Claimed

Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in

1

Updated: Dec 19, 2025

Complaints 600

Resolved

27

Unresolved

573

Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Thane Municipal Transport [TMT]

Having problems with Thane Municipal Transport [TMT]?

File a complaint and get it resolved by Thane Municipal Transport [TMT] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Thane Municipal Transport [TMT]

Thane Municipal Transport [TMT] reviews & complaints page 2

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Respected Sir,

As it happens, this year too Thane Ghodbunder road is full of potholes, making life riskier for vehicle owners, specially 2 wheeler as during rains/night time its difficult to gauge potholes on the road while driving.

strech from gaimukh till top of hill, was worked by your team about 2 months back but now again is back to original with multiple potholes.

Why cant we make it concrete...

Helpful

Found this helpful?

Write a comment

Address: Thane west

Please increase the frequency of bus 98 going to Kolshe and from there back to Thane station. After 6 pm, the buses are very late, so it gets very crowded. It is difficult to travel on TMT. There are working women, some of whom are pregnant and sometimes travel with small children. This is a request from all o[censored]s that the frequency of buses should be increased as soon as possible and they should be on time so that the crowd will reduce and...

Helpful

Found this helpful?

Write a comment

Dear TMT Team,

I am writing to follow up on the complaint I submitted yesterday regarding the consistent late arrival and overcrowding of the bus during peak working hours.

Unfortunately, the issue has not been resolved. Today as well, the bus arrived 20 minutes late, causing significant inconvenience and making me late for work. Additionally, the bus continues to be extremely overcrowded, making the commute...

Helpful

Found this helpful?

Write a comment

Address: Brahmand phase 3

There are no buses on time and that too in the morning from 10.30am to 11.15am during office hours the buses should be on time wat to expect from your service nothing happens even after submitting several complaints...

Helpful

Found this helpful?

Write a comment

Dear TMT Bus Service Management,

I am writing to formally register a complaint regarding the consistently poor standards observed in the TMT bus services, specifically concerning critical issues of cleanliness, maintenance, and the inadequacy of current payment facilities.

Firstly, I must express my profound disappointment with the deplorable state of cleanliness and hygiene across a significant portion of your...

Helpful

Found this helpful?

Write a comment

Address: owala thane west

Bus are there for so long they are standing at stop for so long at opposite side of pickup stop but they still won't ready to for pick up the passenger very poor service at our locality. I humbly request tmt service commissioner for this concern...

Helpful

Found this helpful?

Write a comment

Address: Chandan wadi signal

Bus driver not stopping on red signal and rush on to my bike...

Helpful

Found this helpful?

Write a comment

My name is bharti chindaliya Every day I took bus number 48 from Panchganga to the cidco 7:55 am on[protected] but today sir due to rush I am not take the ticket from back side where conductor is there, every day I take the ticket and sit down on the ladies seat but today I was waiting for the conductor to come to the front side to cut the ticket but he kept on giving the bus ticket at back side of bus at same place. I also used the voice...

Helpful

Found this helpful?

Write a comment

Bus no. 46 thane to purna bus conductor and driver talk really bad manner with passenger take action as soon as possible...

Helpful

Found this helpful?

Address: Thane

I travel in TMT bus 126 which starts from Thane Hiranandani to BKC. I take this bus everyday to reach my office in Vikhroli. I have observed that the cleanliness of the busses is a concern. The inside has dirt and mud and litter. In the morning 8.10am, 7:50am and 7:20am if the bus is not clean then clearly there is a lapse in cleaning department. Please conduct an audit to check for cleanliness inside the bus. Though the bus looks clean from...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Thane, Maharashtra

I want to complaint about a bus driver who stop a bus 100 meter away to board a bus.
I was board a bus on 26 jun 2025 at 4.25 am on Thursday morning from MIDC bus stop thane bus which is run under a TMT. Bus route was vrundavan society.
The bus driver was so ridiculous that he stopped bus 100 meter away from bus stop and didn't want to board passenger.
Please take charge on my complaint as soon as possible....

+1 photos

Helpful

Found this helpful?

Write a comment

Date of Incident: 20th June 2025
Time: Approximately 7:35 PM
Route: Thane West Station to Kasarvadavli
Bus Number: 54 (Not displayed correctly until Patlipada)
Bus Stop Involved: Manpada

Dear Sir/Madam,

I would like to bring to your attention an unfortunate and disappointing incident that occurred on the evening of 19th June while I was traveling in your Bus No. 54 from Thane West...

Helpful

Found this helpful?

Write a comment

I stay at madhav palacia hiranandani estate and there is no bus transport to reach main road. all buses takes left turn from manhattan .how do i travel if i want to go to kasarvadavali?? rikshawala will watch mobile but will not take passenger? cant effort also to take auto everyday?
i request bus from bhoomi acres 2 to waghbil naka and then take lturn for station rd.....

Helpful

Found this helpful?

Write a comment

प्रति,
प्रबंधक,
ठाणे महानगर परिवहन सेवा (TMT),
ठाणे.

विषय: मिरा रोड ते मुलुंड बस क्रमांक १५३ पुन्हा सुरू करण्याबाबत विनंती.

महोदय/महोदया,

मी, एक विद्यार्थी...

Helpful

2 other people found this review helpful

2 found this helpful

Address: Brahmand, Thane weat

While we were getting in the bus from Borivali railway station at 5.15 PM, THE Bus door closed resulting scratches on my hand and my Bag get trapped. However I get freed and my bag was still trapped in between the doors. When complained to the driver he simply said let it be there.
Date[protected]
Time - 5.15 PM
BUS no-no MH04 LQ 3844...

Helpful

Found this helpful?

Write a comment

Address: Road No 16

Respected Sir/Madam,

I forgot my Apple AirPods (Pink Colour Case) in a non-AC bus going from Thane to Lokmanya Nagar. I boarded the bus at Teen Haath Naka around 8:55 AM.

I am attaching my bus ticket with this complaint.
Kindly check if the item is found and help return it to me.

Thank you.

Name: Chetan
Contact No.: [protected]
Date of Travel: 11/06/2025...

Helpful

Found this helpful?

Write a comment

Address: Thane west

I took bus from Thane station to Vrindavan society having no. mH04EP 852 on 30th may, 2025 at 8.15 to 8.30. the bus conductor was yelling on me on very pitty thing and threatened me to raise his hands on me. His id is 00
103. As a lady it was very unsafe. Such incidents make thane unsafe....

+3 photos

Helpful

Found this helpful?

Write a comment

Address: Thane

About ticket fair...

Helpful

Found this helpful?

Write a comment

Address: Shivaji nagar wagle estate thane 400604

I am handicapped. I am trying to step in bus at back door but driver already opened front door and take other passengers. Even at his mistake he using incorrect and bad language against me. Is this the way to treat handicapped?? I went to back door as per rules. But he already opened front door and take other passengers and shouting at me. Iam herewith attaching bus number photo. And this bus at automatic bus stop (aplab) at 11.39...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Kapurbawadi naka, Thane west

Hi, I am living in Thane, at Kapurbawadi naka, the buses comes from Kasarwadavali to station, but there no single bus going through route Hriniwas marg. Most of the buses from court naka marg only...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Recent comments

TMT bus taking more fare

7 hours 53 minutes ago