Thane Municipal Transport [TMT] Complaints & Reviews

Dear sir,

I m daily travelling from mulund station to mankoli naka (Bhiwandi) by tmt bus route no-88 morning peak hour bus are not in time. When passanger ask on duty supervisior they are not answer. Most of time buses avbl at mulund station they are not allow to board saying bus will coming from depot. If tmt not giving service than why they are started route. If issue not resolve. Passenger will to high authority (Tmt)....

Dear sir,
I ashish m. Lonare, was travelling in bus no:4 from lokmanya nagar - thane station on dt.13-jun-2017, however while coming out at last bus stop i. E thane station i forget to take my baggage.
On enquiry with conductor, it is found that the conductor mr. Parikh ([protected]) told that he has deposited the baggage at thane bus control room and kept it hanging there and show it to the on duty staff mr. Pathan.
br...

I always travel on this route from Voltas to Hiranandani Midows(Edenwood). The fare for this distance is 5 Rs but this bus condutor took 8 Rs from me. When I argued with him, he simply refused to provide any explanation. He even refused to tell his name. This is totally cheating and this bus is looting people charging extra fare. I boarded the bus at around 8:50 pm....

I took bus from Thane station to Vrindavan society having no. mH04EP 852 on 30th may, 2025 at 8.15 to 8.30. the bus conductor was yelling on me on very pitty thing and threatened me to raise his hands on me. His id is 00
103. As a lady it was very unsafe. Such incidents make thane unsafe.

About ticket fair

I am handicapped. I am trying to step in bus at back door but driver already opened front door and take other passengers. Even at his mistake he using incorrect and bad language against me. Is this the way to treat handicapped?? I went to back door as per rules. But he already opened front door and take other passengers and shouting at me. Iam herewith attaching bus number photo. And this bus at automatic bus stop (aplab) at 11.39

Bus no 112 that schedule at 10:30 PM on 21-04-25 is leave 10:28, 02 min before and I reached 10;29 I missed that bus due to your pathetic service. Then I will wait for next bus and that is not in the time now, after multiple complain with policemen at helpdesk. They released the bus at 11:19. Pls look into this. I am complaining while I am on bus.
Pls take some necessary action against them.

Hi sir
This is Dinesh barwadia a resident of ghodbundar road thane i have to daily travel from ghodbundar road to thane east kopri bara bangla in morning 5.15 but there is no bus available at such time from any of the providers.This is my humble request to start a service between aanand nagar bus depot to thane east kopri atleast one bus service so that I can travel comfortably
I hope you will solve my problem at the earliest
Thankyou
Dinesh barwadia
[protected]

At Waghbill flyover bus stop at 10:30 am I was waiting for bus no 69 which is Thane to Nallasopara so bus didn’t stop at the exact bus stop because there was private bus waiting for passengers in front of the bus stop so bus no 69 just pass by andthere is no other bus to Nallasopara

Today date 27 march 2025 in Bus no.
MH 04 HY 1668 bus 148 vashi railway station morning 8:15. The lady bus conductor charges over priced ticket didn't gave proper requestes ticked to to me I request kalwa naka to ghansoli railway station which price is 9rs as I am a lady passanger. But conducter over priced ticket to me and asking the reason for doing this she used inappropriate language and also didn't return my 11 rs. Insulated me in front of the other passangers upon explaining that she is wrong.
Lady conductor no licence no. 00201

Bus Conductor with batch ID 91432
Was not at all attentive while bus was getting parked. All people who was not part of queue get into the bus before single person joins from queue. Many of ladies fall down at door but no-one has looked after it. Rather conductor was busy in chit chat with colleagues.
When passenger did complaint he simply ingored and behaved arrogantly.
Looking forward for action.

I was traveling from Ghodbunder road (Tatvadyan Vidyapeeth) to Thane station in Bus No. MH-04-LQ-9160 (AC Bus), I asked conductor for ticket by paying 20 rupee note. He refuse to take such note on account of some foolish reason and started threating and shouting. He was behaving like going to kill me and conducting crime. It was really horrible. Request you to take appropriate action and look that same must not happened again with other passengers.

I thing TMT bus working for thane city and for thane people but TMT bus driver does not want to work in thane, driver not stopping bus at Jupiter hospital bus stop after 9. 00 pm, this is very curial area in night where common public want bus services, even after passengers showing hand to TMT bus still not stopping the bus, i thing will never happed in deputy CM city of thane and best service bus doing good business in thane please learn from best buses

Kindly please needful try to this will never happened again

And if this nor resolved that means TMT is useless

I am nabeel khan one of yourpassenger or traveller to the route mumbra to bhiwandi-bhiwandi to mumbra.on 7/02/2025 i am travelling to bhiwandi to mumbra which around 6:30 pm on bus no 84B non Ac bus.the matter is that ur transport conductor start shouting on me and doing argument on the topic of they want me to move forward and i am stand besides of seat and i refused to go forward they start misbhevaing and start pushing me to step out from the bus. Your employee or conductor or bus driver have dont right to push me outside i did not harm any passenger or nor with the conductor. I want you to take action this conductor.if not i will complaint to higher authority

Aadhar card in digi locker not accepted as proof.

I am senior citizen, travelling by bus No. 58 at 2.47pm.

Conductor (ID No.GL1404) has Charged me full fare.

Digi locker proof accepted by all the government, semi government institution.

Please give the proper guidance to the concerned employees.

Complaint regarding TMT drivers and their disrespectful behaviour. I was getting on the bus today[protected] when the driver was shouting abruptly towards me without any reason. It was night time at around 20:25. I request to take strict action towards this type of behavior. This happened at Muchalla College bus stop. The bus was Kasarvadavali with no. Plate of MH04 0784

Dear team,

This is to inform you that I Mr Akshay Ghugare resident of diva, I was at sudama bus stop for catching my bus, but as I caught the bus the bus driver started abusing me for not catching the next bus I don't know what was the reason and for what purpose he was doing that. The bus was totally empty also I was at the bus stop, now he says he doesn't know the bus stop. If that was the reason why did you told me to catch the another bus when I was safely into the bus.

My question to you is, are they doing their best jobs and sincerely why are they harassing the people are we slaves of you and are you having the rights to talk to a passenger in this way what kind of people have TMT bus taken.

I have attached photographs of the same pls help me out to impose a penalty on them so that we can stop such habits of driver and conductor.

Note : I have included all the images for the case

Also Mr. Patil incharge of bus stop at diva mahotsav ground was available he told I'll look after it pls move.

But I have to register a complaint for the same pls help

Mob.no [protected]

Date- 06/12/2024

The tmt bus driver, bus number MH04LQ8743, struck and ran the autorickshaw yesterday because he was waiting on stop because of traffic and a passenger received in. He did this on purpose because he had to wait at the bus stop near 3 Hath Naka and didn't wait after hitting at least to see if someone was hurt. The driver had a loss of auto because the side wheel cap broke and the passenger inside was hurt on the shoulder from the bang after getting drawn to him, but he didn't care and started fitting without apologizing.

Kindly ensure that these drivers are dangerous to other passengers and TMT passengers on the bus. They are also completely misbehaving individuals who don't know how to act and use government property such as their own.

I took the bus at after 9:05 am from thane station west bus stop, the bus number was "MH 04 KF 1765" from Thane station to Brahmand and there was a female conductor in the bus. The conductor came to me and i asked for a ticket for Patlipada and gave her a 20 rupees note see saw the note and asked for another note and i said i dont have another note, the note i gave was fully fine and wasn't torn even a little there was just a small ink mark dot on the note. She said you give whatever kind of note so i said that this note was actually given me by a bus conductor yesterday while i was going home at night and this was the same money that i was given by another bus conductor, So she started arguing with me with no reason saying things like "All the people say this same dialogues" "don't you go to shop this note would have been given to you by the shopkeeper" and various other things. I didn't say much thing but this behaviour is not acceptable and since she was a ladies conductor if i said something to her then the other people pin and blame everything on me and this behaviour had affected and ruined my whole day and on top of that why is the money i received from one bus not acceptable in another bus even when it not torn and in one piece and not even wet.

A very very sincere request to tmt to look into the issue of poor Frequency of bus no 60 and 65 during evening pick hours 6.30 to 8.30 from borivali to Thane. Daily commuters are waiting for these buses nearly one hour or so every day but there is no improvement in bus frequency. Pls understand that office going people almost standing for an hour in train travelling and again they have to stand in the bus for more than a one and half hour to reach Thane. If there is traffic then this time goes to two hours too..Also the buses are standing at the borivali bus stop for more than 20 mins which is waste of time and reason to increase in check naka traffic. There are so many buses from Mira road to Thane then why can't tmt divert few buses to borivali during pick hours.? What's the use of giving a vote if normal public can't get a peaceful transport services. Why can't you start the buses from borivali upto kapurbawdi and back to borivali so that the buses can reach on time and we normal public can reach home on time. Hope this complaint gets resolved as early as possible.