Thane Municipal Transport [TMT] Complaints & Reviews

On dated 21/05/2024, MH 04 LQ 8286, bus driver don't stop bus at Cadbury bus stop, further we ask questions why bus didn't stop at bus stop they used bad words while Talking with us and bus didn't stop at Cadbury juntion bus stop. I also Attach my journey details as follow

Dear Sir/Madam,

I had boarded TMT Bus No. 65AC (Vehicle Reg. No. MH04 LQ3851) from Thane East Railway Station at around 9:30 AM today morning i.e. 09.05.2024. I requested conductor to give me ticket near SAI PALACE which is located at Mira Road East but he gave me Sai Nagar ticket. I told him immediately this is wrong one and then he issued me other ticket and started shouting at me that I made him loss. He took 50 rupees and didn't return 5 immediately.

When I checked ticket it was for Dahisar Toll stop then I called him and informed that he has again issued me wrong ticket. Then I checked in M-indicator App that the nearest stop was Kashigaon, for which he didn't issue me new ticket and started arguing with me. He was asking me multiple times where I want to drop then I told him I will stop at Western Hotel/ Laxmi Baug for which he did not issue any ticket and after continuous argument he returned additional 5 rupees. So i was travelling with ticket of Dahisar toll for which he took 40 rupees. While leaving at Kashigaon he STOPPED me and again took 10 rupees from me and issued ticket from Western Hotel till Dahisar toll (snap attached)

Today's incident actually felt me very UNSAFE in TMT Buses. So i request to kindly take up same internally and the conductor should be punished for such pathetic behaviour inside the running bus.

I have attached screenshot of bus tickets, photo of the conductor and Bus.

I hope TMT team will act on same immediately or else I would be forced to move on to Social Media Platform like INSTAGRAM, X (TWITTER), FACEBOOK and will tag all higher officials including CM and PM as this is related to SAFETY of passengers/ COMMON MAN and same cannot be COMPROMISED

Regards,

Prathamesh Shetty

I'm a resident in Thane Shivai Nagar, my office time is 10 to 7 pm . Earlier Bus no 110 used to come at 9.10 which is appropriate for commutators to be at work on time. But now the Bus comes after 9.30am or it doesn't come at all. Please look into this matter ASAP.

To issue an Identity Card a residence proof is required. TMT surprisingly does not accept voter ID card as a proof and demands Ration card for proof. Most of citizens are not eligible for ration supplies and hence don't have Ration Cards.
Is it not a harrasment to senior citizens and and adamant way to refuse the facility.
This complaint has even been submitted to The Collectors office. But as usual everyone is sleeping on it...

Bus driver, driving bus MH 04HY7631 was driving bus very rash, applying repeated strong brakes around 8.20 pm near nitin company.
He was scolded by CHALO BUS services at nitin signal and other vehicles. Still he continued to drive same. On asking him about rash driving, he replied arrogantly and told to complaints at whichever authority .
He did not tell his name and batch number.
Around 10 passengers were standing at that time in free passage in the bus who could have suffered dangerous fall.
I expect a adequate action against the driver.
Regards,
Dr Dipesh
[protected]

Very very poor ac cooling in electric bus running between thane station to borivali east.
Bus no MH04 LQ 8277.
Travel date - 29th april 2024, 9.44 am
From - dongripada ghodbunder road
To borivali east

Even after complaining about ac driver and conductor did not cooperated and increased cooling in the bus
It was very suffocating in 1 hour journey since the bus windows are closed.

On 26/04/2024 today at 11.00pm i am waiting for a bus at garthan pada near dahisar metro station past half an hour till 11.30pm there are 2 buses are pass away and not Stop at the bus stop i was waving my hands to stop but the driver has signing his hand and saying piche ghadi Aara piche aara. I was so angry. The next bus also same scenario. I was so angry. Next 10 mins later best bus has arrived c700 that bus stopped and i went back my home. I was so frustrated. I do want to complaint those two bus drivers. Who not stopping the bus at garthan pada bust stop. Please take an action and rectify it. Thankyou. Yours faithfully Mr.Shedu Pravin

Dear Sir/Madam,

At Thane Station, Stop No. 7, the bus parking is too far from the bus stop. Due to the distant parking, we are unable to catch the bus as unlined people are boarding it before us. I request you to instruct them to park the bus closer so that those in line can board first.

I was stood at santoshi mata mandir bus stop dated 21/04/2024 at evening but the bus driver doesn't stop the bus and the bus no. Is MH04EP0763

Bus driver driving MH 04 LQ 8279 is rash driving. He is pressing 2 wheelers on extreme left in speed even though he had complete space open on the right. When asked him, he was arrogant saying that is how he drives, do whatever you want. Please take strict action against him.

Place - near hypercity signal, Thane west
Date & time - 20 April around 11.05 am

From MIDC to VARTAK NAGAR
Dear sir,

Please check below.,

1. FREQUENCY OF BUS
I daily travel to vartak nagar from MIDC, since there is lack of mulund bus frequency so facing issue of too much rush and delay for other works.

2.NEGLIGENCE
Sometimes Bus driver won't stop bus at bus stop even though there is no rush or enough place for standing.

We have in borivali bounding bus from thane. We have to left in kashimira bus stops but bus driver taken bus above the flyover. After many request they denied. Attaching my ticket and bus video . Also they doing nusens also. /

I would like to lodge a complaint agains the bus driver & conductor of TMT AC bus no 65 (MH 04 LQ 8723).
They didn’t stopped at Kashimira. One senior citizen wanted to get down at the stop but they took the flyover. He was raising concerns about it & driver started arguing with him (unacceptable behaviour).
There was a female passenger whose husband went to buy something and returned after 10-12 minutes, till that time bus didnt moved. As such it wasn’t conductor’s mistake but he could have acted in public’s benefit and should have asked passengers to leave the bus and come in the next bus.

Duringe my journey
I need urgent charging my phone but in this bus have no charging point on that time
How was services delivery from your side

MH 04LQ 5882
Ticket no. 9113 (ending four digits of ticket)

Tattvadyan Vidyapeeth pe bus rukaya nai or wagbil se pakadne to try kiya to bus rukaya nai... 2nd time huva he bus driver vidyapeeth ko rukate nai he. Jyada bolte he to bolte he complain kardo...

ड्रायव्हरने माझ्या अंगावर गाडी घालण्याचा प्रयत्न केला.

I was traveling from Thane station to Vrindavan society on 11/04/2024 at 11.30 pm.

Please find the attached copy of ticket with this complaint.

We have been regularly travelling from Mira Road station to Thane court naka daily by Bus No. 58. From 1st April 2024 the old big AC buses are replaced by the new electric buses.

However, we are shocked that the new electric buses are NON-AC and this has caused us a lot of inconvenience. As you are aware, the weather is very hot and humid and summer too has begun. It has been very inconvenient for us to travel daily as well as the new electric busses are small and gets overcrowded.

As a special request from all passengers, we humbly request you to kindly re-start the AC buses at 7.30am and 8am which has a full capacity.

Thanking you
Sincerely yours
Daily Regular Passengers (Mira Road Station)

I am a regular commuter on bus no. 62 and I am writing to address a pressing issue regarding the bus frequency during the afternoon hours. The limited number of buses operating during this time is causing significant inconvenience to many passengers, including myself.
I have observed that while the buses are seen heading towards the Brahmand depot, they do not return promptly, often leaving passengers waiting for almost half an hour. This situation is particularly challenging during the current summer season when standing at the bus stop becomes extremely uncomfortable due to the heat.
Considering the discomfort and inconvenience faced by numerous passengers, I strongly urge you to increase the bus frequency on route no. 62, especially during peak hours in the afternoon. By enhancing the frequency of buses on this route, you will not only improve the commuting experience for passengers but also ensure timely and efficient public transportation services.

Kindly attention on this issue of the bus timings of TMT especially 48 Nos. Panchaganga bus (I travel daily by this bus). I reached at bus stand at 8.47AM but still there was no bus present even the bus time is 8.50AM, I asked to the controller though he dosen't have manners to talk to the passengers (Everywhere passengers face same issues from controllers i.e they not answer properly tgat causes confusions between passengers) who struggles to come for bus to reach before a minutes before to catch a bus.

Dear Sir/Madam,

I want your Attention towards Leniency and misbehiour by Conductor. I am travelling in 60 AC No bus from Kashimira. When I entered in Kashimira, There was crowd in bus and Conductor was Issuing tovket very slow. I also asked ticket but he did not give attention. Later on, I was shouting for tticket.Meanwhile, Ticket Checker Entered. He observed and given instruction to him to Issue Ticket. Then, He issied ticket to me.

Passengers were also observing. Conductor was rude in behaviour .He was using abusing word.

Kindly look at this matter. I am branch head in SBI Life Dombivali East.

Later