EH TOLD ME THAT THEY WILL PROVIDE ME THE EMAIL ID ON WHICH I SHOULD DROP THE COMPLAINT AND CUT THE PHONE.

AFTER THAT DAY THEY HAVE STOP PICKING UP THE PHONE AND HAVE NOT GIVEN ANY ID FOR REGISTERING THE COMPLAINT.

I WANT MY HARD EARNED MONEY BACK.

REQUEST YOU TO TAKE STRICT ACTION AGAINST THIS PEOPLE AND STOP ANY SUCH TRANSACTION SO THAT OTHER PEOPLE CAN'T BE FOOLED .

I WANT JUSTICE AGAINST THIS AND I HOPE I WOULD NOT BE DISAPPOINTED AS I GOT WITH THE AIRLOUNGE

SUMIT AGRAWAL
GANDHIDHAM
GUJARAT
[protected]

all thanks for your advice, I am planning to buy 5 in 1 sofa cum bed, but now i wont buy any product from Telebrand or TV marketing they all cheat. thank you guys because of you i am saved

Yesterday I was thinking to purchase 5 in 1 Sofa Bed from Telebrand India through debit card but when I called at customer care they told me that there is no option to purchase through debit card, only credit card can be used.

Then I thought to book this product through my brothers credit card because I dont use Credit card.

Today morning, suddenly a thought came in mind, "why dont I check the reviews for this product on Internet" ?

Now I am very much shocked to see lots of complaints and horrable experience and happy to be saved myself.

Thanks to all friends who shared their experience over here and due to this I saved my hard earned money.

Now I have decided, not to buy any product without seeing physically.


Thanks a lot to all dear friends.



Brijesh kumar

Thank you very much for the feedback, reading all your comments has saved me from ordering such a horrible product. We together need to takeup the matter with the Company Telebrands of selling such spurious products, whereas they show that the 5in1 sofa bed being compressed between 2 trucks showing the product durability and strength and reading your complaints & punctures people need to think seriously.

Dear
I want to know about Air Sofa Bed and the price of and mybe agenci in Afghanistan thanks
Company name Landscape company
email [protected]@gmail.com
Add: Kabul Afghanistan
2 add: Herat Afghanistan

5:1 air lounge — replacement the product

TO
TELEBRAND INDIA PVT LTD
PLOT A -168
ROAD NO 25 MIDC
WAGLI INDUSTRIAL ESTATE
THANE
400604

Sub :- Please replace the defected product you have delivered

Dear Sir
I had order for product no 5 in 1 air launch.
The product I received from you was defected by order no 183860
Then I returned the unit back by speed post on 8/11/2010 for replacement as instructed by your people and after waiting for 5 months I received the product on 05/04/2011.but still the piece was not new it was a repaired one and is very badly repaired from four place and is still it is leaking. We are not getting any support from your team.

Please do the needful ASAP
Or else we will be forced to go to consumer court against you .

Regards

Abdul Majeed
[protected]

Long live this website. I was just about to make a purchase for this product Air O Space sofa bed. Now, I won't buy it and will go for a proper bed of sofa. Be it wooden or metal but, not this one for sure.

i have already sended to you at 30/4/11 for replace please delevered the product soon.

5:1 air loung Complaints - replacement the priduct
View all 5:1 air loung complaints
5:1 air loung
Location: Madhya Pradesh, India
A. Majeed on Apr 30, 2011

replacement the priduct
TO
TELEBRAND INDIA PVT LTD
PLOT A -168
ROAD NO 25 MIDC
WAGLI INDUSTRIAL ESTATE
THANE
400604

Sub :- Please replace the defected product you have delivered

Dear Sir
I had order for product no 5 in 1 air launch.
The product I received from you was defected by order no 183860
Then I returned the unit back by speed post on 8/11/2010 for replacement as instructed by your people and after waiting for 5 months I received the product on 05/04/2011.but still the piece was not new it was a repaired one and is very badly repaired from four place and is still it is leaking. We are not getting any support from your team.

Please do the needful ASAP
Or else we will be forced to go to consumer court against you .
product already sanded to you. please new product delivered me soon
Regards

Abdul Majeed
[protected]

Dear friends, Do not buy this product if they are really good, ask for home demo for the product they we will decide on buying this

Thanks for all your time in writing reviews about 5 in 1 sofa bed. Looks like all products sold on TV are useless. It is new way of cheating people. Why dont you guys go and sue them up... I was planning to buy this, after reading reviews I never ever buy any product that is sold on TV... Thanks to all once again

Thanks all of you for sharing your valuable bitter experiences with the product 5-in-Air-O-Space Sofa selling by Tele-Brands. Once, I was thinking to buy the product but my eyies are opened after watching all of your comments. The question is right...Why those products are not selling in OPEN MARKET???Why reknowned manufacturers are not coming to Sell or Marketing those products???

Thanks all of you that open my eyies and saved my hard earned money.

Thanks,
P.S.Nath, Bangalore

HI Dear friends.

Thanks for these eye opened comments. just before one hour my wife was fighting with me to buy this product.
By chance this site is opend and we read all your comments for this product.
If the product is so bad then why these companies are making us fool on tv. INDIA TIMES AND TELEBRANDS are the fraud companies and making us fool.
I request all the readers who are planning to puy 5 in one sofa bed PLEASE DON'T BUY THIS PRODUCT.

Robin
New Delhi

Indiatimes — non compliance with commitment

I purchased blackberry through india times which they delivered in 7 days.Once we recieved the set,it was defective and immediately call was made to call center for returning my money and take the set back.It took around10 days for indiatitmes to pick the box.Everytime i said about refunding my money but still they have sent another set which they are forcing on me.

I have written many mail to them but they are not ready to listen.Being a consumer and its my hard earned money that i want it back.

Please help me out

Regards
Vishal Sabharwal
[protected]

THANKS TO THE FEEDBACK PROVIDED BY SO MANY FRIENDS ABOUT AIR FILLED SOFA. I WAS ALSO ABOUT TO PURCHASE ONE BUT NOW I CHANGED THE IDEA. ... A NARROW SCAPE.

THANKS FOR THE FEEDBACK. I WAS PLANNING TO PURCHASE ONE OF THESE PRODUCTS BUT BY READING THESE COMPLAINTS AND COMMENTS, I CHANGED MY MIND. IT WAS DOUBTFUL TO ME TO DECIDE TO PLACE THE ORDER, LOGICALLY IF WE OBSERVE CAREFULLY, THERE IS NO WAY TO CATCH THESE PEOPLE WHO ARE MANUFACTURING AND SELLING THESE PRODUCTS. ONCE YOU BUY THESE NON RELIABLE PRODUCTS YOU HAVE NO CHANCE FOR REFUND OR FURTHER REPLACE. I AM A FACULTY OF MANAGEMENT STUDIES, IF YOU ASK MY EXPERIENCE, I CAN EASILY DEFINE CUSTOMER DISSATISFACATION THE POSTS YOU ARE SEEING IS THE PERFECT EXAMPLE OF IT. SO I APPEAL ALL CUSTOMERS TO BE ALERT BEFORE PURCHASING ANY T.V SELLED PRODUCT, THEY ARE LESS RELIABLE THAN PRODUCTS AVAILABLE IN OPEN MARKET. LAST BUT NOT THE LEAST THINK, EVEN THE OPEN MARKET PROVIDES ONLY WARRANTY. WHICH MEANS A LITTLE ASSURANCE OF SECURITY ON MANUFACTURED GOODS. SAVE YOUR MONEY SEE FOR BETTER ALTERNATIVES. DO NOT BUY THESE GOODS. P.S ANUBHAV VERMA

I was also planning to buy the same product convinced by advertisment of product on various channel but thanks to forum as I came to know the actual quality and attitude of the brand. Now I am not going to buy the product. There must be taken strong action against brand as they are cheating 1000's of customer. thank you all again for your valuable suggestion.

thank you. i thought to purchase 5 IN 1 SOFA BED. Now decided i will not purchase any products from tele brands

Rajesh

TELEBRAND INDIA PRIVATE LTD — NON REPLACEMENT OF REPAIRED 5-IN- 1 -SOFA CUM BED

purchased 5-in- 1-sofa cum bed on20/10/2009 vide order no M839650 AFTER I FOUND DEFECT and as directed by them I sentback so far no replacement

I wanted to buy the sofa after watching impressive Advertisement in TV. Information on this website saved me. Thanks to every one. Now I will never think of it.

I have a similar and horrible experience too.

Thanks to all, For compliant about this please Call on [protected] call from land line phone it is toll free no.

AerOspace 5in1 sofa/bed — defect product

Respected Sir,

I have received defact product of Air O Space sofacumbed from ONLINE SKY SHOP TIN NO.[protected] by bill/cash memo no.212 Dtd.03.09.2011. I have received it on12.09.2011. One of the bed is damaged and the air is not standing. Kindly replace the product immidiatly.

Thanks & Regards

Alex Fernandes

I have purchased too 5 in 1 bed (air o space sofa cum bed ) and energy saver equipments over phone 2months ago after watching Tv advt..as they told that it is very reliable and comfortable.Now the situation it has got many leakages within 1 and half month and we r unable to use it.I have several times informed to them about this prouduct but they are saying I will have to send this prouduct at their mumbai office alongwith drfat of Rs.395/- which will increased the cost of above product approximately by Rs.700 to 800/- including my postage cost.
While purchasing telebrand people told it has lifetime warrenty so plz change my Luncer. I am realy very disappointed and already registered the complaint on your costumer care No [protected] at about three or four times. Now I do not want to trust on your product .You are requested to kindly replace the above product without any further delay OR return my money Rs.6000/-.
I wish I get the complete refund / Money back of the product as soon as possible.
[protected]

email id [protected]@yahoo.co.in

Wow thanks a lot friends, i was browsing several sites to get this product, but thanks i changed my mind not to get this one after reading these comments.. These product looks good and useful when seen on tv, y they are not available on local vendors?

i thought of buying since the procurement mode and product warranty and also the comments of public i have decided not to buy this product

i am not happy with the product after reading complaints as we cannot see the product before buying

they were cheaters and they steal away our hard earned money i too bought two products from them one video cam ( which is just a piece of toy ) and other is a wrist watch which wont fit to any one unless you are 7 feet tall and 500 pounds of weight.

Those cheated customer may call this girl for your pleasure she puts up from chennai[protected] ranjani she likes having intercouse with young guys

Thank you all. I was planning to purchase 5 in 1 bed cum sofa. Iwas very impressed from its advertisement and even my 10 year old son was forcing me to buy it. Thanx you all saved my money. Now I will tell to all my friends to not buy it. Thanx a lot once again.

Thank you Friends i have a thought to buy the product but now i m clear about the worth of the product thks for th advice frds.

asalamalikum thank u all people unfortunately ur suffering sorry but it has save my money by doing a big mistake off taking this bed i am thankfull to u alll now i will not take this product

thanx allahafiz

Hi everybody... I was whole heartedly thinking of buyin the 5 in 1 air sofa. The above reviews have totally discouraged me and saved me from being duped by the Telebrand thieves. I think all of you should go to the consumer court, file your cases and fight for your rights. Remember only 'united we can stand'.

For those who used debit/credit cards to make the purchase there is something called CHARGE-BACK that you can use by calling your bank or the credit card company. Express your dissatisfaction with the product that you purchased and there are chances for the card company to reserves the transaction. But terms and conditions applied. Worth a try. Good luck.

Dear All
Thanks for your review and the information given on the product. I was also thinking to purchase the same after watching the advertisement on T.V. But after reading the reviews, I dropped the idea. It would be fine if legal persons take initiative not to advertise on such products which do not have the approval from the ISI. Thanks once again. Balu

I am also been cheated as sofa quality is so cheap that it cant stand with air filled more than few hours.
I try to call them but no answer.
So please be carefull whenever you going to buy them.

I purchased a 5-in-one sofa from you guys probably 3 months back..i used it only for around a weeks time..when i inflate it and use it ..it gets deflated in some time...i have ensured all the valves are well closed inspite of which it deflates ..
I have misplaced the invoice ..i was busy in shifting my house ...now this box with the sofa has been sitting in a corner without any use ..please get this replaced ..i have tried reaching your customer care but it never gets through ...plz help ASAP and on priority ... do not wish to loose hope and trust with your brand ...do not put me in the brunt of sending you this parcel back and all of that ..plz have some one collect it and replace it ...
feels bad to have invested in this and the 2 sets of pillows with it ...my mobile num is [protected].
my old address was, num 305, 3rd C cross, HRBR 1st block, B'lore 43...my new address is Num 1032, Nandhi Royal, Flat num 201, 4th B Main, 4th Block, HBR 1st Phase, near nava jeevan ashram, B'lore -560043...
Plz assist..
Thanks and regards,
Prakash.C

All... I was very much excited in buying 5 in 1 sofa bed... But now i have dropped my plan of buying from Telebrands stuff.. But not the idea of sofa bed 5 in 1... is there any other way we get a quality one for what we invest?

Thanks Everyone! to share your real experience, I also was thinking to buy 5 in 1 bed from Telebrand, but now after read these real horrible stories I 'll never think about this.
Thanks Once Again!.
Pitambar Suresh

I was totally prepared to purchase today on 5 in 1 sofa bed.in web site but am luck i read all this feedback from you all.. Thanx a lot i saved my Rs.4000/- Guys this website specially this naptool & is fake plz dnt purchase any electronic devices from them. Recenty my friend ordered a blackberry mobile which is in offer 4999. after the delivery she found its all fake & useless peace inside. If you want to save ur money than stop specially taking from nap-tool.com its really useless.

Hi All,

Thanks for your comments. I felt sorry for the pain you have gone through. I also thought of going for 5-in one Air bed, but now it is a strict no. Thanks All.

Thankss,
Manas

Friends i would like to enlighten your minds and would like to let you know if those people are selling such products which is beyond description and beyond the visual they show you should not go for a consumer complaint against them. But, the other remedy which you have is you should lodge an FIR against such fraud people who cheat innocent customers by lucrative advertisements. One of has to take pains but i am sure a 1000s o[censored]s will be saved by your action.

Hi All,

O my God . I am tempted buy this product online. Thank you all, you people saved my money.

Thanks heaps

Fayaz

My brother wants to buy this product. I'll show him this website so that he'll open his eyes and wake up. Thanks guys!

i had bought this 5 in1 aero sofa bed in which ehre is a huge inter-leakage between sofa and the bed.. i complaind the company but they didnot come to receive it.. can i plz have some reply or call me... otherwise it will be cased.

+91 [protected]
additya shrestha

i really feel very bad to read these all comments from users because i already purchased this nonsense product and i read these comments after purchase i hope read this thinks before i will never purchased this product, and i order 5 in 1 and i got 4 in 1 air lounger is that product also defective?
i[censored] guys have any idea of this product pls tell me thx!

Dear Mr. Dhar,

Pls. send a written complaint to the MD of the Co. at following address to get any response of Co. level. Wait for the response for 10 to 15 days and contact us again with the provided response from them.

The Managing Director, Tele Brands India,
403-A, 2nd Floor, Devidayal Compound,
L.B.S. Marg, Bhandup (w), Mumbai,
Maharashtra - 400078.

i got this add from http://www.consumercourt.in/furniture/9214-air-lounge-purchased-telebrands.html i hope its useful

You all are right but why don't u guys file case against this company...So that no one will get suffered.Think and act wisely.

i purchased an air lounge from ganesh enterprise authorised distributor of telebrands on 22.8.10 in kolkata. After using it for a couple days i found it was defective & leaking.i took it away to their office, they repaired it but did not last long.again when i contacted their office they refused to replace it.last of all i send a notice to them as wellas filed a case in the consumer court in 2012.
will you please do something? DIBYADUT RAY .

Dear friends after reading all the reviews i feel saddened by the fact that the product is still being telemarketed brazenly and new customers are attracted to it daily. For i almost ordered one for myself. If one has no time to lodge an FIR least we can do is do negative marketing for it, these website is one such but it is available for only those who type in the correct search..else only marketing pages opens. (May be these big companies have technical goons removing/blocking complain on the web)...we can have a facebook page...on it would surely like 2 share it..to rest of the world

5 in one sofa bed leakage

Thank you for your comments, even I was planning to buy the same product from Telebrands but now I have changed the plan to buy such bogus product. Once again, I appreciate such a valuable comments and experiences to aware the future customers-------Daljeet Singh Jabbal.

thanks. I thought of buying, but will not :)

I purchase this Air Sofa Bed of BESTBUY company in March 2014 and handle with care, Its so far used only of 2.5 month. But its Top portion air is slowly getting out of that topmost part. This product has 1 year warranty as mentioned on their website (http://www.buy5in1airsofabed.com/) but now they are not even picking up the calls (Contact No : [protected])When we got the order we don't got repair kit with the sofa.

Thanks
Rupesh Chakole
Cell no : [protected]
Email Id : [protected]@gmail.com

i never thought aerospace 5 in 1 sofa bed would become such a disaster thank you for saving me

I was about to order “AIR- O – SPACE 5 in 1 sofa bed”, My Thanks to everyone who took some time to give feedback on this product.

I was about to order “AIR- O – SPACE 5 in 1 sofa bed”, thanks to everyone who took time to give their feedback on this product, will never think of buying this again..

it is very good product
it is tooo good for my hair
thanks for product

Unable to Trace my Shipment.

Shipment No.CY[protected]IN which is being provided to me.

Same problem, even i had ordered Nicer Dicer but havent received for last 40 days .

Please refer the mail and pathetic no response from them (TELEBRANDS )

Dear Sir /Madam,

Last week I contacted customer care and I was told that till 2nd May, 2009 I will receive the product .

But still there is no response 

Really I have been struggling like anything . I have booked on 23rd April, 2009, now it is 40 days, but still nothing .

Is the service, customer should expect from you . I think I have made a very big mistake by ordering through TELEBRANDS .

Some of my friends who were also interested in buying TELEBRANDs product, have changed their mind after seeing my example .

The funny part is the customer pays and he himself gets troubled .

I think if it continues like this I would end up spending more than I have spent for the product .


I doubt whether this whole issue is getting conveyed to upper level of management .


I am planning to FAX all these mails to upper management .


Please reply with a suitable trustworthy response and please call me on the number mentioned below .


Best regards
Narender Vaishnav

Hi,
Can someone help me with my query against Telebrand the worst customer care teleshoppy.
I made a purchase of Air Lougue sofa about 23 days back the order number is 1554359, but till date no one from the Telebrand team speak in a Polite manner nor anyone is responding. whenever i call then to track my order number they say that the sales department has access to all these tracking details, and they can`t even transfer my call to them as this team is always Busy in some ****** work. can some one help me regarding this my contact number is [protected]

Regards
CA. Prashanth

ORDER No.1550514
Hi Telebrands India,
Take it for granted – As per one o[censored]r customer ur services are rated to be of lowest grade.
I booked this order on 21/08/08. Till today there is no sign of deliveries & I was informed that I will get delivery in 2 weeks.
Every time u people give incomplete and wrong information about the dispatch and deliveries.

1. I was never informed that u are going to use postal service.
2. I was never told that the parcel to be collected from Post office.
3. Every time there is new but wrong information about dispatch.

I need my parcel max. by Monday else, I am trying to arrange for a notice from consumer court lawyer & this mail will be used as a supporting. Also I contacted few news papers to start negative promo for ur brands and services.
Deliver it or face the music.

By-Naveen Singh

hi
sir i order one knife cutter that new product. i ordered since last
one week but no one had response me still iam waiting of your
response
thank you

I request all the customers of the Telebrands that if and unfortunately you give an order to Telebrands, then please specifically ask them THREE TIMES THAT NOT TO SEND THROUGH TRACK ON COURIER, BECAUSE I HAVE NOT SEEN SUCH A THIRD CLASS SERVICES, NOT EVEN IN THE GOVT.POST OFFICE.There is no any responsible person who can answer you satisfactorily.

"Telebrands"had delevered my Nicer Dicer on 24-10-08 through "Third grade-Track on Courier"..the Docate no.is[protected] and "Telebrands assured me that this courier will deliver this item (which I have to Gift some one on Diwali) before Diwali.On 27-10-08 Track on-Ahmedabad-R.O.Office people told me three times that Delivery man has already started from office and latest by evening it will be delivered.
Till 28-10-08 morning I have not received and parcel from Telebrands and "Bogus and thirdclass people of TRACK ON COURIER ARE ENJOYING" Diwali by switching off the PHone without any Responsibility and Accountability.
"Telebrands" MUST CONSIDER THIS ISSUE AND THINK OVER THAT, THAT ONLY DUE TO THIRD CLASS AND IRRESPONSIBLE COURIER THEY WILL SUFFER THEIR BUSINESS.

Sir / Madam

I am writing to you with regard to the German V Slicer Quantity 02 that I have ordered in September 2008. It’s now been 6 months and I still haven’t received it despite getting emails and call replies from your end promising that the product will be delivered within 10 days. Details of the purchase are as follows:

Response Message is: Transaction Successful

ePG Transaction ID: [protected]

Merchant Transaction ID: [protected]

Auth ID: T51238

Reference: IN38981



I spoke to your agent Pushpa on the 4th of February 2009 and was given reference IN38981 and delivery was promised within 10 days. It’s now the 16th February 2009 and I still haven’t received my product. It takes your company less than 6 days to process the credit card payment but when it comes to delivering the goods we have to chase you for over 6 months and this is unacceptable and total harassment on us. Over the past couple of days we have called the customer care number on many occasions and either they give us false promises or just hang up on our face without even listening to us or giving us a reply. Another of your agent Kiran promised that we would have an agent from Telebrands calling us today evening (16th February 2009) and dealing with our case. It’s now 9 pm and no one from Telebrands has called us. To follow this up we called Telebrands at 0745 pm and they spoke to us for 2 minutes and 6 seconds and when they didn’t have any answers to our query the agent hung up on our face. A second call was made at 0748 pm and in 13 seconds the agent hung up again. A third call was made at 0749 pm and I managed to speak to your agent Yogita and her conversation has been recorded still to no avail. A copy of an email from your department has also been attached below for you to read which promises the product is going to be delivered soon.



All this harassment has left me no choice than to file a case against Telebrands to the Consumer Department and give all the emails and recordings to the press and news channels to show what a big fraud this company is. (Please note that this email has been copied to Star News and Zee News)



Ryan D’souza



From: Telebrands - Support <[protected]@telebrandsindia.com>
To: Ryan D'souza <[protected]@yahoo.co.uk>
Sent: Monday, 19 January, 2009 10:37:42
Subject: Re: Order Shipping - 10TH REMINDER



Sorry for the inconvenience, we have receveid back the product, We are resending your product to the below mentioned address

Address Withheld

India

Regards

Customer support,

It is very difficult to use very complicated your customer care service is pathetic they are irresponsible towards there duties your customer care people never give correct information they are just fooling the customers i have to return this Ab King Pro any how please do the needful let me know the further procedure .

devesh srivastava order no.1819617

I ordered fitness pump on 27 aug 2010 after wards their is no response on it then I made a call on 11 sep 2010 & an executive replies that it was dispatched on 13 sep 2010 afterward i called & also inquired a lot in my postal office about the parcel as according to u people parcel no. is m934079 but the main thing is that I haven't received it yet . plz send it again through blue dart, first flight or any private courier plz make my experience better so i can shop with u next time my email [protected]@yahoo.co.in & my [protected], [protected] my add E/III 217 SECTOR H HARSH VIHAR, A LIGANJ, LUCKNOW, U.P. NR. NARAYAN GAS &PETROL PUMP PIN CODE 226020

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.
Dilip
Manager - Customer Care.

sir,

i have get one air lounge on 5 .11.2008 but my airing motor is complind so the lounge is not fill in air plese get me one new motor

Thanking of
Gopinathan.m

sir,

i have get one air lounge on 5 .11.2008 but my airing motor is complind so the lounge is not fill in air plese get me one new motor
model :HB-124C

Thanking of
Gopinathan.m

Hi,

I had a similiar experience with Telebrands. I placed order for Twist and Shape thru phone. I received working product which collasped within 15 days of operation. I contact to customer care to know what is the reason of damage and tell them please send your expert to repair the machine . No reply from their end. After one and half month they told me to send the product back to your distributor, which I did on my own expenses for courier. but later again from their end no reply . So I call to distributor to know about my product .The distributor's JHMD SKY SHOP-SURAT answer is all damage is owner's risk.I convince them I did not do anything for damage . TELEBRANDS wants to be separated from their responsibility.Customer service is just third class, their employees do not have basic sense of how to speak to customers.

I urge all the readers of this matter to kindly aviod cheats like Telebrands and spread the same word in their friends circle.

SHASHANK
SURAT
Order number :1555728

I have purchased the sewing machine(easy sew-Rs. 2438) after seeing their advertisement on the site www.telebrandsindia.com.
They have sent the parcel by VPP.
They have supplied the different model from that they are showing on-line, also they told to provide 100 free spools with the machine but they have given only 64.
They have not sent any invoice with the product.
Also the machine is not working at all.( no any single stich is coming)
At the time of ordering they told that "if you don't like the product we shall back your money within 15 days", now they are telling there is no any money back guarantee for this product. Also at the time of order they told that the machine is coming with life time guarantee.

Also they are not giving answer to my calls & putting the call on hold fro long time.

They are cheating the people, the company is fraud.

Piyush Rana
[protected]
order no. 1616155

I purchased Clear tone order no:5243081 received on 9th april 2009 to my residence.
Adress: D.NO: 5-111, ROAD NO: 15, VENKATESHWARA COLONY, SAROORNAGAR, HYDERABAD-500035. ( A.P ) INDIA.
Clear tone is not working properly. so, kindly check the product before sending to customer.I wanted to exchange it to good working. where i could exchange... how? where?

i will suggest u all to go to consumer court as soon as possible bt i noe kisi ke pass tym nahi hai bt still if sum1 can go den ****up all products !! of telebrands

Hi!
My experience is no different. I ordered a 5 in 1 sofa.I did not receive the instructions manual initially. No action is taken despite my registering a complaint for over a week. When Talked to Customer Care they asked me to see the ad and learn for myself.
Now I find the air is leaking. Customer care is totally non-cooperative. I have located the problem. The problem is not with he sofa but with the valve. Ihave informed them of this but they insist that I have to return the product for repair. This is stated to be the policy. This means incurring huge expenditure on courier and what is the guarantee that what I get will be Ok.

V.K.Sharma
M792318

I have also experienced similar problem. I also got airpress massager defective. Myorder # M788177 (Telebrands)
Complaint no. INT44610. I asked for the refund since 11th May I have not got the refund cheque. Customer care people keeps telling me they have sent the cheque. Does it take two months to get the chq. delivered.

D/Sir,
I have to inform you that I have received empty parcel without Nicer- Dicer having only
papers of central bank of India dated[protected]. Parcel wearing seals'B' Parcel was intact.
I have cheated by your company and request you kindly refund me amount of Rs2094.00
with in the period of 15 days from the date of this letter.
INVOICE NO-V[protected]
DATE - 15/07/2009
ORDER NO - B0071851
CUSTOMER- R.K Sankhyan
Sankhyan Complex
Below BCS, New Shimla,
Post-Kasumpti Disit- Shimla,
Himachal Pardesh, Shimla-171009
PHONE NO - MOBILE NO- 91-[protected]

Respected Sir,
I am purchased a Air Lounge comfort sofa bed on last[protected] and paid amount of Rs.5, 794/- with my credit card, given below further details.:-
Air lounge : 1
Invoice No : V[protected]
Date :[protected]
Order No : B0071484
Telephonic order no : 1665799 on 22/06/09
Above Air Lounge is broken the first stick in the left side head rest place. So I request you to kindly please give me a favour reply for to get exchange other quality or money return back very soon without any VPP charges. Because I am belongs a poor family, once I saw your Air Lounge advertisements with TV channels and I like that Air Lounge’s functioning. So I ordered that above with phone & payment made by credit card. Is this my mistake that I purchase your Air Lounge without any demonstration or experience? What can I do now? Please reply immediately.
PRASHANT MAHAPURE
16/153, Gondhalenagar, Hadapsar, pune -411028.(Maharashtra, INDIA.)
[protected],
[protected],
E-mail : [protected]@gmail.com

Please get positive action immediately for refund otherwise we met at consumer's court.

Please do needfull action.

Dear All

I purchased a Air lounge product just one and hald weeks ago. The sofa part got blown out and only the bed portion is remaining. ! ! I was laughing at the product quality and can't understand why they put such an adertisement to this product.

Now please wait for my comments on what they reply to my complaint.

Hi..I have purchased one Rotomatic & one Electricity Saver Pack, Both are not working, The Rotomatic is not getting charged and instruction leaflet is supplied with it as mentioned on the packing case, AND the components in the electricity saver pack are loose and rattle in side the box. My order number is B0073001 dated 01/09/2009. No response from their side. I feel being coned.

Hi,
I purchased Food Processor (MAGIC BULLET) from TELEBRANDS(INDIA) PVT.LTD ON 14/09/2006.
INVOICE NO. V[protected] DT.14/09/2006, ORDER NO. M555943.
The product i received is not the company product seems to be the local product (Delhi made) at a cost of Rs 4999/-. But the same product with others showing on the online like ASIA SKY SHOP, TELE SHOPPING NETWORK costs only 2599/- only. Before purchasing they said that it's a lifetime guaranteed product and the plastic jars provided are unbreakable. But after using for one month the jars are broken and the rotator on the top of the food processor is also broken. But there is no use after sending many letters and phone complaints. Actually they have not provided the company's Email. This is not the way of cheating the public like this. But just after observing their website so many complaints were pending till to date without any justice to the customers. Shall i know what the consumer forum's are doing to the company's like this. Hoping an early justice to the customers. Please do needful action.
Thanking you.
Yours sincerely

hi

this company is complete fraud. we need to do somethng against them seriously. i had ordered one nicer dicer last month. they told me that i would receive the product on 7th-8th oct. payment has been made from my credit card but today its 21 st oct and i have not till received it. i spoke to customer care, its so useless. they didnt speak to me nicely and asked me to go to the nearby postoffices of the area to search for the product.but i will not leave these companies as such. i'll go to the consumer court and make them learn a lesson.

Hi!
I ordered a Air Launge ( 5 in 1 sofa ) .From Day 1 of Receiving i am observing the leakage from the bed portion of the sofa and same has been registered with customer care but no action is taken on the same.

Booking Referenne 1701046

Ordered On - 22/09/09
Received on - 08/10/09 ( Evening )
Compaint on - 09/10/09 - Customer Care

They guided me how to identify the problem and how to get the same repaired, I hired puncture person to identify the problem, even he cannot find the problem.

I have requested them to get the same repaired or replaced or atleast plan a technical visit to identify the problem but there is no way they can help customer.

I have No Option Left with as I have to move to consumer court against this brand and with deleivering the faulty product to customer.

Customer care is totally non-cooperative. I have located the problem. The problem is not with he sofa but with the valve. Ihave informed them of this but they insist that I have to return the product for repair. This is stated to be the policy. This means incurring huge expenditure on courier and what is the guarantee that what I get will be Ok.

I have No Option Left with as I have to move to consumer court against this brand and with deleivering the faulty product to customer. Product Should be tested before deleivering, and moreover when advertise on tv it shows kids are jumping on the sofa and when received a sofa, it instructed not to put foot on sofa.

It real matter of Cheating... I am seriously going to consumer Court.

Tarun Katyal
Mob - [protected]
Order Number - 1701046

Product name: nicer dicer
Order no. B0074793
Invoice no. V[protected]
Date 03/12/2009

I have recd all other items of the product except the following:
1 base (self cleaning round disc)
Kindly arrange to send the same at an early date.

i have recd one product Ultimate chopper but there is no manual book for how to use the chopper I wanted to know how to use.

Well why is there so negligence that nobody has till yet come up with the solution how my air longue can be repaired, as it got out of order and even the sales guy says its not repairable. What to do further at the time of purchase every body calls but now nobody even cares too. Who will believe these types of brands later if this is the response.

I do accept all the relevant complaints lodged and supports Mr Tarun Katyal that It real matter of Cheating... I am seriously going to consumer Court.

Ahsaas Rasool
Invoice No M[protected]

Mb No [protected] - Mumbai

I have recived your proudct name- FFESANIPLA FAT FREE EXPREES (1+1) deafective one of the two pans
found dented at two places reuslting in deformty . due to this its top member is not getting place . no satisfactory assistence was provided by your customer care staff .hence resoting to htis communication we are highly desastisfied plese replaced defective set on highest priorty...

PLEASE TREAT MATTER MOST URGENT

OPKAR SINGH
IN VOICE NO-V[protected]
ORDER NO-R00I7782
MOB NO-[protected] -UP WEST(AGRA)

Product Name:- ANL2AXN0830-AIR LOUNGE
Order No:- R0020887
Inv No. V[protected] Dt 27.07.11

I have purchase your AIR LOUNGE, but I received AIR PUMP in damaged condition therefore I retuned the same on 28.07.11 vide coureier but as on date, I have not received the pump replaced. Now I am deciding to go to Customer Care. Therefore I am advising peoples not to purchase any telebrand products.

Gireesh Kulkarni
Date: 20.08.11
[protected], [protected]
Email;[protected]@gmail.com
[protected]@yahoo.in

I purchased pure magic spa but the product is not working.

Telebrand is a cheat company, I had purchased a sofa cum bed from telebrand which went out of order after using for month or two. when i sent it for repairing with a demand fraft of Rs 400 they said it is unrepairable. So just think the quallity of the material its a fraud case. I have learnt a lesson and i have taken a resolution that in future i will not purchase anything from the TV advirtising agency. i do not believe how our government give liscence and to advertise so freely on TV.

Even i too facing the same problem.

Hello,

I had purchased Air Lounge from Telebrand India on 26.06.08 inv no. V[protected] . Now there is some problem in the product, the air is blowing out . i have tried to find the from where it is coming, but to no vail. I called so many time to customer service to help us find the problem but they neither reponded nor assist. Instead when i spoke with the customer service lady to send someone to check it. She told me to pay 2500/- & get the replaced product.we cant send anyboby to ur place to check. What is this.?? I m not telling to replace the product but atleast help us to find out the problem. I have purchased this product by paying so much amount, instead this people have told me lifetime warranty. what kind of warranty is this.??? I cant pay so much maney & get new replaced product.. Pls help me.

i havn't get my order yet . tell me friends what to do shall we go to consumer forum.

Hello All,
Air-longue what is shown on TV doesnot match the reality. This is what I can draw from various complaints in different consumer forums. Bad Service, Bad Product and adding to that Bad customer service will ruin our peace. Are we buying worries and tensions by buying these producsts. My suggestion to all the consumers, please review before buying any product.. dont go by jimmicks shown on TV. See the product, feel the product, check the reviews, get information from the existing customers about after sales customer support and service. Last but not the least... If Money can't buy you peace and comfort then please dont spend your precious money...

Hi,
Can someone help me with my query against Telebrand the worst customer care teleshoppy.
I made a purchase of Air Lougue sofa about 23 days back the order number is 1554359, but till date no one from the Telebrand team speak in a Polite manner nor anyone is responding. whenever i call then to track my order number they say that the sales department has access to all these tracking details, and they can`t even transfer my call to them as this team is always Busy in some ****** work. can some one help me regarding this my contact number is [protected]

Regards
CA. Prashanth

I ordered for a super slicer around 16 days back.. I got the delivery on 29th September 2008. when i opened the parcel the packing was real bad. it looked like ages old. and when i tried using the machine it didn't work, blades were completely blunt. I cann't even cut my finger forget about cutting vegetables. and when i called up customer care serivce they said m'am you send it back we'll replace it. when i asked whether the postal charges that i will pay for sending it back, will be refunded to me or not she said sorry m'am it wont be. And when i argued as to why not, the company is at fault she said no m'am we wont refund that money. I then spoke to some female who was supposedly the product and packaging quality in charge. she also had the same thing to say. Now I have decided to send a formal E-mail to the telebrands international. I have already send an email to [protected]@telebrandindia.com. I am going to send a formal hard copy of the complaint to the company asking for expalaination and within 30 days i will sue them in consumer court for the entire sum of money i have paid and also for bad service and mental agony that i had to go through because of all this. I have decided to keep the product as long as they dont give me a written assurance that i will get a replacment absolutely free of cost. otherwise it will be a proof of their bad service and bad product qaulity in the court.. i will suggest you people also to take action against these people even for a trivial amount. thats the only way. and yes use the blogs and other sites to tell people about all this.

I have made 100% advance payment for Nikon D300 camera with Lens and other accessories to Nikon Dealer Kolkata.Kokata further billed to Nikon Distributer Inram Mumbai nearly a month back.Materials not yet delivered.It is very very bad service.

T.Ronya

Hallo
I had ordered CLEAR TONE (order no.1548165) but when i received parcel i was shocked there was a German Slicer i immediately consulted customer care, they told me to send it back.But when i consuled them again, they told me they have not received the parcel, so i should fax them, their received copy, i faxed them, but they said they didnt' get the fax so once again i faxed it, after that, they told me FAX was not readable so i should fax it again, Now, tell me, What does it MEAN? And, over and above, thier, [protected]@telebrand and [protected]@telebrand seems to be defunct. their Customer Care is no more taking care, they have no co-ordination, every time you call them, you have to repeat everything to a new person, and everyone has a new suggestion

Dear friends,

My suggestion is, unite all the people who are cheated by the telebrands and start giving publicity by their frauds and your experiences with telebrand. and even if it is possible give statements in all the news papers in india.

It is possible if all of you people unite and start rapid action on them.

is the prouct comfortable to sleep.. please let meknow.

Hello,

I have ordered a Air Lounge, 1569761 dated 08.10.2008 against payment by credit card. But delivery of item was booked by EPP B 0064838 cash.

Post Office is asking to pay Rs. 7833.00. Earlier same problem was happend in your Order No.1564859.

I have informed to your customer care department at[protected]. But nobody is taking care of my complaint.

So, you are requested to refund the amount which is I have paid into your account Rs. 5694.00.

AN James

Telebrands Air Lounge — Airlounge not delivered

I ordered for an air lounge on 24 sep 2008 through the internet from my credit card...order number
ePG Transaction ID : [protected]
Merchant Transaction ID : [protected]
Auth ID : 851824
...product not delivered yet and on top of it ...no one responds to the mails which we send to this company [protected]@telebrandsindia.com will never reply to the mails. ... whom should i complain about it ? how do i go about receiving my product refund?could you please help me out in this matter I have already spent more than 1000 rupees on telephone calls from kolkata.

sir, I returned Air O space bed 5 in one in the month of 4th september 2008 till to day I have no information whether it is received by you or not. If it received by you please replace it with new one and send me immediately if not give me information to my e-mail immediately. It it very serious matter. With in no time I want full information if not I will proceed legally without any delay.

well i need to tell u all guys who wrote about telebrands
that please dont blame customer service and customer support department they are having a certain limit which they cant cross it
ok try to get the higher authority number and check with them
if they can help u or not but please dont blame customer assist dept
because they are also helpless.
thank u

To telebrand india pvt. ltd.
i had puchased an airlounge on[protected] by credit card and its order no is B0064296. There is some problem in the product, the air is blowing out.That product has been replaced but the same problem is happening.Now i dont want any replacement.I want you to refund money to my credit card to HDFCbank within one weak.

To telebrand india pvt. ltd.
i had puchased an airlounge on[protected] by credit card and its order no is B0064296. There is some problem in the product, the air is blowing out.That product has been replaced but the same problem is happening.Now i dont want any replacement.I want you to refund money Rs.5694/- to my credit card on HDFC bank within one weak.

To
Telebrand Services

This is quite sad to see that the service level of telebrand is not as
good as i expected to be I had ordered for an Airlounge in January and
was advised thet i would receive it in 15 days to my suprise i never
received it Called back and they informed that it was out of stock.
and will take 5 to 7 working days now it has been i month and i have
not recived my arder. This is not right because inspite of paying the
extra charges for the delivery if i m not getting the product then
the trust that i have in the company will no longer be there. Whenever
I call the center they are alway busy i cannot transfer my call
Calling at the center is more expensive then the product.
Request to look into this matter
and hpefully i may receive my Air Lounge As soon as Possible. I do not
have the oreder number But my mobile number is [protected] from were i
ordered the product. Please look into it and hoping for a positive
response.

The best that you can do is take your credit card bill to the local police station and launch a complaint against the companies local branch. take the copy of the complaint to a local consumer forum (Google for the local consumer forum). this is not time consuming at all once the complaint is done the Consumer forum will guide and help you in getting back your money. if its your hard earned money please do not sit at home and take up the issue

Telebrands (ANOTHER NAME FOR MAKING PEOPLE FOOL OF CUSTOMERS ).

SINCERE ADVISE NOBODY SHUD NEVER BUY ANY PRODUCT FROM THESE LIERS AND CURRUPT PEOPLE.


NITIN

I also ordered for an air lounge on feb 2008 through the phone line 30307000.order number 1407237, i have received it but it was with defect. i have send it back, i have proof also, but telebrands prople saying that they didnot receive it, they jusy not bottering to replace it, i have many mails to them but those peole have reply yet to me, its really worst.. The customer service is rude that they hang up your call (happened to me more than 20 times on different days) their manager mr Starlin is always in meetins or busy and will not answer any call... whom should i complain about it / how do i go about receiving my product / refund...please help
have spent more than 1000 rupees on telephone calls from bangalore

Same here, i have purchased a product from telebrands 40 days back .
Money has been debited from credit card, but still not received it .
Called up 100 times to customer care .
This is the worst customer care service i have ever seen . They dont have any hierarchy for problem escalation . customer care tries to solve the customer problems on their own, just wasting time their and the customers .

Please beware before ordering through TELEBRANDS . If you are caught up in such mess, then GOD only can save you ...

Please see the chain of mail, how TELEBRANDS play with people complaints .

From: Narender Vaishnav
Sent: Monday, May 04, 2009 8:13 AM
To: 'Telebrands Support'
Subject: FW: Not received my product till now

Dear Sir /Madam,

Last week I contacted customer care and I was told that till 2nd May, 2009 I will receive the product .

But still there is no response 

Really I have been struggling like anything . I have booked on 23rd April, 2009, now it is 40 days, but still nothing .

Is the service, customer should expect from you . I think I have made a very big mistake by ordering through TELEBRANDS .

Some of my friends who were also interested in buying TELEBRANDs product, have changed their mind after seeing my example .

The funny part is the customer pays and he himself gets troubled .

I think if it continues like this I would end up spending more than I have spent for the product .


I doubt whether this whole issue is getting conveyed to upper level of management .


I am planning to FAX all these mails to upper management .


Please reply with a suitable trustworthy response and please call me on the number mentioned below .


Best regards
Narender Vaishnav
097188.5111



From: Narender Vaishnav
Sent: Friday, May 01, 2009 10:10 AM
To: 'Telebrands Support'
Subject: FW: Not received my product till now


Good Morning,

Can I please have the product status, I haven’t still received it .


Warm regards
Narender Vaishnav
[protected]


From: Narender Vaishnav
Sent: Wednesday, April 29, 2009 9:36 AM
To: 'Telebrands Support'
Subject: FW: Not received my product till now

Hi,

Can you please update me about my product ? It has been 35 days back I booked my product but have not still received it 

Thanks and regards
Narender Vaishnav
[protected]

From: Narender Vaishnav
Sent: Monday, April 27, 2009 10:47 AM
To: 'Telebrands Support'
Subject: RE: Not received my product till now

Thanks for replying .
Can you please update me on my product status ?

Warm regards
Narender Vaishnav


From: Telebrands Support [mailto:[protected]@telebrandsindia.com]
Sent: Thursday, April 23, 2009 12:22 PM
To: Narender Vaishnav
Subject: Re: Not received my product till now

Dear Sir,
We from our end appolozise to you for what the problem you may facing because of Track On,

We will look into the matter and will solve the prodblem as soon as possible .

Regards
Customer Support
----- Original Message -----
From: Narender Vaishnav
To: Telebrands Support
Sent: Wednesday, April 22, 2009 3:26 PM
Subject: RE: Not received my product till now

Actually, some wrong information has been communicated to Telebrands, that the product has been received .

I called up courier in Gurgaon, where the product had come .

First they told me that, the product had been lost . and when I told them that I will report this to Telebrands, they forged some other guys signature saying it has been received .

When I asked them, to tell the address where they had delievered this parcel, they are denying to speak anything .

They say that whatever you can do, you do, we don’t know anything about the product .


So I request Telebrands to please look into this issue, because someone else (courier) is creating issues and TELEBRANDS is getting bad name .

Earlier also I had purchased a product from Telebrands ( airlounge) but I dint face any problems .


I can hundred percent assure that the courier have forged my signature and have reported incorrect information to you .



If here also, if Telebrands believe that I am wrong, then please reply, I will never ask for the product .

Waiting for right decision .




From: Telebrands Support [mailto:[protected]@telebrandsindia.com]
Sent: Monday, April 20, 2009 11:44 AM
To: Narender Vaishnav
Subject: Re: Not received my product till now

We have dispatched the parcel from our end on 03/04/09, Please confirm me have you received your parcel .

Regards
Customer Support
----- Original Message -----
From: Narender Vaishnav
To: Telebrands Support
Sent: Monday, April 20, 2009 8:04 AM
Subject: FW: Not received my product till now

Hi,

Please update me on the complaint number 915386 .
I have called the customer executives again on friday 17th, 2009
. But still again, don’t know what is the action taken .


I request you to kindly take into immediate consideration or please give me some responsible person’s contact number, with whom the issue can be concluded .

Warm regards
Narender Vaishnav



From: Narender Vaishnav
Sent: Friday, April 17, 2009 1:09 PM
To: 'Telebrands Support'
Subject: RE: Not received my product till now

Hi,

Please update me, what has been decided for the product I have requested .

I have still not received it .



Warm regards
Narender

From: Telebrands Support [mailto:[protected]@telebrandsindia.com]
Sent: Tuesday, April 14, 2009 10:03 AM
To: Narender Vaishnav
Subject: Re: Not received my product till now

We have forwarded the details to the courier people in mumbai, They will let us know by today afternoon. If they confirm the lost of the parcel .

We will issue you a new piece and send it across you soon .

Regards
Customer Support
----- Original Message -----
From: Narender Vaishnav
To: Telebrands Support
Sent: Tuesday, April 14, 2009 9:08 AM
Subject: RE: Not received my product till now

Hi,

Glad to see positive response from Telebrands 

Actually I have also spoken to TACKON Couriers executive in Gurgaon branch ( Mr. Rakesh [protected] ) (Mr. Sharad [protected]) . They assured me of reporting the LOSS of Product back to Telebrands .
But I am not sure whether they have done that or not .

I kindly request Telebrands to please take some quick action on the courier service for retrieving the information .

Also please update my contact number in case required ( [protected]) .


Warm regards

Narender Vaishnav


From: Telebrands Support [mailto:[protected]@telebrandsindia.com]
Sent: Monday, April 13, 2009 4:41 PM
To: Narender Vaishnav
Subject: Re: Not received my product till now

Dear Sir,
We are really sorry for the inconvenience, we will have a check with the trackon courier and will issue you a product and send it across you, if it is lost .

Regards
Customer Support
----- Original Message -----
From: Narender Vaishnav
To: [protected]@telebrandsindia.com
Sent: Monday, April 13, 2009 1:55 PM
Subject: RE: Not received my product till now

Hi,

Very sorry to say but I have got no response from you .
I have confirmed with TRACK ON couriers GURGAON, they say that the product has been lost .

I have wasted so much of my time in getting this information from them .

So I kindly request to please consider this issue .


Waiting for your response


Warm regards
Narender Vaishnav

From: Narender Vaishnav
Sent: Thursday, April 09, 2009 11:21 AM
To: '[protected]@telebrandsindia.com'
Subject: Not received my product till now

Hi,

I had booked a product 20 days back and still have not received it .
Order number is 1631573
Way bill no is[protected]


Even I have contacted the track on courier for this .

Initially they say they have already sent the boy for delivery but now they say they are not able to find the product .

I have called so many times and wasted so much of time and money .

So please you kindly track this issue, or resend me the product, or let me know so that necessary actions could be taken .





Warm regards
Narender Vaishnav

Telebrands is a cheat, i paid them 5694 in advance against order No 1643986 and received old magazines in the parcel.I have to lodge FIR and consumer complaint.

I had the misfortune of buying 5 in 1 sofabed from Telebrands. The air is leaking and Customer Care is absolutely rude, non-cooperative and useless. Despite my explaining the problem they insist hat I have to send the product back. Prior to this I had lodged a complaint that I had not received the instructions manual. I have not received anything despite lapse of more than a week.
The problem is that I am required to send the product back for repair. This being a heavy item I have to pay heavily and am not sure that the product that I receive back will be usable. When the initial delivery itself is defective what is the certainty that the repair will be propwer. The most interesting Part is taht the day I received the product I received a call from the courier that I can send back the product through him. This gives me an impression that the complaint is routine and people are normally required to send back the productas for repair.
V.K.Sharma

Hi Guys

Yesterday night I saw ad in TV about AIR Louge got impressed by first time, I am first timer for this tele brand and I even SMSed fthem to know about the payment information. Just now I read these horror stories about the Tele brands and specificcally AIR,

Thanks Guys you saved me a lot of hardships and money

Ramachandra.[protected]@hp.comm

Hello Sir, I directly send Rs.2294 to the adress 'Dept-Nicer Dicer1234, P.O. Box-8979, mumbai-72' wihtout calling on the given numbers. But I call to the nos. after sending money 20 days.
My contact no. is [protected] & M.O. no. is A2078. So please check your records & send 'Nicer Dicer' .
Thanks.

DO NOT EVER ORDER ANYTHING FROM THIS COMPANY "TELEBRANDS!!!" THEY ARE NOTHING ELSE, BUT A BUNCH OF CROOKS!!! TAKE MY WORD FOR IT. I JUST GOT SCREWED WHEN I received my order for the "WINDSHIELD WONDER, " by TELEBRANDS. Instead of getting the product I wanted, they sent me something else I didn't want or had ordered!!! When I went to their website to see about their refund policy, they had a bunch of stipulations. They want to make returning the product as difficult as possible, so you're stuck with their lousy product(s) DON'T EVER ORDER ANYTHING FROM TELEBRANDS AGAIN!!! Everyone here would be doing everyone else who is not wise t TELEBRANDS ways, a favor by telling everyone else of your negative experiences with these crooks.

i I also ordered for an air lounge on feb 2008 through the phone line 30307000.i ordered in last 14 days my order amount is directly deduct from my credit card. still i m not received ur airl lounge product with different work table. please do some thing about it

I RECEIVED THE ORDER PLACED ON 14/07/2009 DELEVERED AT MY ADDRESS ON 05/08/2009..THE AIR LOUNGE GOT DAMAGED AT THE BUCKLE PROVIDED TO SECURE WITH THE BOTTOM BED PORTION AND AIR STARTED LEAKING THROUH THE HOLE AND EVERY TIME I FILL THE AIR THE SOFA BECOMES BECOMES DEFLATED. TEMPORARLY I HAVE PATCHED UP HOLE WITH THE RUBBER SOLUTION RECEIVED ALONG WITH THE PACKAGE. I DO NOT KNOW HOW LONG THIS WOUL LAST. AS SUCH I FEEL THAT THE PRODUCT IS NOT WORTH Rs.5794/-PAID FROM MY CREDIT CARD,

I DO NOT RECOMMENT THIS PRODUCT TO ANY ONE ELSE TO BUY.

K.P.BHASKARAN
DEODAR-408, PRESTIGE ST. JOHN;S WOOD, 80[TAVARAKERE ROAD, KORAMANGALA,
BANGALORE-560020

We agree that quality of Airlongue is very poor; the service & customer care service is 'NO COMENTS.'

I HAVE ALREADY LODGED A COMPLAINT ABOUT YOUR AIR LOUNGE SOFA CUM MATRESS.IT WAS FOUND LEAKING AIR AT THE POINT WHERE THE BUCKLE TO FASTEN IT WITH THE BOTTOM MATRESS PORTION IS FIXED. PLEASE LET ME KNOW WHAT ACTION YOU TAKE
.WOUD YOU REFUND THE THE AMOUNT OF Rs.5794/-IF I RETURN THE PRODUCT?

K.P.BHASKARN

MY ORDER No.1674599 DATED 14/07/09 FOR AIR LOUNGE RECEIVED HERE ON 05/08/2009 FOUND LEAKING AIR AT THE POINT WHERE BUCLE IS PROVIDED TO FASTEN THE SOFA WITH THE BOTTOM MATRESS PORTION .PLEASE LET ME KNOW IF I RETURN THE PRODUCT TO YOU, WOULD YOU REFUND THE AMOUNT OF Rs.5794/- PAID THROUH MY CREDIT CARD.
REGARDS
K.P.BHASKARAN
DEODAR-408, PRESTGE ST.JOHNS WOOD, 80 TAVARAKERE ROAD, KORAMANGALA,
BANGALORE-560029

I HAVE RECIVE TELEBRANDS 5 IN ON SOFA BED 10 DAYS BACK BUT NOW IT DEFLATE AUTOMATICALLY AFTER 5 OR 10 MINS WHAT I SHOULD DO

Hello guys
Finally the lesson learned is telebrands is a big fraud.guys lets unite and [censored] them hard and stop this h*ry business

I AGREE WITH ALL O[censored] but i had made up my mind for the ionic spa. I am a homemaker and saving little amount for it but reading all the comments, complaints, my past experience and my husbands advice not to waste money on it (he has not read the complaints and the comments); I have decided to CANCEL the thought of buying it.

Telebrands India — no money back & product delivery

I appreciate the type of support Telebrands is proving . I had call 50 times to your customer support & 10 times to You.

As per our discussion on 25th July 09 I was supposed to received the materials with in 5 working days. Well I want to know what us the definition of 5 working days. Till today I had not received any material / communication from your side.

Well I don’t know what type of support you are providing. My order is pending from April 09 . And I am totally frustrated talking to your customer support.

I want the material & amt back latest by next week.

Else you are encouraging me to go to consumer court .

Awaiting for your replay …..Which I know you don’t

Thank you All, these feed back really helps a lot, I was about to order for 15 pcs of Air lounge for my club, but then now seeing the reviews it would be prudent enough to invest in something else.
Now no more purchaing of Air-lounge.

Air-o-Space 5 in 1 Sofa bed:Order No 5610196
Address of Vendor
Vendor name: Ojjas Enterprises
Contact Person: Jaspreet Sahani
Phone Number: 26854086
Address: Ojjas Enterprizes, Unit No 63, New Satgurunanak Inustrial Estate, Western Express Highway, Opp Jai Coach, Goregaon( E), Mumbai - 400063, Maharashtra, India



----- Forwarded Message ----
From: "[protected]@yahoo.com" <[protected]@yahoo.com>
To: Support <[protected]@rediff.co.in>
Sent: Sun, October 18, 2009 1:14:41 PM
Subject: RE:'Rediff=[protected]' Shopping: POST-ORDER-ENQUIRY

Hi Prashant,

Kindly notice that it has been more than 2 weeks that i have placed the order.Still i have not recieved the same despite sending continuous reminder mails and phone calls.

I tried to contact the vendor(oijas enterprise) but their phone number is wrong and they are not replying to my mails.

I believe i have given you ample time to look into the matter.Also,
It has been a quite test of my patience with total mental harrasment.
Its like i have been subjected to fraud from you guys.

Either you guys refund my money or i have to sue you people by
taking this matter to the court.

Please decide at the earliest which way you want to solve the matter.

Expecting a fast reply from your side.

Viraj Singh
[protected]

--- On Sat, 10/10/09, Support <[protected]@rediff.co.in> wrote:

> From: Support <[protected]@rediff.co.in>
> Subject: RE:'Rediff=[protected]' Shopping: POST-ORDER-ENQUIRY
> To: "[protected]@yahoo.com" <[protected]@yahoo.com>
> Date: Saturday, October 10, 2009, 1:22 PM
>
>
>
> Dear Viraj,
>
>
>
> Greetings from Rediff.com
>
>
>
>
>
> Kindly note that we are looking into the matter
> of your order status with the concerned
> department. As soon as we receive feedback from them we will
> revert back to you.
>
>
> We assure you courteous, prompt service on all your
> visits to www.rediff.com.
>
>
> Warm Regards,
>
> Prashant
> Hirve,
> Customer
> service,
> Rediff shopping
>
>
>

Air-o-Space 5 in 1 Sofa bed:Order No 5610196


----- Forwarded Message ----
From: "[protected]@yahoo.com" <[protected]@yahoo.com>
To: [protected]@consumercourt.in
Cc: [protected]@ojjasenterprizes.com
Sent: Thu, October 29, 2009 8:48:16 PM
Subject: Fw: Not Recieved Air-o-Space 5 in 1 Sofa bed:Order No 5610196( Ojjas Enterprises)





----- Forwarded Message ----
From: "[protected]@yahoo.com" <[protected]@yahoo.com>
To: [protected]@ojjasenterprizes.com
Sent: Fri, October 9, 2009 7:59:25 PM
Subject: Not Recieved Air-o-Space 5 in 1 Sofa bed:Order No 5610196

Hi Angad,

This is regarding my order for Air-o-Space 5 in 1 Sofa bed:Order No 5610196 placed on 2nd october.the status is being shown as delivered on
6th october 2009.and the cosignment number given is [protected].

But still i have not recieved the shipment.I also enquired with Armex,
the courier company and they are saying that no shipment with this number is there in their company.

Please check the same and let me know when can i recieve my order.

Thanks,
Viraj Singh
[protected]

Address of Vendor

Ojjas Enterprises, Mumbai

telebrands is a big fraud...

To telebrand india pvt. ltd.
I had puchased an airlounge on[protected]order no is M657218, invoice no V[protected]. There was some problem in the product as the air was blowing out.That product was replaced once but the same problem was happening.I had sent the same for replacement as per instruction of your office.They had informed me that they had sent it on[protected] by VP no.B0071381. But it is not delivered to my address till[protected]. You are requested to refund money of Rs.5999/- or the product immediately within a week.

Hi, please all those who have been troubled by any brands you can consider appearing consumer courts and teach them fitting lessons.

We also received very bad customer service for the telebrands Super Slicer product.

Never buy from telebrands.

Air Lounge is a HORRIBLE product and will make you feel GUILTY on your decision all the time. Products you see on TV promo are simple CHEAT. Unfortunately I didn’t go through the reviews before I ordered one (my biggest mistake). The product gone bad in just one hour.
Customer care who told that the product has lifetime replacement warranty at the call to place order now tells me that I need to pay 2500 to get it replaced. Because its a PAID LIFETIME WARRANTY (wow they developed new kind of warranty of their own).
No help from them. Simply refused to refund or replace.
PLEASE DO NOT PURCHASE THIS PRODUCT. DON’T WASTE YOUR HARD EARNED MONEY TO THIS CHEATERS.

1. I have been delivered a Air lounge sofa cum bed on 12th Mar 2010 before completion of a week its started leaking from three places at joints, as per my view it is faulty material or manufacturing designed faults, But I have complain against Tele brand Co that what you say in advertisement you do not follow same thing practically.

i. Home delivery but don't do it.
ii. Life time replacement warranty but don't do it.

2. At Last what i should do it I can't parcel several times for repairing.

i had purchase an air sofa cum bed for the month of september 2010 my orders no is 338 when I recived your product 1 week it is good working after one week slowly leking air in uper side of the machine presing your producut but now it is siting side fully pancering now what can I do please retern money or exchnge the product My Add Prashant Vastrad " Prema Nilay " Vastrad Conly, Near Vishwabharti School Asharam Road Bijapur -586101 ( Karnataka ) Mob : [protected] (2) [protected]

TO
TELEBRAND INDIA PVT LTD
PLOT A -168
ROAD NO 25 MIDC
WAGLI INDUSTRIAL ESTATE
THANE
400604

Sub :- Please replace the defected product you have delivered

Dear Sir
I had order for product no 5 in 1 air launch.
The product I received from you was defected by order no 183860
Then I returned the unit back by speed post on 8/11/2010 for replacement as instructed by your people and after waiting for 5 months I received the product on 05/04/2011.but still the piece was not new it was a repaired one and is very badly repaired from four place and is still it is leaking. We are not getting any support from your team.

Please do the needful ASAP
Or else we will be forced to go to consumer court against you .

Regards

Abdul Majeed
[protected]

telebrand is a cheated compnay

do not buy any product

Agree, they cheated me for non-stick cookware 1+1 free. When i saw it and the first impression was like it is worthless, moreover it was not a good metal too but an iron made because I saw rust on items after few days even when I take good care of it (washing and cleaning immediately).

TELEBRANDS CHEATERS like We know like our P_ _ _ _ _ _ _ _ _ S.

DEAR,
I Ordered 5 in 1 Air Sofa on 19/10/11 through the phone line [protected] from my VISA Credit Card Order No is 1956902 she spoke to me Goods dilivery in 14 days, but I not Got Goods till now pls. do something

People, a better option is that you also copy & paste your complaints to their Facebook, twitter page or on your post tagging telebrands India so that more and more people become aware of it. This will be a big loss for them.

my order no. [protected] kindly check the my goods is dispatched or not
GS Bansal
C/o Rishi Enterprises
Nam Nang Road, Gangtok-737101
Sikkim

Telebrands India — To make puncture of my air sofa

Dear sir, I have air sofa 5 in 1 bed there are little puncture onto sofa, last time I repaired it by sending sofa to your company so if you unable to repair sofa at home .please inform me Thanks with Regards, Vijay Keskar [protected]

this order was recd and the same was despatched promptly on 16/2/08. however this parcel was not delivered to the customer and came back to us as undeliverable. on receipt of the parcel the product was again despatched to the customer (reg. parcel number B0051950

Hello,

I ordered for an air lounge on april 23rd 2008 through the phone line [protected] from my credit card...order number 1505364...product not delivered yet and on top of it ...no one responds to the mails which we send to this company [protected]@telebrandsindia.com will never reply to the mails. The customer service is rude that they hang up your call (happened to me more than 20 times on different days) their manager mr Starlin is always in meetins or busy and will not answer any call... whom should i complain about it / how do i go about receiving my product / refund...please help, and I request you to please look into this issue and do justice
have spent more than 500 rupees on telephone calls from Hyderabad and Kullu & Manali. My husband is telling that he will go to consumer court. Is it o.k. I think personally you people are doing this to people who are paying through Credit card. It looks like we all are Credit card victims. No value for people and money at Telebrands.

Dear Sir,

I have ordered for Air Longe on 22nd of May, I have cleared the product cost through credit card, ordered for an air lounge on May 22nd 2008 through the phone line [protected] from my credit card...order number 1515356...product not delivered yet and on top of it ...no one responds to the mails which we send to this company [protected]@telebrandsindia.com will never reply to the mails. The customer service is rude that they hang up your call (happened to me more than 20 times on different days) .

Now after some days continues follow up they have given me Register postal Number Consignment no(B0055334) to check up with Postal Department.

This is bad on Consumer satisfaction Hence Kindly Look in to it

Hi,

I had a similiar experience with Telebrands. I placed order for Twist and Shape thru phone. I received faulty product which collasped within 5 minutes of operation. They asked me to send the product back, which I did on my own cost 1050/- for courier. and asked for refund, they agreed on phone for refund also. but later again they send me back the product. The product is faulty again. When asked that why you have send the product instead of refunding, they again send the product back. I can not bear of 1050/- courier charges again so throwing the produuct in trash.

Customer service is just third class, their employees do not have basic sense of how to speak to customers.

I urge all the readers of this matter to kindly aviod cheats like Telebrands and spread the same word in their friends circle.

Paramjit Singh
Gurgaon
Order number : 20056205
Inv. : V00002026
Order Date : 14/06/08

Dear All,

I had ordered for an Electricity Saver on 21 June'08 via order placed on internet via my Citibank Credit Card, Order No. IN 36337 which was debited from my Card on 25th June'08 itself.

The site had indicated that my transaction was not complete & I got know only when I had checked the card details on 30 June'08.

I had called up Telebrands on 28 June'08 as well to book the order as the previous order had not been executed via order number 1529042.

When I found out that the previous order was already executed & so called had already been delivered has not been received by me till date.

Over & above that, I have called up Telebrands office at least 30-35 times to cancel the order number 1529042 & I was assured that the same would not be executed time & again by each & everyone in the Customer Service. That payment now has been claimed by the merchant & the same is not reversed till date inspite of the payment being taken from the bank on 01 July as ICICI Bank claims that they have not received any request from the merchant, M/s Telebrands India.

Moreover, With regards to the services of sending the product, the product has been sent to me by ordinary registered post which reached my place only on 08 July'08, exactly after 15 days of making my payment.

I have been trying to get this case resolved by contacting the customer care person by the Name of Mr. Stalin who has spoken to me for 4 times till last Wednesday & had promised me that he would be refunding the amount back to my credit card. His number is[protected]/5 . He has been telling me that he would call me with the status but doesn't call back.
I need your intervention & support in resolving as I have been trying almost everyday but my calls are being put on hold from time ranging from 10 mins to 40 mins.

This is what I had written to Mr Stalin but have got no reponse from his side.Moreover, when asked for the personal ID of Stalin, the operator had given an ID "[protected]@yahoo.com, which does not exist.Pls see my mail below:
Dear Stalin,
This is my followup mail after the conversation we had in the evening of 21 August'08 on the said payment being being refunded by M/S Telebrands India.
The details of my order is given below in the tailed mail.
I have still not recieved the refund & ICICI bank has clearly told me that the payment has not been refunded by your office.( This is inspite of your shockingly rude reply that the payment was refunded three days back when we spoke & This too after I had spend atleast 3-4 hrs of continous calling)
When I called up your office today, after listening to my name the operator told me that you were in training and could not be reached yet again.
Kindly let me know whether M/S Telebrands has any intentions of refunding the money or not.

I have neither been called nor I have got my money.I would like your intervention to get the same sorted out.

Dear All,

I have also ordered for Telebrands "Ab King Pro" for the first time, but it was not yet delivered. So I ask them to refund the money which was paid through ICICI credit card.

Whenever I call them they say, they will refund in another one week. But not refunded. To make these calls itself I could have spent around 200-300 rupees.

Kindly let me know whether M/S Telebrands has any intentions of refunding the money or not.

Kannan D K
Bangalore
Invoice No. B0039374
Date 7th Feb 2008.
Order No. OP638771.

dear
sir,
I had COURIER SEWING MACHINE ORDER NO M 680108
ON 17/07/08 AND I HAVE GOT THE INFORMATION DTDC COURIER LTD.THAT IT HAS BEEN DELIVERED ON JULY 21 2008
DTDC TRACKING NO. M3485012
BUT TELE BRANDS IS NOT ACCEPTING THAT IT HAS BEEN DELIVERED FROM HERE
SO PLEASE CHECK THE SITE [protected]@dtdc.com
no.M34858012

i am getting blank call form [protected] i want form which state is this no plz msg or mail me my no is [protected]

Dear All,

I have also ordered for Telebrands "Ab King Pro" for the first time, but it was not yet delivered. So I ask them to refund the money which was paid through ICICI credit card.

Whenever I call them they say, they will refund in another one week. But not refunded. To make these calls itself I could have spent around 200-300 rupees.

Kindly let me know whether M/S Telebrands has any intentions of refunding the money or not.

Kannan D K
Bangalore
Invoice No. B0039374
Date 7th Feb 2008.
Order No. OP638771.

I had COURIER FIC PRO ORDER NO 1768381
ON 12/04/10 AND I HAVE GOT THE INFORMATION DTDC COURIER LTD.THAT IT HAS BEEN DELIVERED ON 16-04-10
BUT TELE BRANDS IS NOT ACCEPTING THAT IT HAS BEEN DELIVERED FROM HERE
SO PLEASE CHECK THE SITE

I have ordered for AB KING PRO through VPP since 1 month back but did not receive it till now .As it was said to be given within 20 days of ordered. please telephone for delay or mail to us my contact address and number is

D.KRISHNA RAO
MESS QTR NO 2X1 2/6
J K P M COLONY
JAYKAYPUR
RAYAGADA (DIST.)
ORISSA - 765 017

Phone no [protected]