The Professional Couriers Complaints & Reviews

Consignment Number: ETR1487453
Booked on 9th Dec from Kottayam.
For the same consignment update, today I called the branch for more than 20 times, they will tell every time Will check and update to you. Then no response.
For discussing the same, I called 9 times on office time.
8 times they dnt picked up and 9 th time they rejected the call.
The staff told lastly we will get so many calls a day so we will not call your number and we can’t contact you back.
This is the peak of arrogance and lethargic attitude from an office branch.
Here by stopping all dealings with professional courier,
And if I dnt get a review or update on same, I will forward this complaint to consumer court.
Branch number which I contacted today: [protected].

I am malleswari. i have sent my courier from banglore on 07.12.2023 through professional couriers to location having pincode 518102. I have called them before to confirm if delivery is available to that location or not. they said it is available. so on 07.12.2023 i have given parcel to them. suprisingly the parcel roamed hyderabad, chennai and finally returned back to banglore - kalkere branch. they told there is no one to pick the call....

I am writing this to inform you that Professional courier Kizhakkambalam is not providing home delivery service and is asking for me to go to their office and collect the shipment.

On 24-Nov my brother had dispatched a "Mobile with Smart Watch" packed safely using PRO Professional Courier Service on 24-Nov.
However, the Dispatch was smooth and on time till it reached HYDERABAD.

After 25-Nov the Status is not Updating as seen below.
I TRIED ALL COMMUNICATION TO REACH KOLKATA, HYDERABAD OFFICE BUT ALL IM GETTING IS FAKE PROMISES AND IRRESPONSIBLE ANSWERS .
I AM DEEPLY CONCERNED WEATHER THE PACKAGE WILL NOW ARRIVE SAFELY OR NOT BECAUSE ITS BEEN 6 DAYS SINCE LAST UPDATE AND NO ONE KNOWS WHERE THE PACKAGE IS.

TO ALL RESPONSIBLE TEAMS TO KINDLY LOOK INTO THIS ISSUE.
"I AM AFFRAID THAT THE PACKAGE IS EITHER NOT SAFE OR ITS LOST SOMEWHERE BY SOMEONE."

FROM MY END I RAISED TICKET WHICH IS NOT PROGRESSING ANY FURTHER.

TRACKING/CONSIGNMENT NO: PRO15696832
TICKET RAISED: ADNX000023, ADNX000024

I TRIED ALL POSSIBLE WAY TO APPROACH AND GET UPDATE BUT ITS NO USE. MORE THAN 72 HOURS SINCE LATE UPDATE ON PACKAGE.
I HAVE A FLIGHT TO CATCH ON 2-DEC FROM KOLKATA TO BANGALORE. IF THE PACKAGE DID NOT ARRIVE ON TIME THEN I HAVE TO CANCEL MY FLIGHT ALONG WITH MY FAMILY.

Contacted Phone Numbers: NO PROPER FOLLOW UP WHEN CALLED
HYD: [protected], [protected]
Kolkata: [protected]

L have registered complaint about my courier. consignment number is ASD5012089. if you don't give my courier back. I will informed to where my help come from. i have spend 60 rupees also. money is not matter. the courer that i sent inwhich i kept sample for analysis. i had spoken to all the numbers related to proffesinal courier. but no help got. that's why I have decided this. your service is very very worst. i won't encourage and recommend...

Hi., I suppose to receive an parcel on Last week but still today I didn't received, I'm trying to track the parcel it's shows dispatch between two different districts. When I try to call the customer care they're not responding to any calls or message too

One of my friend has couriered personal items to which The Professional Courier team had assured for home delivery.
Thereafter the courier reaches to district hub, they are nor delivering the product moreover asking for pick up which is 20KMs away.

Informed customer service and they have filed but no response further

Everytime the professional couriers make a call and telling to collect the parcel from them orelse they are not delivering to home. Everytime we need to go to the main area of our location and need to collect the parcel, we need to wait for sometime to get the parcel. They are always telling that the area is not deliverable. If not then why are they accepting the orders? Except this service all delivery partners are delivering in home.

I couriered a parcel from Kattupakkam, Chennai MAS[protected] to my client in Bangalore on 19 sep 2023 .After numerous calls which no one will answer or either they will be busy, managed to raise a complaint that the parcel has not delivered yet it’s been more than 10 days ..After complaint also they didn’t respond or called back regarding the status of the complaint.Today 3.10.23 I called them to enquire about the complaint professional...

Hi,
I have sent my company id card from blegaum to hyderabad through professional courier(BGM[protected] on 11th Sep.Till date (21st sep) it is not dispatched.

I have given a couple calls to the Secunderabad office but the issue not been resolved.
Narayanguda phone number no one answering

My Name is Subhash Kumar Sharma. The Parcel Booking from Full Address: SUBHASH KUMAR SHARMA, ADDRESS: GLOBUS LIFESTYLE-DARBHANGA, PIN CODE: 846001. TO/DELIERY ADDRESS: E BLOCK, 3ND FLOOR, INTERNATIONAL TRADE TOWER, NEHRU PLACE, NEW DELHI, DELHI-110019
PHONE:[protected].

My package is neither delivered to destination and delivery guy did not attempted to deliver the package twice.
Kindly look in to this and make it reach to source as soon as possible
Track I'd KLR147243

I have sent a courier of 2.6 kg from Pune Professional courier to Lucknow dated 25th September

The courier has taken 14 days and it is yet not delivered.I have tried to reach help from Pune Yerawada branch as well as Lucknow branches but no proper respnse from the team

Pathetic behaviour of Varsha Pune team and irresponsible and does not even work I thing .Also the lucknow team is non responsive.

Please help in this matter urgently and let me know the status of my courier.

Thanks & Regards
Nilesh Thakur
[protected]
POD number : PNQ[protected]

One of my friend recently couriered hospital bills and he enquired before even sending the courier, if the courier will be delivered to the address mention only after confirming he paid money and filled all details related to courier. The courier was supposed to reach me after 3 days .but I got a call after 1 week saying to collect courier from office .when I asked the professional courier team gave rash and unprofessional comments and even threated me that my courier to returned back .

My consignment number HRD[protected]already one week completed but i have not received my courier from Bangalores to Jammu.. At present it is showing in transit from past 2 days .. but no updates.

Request you deliver courier ungently ...

On 17th Aug, I handover my packet to the Cuffe Parade branch, Mumbai. it was supposed to reach Agra in next 2-3 days.
Till today on 25th Aug it has not reached. I am asking for help from Branch manager of cuffed parade but he is not much interested in this matter.

I handover my packet to company representative on 17th Aug but till today on 25th Aug, packet has not delivered. And local mumbai office is not supporting for that.

The parcel sent from TN on August 11, 2023 but till (August 22, 2023) now the parcel did not reach me. When I called customer care, no response from anyone. Please do the needful. Thank you.

I'm Sankoju Shiva Sai, was a resident of SF 1, 87A, Lane Number 6, Shakti Khand 2, Indrapuram, Ghaziabad, 201014, working at Landis Gyr Limited, Candor Tech Space Sector 62, Noida. I resigned from my job on 26th July 2023 and decided to move my luggage from Indrapuram to Hyderabad (hometown). So, I came across this website https://theprofessionalpacker.com/, +[protected]Kuldeep Singh) and I have given my luggage i.e. Hero Duet Scooty TS05ET5474, Two Flipkart Brand Coolers, Two Foldable Mattresses and a luggage bag after discussing everything in call with Mr. Kuldeep Singh aka Marketing Executive on 27th July 2023. A transport vehicle with number HR 39E 6166, driver number +[protected] along with one more person has come to pick up the goods saying that they will transport the goods in 2 to 3 days, paid an amount of Rs. 5000. On the same day evening, he has again demanded an extra amount of Rs. 7800 for taxes and all, which was not told before. I was helpless and paid the amount. Now, today i.e. 8th Aug 2023 he is demanding Rs. 10000 extra saying that he has been caught by police. Till now my luggage and vehicle is not delivered.

The phone Numbers which have contacted me are:

1. Mr. Kuldeep Singh - +[protected]. Mr. Arvind Singh[protected]

3. Driver who came for Pickup- +[protected]

4. Praveen Kumar - +[protected]

They mentioned the office location as Najafgarh Road Bajghera Bus Stand New Palam Vihar, Sec 112, Gurgaon 12201.

They are talking in abusive language if I reply that I wont pay any extra money or try to ask about the details. He is blackmailing that the luggage won't be delivered if I don't pay the money.

Since, I moved away from the Indrapuram address, I became helpless. Currently, I'm staying at my hometown i.e. 12-138/1/C, Santhosh Nagar, Nakrekal, Nalgonda, 508211, Telangana.

My friends Hemanth Kumar Papineni and Manohar Gattamaneni where at the time of picking up my goods into their vehicle.

Hello,

I faced a very unprofessional approach by your staffs in Thrissur, Kodagallur and Vadanapally Branches (Kerala) I have sent the above consigment on 07-AUg-20023 from Chennai; in tracking system it shows reached Thrissur on 08-aug-2023 still not received.

I am trying to check with above three branches none of them are accountabiity for thier work they are diverting with to these branches I tried calling...