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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Oct 16, 2026
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Thane Municipal Transport [TMT] reviews & complaints page 3

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D
debjithaldar
from Thane, Maharashtra
Jul 13, 2025
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Unacceptable Cleanliness, Maintenance, and Payment System in TMT Bus Service

Dear TMT Bus Service Management,

I am writing to formally register a complaint regarding the consistently poor standards observed in the TMT bus services, specifically concerning critical issues of cleanliness, maintenance, and the inadequacy of current payment facilities.

Firstly, I must express my profound disappointment with the deplorable state of cleanliness and hygiene across a significant portion of your...
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P
pallavi Rathod
Jul 12, 2025
Jul 12, 2025
This thread was updated on Jul 12, 2025
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Tmt Bus

Address: owala thane west

Bus are there for so long they are standing at stop for so long at opposite side of pickup stop but they still won't ready to for pick up the passenger very poor service at our locality. I humbly request tmt service commissioner for this concern...
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H
Harshit nagda
from Thane, Maharashtra
Jul 11, 2025
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Bus driver not stopping on red signal

Address: Chandan wadi signal

Bus driver not stopping on red signal and rush on to my bike...
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R
Ramesh@123456
Jun 30, 2025
Aug 4, 2025
This thread was updated on Aug 4, 2025
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Poor bus conductor service

My name is bharti chindaliya Every day I took bus number 48 from Panchganga to the cidco 7:55 am on[protected] but today sir due to rush I am not take the ticket from back side where conductor is there, every day I take the ticket and sit down on the ladies seat but today I was waiting for the conductor to come to the front side to cut the ticket but he kept on giving the bus ticket at back side of bus at same place. I also used the voice...
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J
Jyoti bharmal
from Thane, Maharashtra
Jun 30, 2025
Jul 1, 2025
This thread was updated on Jul 1, 2025
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Misbehave of conductor and driver

Bus no. 46 thane to purna bus conductor and driver talk really bad manner with passenger take action as soon as possible...
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S
Sindhu12345
from Thane, Maharashtra
Jun 27, 2025
Jul 15, 2025
This thread was updated on Jul 15, 2025
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TMT bus 126 cleanliness

Address: Thane

I travel in TMT bus 126 which starts from Thane Hiranandani to BKC. I take this bus everyday to reach my office in Vikhroli. I have observed that the cleanliness of the busses is a concern. The inside has dirt and mud and litter. In the morning 8.10am, 7:50am and 7:20am if the bus is not clean then clearly there is a lapse in cleaning department. Please conduct an audit to check for cleanliness inside the bus. Though the bus looks clean from...
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P
patharesagar27
from Thane, Maharashtra
Jun 26, 2025
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To complaint about a bus driver who stop bus far from bus stop 100 meter away to board a bus

Address: Thane, Maharashtra

I want to complaint about a bus driver who stop a bus 100 meter away to board a bus.
I was board a bus on 26 jun 2025 at 4.25 am on Thursday morning from MIDC bus stop thane bus which is run under a TMT. Bus route was vrundavan society.
The bus driver was so ridiculous that he stopped bus 100 meter away from bus stop and didn't want to board passenger.
Please take charge on my complaint as soon as possible....
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E
Ek Pravasi
Jun 21, 2025
Jul 15, 2025
This thread was updated on Jul 15, 2025
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Complaint Regarding Improper Bus Number Display and Staff Misconduct Bus No. 54 (20th June, Thane to Kasarvadavli)

Date of Incident: 20th June 2025
Time: Approximately 7:35 PM
Route: Thane West Station to Kasarvadavli
Bus Number: 54 (Not displayed correctly until Patlipada)
Bus Stop Involved: Manpada

Dear Sir/Madam,

I would like to bring to your attention an unfortunate and disappointing incident that occurred on the evening of 19th June while I was traveling in your Bus No. 54 from Thane West...
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R
Rtvyas
Jun 18, 2025
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Need bus service

I stay at madhav palacia hiranandani estate and there is no bus transport to reach main road. all buses takes left turn from manhattan .how do i travel if i want to go to kasarvadavali?? rikshawala will watch mobile but will not take passenger? cant effort also to take auto everyday?
i request bus from bhoomi acres 2 to waghbil naka and then take lturn for station rd.....
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N
Neha santosh naik
from Thane, Maharashtra
Jun 16, 2025
Jul 15, 2025
This thread was updated on Jul 15, 2025
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153. Mira road station to mulund station bus service been stopped causing inconvenience to the travellers

प्रति,
प्रबंधक,
ठाणे महानगर परिवहन सेवा (TMT),
ठाणे.

विषय: मिरा रोड ते मुलुंड बस क्रमांक १५३ पुन्हा सुरू करण्याबाबत विनंती.

महोदय/महोदया,

मी, एक विद्यार्थी...
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R
Renny philip
from Thane, Maharashtra
Jun 13, 2025
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Door closing while getting in the bus

Address: Brahmand, Thane weat

While we were getting in the bus from Borivali railway station at 5.15 PM, THE Bus door closed resulting scratches on my hand and my Bag get trapped. However I get freed and my bag was still trapped in between the doors. When complained to the driver he simply said let it be there.
Date[protected]
Time - 5.15 PM
BUS no-no MH04 LQ 3844...
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Address: Road No 16

Respected Sir/Madam,

I forgot my Apple AirPods (Pink Colour Case) in a non-AC bus going from Thane to Lokmanya Nagar. I boarded the bus at Teen Haath Naka around 8:55 AM.

I am attaching my bus ticket with this complaint.
Kindly check if the item is found and help return it to me.

Thank you.

Name: Chetan
Contact No.: [protected]
Date of Travel: 11/06/2025...
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S
ShrutiY
Jun 10, 2025
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Excess ticket charges C-61

Bus no C61 running between Mira Road and Mukund station has a stop at Majiwada where the charges for Kashish Park are 10 Rs.
However, an extremely rude conductor always charges excess of Rs. 2 from everyone. Despite the fact that Kashish Park stop falls before Mulund Check Naka toll, she charges extra Rs. 2 saying this 2 Rs. Is for toll.
She is extremely rude towards all passengers.
Please look into the matter...
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S
Sheetal keswani
May 30, 2025
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Bus driver and conductor horrible behaviour for customers

Complaint Regarding Misconduct on Route 61 - Thane Railway Station to Haware City
To Whom It May Concern,
I am writing to formally complain about the recurring misconduct of bus drivers and conductors on Route 61 (Thane Railway Station to Haware City and return), which I commute on daily.
Drivers frequently deviate from the designated route, sometimes stopping at Kasarvadavli or changing direction at D-Mart. Furthermore,...
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R
Rajashree Jayawant
Apr 23, 2025
Apr 23, 2025
This thread was updated on Apr 23, 2025
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Tmt bus route

Address: Kapurbawadi naka, Thane west

Hi, I am living in Thane, at Kapurbawadi naka, the buses comes from Kasarwadavali to station, but there no single bus going through route Hriniwas marg. Most of the buses from court naka marg only...
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D
dipakraksha
Feb 20, 2025
Jul 1, 2025
This thread was updated on Jul 1, 2025
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Bus driver did not stop the bus at bus stop even after banging the door and noticing me struggling to catch the bus

Yesterday on 19.02.25 in evening around 6.40pm at Majiavada stop, bus no. 61, Borivade Gaon (Hawarecity) did not stop at the bus stop. Bus no. was MH04, XQ9165. i am 55 yr old female Sir, the driver notices and ignored me. As a result i banged both the door, but then too he did not opned the door, conductor also was only looking at m and not notift the driver to open the door. From the first door also near the i was trying to bang but driver...
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M
Manish20256
from Thane, Maharashtra
Feb 19, 2025
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Irresponsible behaviour of the Driver.

I am the commuter of your services from Thane Patlipada till Miraroad station on regular basis. Today I came across your bus driver who was most of the time on his phone while driving this may lead to an accident in the future.
Bus number 153 Bus Number MH 04 LY 1168.
Please take strict action against this behaviour...
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Address: Bhiwandi

Bus issue bus no 85, narpoli police station to mulund bus timings, and mulund railway station and narpoli police station not running in bus timings master issue at narpoli bus station and mulund railway station.
Not proper go to bus narpoli police station at driver.bus turn to best narpoli police station....
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M
Mandy00001
from MUMBAI, Maharashtra
Feb 1, 2025
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Drunk Driving

Bus number 89 starting from Chendani to Narpoli at 10 pm on February 1, 2025. The driver was drunk and driving in a haphazardous manner. Also got into argument with passengers. Was using very foul language not befitting a government employee. Conductor was a mere mute spectator....
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J
Jaison jk
Jan 10, 2025
Oct 13, 2025
This thread was updated on Oct 13, 2025
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Didn't allowed to board at bus stop and sped away.

Am a 13 year old student who was waiting at new shakti mill bus stop at around 1:20 pm to board a bus, on 10 .01 2025. When this bus ** MH 04 JK 1868, devdaya gaunbag, I showed my hand and also there were two passengers to exit, so I went to the second door to board but he didn't open the door and went away.
He Just s
topped in seconds for that passengers.
There is no excuse for the driver that he didn't see me, because...
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