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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Dec 19, 2025
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Thane Municipal Transport [TMT] reviews & complaints page 3

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V
Vipul Mani Tripathi
Apr 21, 2025
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20 min delay| bus is not available on time on date 21apr-25

Address: Lodha Crown Viva

Bus no 112 that schedule at 10:30 PM on 21-04-25 is leave 10:28, 02 min before and I reached 10;29 I missed that bus due to your pathetic service. Then I will wait for next bus and that is not in the time now, after multiple complain with policemen at helpdesk. They released the bus at 11:19. Pls look into this. I am complaining while I am on bus.
Pls take some necessary action against them....
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Hi sir
This is Dinesh barwadia a resident of ghodbundar road thane i have to daily travel from ghodbundar road to thane east kopri bara bangla in morning 5.15 but there is no bus available at such time from any of the providers.This is my humble request to start a service between aanand nagar bus depot to thane east kopri atleast one bus service so that I can travel comfortably
I hope you will solve my problem at the earliest...
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R
Rutuja sahane
Apr 1, 2025
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Private busses stopping at TMT bus stop

At Waghbill flyover bus stop at 10:30 am I was waiting for bus no 69 which is Thane to Nallasopara so bus didn’t stop at the exact bus stop because there was private bus waiting for passengers in front of the bus stop so bus no 69 just pass by andthere is no other bus to Nallasopara...
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M
Madhura Potdar
Mar 27, 2025
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Conductors inappropriate behaviour

Today date 27 march 2025 in Bus no.
MH 04 HY 1668 bus 148 vashi railway station morning 8:15. The lady bus conductor charges over priced ticket didn't gave proper requestes ticked to to me I request kalwa naka to ghansoli railway station which price is 9rs as I am a lady passanger. But conducter over priced ticket to me and asking the reason for doing this she used inappropriate language and also didn't return my 11 rs. Insulated...
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K
Karish_123
Mar 26, 2025
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Misbehaving of conductor

Bus Conductor with batch ID 91432
Was not at all attentive while bus was getting parked. All people who was not part of queue get into the bus before single person joins from queue. Many of ladies fall down at door but no-one has looked after it. Rather conductor was busy in chit chat with colleagues.
When passenger did complaint he simply ingored and behaved arrogantly.
Looking forward for action....
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N
Nayan Tayade
Mar 12, 2025
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Bus conductor misbehave

Address: 003, Highland Residency, Dhokali, Kolshet Road, Thane - 400 607

I was traveling from Ghodbunder road (Tatvadyan Vidyapeeth) to Thane station in Bus No. MH-04-LQ-9160 (AC Bus), I asked conductor for ticket by paying 20 rupee note. He refuse to take such note on account of some foolish reason and started threating and shouting. He was behaving like going to kill me and conducting crime. It was really horrible. Request you to take appropriate action and look that same must not happened again with other passengers....
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dipakraksha
Feb 20, 2025
Jul 1, 2025
This thread was updated on Jul 1, 2025
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Bus driver did not stop the bus at bus stop even after banging the door and noticing me struggling to catch the bus

Yesterday on 19.02.25 in evening around 6.40pm at Majiavada stop, bus no. 61, Borivade Gaon (Hawarecity) did not stop at the bus stop. Bus no. was MH04, XQ9165. i am 55 yr old female Sir, the driver notices and ignored me. As a result i banged both the door, but then too he did not opned the door, conductor also was only looking at m and not notift the driver to open the door. From the first door also near the i was trying to bang but driver...
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M
Manish20256
from Thane, Maharashtra
Feb 19, 2025
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Irresponsible behaviour of the Driver.

I am the commuter of your services from Thane Patlipada till Miraroad station on regular basis. Today I came across your bus driver who was most of the time on his phone while driving this may lead to an accident in the future.
Bus number 153 Bus Number MH 04 LY 1168.
Please take strict action against this behaviour...
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Address: Bhiwandi

Bus issue bus no 85, narpoli police station to mulund bus timings, and mulund railway station and narpoli police station not running in bus timings master issue at narpoli bus station and mulund railway station.
Not proper go to bus narpoli police station at driver.bus turn to best narpoli police station....
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N
Nabeel78
from THANE, Maharashtra
Feb 7, 2025
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Complaining about conductor misbehaving

I am nabeel khan one of yourpassenger or traveller to the route mumbra to bhiwandi-bhiwandi to mumbra.on 7/02/2025 i am travelling to bhiwandi to mumbra which around 6:30 pm on bus no 84B non Ac bus.the matter is that ur transport conductor start shouting on me and doing argument on the topic of they want me to move forward and i am stand besides of seat and i refused to go forward they start misbhevaing and start pushing me to step out from...
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M
Mandy00001
from MUMBAI, Maharashtra
Feb 1, 2025
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Drunk Driving

Bus number 89 starting from Chendani to Narpoli at 10 pm on February 1, 2025. The driver was drunk and driving in a haphazardous manner. Also got into argument with passengers. Was using very foul language not befitting a government employee. Conductor was a mere mute spectator....
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Aadhar card in digi locker not accepted as proof.

I am senior citizen, travelling by bus No. 58 at 2.47pm.

Conductor (ID No.GL1404) has Charged me full fare.

Digi locker proof accepted by all the government, semi government institution.

Please give the proper guidance to the concerned employees....
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A
asmi 777
from Thane, Maharashtra
Jan 16, 2025
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Address: Kasarvadavali

Complaint regarding TMT drivers and their disrespectful behaviour. I was getting on the bus today[protected] when the driver was shouting abruptly towards me without any reason. It was night time at around 20:25. I request to take strict action towards this type of behavior. This happened at Muchalla College bus stop. The bus was Kasarvadavali with no. Plate of MH04 0784
Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    J
    Jaison jk
    Jan 10, 2025
    Oct 13, 2025
    This thread was updated on Oct 13, 2025
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    Didn't allowed to board at bus stop and sped away.

    Am a 13 year old student who was waiting at new shakti mill bus stop at around 1:20 pm to board a bus, on 10 .01 2025. When this bus ** MH 04 JK 1868, devdaya gaunbag, I showed my hand and also there were two passengers to exit, so I went to the second door to board but he didn't open the door and went away.
    He Just s
    topped in seconds for that passengers.
    There is no excuse for the driver that he didn't see me, because...
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    D
    divyad_1011
    from Thane, Maharashtra
    Dec 6, 2024
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    Hit and run of driver bus noMH04LQ8743

    Date- 06/12/2024

    The tmt bus driver, bus number MH04LQ8743, struck and ran the autorickshaw yesterday because he was waiting on stop because of traffic and a passenger received in. He did this on purpose because he had to wait at the bus stop near 3 Hath Naka and didn't wait after hitting at least to see if someone was hurt. The driver had a loss of auto because the side wheel cap broke and the passenger inside was hurt...
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    K
    kunal_kewat
    from Thane, Maharashtra
    Nov 23, 2024
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    I took the bus at after 9:05 am from thane station west bus stop, the bus number was "MH 04 KF 1765" from Thane station to Brahmand and there was a female conductor in the bus. The conductor came to me and i asked for a ticket for Patlipada and gave her a 20 rupees note see saw the note and asked for another note and i said i dont have another note, the note i gave was fully fine and wasn't torn even a little there was just a small ink mark dot on the note. She said you give whatever kind of note so i said that this note was actually given me by a bus conductor yesterday while i was going home at night and this was the same money that i was given by another bus conductor, So she started arguing with me with no reason saying things like "All the people say this same dialogues" "don't you go to shop this note would have been given to you by the shopkeeper" and various other things. I didn't say much thing but this behaviour is not acceptable and since she was a ladies conductor if i said something to her then the other people pin and blame everything on me and this behaviour had affected and ruined my whole day and on top of that why is the money i received from one bus not acceptable in another bus even when it not torn and in one piece and not even wet.
    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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      R
      Rashmichavan
      Nov 13, 2024
      Dec 6, 2024
      This thread was updated on Dec 6, 2024
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      Poor Frequency of bus no.60 and 65 in evening pick time

      A very very sincere request to tmt to look into the issue of poor Frequency of bus no 60 and 65 during evening pick hours 6.30 to 8.30 from borivali to Thane. Daily commuters are waiting for these buses nearly one hour or so every day but there is no improvement in bus frequency. Pls understand that office going people almost standing for an hour in train travelling and again they have to stand in the bus for more than a one and half hour...
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      Address: Thane

      Me and my friend travelling in chendani koliwada bus from anandnagar to cidco.
      During journey I asked bus driver to give 2 tickets to cidco and give 100 rs. He was not having the change at that time so we told her to give changes when available otherwise given in written we will collect the changes from bus depot. But he is talking too rudely with use...He pushes me away while I was getting down from bus. And telling me to shut up....
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      Anni3112
      from Mumbai, Maharashtra
      Nov 12, 2024
      Nov 12, 2024
      This thread was updated on Nov 12, 2024
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      Fine charged on own gpay number

      Address: Borivali

      I boarded a bus from Kapurwadi station and I had a health issue so I went and slept on the back seat of the bus and the bus conductor who gives tickets in the bus did not come to give me the ticket and I slept from Kapurwadi station and When I got up at the Dahisar check post, I saw that the ticket collector Deepak Jadhav and his senior officer were checking tickets and asked me to show my ticket. I told him sir I was sitting to get a ticket...
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      Zepale
      Nov 11, 2024
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      Bus not stop bus stop

      I am at nashik fata kalyan bypass here some day 6 pm time 86 no bus is not proper stop and aslo it driver and conductor miss behaviour with passenger also today 11 Nov 6 pm bus is not stop in nashik fata Bus stop...
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