Thane Municipal Transport [TMT] Complaints & Reviews

Bus number 89 starting from Chendani to Narpoli at 10 pm on February 1, 2025. The driver was drunk and driving in a haphazardous manner. Also got into argument with passengers. Was using very foul language not befitting a government employee. Conductor was a mere mute spectator....

Aadhar card in digi locker not accepted as proof.

I am senior citizen, travelling by bus No. 58 at 2.47pm.

Conductor (ID No.GL1404) has Charged me full fare.

Digi locker proof accepted by all the government, semi government institution.

Please give the proper guidance to the concerned employees....

Complaint regarding TMT drivers and their disrespectful behaviour. I was getting on the bus today[protected] when the driver was shouting abruptly towards me without any reason. It was night time at around 20:25. I request to take strict action towards this type of behavior. This happened at Muchalla College bus stop. The bus was Kasarvadavali with no. Plate of MH04 0784

Am a 13 year old student who was waiting at new shakti mill bus stop at around 1:20 pm to board a bus, on 10 .01 2025. When this bus ** MH 04 JK 1868, devdaya gaunbag, I showed my hand and also there were two passengers to exit, so I went to the second door to board but he didn't open the door and went away.
He Just s
topped in seconds for that passengers.
There is no excuse for the driver that he didn't see me, because...

Dear team,

This is to inform you that I Mr Akshay Ghugare resident of diva, I was at sudama bus stop for catching my bus, but as I caught the bus the bus driver started abusing me for not catching the next bus I don't know what was the reason and for what purpose he was doing that. The bus was totally empty also I was at the bus stop, now he says he doesn't know the bus stop. If that was the reason why did you told me to catch...

Date- 06/12/2024

The tmt bus driver, bus number MH04LQ8743, struck and ran the autorickshaw yesterday because he was waiting on stop because of traffic and a passenger received in. He did this on purpose because he had to wait at the bus stop near 3 Hath Naka and didn't wait after hitting at least to see if someone was hurt. The driver had a loss of auto  because the side wheel cap broke and the passenger inside was hurt...

I took the bus at after 9:05 am from thane station west bus stop, the bus number was "MH 04 KF 1765" from Thane station to Brahmand and there was a female conductor in the bus. The conductor came to me and i asked for a ticket for Patlipada and gave her a 20 rupees note see saw the note and asked for another note and i said i dont have another note, the note i gave was fully fine and wasn't torn even a little there was just a small ink mark dot on the note. She said you give whatever kind of note so i said that this note was actually given me by a bus conductor yesterday while i was going home at night and this was the same money that i was given by another bus conductor, So she started arguing with me with no reason saying things like "All the people say this same dialogues" "don't you go to shop this note would have been given to you by the shopkeeper" and various other things. I didn't say much thing but this behaviour is not acceptable and since she was a ladies conductor if i said something to her then the other people pin and blame everything on me and this behaviour had affected and ruined my whole day and on top of that why is the money i received from one bus not acceptable in another bus even when it not torn and in one piece and not even wet.

A very very sincere request to tmt to look into the issue of poor Frequency of bus no 60 and 65 during evening pick hours 6.30 to 8.30 from borivali to Thane. Daily commuters are waiting for these buses nearly one hour or so every day but there is no improvement in bus frequency. Pls understand that office going people almost standing for an hour in train travelling and again they have to stand in the bus for more than a one and half hour...

Me and my friend travelling in chendani koliwada bus from anandnagar to cidco.
During journey I asked bus driver to give 2 tickets to cidco and give 100 rs. He was not having the change at that time so we told her to give changes when available otherwise given in written we will collect the changes from bus depot. But he is talking too rudely with use...He pushes me away while I was getting down from bus. And telling me to shut up....

I boarded a bus from Kapurwadi station and I had a health issue so I went and slept on the back seat of the bus and the bus conductor who gives tickets in the bus did not come to give me the ticket and I slept from Kapurwadi station and When I got up at the Dahisar check post, I saw that the ticket collector Deepak Jadhav and his senior officer were checking tickets and asked me to show my ticket. I told him sir I was sitting to get a ticket...

I am at nashik fata kalyan bypass here some day 6 pm time 86 no bus is not proper stop and aslo it driver and conductor miss behaviour with passenger also today 11 Nov 6 pm bus is not stop in nashik fata Bus stop...

Since 2 weeks in morning and evening time
Driver not stopping bus at shibli nagar(near Dosti planet north), Mumbra
Kindly look into this matter as soon as possible
If not solve ASAP i will highlight this in court with legal notice and with proof also(Video)...

While traveling from Thane railway station to road no. 16 starting around 8:10 am to 8:30 am on the date of 26/10/2024 by AC bus the conductor didn't ask my son for the ticket but when he asked him for the same he verbally badly abused him. For confirmation of the bus number and the conductor I have attached the photo of the ticket.
You are requested to take the appropriate action against him.
Thank You...

Driver is continuously using smart phone while driving a bus with full of passenger.. doing calls, paying someone on gpay.. checking WhatsApp etc on Western exp highway borivali to Thane route.. time7:30pm[protected] bus no. MH 04 LG 0783...

Sir, ,
I am travelling in your bus from Mulund to Mira road bus conductor in the begging dint allow me to sit on the front seat. After that they both had quarral with one senior person who wanted to catch the bus between mulund and. Thane. At signa also your bus driver dashed a cyclist and had used filthy language. Thay say that thay are gov employees no one is superior to them kindly take action against both Conductor and driver...

I was waiting for 2 hours for a bus at Dahisar metro today since 7.15 to 8.50. Not a a single bus arrived for thane. Such a pathetic service. You should improve a lot....

Dear madam/sir,
with due respect i hereby submit my complà in à gainst conductor of bus which started from thane east at 6.15pm on 18.10.2024. I have catched bus from thane station east for fire brigade nallasopara.
In sativali and range office bus became fully packed. People can't move. I was sitting with my bag at back side. I asked with conductor that how i can come front gate then he didn't given any reply.
When fire brigade came he told driver that the bus will directly stop at nallasopara.
When i requested driver and ring bell to stop bus then bus stopped but conductor told that back gate wqwill not open. I told that in this rush how i may come with my luggage then he told to. Ccxoome till last stop.. Wen whoee public shouted on. Him then driver openned back gate.
Noot. Only with me but he hade misbahaved with a lady who ride on range office. When lady told that you should not. Misbehave with a lady then he told publickly that bus me kyu chadhte ho, rickshaw me chadho, yaha aisa hi hoga.
Ak dusre aadmi se bahas jar conductor ne kaha ki tum vasai. Nallasopara wale log isi ke layak ho.
Therefore, i hereby request you to kindly tà ke legal action against the bus conductor si that the same will not repeat with other person.
Regards,
adv. Rajesh singh

It has been recently observed that the bus management at the thane station bridge is getting bad day by day. I travel daily by tmt and buses nevers comes on time. They just fill one bus line and leave other empty for a while. Especially the Upvan and Pawar nagar buses are extremely late. Whenever asked in the office they answer in a vague and sometime rude way. Some buses are just left empty near the office and they don't divert it at...

Everyday it's being a problem for us to travel in 62 number bus in the morning it's becoming worse nowadays we are not getting any bus between 10.30am to 11.30am today 16/10/2024 almost 4 buses are in depot but none of the bus came down take action regarding this otherwise will have to take serious action by higher official

112 bus timing is 6.20 am. I had been late by 15 minutes since the last 4 working days. And today 2 buses came and halted in the last stop (Lodha Paradise) and didn't come. One of the bus came at 6.55 am instead of 6.20. we all are missing our trains and late to office for 3 days....