Thane Municipal Transport [TMT] Complaints & Reviews

Namaskar sir,

With regard to above subject matter please note that the frequency of buses from Mira Road East station to Thane court Naka is so less. Many passengers have to stand in queue for so long time wherein there is no shade made available to the passengers who frequently travel to Thane court Naka.

Many passengers including pregnant women, handicapped person and senior citizen are affected due to standing on the queue for several hours. Request you to increase frequency of AC buses from Mira Road station TMT bus stop to Thane court Naka so that it will be convenient and helpful for many passengers as many people travel daily from Mira road to Thane by AC buses.

It is therefore request you to kindly look into this and do the needful at the earliest.

Regards,

Adv. Sommu

Thane station stop No.3 madhe roj lok without queue chadun tyana basyla pan jaga milte and je queue madhe chadtat te ubhe rahun jatat. Conductor la complaint kela Tar te ignore kartat. Jar strict action nhi ghetali tar asch chalu rahil mag konich queue follow nhi karnar mag bus chi pan mumbai local hoyla vel nhi lagnar..

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Dear Sir
We, the people of bhiwandi already suffering a lot due to worst transport facility at Bhiwandi bus services.
89 bus from Narpoli to Chendani koliwada is the only option for us to reach Thane.
Due to overcrowding of bus, and most rude behavior of Drivers and Conductor, we are facing a lot of issues. The driver didn't even half buses at their respective stop, ad after asking from passenger they start shouting and abusing to passenger.. Request you to please look into this matter

TMT BUS NO. ( MH04-LE-7944 ) Is start from railway station to wagle Aagar route no.6 after departure from railway station bus did not stop for the passengers who want to come in and driver drive the bus very roughly without slowing down on speed breakers.

Dear Sir,
This complaint is regarding the incident that took place on 06/08/2024 near Bhayandarpada bus stop, Bhayandarpada G.B. Road, Thane.
I was visiting thane due to my personal work when this incident took place where TMT Bus driver Suresh Prabhudas Bairagi, Batch No: Jalgaon 25095 was recklessly driving the bus and hit my stopped car from behind which led to multiple damages to my car. Luckily there was no casulaties to me and the person sitting on the passenger seat.The Driver was very arrogant and was not at all ready to accept his mistake. This Incident might have been very serious and can happen to anyone else in nearby future which may lead to endanger to common people's life.I have filed a complaint to the nearby Kasarvadavli Police Station.
i hereby request to take some strict action against this bus driver and update me on the same.

It's a humble request to increase the frequency of TMT buses on the route o[censored]pvan to Thane railway station and vice versa. It's also a request to appoint a person at the Shivai Nagar bus stop and gavandbaug bus stop to see whether bus drivers do not stop buses intentionally for longer period of time. Sometimes during 7-9 am in the morning, there are 2 buses standing idle when there is a huge public waiting for the bus. Pls, look into the...

Hi team,

Bus no 112 has time to depart from lodha complex at 11:30 after that bus no 212 at 11:45.
Bus 112 is there at 11:35 but they didn't depart as per schedule.

Why they are sitting idle and not running the bus at time?

Respected authorities,
I was standing at nitin company bus stop to catch a bus. Then 1 bus came, the information of bus is as follows:

Bus departed from :- Thane Railway Station West to Bhyander Pada
BUS TYPE:- AC Bus
DATE:- 1/08/2024
TIMING:- BETWEEN 11 AM AND 11.30 AM

The driver stop the bus at nitin company bus stop but did not open the back door, then open the front door after long time, but till the time i could get to the front door, driver statred the bus, so i could not catch the bus.

then bus stopped at nitin company signal, i had to run and catch the bus, he open the front door and started arguing with me, telling me he cant open the door at bus stop because only 22 people standing are allowed.
even conductor was arrogant and saying all people to move at back side of bus to get ticket
very pathetic service by TMT of running buses where back door is damaged and arrogant people who runs buses for public by using public money.
even the service by TMT at thane station is worse, we used stand in long queue, but when the bus arrives, these drivers and conductors become only spectators, many people who are not in queue get in the bus.

I'm a college student with TMT buses as my sole source of transport to reach thane station. For a long time now the buses are getting delayed resulting in overcrowding of buses. This has been a major inconvenience for me as I'm subsequently getting late for my lectures. In addition to this, the buses are not on time even while returning from thane station.
This puts a question on credibility of TMT and it's management. The problem...

I was travelling a short distance from rmall to majiwada and asked for ticket twice but the conductor asked for change which I checked and told her I didn't have. she said she didn't have any either and just refused to issue a ticket. My stop was already here so I had to get off without a ticket and there officers caught me with a fine of ₹210
The conductor clearly had change (she got some in front of me) all she had to do was give me ₹6. Get better conductors

We daily check that, in the evening after 5.45 p.m., there is no Kolshet to Thane station bus, and if any electrical bus goes down in Kolshet Goan Depot, they take rest for more than half an hour. It's a daily problem. After 6 p.m its to crowd in bus stop...who is responsible?We know that there is traffic in Majiwada and Kapurbawdi in the evening, but if they already have a bus in Kolshet depo., why do they take more than a half-hour break? Yesterday, I was in Kolshet Gaon, where the bus stopped at 5.50 p.m., and after 6.15 p.m., the electrical bus came in depo, and they sent the normal bus, which means the non-AC bus was already in depo before 5.45 p.m., but they did not release the bus before 6.20 p.m.

At mira road station since 9:15 now it is 9:45. No buses are there for thane or Mulund, why such an big gap for buses what should we do for daily travelling.

Never get Manorama nagar bus on time. Standing on the bus stop from last 40mim daily timing of the bus is 5:20am in the morning.

After asking on the enquiry counter about the bus delay they have started shouting and the behaviour was very rude.

Don't know what is the issue of the Manorama nagar thane bus never ever get the bus on time and no one is here to help us.

On date 26/06/2024, at patlipada stop bus driver did not stop bus on designated stop when a lady came in front of bus then only he stopped.
In a-polite tone asked driver when we are coming on middle of road then at-least you should stop BUS. He was giving reason and justification.
But suddenly the conductor started shouting and yelling bad words, seems if he could have get chance he might have hit the passenger.
When...

Thane mulund buses are very less and are never on time, they are very infrequent Even for 30 mins journey we literally have to waste 90-120 mins . Services are very very bad.

It has been 1 hour 30 mins that I have waited at the borivali station for the bus to Thane, numbered 65 . It is highly unacceptable that there isn't any bus for 90mins straight. I opted this route from Santacruz considering that myself being a senior citizen, it's convenient but also realised that it's way too dicey and one CANNOT depend on it or the TMC Bus service.
Please look into the matter!

Misbehaving with ladies and taking fine, their was clearly conductors mistake that he didn't give ticket and he blamed us that it's your mistake, and took a fine of 420 rs this is very wrong .why we would not buy 35rs ticket and give 3times fine🙂shame on tmt rules and regulations.its too rush in bus..that why conductor has coming from left-hand side we are setting right side ..we pay the fine (TC) Has clear told that go to thane Mahanagar palika and register uss complaint

Hello

A sincere request from a daily commuters from borivali to thane..pls change the route of the bus no. 60 and 65. We do not understand why the bus pass through Kashimira when there are several buses available to Mira road commuters. When the bus service is for thane residents then why Mira road people should travel in the said buses...There is lot of traffic on the Kashimira road specially in the evening which is a waste...

The buses are not send on time on the
Kisan nagar(Neptune it park ) bus stop .

The buses are 40-45 mins late during the day time.
Causing a lot of inconvenience

Dear sir, greetings, i am chanda panjwani, mob : [protected], aged 61, residing at brahmand. g b road, thane west, I frequently travel by mira road / borivali bus ac from thane west bus depot and get down at patlipada stop in the evening... On 22.05.2024 2 men occupied second last row of ladies seat, on borivali bound train at 7.30 pm, when told them to vacate they refused saying, likha kidhar hai ke ye ladies ke liye seat hai. After nearly 20 mins when the conductor came to give us tkts we complained to him, he also told the guys to vacate seats, but they kept arguing with him and even he could not do anything... conductor was a weak human being who instead of solving the problem was telling us to go and file a police complaint in front of those 2 men and everyone else ...Till we reached patlipada, full argument was going on with the 2 men who were sitting on our seats and ofcoarse the conductor. First time i saw a man conductor who was so weak that he could not handle the situation and men passengers over powered him ... I told the conductor that he has the power and rights to make the men get up at any cost... ...Or stop the bus till issue is resolved, but woh toh kuch kar hee nahi paaya ...Aaj 2 men kal 10 men will occupy ladies ka seats ...What do we ladies do then, fight everyday for our rights ... To avoid this trouble again and again, pls seats ke back side par, for ladies only clearly likha hona chahiye ...Aur individual seat ke upar bhi likha ho, ye tamasha kal hua, kal phir na ho, isliye marking karna zaroori hai . I hope action will be taken against conductor and also he should be advised to handle situation in correct manner. ..Hoping and praying i do not have to make complaint again tomorrow.