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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

Updated: Oct 16, 2026

Complaints 621

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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Thane Municipal Transport [TMT]

Thane Municipal Transport [TMT] reviews & complaints page 5

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Address: BKC Bandra Kurla Complex, Thane, Maharashtra, 400600

Tmt 126 - rbi (Bkc) - hiranandani estate bus - 5.30pm

Authority - its been observed since almost a month that - tmt 126 ac bus which starts from rbi (Bkc) - hiranandani estate bus of 5.30pm skip the mtnl stop bkc because of which i am taking 6'0 clock bus which comes around 6.35 - 40pm at the stop... Is this bus of 5.30pm stopped functioning from last one month? Please confirm.

Its very tiresome to reach around...

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Address: Anand nagar bus depot thane, Thane, Maharashtra

Date 11 july 2019. The tmt bus going to anand nagar does not stop at designated bus stop muchhala college and vijay garden bus stop inspite having passengers taken ticket for these two stops. The bus purposely change the route and take shortcut from wagbill naka to the anand nagar depot every day in night. Note they take this route for their own convenience so that they can wind up their duty asap and not for passengers convinience.
The...

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Address: Digha, 400708

GPS tracking of TMT buses is now stopped. Please restart the GPS tracking of bus.This will help increase your revenue and also convinient for commuters. So do the needful ASAP. By this passenger can track the location of moving bus at bus stop. He will aware at what time bus will reach that particular bus stop. It was showing on TMT app now it is stopped. GPS means internet tracking of moving TMT bus....

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Address: Thane, Maharashtra, 400601

I am a physically handicapped person having a valid tmt free pass. I tried to board bus no.112 from thane station to lodha paradise. Scheduled ar 8.20 p. M. On 23.04.2019. I requested the conductor and driver to allow me to board the bus from front gate since being the rush hour there was heavy rush. They out rightly refused me and said no one is allowed to board from front gate. I showed them the pass issued by tmt, but they kept arguing...

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Address: Thane, Maharashtra, 400607

I traveled via TMT bus no. MH04-EP-464 (AC-65) from Patlipada- Borivali station on 9th October at 11.50 AM . I paid conducter 525 for which he was suppose to pay me 450. He would pay me the amount later in the journey as he wasnt having the change at that particular moment. However at the end of journey i forgot to collect the change & the conduter missed reminding me as well.I have the ticket details as well. Please gel me to get my amount...

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Address: 400080

Dear sir,

I m daily travelling from mulund station to mankoli naka (Bhiwandi) by tmt bus route no-88 morning peak hour bus are not in time. When passanger ask on duty supervisior they are not answer. Most of time buses avbl at mulund station they are not allow to board saying bus will coming from depot. If tmt not giving service than why they are started route. If issue not resolve. Passenger will to high authority (Tmt)....

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Address: Thane, Maharashtra, 400606

Website: thane bus control depot

Dear sir,
I ashish m. Lonare, was travelling in bus no:4 from lokmanya nagar - thane station on dt.13-jun-2017, however while coming out at last bus stop i. E thane station i forget to take my baggage.
On enquiry with conductor, it is found that the conductor mr. Parikh ([protected]) told that he has deposited the baggage at thane bus control room and kept it hanging there and show it to the on duty staff mr. Pathan.
br...

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Address: Thane, Maharashtra

I always travel on this route from Voltas to Hiranandani Midows(Edenwood). The fare for this distance is 5 Rs but this bus condutor took 8 Rs from me. When I argued with him, he simply refused to provide any explanation. He even refused to tell his name. This is totally cheating and this bus is looting people charging extra fare. I boarded the bus at around 8:50 pm....

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Address: Thane west

I took bus from Thane station to Vrindavan society having no. mH04EP 852 on 30th may, 2025 at 8.15 to 8.30. the bus conductor was yelling on me on very pitty thing and threatened me to raise his hands on me. His id is 00
103. As a lady it was very unsafe. Such incidents make thane unsafe.

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

Jun 01, 2025

Updated by Himadrimodi Why there is no resolution of my complaint.

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Address: Thane

About ticket fair

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

May 03, 2025

Updated by Rupesh@2610 If AC bus had fair from balkum to kasheli 12â‚¹ then how come non ac had the 13 rs from kasheli to balkum

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Address: Shivaji nagar wagle estate thane 400604

I am handicapped. I am trying to step in bus at back door but driver already opened front door and take other passengers. Even at his mistake he using incorrect and bad language against me. Is this the way to treat handicapped?? I went to back door as per rules. But he already opened front door and take other passengers and shouting at me. Iam herewith attaching bus number photo. And this bus at automatic bus stop (aplab) at 11.39

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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Address: Lodha Crown Viva

Bus no 112 that schedule at 10:30 PM on 21-04-25 is leave 10:28, 02 min before and I reached 10;29 I missed that bus due to your pathetic service. Then I will wait for next bus and that is not in the time now, after multiple complain with policemen at helpdesk. They released the bus at 11:19. Pls look into this. I am complaining while I am on bus.
Pls take some necessary action against them.

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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Hi sir
This is Dinesh barwadia a resident of ghodbundar road thane i have to daily travel from ghodbundar road to thane east kopri bara bangla in morning 5.15 but there is no bus available at such time from any of the providers.This is my humble request to start a service between aanand nagar bus depot to thane east kopri atleast one bus service so that I can travel comfortably
I hope you will solve my problem at the earliest
Thankyou
Dinesh barwadia
[protected]

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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At Waghbill flyover bus stop at 10:30 am I was waiting for bus no 69 which is Thane to Nallasopara so bus didn’t stop at the exact bus stop because there was private bus waiting for passengers in front of the bus stop so bus no 69 just pass by andthere is no other bus to Nallasopara

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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Today date 27 march 2025 in Bus no.
MH 04 HY 1668 bus 148 vashi railway station morning 8:15. The lady bus conductor charges over priced ticket didn't gave proper requestes ticked to to me I request kalwa naka to ghansoli railway station which price is 9rs as I am a lady passanger. But conducter over priced ticket to me and asking the reason for doing this she used inappropriate language and also didn't return my 11 rs. Insulated me in front of the other passangers upon explaining that she is wrong.
Lady conductor no licence no. 00201

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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Bus Conductor with batch ID 91432
Was not at all attentive while bus was getting parked. All people who was not part of queue get into the bus before single person joins from queue. Many of ladies fall down at door but no-one has looked after it. Rather conductor was busy in chit chat with colleagues.
When passenger did complaint he simply ingored and behaved arrogantly.
Looking forward for action.

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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Address: 003, Highland Residency, Dhokali, Kolshet Road, Thane - 400 607

I was traveling from Ghodbunder road (Tatvadyan Vidyapeeth) to Thane station in Bus No. MH-04-LQ-9160 (AC Bus), I asked conductor for ticket by paying 20 rupee note. He refuse to take such note on account of some foolish reason and started threating and shouting. He was behaving like going to kill me and conducting crime. It was really horrible. Request you to take appropriate action and look that same must not happened again with other passengers.

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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I thing TMT bus working for thane city and for thane people but TMT bus driver does not want to work in thane, driver not stopping bus at Jupiter hospital bus stop after 9. 00 pm, this is very curial area in night where common public want bus services, even after passengers showing hand to TMT bus still not stopping the bus, i thing will never happed in deputy CM city of thane and best service bus doing good business in thane please learn from best buses

Kindly please needful try to this will never happened again

And if this nor resolved that means TMT is useless

+2 videos

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

Feb 20, 2025

Updated by Nitin Dusange Is not resolved i will on filed tomorrow

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I am nabeel khan one of yourpassenger or traveller to the route mumbra to bhiwandi-bhiwandi to mumbra.on 7/02/2025 i am travelling to bhiwandi to mumbra which around 6:30 pm on bus no 84B non Ac bus.the matter is that ur transport conductor start shouting on me and doing argument on the topic of they want me to move forward and i am stand besides of seat and i refused to go forward they start misbhevaing and start pushing me to step out from the bus. Your employee or conductor or bus driver have dont right to push me outside i did not harm any passenger or nor with the conductor. I want you to take action this conductor.if not i will complaint to higher authority

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

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Aadhar card in digi locker not accepted as proof.

I am senior citizen, travelling by bus No. 58 at 2.47pm.

Conductor (ID No.GL1404) has Charged me full fare.

Digi locker proof accepted by all the government, semi government institution.

Please give the proper guidance to the concerned employees.

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

Thane Municipal Transport [TMT] Complaints & Reviews

File a complaint to Thane Municipal Transport [TMT]

Thane Municipal Transport [TMT] reviews & complaints page 5

tmt 126 - rbi (bkc) - hiranandani estate bus of 5.30pm

tmt bus anand nagar thane bus route number 64

gps tracking of moving tmt buses is now stopped.

indecent behavior with physically handicapped person

did not receive change from tmt conductor(mulabaug no. 307685006600017)

bus route 88 mulund station to bhiwandi

Theft of lost baggage - from thane main bus control depot

Overcharge of Fare- MH 04 G 8094

Misbehaving of bus conductor having id00103

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Ticket fair

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I am handicapped. I am trying to step in bus at back door but driver already opened front door I take other passengers.

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20 min delay| bus is not available on time on date 21apr-25

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No buses from aanand nagar depot to thane east kopri at early morning between 5.15 to 5.30

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Private busses stopping at TMT bus stop

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Conductors inappropriate behaviour

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Misbehaving of conductor

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Bus conductor misbehave

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Bus not stopped at Jupiter bus stop after 9 pm in night

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Complaining about conductor misbehaving

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Not accepting dg locker proof

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Thane Municipal Transport [TMT] Complaints & Reviews

File a complaint to Thane Municipal Transport [TMT]

Thane Municipal Transport [TMT] reviews & complaints page 5

Misbehaving of bus conductor having id00103

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Ticket fair

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I am handicapped. I am trying to step in bus at back door but driver already opened front door I take other passengers.

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20 min delay| bus is not available on time on date 21apr-25

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No buses from aanand nagar depot to thane east kopri at early morning between 5.15 to 5.30

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Private busses stopping at TMT bus stop

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Conductors inappropriate behaviour

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Misbehaving of conductor

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Bus conductor misbehave

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Bus not stopped at Jupiter bus stop after 9 pm in night

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Complaining about conductor misbehaving

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Not accepting dg locker proof

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