[Resolved]  Postpaid Airtel Mobile Bill — Non-receipt of refund for unsuccessful recharge of Airtel Post paid Mobile Bill bearing No.[protected]

Address:Ahmedabad, Gujarat

BRAHMESH M KALASHIKAR on Feb 8, 2013
Date : 08.02.2013 Dear Sir / Madam, I had tried to make the Airtel Post Paid Mobile payment of Rs.734/- for my Mobile No.[protected] online through Info.IIN*Paytm.com on 01.01.2013. But the airtel recharge was unsuccessful, the said amount has been also debited from my ICICI Bank Savings Account. Message on 01.01.2013 was received on my mobile from LM-iPaytm.com which is reproduced below:

"Sorry your Airtel recharge was unsuccesful. Rs.734 refunded to Paytm Cash. Order No.65590047. Check FAQs on Paytm Cash at Paytm.com"

In view of the above message, tried to find out the status of my refund order on the LM-Ipaytm.com website, but could not find any thing relevant to my refund order. Till date, I have not received any cheque/demand draft/cash or credit in my bank account. Hence you are requested to take up the matter with the concerned authority and guide me how I can get my refund amount of Rs.734/- at the earliest.
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Oct 14, 2016
Complaint marked as Resolved 
Verified Support
Feb 12, 2013
Airtel Customer Care's response
Namaste Mr. Kalashikar,

We would like to inform you that your concern listed 08 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

AirTel Bharti — Not Recharge mobile after payed by Mcheck

my mobile no is [protected] (Rajasthan)
I tried for recharge my mobile threw mcheck facility on 15 July 2008 with amount of Rs. 110 . They send message to me is "Transation failure by bank" but Airtel deducted Rs. 110 from my sbi account 8 times and after some time they again added amt Rs 110 in my account only 7 times. so where is my Rs 110 extra?
I complained this mistake to airtel local office ajmer. but they did not recharged my mobile till now.
Dear Sir/Madam

Recently I got a new prepaid connection.My no. is [protected] . I would request you to plz do not give any detail of my phone call list to take any person withouth my permission.
My mobile no is [protected]

I have also tried for recharge my mobile threw mcheck facility on 30 Jan 09 with amount of Rs. 250 . After all payment process complited they send message to me is "Amt of Rs. 150 is not allowed. Only Rs. 100, Rs. 255..." but Airtel deducted Rs. 150 from my HDFC Cr Card account.

I complained this mistake to airtel cust. care. but neither they did not refunded my above amount in my HDFC Cr Card account nor recharged my mobile.

AirTel Bharti — my internet not work

my internet not work i am allready 5 time complents but not process my complent my complent no is 4456158
In addition to my complaint, you are also requested to inform how will I get the message from you and where to be seen for your reply in the matter.

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