Claimed

Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

1

Updated: Oct 9, 2025

Complaints 578

Resolved

27

Unresolved

551

Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Thane Municipal Transport [TMT]

Having problems with Thane Municipal Transport [TMT]?

File a complaint and get it resolved by Thane Municipal Transport [TMT] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Thane Municipal Transport [TMT]

Thane Municipal Transport [TMT] reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

My name is bharti chindaliya Every day I took bus number 48 from Panchganga to the cidco 7:55 am on[protected] but today sir due to rush I am not take the ticket from back side where conductor is there, every day I take the ticket and sit down on the ladies seat but today I was waiting for the conductor to come to the front side to cut the ticket but he kept on giving the bus ticket at back side of bus at same place. I also used the voice...

Helpful

Found this helpful?

Write a comment

Bus no. 46 thane to purna bus conductor and driver talk really bad manner with passenger take action as soon as possible...

Helpful

Found this helpful?

Address: Thane

I travel in TMT bus 126 which starts from Thane Hiranandani to BKC. I take this bus everyday to reach my office in Vikhroli. I have observed that the cleanliness of the busses is a concern. The inside has dirt and mud and litter. In the morning 8.10am, 7:50am and 7:20am if the bus is not clean then clearly there is a lapse in cleaning department. Please conduct an audit to check for cleanliness inside the bus. Though the bus looks clean from...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Date of Incident: 20th June 2025
Time: Approximately 7:35 PM
Route: Thane West Station to Kasarvadavli
Bus Number: 54 (Not displayed correctly until Patlipada)
Bus Stop Involved: Manpada

Dear Sir/Madam,

I would like to bring to your attention an unfortunate and disappointing incident that occurred on the evening of 19th June while I was traveling in your Bus No. 54 from Thane West...

Helpful

Found this helpful?

Write a comment

I stay at madhav palacia hiranandani estate and there is no bus transport to reach main road. all buses takes left turn from manhattan .how do i travel if i want to go to kasarvadavali?? rikshawala will watch mobile but will not take passenger? cant effort also to take auto everyday?
i request bus from bhoomi acres 2 to waghbil naka and then take lturn for station rd.....

Helpful

Found this helpful?

Write a comment

प्रति,
प्रबंधक,
ठाणे महानगर परिवहन सेवा (TMT),
ठाणे.

विषय: मिरा रोड ते मुलुंड बस क्रमांक १५३ पुन्हा सुरू करण्याबाबत विनंती.

महोदय/महोदया,

मी, एक विद्यार्थी...

Helpful

2 other people found this review helpful

2 found this helpful

Address: Brahmand, Thane weat

While we were getting in the bus from Borivali railway station at 5.15 PM, THE Bus door closed resulting scratches on my hand and my Bag get trapped. However I get freed and my bag was still trapped in between the doors. When complained to the driver he simply said let it be there.
Date[protected]
Time - 5.15 PM
BUS no-no MH04 LQ 3844...

Helpful

Found this helpful?

Write a comment

Address: Road No 16

Respected Sir/Madam,

I forgot my Apple AirPods (Pink Colour Case) in a non-AC bus going from Thane to Lokmanya Nagar. I boarded the bus at Teen Haath Naka around 8:55 AM.

I am attaching my bus ticket with this complaint.
Kindly check if the item is found and help return it to me.

Thank you.

Name: Chetan
Contact No.: [protected]
Date of Travel: 11/06/2025...

Helpful

Found this helpful?

Write a comment

Address: Thane

About ticket fair...

Helpful

Found this helpful?

Write a comment

Address: Kapurbawadi naka, Thane west

Hi, I am living in Thane, at Kapurbawadi naka, the buses comes from Kasarwadavali to station, but there no single bus going through route Hriniwas marg. Most of the buses from court naka marg only...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Lodha Crown Viva

Bus no 112 that schedule at 10:30 PM on 21-04-25 is leave 10:28, 02 min before and I reached 10;29 I missed that bus due to your pathetic service. Then I will wait for next bus and that is not in the time now, after multiple complain with policemen at helpdesk. They released the bus at 11:19. Pls look into this. I am complaining while I am on bus.
Pls take some necessary action against them....

Helpful

Found this helpful?

Write a comment

Hi sir
This is Dinesh barwadia a resident of ghodbundar road thane i have to daily travel from ghodbundar road to thane east kopri bara bangla in morning 5.15 but there is no bus available at such time from any of the providers.This is my humble request to start a service between aanand nagar bus depot to thane east kopri atleast one bus service so that I can travel comfortably
I hope you will solve my problem at the earliest...

Helpful

Found this helpful?

Write a comment

At Waghbill flyover bus stop at 10:30 am I was waiting for bus no 69 which is Thane to Nallasopara so bus didn’t stop at the exact bus stop because there was private bus waiting for passengers in front of the bus stop so bus no 69 just pass by andthere is no other bus to Nallasopara...

Helpful

Found this helpful?

Write a comment

Bus Conductor with batch ID 91432
Was not at all attentive while bus was getting parked. All people who was not part of queue get into the bus before single person joins from queue. Many of ladies fall down at door but no-one has looked after it. Rather conductor was busy in chit chat with colleagues.
When passenger did complaint he simply ingored and behaved arrogantly.
Looking forward for action....

Helpful

Found this helpful?

Write a comment

Address: 003, Highland Residency, Dhokali, Kolshet Road, Thane - 400 607

I was traveling from Ghodbunder road (Tatvadyan Vidyapeeth) to Thane station in Bus No. MH-04-LQ-9160 (AC Bus), I asked conductor for ticket by paying 20 rupee note. He refuse to take such note on account of some foolish reason and started threating and shouting. He was behaving like going to kill me and conducting crime. It was really horrible. Request you to take appropriate action and look that same must not happened again with other passengers....

Helpful

Found this helpful?

Write a comment

Yesterday on 19.02.25 in evening around 6.40pm at Majiavada stop, bus no. 61, Borivade Gaon (Hawarecity) did not stop at the bus stop. Bus no. was MH04, XQ9165. i am 55 yr old female Sir, the driver notices and ignored me. As a result i banged both the door, but then too he did not opned the door, conductor also was only looking at m and not notift the driver to open the door. From the first door also near the i was trying to bang but driver...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I am the commuter of your services from Thane Patlipada till Miraroad station on regular basis. Today I came across your bus driver who was most of the time on his phone while driving this may lead to an accident in the future.
Bus number 153 Bus Number MH 04 LY 1168.
Please take strict action against this behaviour...

Helpful

Found this helpful?

Write a comment

Address: Bhiwandi

Bus issue bus no 85, narpoli police station to mulund bus timings, and mulund railway station and narpoli police station not running in bus timings master issue at narpoli bus station and mulund railway station.
Not proper go to bus narpoli police station at driver.bus turn to best narpoli police station....

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Bus number 89 starting from Chendani to Narpoli at 10 pm on February 1, 2025. The driver was drunk and driving in a haphazardous manner. Also got into argument with passengers. Was using very foul language not befitting a government employee. Conductor was a mere mute spectator....

Helpful

Found this helpful?

Write a comment

Address: Kasarvadavali

Complaint regarding TMT drivers and their disrespectful behaviour. I was getting on the bus today[protected] when the driver was shouting abruptly towards me without any reason. It was night time at around 20:25. I request to take strict action towards this type of behavior. This happened at Muchalla College bus stop. The bus was Kasarvadavali with no. Plate of MH04 0784

Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines