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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Jul 3, 2026
Complaints 613
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27
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Thane Municipal Transport [TMT] reviews & complaints page 4

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H
Heena sinha
Mar 10, 2024
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Non communication of conductor

Address: TMT bus

I had boarded bus no 6 wagle agar around 9:40 pm on 10th of march 2024, from thane west railway station. I paid 10rs and asked for M.I.DC. bus stop ticket. The conductor gave the ticket for kamgar hospital. I assumed that it might be the next stop. The bus nowhere came near the MIDC bus stop and I had to get down at the last stop. I really don't get why the conductors can't inform us that it won't stop at a certain bus stop....
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Address: TMT DIVA SHILPHATA TO NAVI MUMBAI

Hello
Dear Sir
Thane municipal Transport ( TMT )

I am Mahesh Solanki
I did not have cash, then the bus conductor said that if you do not have cash, then you get down from the TMT bus, and the conductor asked the driver to stop the bus where there was no bus stop and the conductor asked me to get down midway. So I told the TMT bus conductor that you can't drop me anywhere in the middle of the way, I wanted...
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Thane station to Kolshet and vice versa route.The frequency for Kolshet buses are very poor.Citizens have to stand in the queue for longer hours extending to 1.30 to 2 hours at times.The frequency for vrudavan is that good that even 1 passenger board's the bus, the bus goes. Here in Kolshet stop overflowing crowd is there, still bus comes at it's pleasure time.This is a regular struggle for Kolshet people as people from Manorma nagar occupy...
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Diva Nagrik
Jul 10, 2023
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Bus driver hit bike very badly

Hi
This is regarding incidence that took place at diva near Chandragan residency. I was sitting on my bike besides the road and this bus driver came from behind and hit my bike from back.me and my bike fell down and the bike broken down . Even he is not horn also and hit my bike . kindly take action against this bus Driver . I am attaching photos here of bus no and bus driver photo . kindly look on this .I would request that TMT officers...
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dr vidya shetty
from bhiwandi, Maharashtra
Mar 25, 2023
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Bus no 88

The conductor & driver asks passengers to get down at majhiwada, chevknaka as last stop instead of mulund station. they say their duty hours are over. what about the passengers? they do it at night most. i am a single lady travelling & they said majhiwada is the ladt stop. how can they decide?...
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R
Ravindra Belge
Sep 24, 2022
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TMC bus services

Address: Thane

Sir we are regular tax player residing in lodha amara and taking thane kolseth bus service it's found frequency is minimal and not according to population of area instead it's found some route buses goes empty on another route. Thane station seems not managed by anyone and services found totally ineffective . Why we should wait for bis for hrs and hrs after travelling by train . Please look into it make improvement....
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Pinkuuu vishwakarma
Jul 29, 2022
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Improper timing of buses

Address: Rajpark, Parsik Nagar, kalwa

This has become daily routine of TMT buses that they are becoming late it has been more than a month.
They are not coming on proper timing.
I am standing on the stop from 8:40 and its 9:15 but bus is not coming.

Kindly take action for the same. Although the helpline number is given but no one picks up the call. Why you have to provide number when their is no one to take actions about the same....
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Address: MUCHALLA COLLEGE--ANAND NAGAR BUS STOP
Website: consumercomplaints.in

Respected authorities,
I made my TMT student bus pass 4 days ago. I am using that bus pass to travel from last 3 days. But today i.e 12/07/2022 I was denied using my pass by bus conductor. The bus was just departed from ANAND NAGAR BUS DEPOT that time so I was the first passenger in that bus. After getting on when I showed my bus pass to the conductor, HE DENIED ACCEPTING IT. HE TOLD ME THAT HE NEEDED TO UPDATE THE TICKET MACHINE...
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A
Aakash_gpt
from Mira-Bhayandar, Maharashtra
Jun 1, 2022
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Bus complaint for bad services

Address: Mira road

I want to ladge a complaint on bus driver and bus conductor of TMT bus no. 58 which travels from Mira road station to Thane station. I am travelling daily from Mira road to Thane court. I standing on bus station and showing hand to stop the bus but bus driver neither bus conductor stopped the bus and its happened many times with and others also from Mira road to Thane. I have seen many others people who are struggling for this and this continues...
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Address: kharegaon kalwa

Dear Sir,

This is to inform you that there is no TMT Bus Service from Kalwa Railway Station to Places like Kharegaon, Parsik Nagar Kalwa Naka Etc People have to travel from Thane Railway Station all the Way to this mentioned place which indeed take lot of time in travelling. So this is to urge/request to start bus service from Kalwa Railway Station to above said places to ease transport.
Also share rickshaw take advantage...
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D
dknaik1952
Sep 30, 2020
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Customer care number

Address: Thane, Maharashtra, India

Want to travel by route 120 from mulund east to vrindavan society at around 3 pm today. Tried to call at[protected], given as customer care number on tmt website, but found to be invalid.
No other number is available on website....
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Dhirugupta
from Gurgaon, Haryana
Aug 13, 2020
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The bus conductor does not know how to talk.

Address: Kashi mira bus stand to mira road station

The conductor is talking abusively....
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S
Samrata
from Pune, Maharashtra
Aug 8, 2019
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tmt 126 - rbi (bkc) - hiranandani estate bus of 5.30pm

Address: BKC Bandra Kurla Complex, Thane, Maharashtra, 400600

Tmt 126 - rbi (Bkc) - hiranandani estate bus - 5.30pm

Authority - its been observed since almost a month that - tmt 126 ac bus which starts from rbi (Bkc) - hiranandani estate bus of 5.30pm skip the mtnl stop bkc because of which i am taking 6'0 clock bus which comes around 6.35 - 40pm at the stop... Is this bus of 5.30pm stopped functioning from last one month? Please confirm.

Its very tiresome to reach around...
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K
Kaus777
from Mumbai, Maharashtra
Jul 12, 2019
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tmt bus anand nagar thane bus route number 64

Address: Anand nagar bus depot thane, Thane, Maharashtra

Date 11 july 2019. The tmt bus going to anand nagar does not stop at designated bus stop muchhala college and vijay garden bus stop inspite having passengers taken ticket for these two stops. The bus purposely change the route and take shortcut from wagbill naka to the anand nagar depot every day in night. Note they take this route for their own convenience so that they can wind up their duty asap and not for passengers convinience.
The...
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S
Sachinkumar Herwade
from Mumbai, Maharashtra
Jun 18, 2019
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gps tracking of moving tmt buses is now stopped.

Address: Digha, 400708

GPS tracking of TMT buses is now stopped. Please restart the GPS tracking of bus.This will help increase your revenue and also convinient for commuters. So do the needful ASAP. By this passenger can track the location of moving bus at bus stop. He will aware at what time bus will reach that particular bus stop. It was showing on TMT app now it is stopped. GPS means internet tracking of moving TMT bus....
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M
Maanoj Menda
from Mumbai, Maharashtra
Apr 23, 2019
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indecent behavior with physically handicapped person

Address: Thane, Maharashtra, 400601

I am a physically handicapped person having a valid tmt free pass. I tried to board bus no.112 from thane station to lodha paradise. Scheduled ar 8.20 p. M. On 23.04.2019. I requested the conductor and driver to allow me to board the bus from front gate since being the rush hour there was heavy rush. They out rightly refused me and said no one is allowed to board from front gate. I showed them the pass issued by tmt, but they kept arguing...
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rt99
from Mumbai, Maharashtra
Oct 9, 2018
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did not receive change from tmt conductor(mulabaug no. 307685006600017)

Address: Thane, Maharashtra, 400607

I traveled via TMT bus no. MH04-EP-464 (AC-65) from Patlipada- Borivali station on 9th October at 11.50 AM . I paid conducter 525 for which he was suppose to pay me 450. He would pay me the amount later in the journey as he wasnt having the change at that particular moment. However at the end of journey i forgot to collect the change & the conduter missed reminding me as well.I have the ticket details as well. Please gel me to get my amount...
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T
Tyagraj Raju Minigal
from Mumbai, Maharashtra
Mar 26, 2018
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bus route 88 mulund station to bhiwandi

Address: 400080

Dear sir,

I m daily travelling from mulund station to mankoli naka (Bhiwandi) by tmt bus route no-88 morning peak hour bus are not in time. When passanger ask on duty supervisior they are not answer. Most of time buses avbl at mulund station they are not allow to board saying bus will coming from depot. If tmt not giving service than why they are started route. If issue not resolve. Passenger will to high authority (Tmt)....
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M
madhukar lonare
from Chennai, Tamil Nadu
Jun 15, 2017
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Theft of lost baggage - from thane main bus control depot

Address: Thane, Maharashtra, 400606
Website: thane bus control depot

Dear sir,
I ashish m. Lonare, was travelling in bus no:4 from lokmanya nagar - thane station on dt.13-jun-2017, however while coming out at last bus stop i. E thane station i forget to take my baggage.
On enquiry with conductor, it is found that the conductor mr. Parikh ([protected]) told that he has deposited the baggage at thane bus control room and kept it hanging there and show it to the on duty staff mr. Pathan.
br...
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abhishekgarg13
from Ahmedabad, Gujarat
Dec 11, 2013
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Overcharge of Fare- MH 04 G 8094

Address: Thane, Maharashtra

I always travel on this route from Voltas to Hiranandani Midows(Edenwood). The fare for this distance is 5 Rs but this bus condutor took 8 Rs from me. When I argued with him, he simply refused to provide any explanation. He even refused to tell his name. This is totally cheating and this bus is looting people charging extra fare. I boarded the bus at around 8:50 pm....
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