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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Jan 28, 2026
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Thane Municipal Transport [TMT] reviews & complaints page 3

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S
Sheetal keswani
May 30, 2025
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Bus driver and conductor horrible behaviour for customers

Complaint Regarding Misconduct on Route 61 - Thane Railway Station to Haware City
To Whom It May Concern,
I am writing to formally complain about the recurring misconduct of bus drivers and conductors on Route 61 (Thane Railway Station to Haware City and return), which I commute on daily.
Drivers frequently deviate from the designated route, sometimes stopping at Kasarvadavli or changing direction at D-Mart. Furthermore,...
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Himadrimodi
from Thane, Maharashtra
May 30, 2025
Jun 1, 2025
This thread was updated on Jun 1, 2025
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Misbehaving of bus conductor having id00103

Address: Thane west

I took bus from Thane station to Vrindavan society having no. mH04EP 852 on 30th may, 2025 at 8.15 to 8.30. the bus conductor was yelling on me on very pitty thing and threatened me to raise his hands on me. His id is 00
103. As a lady it was very unsafe. Such incidents make thane unsafe....
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R
Rupesh@2610
May 3, 2025
May 3, 2025
This thread was updated on May 3, 2025
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Ticket fair

Address: Thane

About ticket fair...
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Address: Shivaji nagar wagle estate thane 400604

I am handicapped. I am trying to step in bus at back door but driver already opened front door and take other passengers. Even at his mistake he using incorrect and bad language against me. Is this the way to treat handicapped?? I went to back door as per rules. But he already opened front door and take other passengers and shouting at me. Iam herewith attaching bus number photo. And this bus at automatic bus stop (aplab) at 11.39...
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R
Rajashree Jayawant
Apr 23, 2025
Apr 23, 2025
This thread was updated on Apr 23, 2025
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Tmt bus route

Address: Kapurbawadi naka, Thane west

Hi, I am living in Thane, at Kapurbawadi naka, the buses comes from Kasarwadavali to station, but there no single bus going through route Hriniwas marg. Most of the buses from court naka marg only...
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V
Vipul Mani Tripathi
Apr 21, 2025
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20 min delay| bus is not available on time on date 21apr-25

Address: Lodha Crown Viva

Bus no 112 that schedule at 10:30 PM on 21-04-25 is leave 10:28, 02 min before and I reached 10;29 I missed that bus due to your pathetic service. Then I will wait for next bus and that is not in the time now, after multiple complain with policemen at helpdesk. They released the bus at 11:19. Pls look into this. I am complaining while I am on bus.
Pls take some necessary action against them....
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Hi sir
This is Dinesh barwadia a resident of ghodbundar road thane i have to daily travel from ghodbundar road to thane east kopri bara bangla in morning 5.15 but there is no bus available at such time from any of the providers.This is my humble request to start a service between aanand nagar bus depot to thane east kopri atleast one bus service so that I can travel comfortably
I hope you will solve my problem at the earliest...
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R
Rutuja sahane
Apr 1, 2025
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Private busses stopping at TMT bus stop

At Waghbill flyover bus stop at 10:30 am I was waiting for bus no 69 which is Thane to Nallasopara so bus didn’t stop at the exact bus stop because there was private bus waiting for passengers in front of the bus stop so bus no 69 just pass by andthere is no other bus to Nallasopara...
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M
Madhura Potdar
Mar 27, 2025
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Conductors inappropriate behaviour

Today date 27 march 2025 in Bus no.
MH 04 HY 1668 bus 148 vashi railway station morning 8:15. The lady bus conductor charges over priced ticket didn't gave proper requestes ticked to to me I request kalwa naka to ghansoli railway station which price is 9rs as I am a lady passanger. But conducter over priced ticket to me and asking the reason for doing this she used inappropriate language and also didn't return my 11 rs. Insulated...
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K
Karish_123
Mar 26, 2025
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Misbehaving of conductor

Bus Conductor with batch ID 91432
Was not at all attentive while bus was getting parked. All people who was not part of queue get into the bus before single person joins from queue. Many of ladies fall down at door but no-one has looked after it. Rather conductor was busy in chit chat with colleagues.
When passenger did complaint he simply ingored and behaved arrogantly.
Looking forward for action....
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N
Nayan Tayade
Mar 12, 2025
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Bus conductor misbehave

Address: 003, Highland Residency, Dhokali, Kolshet Road, Thane - 400 607

I was traveling from Ghodbunder road (Tatvadyan Vidyapeeth) to Thane station in Bus No. MH-04-LQ-9160 (AC Bus), I asked conductor for ticket by paying 20 rupee note. He refuse to take such note on account of some foolish reason and started threating and shouting. He was behaving like going to kill me and conducting crime. It was really horrible. Request you to take appropriate action and look that same must not happened again with other passengers....
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Nitin Dusange
from Thane, Maharashtra
Feb 20, 2025
Feb 20, 2025
This thread was updated on Feb 20, 2025
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Bus not stopped at Jupiter bus stop after 9 pm in night

I thing TMT bus working for thane city and for thane people but TMT bus driver does not want to work in thane, driver not stopping bus at Jupiter hospital bus stop after 9. 00 pm, this is very curial area in night where common public want bus services, even after passengers showing hand to TMT bus still not stopping the bus, i thing will never happed in deputy CM city of thane and best service bus doing good business in thane please learn...
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D
dipakraksha
Feb 20, 2025
Jul 1, 2025
This thread was updated on Jul 1, 2025
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Bus driver did not stop the bus at bus stop even after banging the door and noticing me struggling to catch the bus

Yesterday on 19.02.25 in evening around 6.40pm at Majiavada stop, bus no. 61, Borivade Gaon (Hawarecity) did not stop at the bus stop. Bus no. was MH04, XQ9165. i am 55 yr old female Sir, the driver notices and ignored me. As a result i banged both the door, but then too he did not opned the door, conductor also was only looking at m and not notift the driver to open the door. From the first door also near the i was trying to bang but driver...
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M
Manish20256
from Thane, Maharashtra
Feb 19, 2025
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Irresponsible behaviour of the Driver.

I am the commuter of your services from Thane Patlipada till Miraroad station on regular basis. Today I came across your bus driver who was most of the time on his phone while driving this may lead to an accident in the future.
Bus number 153 Bus Number MH 04 LY 1168.
Please take strict action against this behaviour...
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Address: Bhiwandi

Bus issue bus no 85, narpoli police station to mulund bus timings, and mulund railway station and narpoli police station not running in bus timings master issue at narpoli bus station and mulund railway station.
Not proper go to bus narpoli police station at driver.bus turn to best narpoli police station....
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N
Nabeel78
from THANE, Maharashtra
Feb 7, 2025
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Complaining about conductor misbehaving

I am nabeel khan one of yourpassenger or traveller to the route mumbra to bhiwandi-bhiwandi to mumbra.on 7/02/2025 i am travelling to bhiwandi to mumbra which around 6:30 pm on bus no 84B non Ac bus.the matter is that ur transport conductor start shouting on me and doing argument on the topic of they want me to move forward and i am stand besides of seat and i refused to go forward they start misbhevaing and start pushing me to step out from...
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M
Mandy00001
from MUMBAI, Maharashtra
Feb 1, 2025
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Drunk Driving

Bus number 89 starting from Chendani to Narpoli at 10 pm on February 1, 2025. The driver was drunk and driving in a haphazardous manner. Also got into argument with passengers. Was using very foul language not befitting a government employee. Conductor was a mere mute spectator....
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Aadhar card in digi locker not accepted as proof.

I am senior citizen, travelling by bus No. 58 at 2.47pm.

Conductor (ID No.GL1404) has Charged me full fare.

Digi locker proof accepted by all the government, semi government institution.

Please give the proper guidance to the concerned employees....
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A
asmi 777
from Thane, Maharashtra
Jan 16, 2025
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Address: Kasarvadavali

Complaint regarding TMT drivers and their disrespectful behaviour. I was getting on the bus today[protected] when the driver was shouting abruptly towards me without any reason. It was night time at around 20:25. I request to take strict action towards this type of behavior. This happened at Muchalla College bus stop. The bus was Kasarvadavali with no. Plate of MH04 0784
Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    J
    Jaison jk
    Jan 10, 2025
    Oct 13, 2025
    This thread was updated on Oct 13, 2025
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    Didn't allowed to board at bus stop and sped away.

    Am a 13 year old student who was waiting at new shakti mill bus stop at around 1:20 pm to board a bus, on 10 .01 2025. When this bus ** MH 04 JK 1868, devdaya gaunbag, I showed my hand and also there were two passengers to exit, so I went to the second door to board but he didn't open the door and went away.
    He Just s
    topped in seconds for that passengers.
    There is no excuse for the driver that he didn't see me, because...
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