The Professional Couriers Complaints & Reviews

Hi., I suppose to receive an parcel on Last week but still today I didn't received, I'm trying to track the parcel it's shows dispatch between two different districts. When I try to call the customer care they're not responding to any calls or message too

One of my friend has couriered personal items to which The Professional Courier team had assured for home delivery.
Thereafter the courier reaches to district hub, they are nor delivering the product moreover asking for pick up which is 20KMs away.

Informed customer service and they have filed but no response further

Everytime the professional couriers make a call and telling to collect the parcel from them orelse they are not delivering to home. Everytime we need to go to the main area of our location and need to collect the parcel, we need to wait for sometime to get the parcel. They are always telling that the area is not deliverable. If not then why are they accepting the orders? Except this service all delivery partners are delivering in home.

I couriered a parcel from Kattupakkam, Chennai MAS[protected] to my client in Bangalore on 19 sep 2023 .After numerous calls which no one will answer or either they will be busy, managed to raise a complaint that the parcel has not delivered yet it’s been more than 10 days ..After complaint also they didn’t respond or called back regarding the status of the complaint.Today 3.10.23 I called them to enquire about the complaint professional...

Hi,
I have sent my company id card from blegaum to hyderabad through professional courier(BGM[protected] on 11th Sep.Till date (21st sep) it is not dispatched.

I have given a couple calls to the Secunderabad office but the issue not been resolved.
Narayanguda phone number no one answering

My Name is Subhash Kumar Sharma. The Parcel Booking from Full Address: SUBHASH KUMAR SHARMA, ADDRESS: GLOBUS LIFESTYLE-DARBHANGA, PIN CODE: 846001. TO/DELIERY ADDRESS: E BLOCK, 3ND FLOOR, INTERNATIONAL TRADE TOWER, NEHRU PLACE, NEW DELHI, DELHI-110019
PHONE:[protected].

My package is neither delivered to destination and delivery guy did not attempted to deliver the package twice.
Kindly look in to this and make it reach to source as soon as possible
Track I'd KLR147243

I have sent a courier of 2.6 kg from Pune Professional courier to Lucknow dated 25th September

The courier has taken 14 days and it is yet not delivered.I have tried to reach help from Pune Yerawada branch as well as Lucknow branches but no proper respnse from the team

Pathetic behaviour of Varsha Pune team and irresponsible and does not even work I thing .Also the lucknow team is non responsive.

Please help in this matter urgently and let me know the status of my courier.

Thanks & Regards
Nilesh Thakur
[protected]
POD number : PNQ[protected]

One of my friend recently couriered hospital bills and he enquired before even sending the courier, if the courier will be delivered to the address mention only after confirming he paid money and filled all details related to courier. The courier was supposed to reach me after 3 days .but I got a call after 1 week saying to collect courier from office .when I asked the professional courier team gave rash and unprofessional comments and even threated me that my courier to returned back .

My consignment number HRD[protected]already one week completed but i have not received my courier from Bangalores to Jammu.. At present it is showing in transit from past 2 days .. but no updates.

Request you deliver courier ungently ...

On 17th Aug, I handover my packet to the Cuffe Parade branch, Mumbai. it was supposed to reach Agra in next 2-3 days.
Till today on 25th Aug it has not reached. I am asking for help from Branch manager of cuffed parade but he is not much interested in this matter.

I handover my packet to company representative on 17th Aug but till today on 25th Aug, packet has not delivered. And local mumbai office is not supporting for that.

The parcel sent from TN on August 11, 2023 but till (August 22, 2023) now the parcel did not reach me. When I called customer care, no response from anyone. Please do the needful. Thank you.

I'm Sankoju Shiva Sai, was a resident of SF 1, 87A, Lane Number 6, Shakti Khand 2, Indrapuram, Ghaziabad, 201014, working at Landis Gyr Limited, Candor Tech Space Sector 62, Noida. I resigned from my job on 26th July 2023 and decided to move my luggage from Indrapuram to Hyderabad (hometown). So, I came across this website https://theprofessionalpacker.com/, +[protected]Kuldeep Singh) and I have given my luggage i.e. Hero Duet Scooty TS05ET5474, Two Flipkart Brand Coolers, Two Foldable Mattresses and a luggage bag after discussing everything in call with Mr. Kuldeep Singh aka Marketing Executive on 27th July 2023. A transport vehicle with number HR 39E 6166, driver number +[protected] along with one more person has come to pick up the goods saying that they will transport the goods in 2 to 3 days, paid an amount of Rs. 5000. On the same day evening, he has again demanded an extra amount of Rs. 7800 for taxes and all, which was not told before. I was helpless and paid the amount. Now, today i.e. 8th Aug 2023 he is demanding Rs. 10000 extra saying that he has been caught by police. Till now my luggage and vehicle is not delivered.

The phone Numbers which have contacted me are:

1. Mr. Kuldeep Singh - +[protected]. Mr. Arvind Singh[protected]

3. Driver who came for Pickup- +[protected]

4. Praveen Kumar - +[protected]

They mentioned the office location as Najafgarh Road Bajghera Bus Stand New Palam Vihar, Sec 112, Gurgaon 12201.

They are talking in abusive language if I reply that I wont pay any extra money or try to ask about the details. He is blackmailing that the luggage won't be delivered if I don't pay the money.

Since, I moved away from the Indrapuram address, I became helpless. Currently, I'm staying at my hometown i.e. 12-138/1/C, Santhosh Nagar, Nakrekal, Nalgonda, 508211, Telangana.

My friends Hemanth Kumar Papineni and Manohar Gattamaneni where at the time of picking up my goods into their vehicle.

Hello,

I faced a very unprofessional approach by your staffs in Thrissur, Kodagallur and Vadanapally Branches (Kerala) I have sent the above consigment on 07-AUg-20023 from Chennai; in tracking system it shows reached Thrissur on 08-aug-2023 still not received.

I am trying to check with above three branches none of them are accountabiity for thier work they are diverting with to these branches I tried calling...

I faced a very unprofessional approach by your staffs in Thrissur, Kodagallur and Vadanapally Branches (Kerala) I have sent the above consigment on 07-AUg-20023 from Chennai; in tracking system it shows reached Thrissur on 08-aug-2023 still not received.

I am trying to check with above three branches none of them are accountabiity for thier work they are diverting with to these branches I tried calling the main branch Thrissur...

The above consignemnt reached your kundara branch on 5th of aug 2023. They rand g up and told me that there is no door delivery and so i have to go to their office and collect the letter. I am a senior citizen aged 78 and expressed my inability to move . The y refused for door delivery. They told that it i s a regular practice there. Next day i waited for delivery. They never turned up.Since the matter was urgent, agfter waiting up to 5 pm, i hired a taxi and went to their office to get the letter. This is quite unpleasant and an unfair trade practice.Hence i have decided to approach the conusmer dispute forum kollam for redressal of my girievance if no satifactory explanation is recived from your side

I had couriered parcel on 03/08/2023.
The courier was supposed to deliver by 05/08/2023 to the respective location but till has not been received.
On the tracking details it's just showing 03/08/23 received at MUMBAI KURLA-AMB.

A courier(DOCKET NO PNI[protected] dispatched to me last month[protected] has not been delivered to me till now. The package was arrived in professional courier office mannuthy (state - kerala, district - thrissur) last monday[protected] which is 4km away from my location. They had made call to me over phone informing the same on[protected] and has adviced me to come to their office to take delivery of my pacakage. I asked the reason why they are not able to deliver item to the address mentioned in package for which the professional courier executive (ph no: [protected]) gave a reply that it will take 1 week to reach to the destination mentioned in package at the time of booking as there is no staff for delivery.

Yesterday[protected] i had contacted the same executive over phone and enquired regarding the delivery for which the executive asked me to reach their office for taking delivery . Today i again made call to same executive enquiring the time of delivery for which reply is there is no staff for delivery.

I wonder how could such a well known courier service is so irresposible to their own customer who had maid complete payment for delivering the item. Why could you appoint staff .

I also made phone call to customer care executive of thrissur district head (ph no:[protected])reporting the same and they responded saying, it is up to the located area executive to deliver the courier and they have nothing to do with the lead time in delivery.

What my request is to look into the subject matter and do the needful on urgent basis to resolve my issue ie deliver my product (docket no: PNI[protected]

I also need a proper explanation from your side for wasting all my time.
Even today your executive is not able to say the expected delivery time rather he is asking me to take delivery from your office.

What is the point in paying your courier charge if you cant deliver item even after reching your own office more than 6days???

I had couriered the medicines with the required prescription letter on 01/08/2023 at around 12.30pm on a very urgent basis for which I paid Rs.350/- charge.
The courier was supposed to deliver by 03/08/2023 to the respective location but till 05/08/2023 it has not been received.
On the tracking details it's just showing 03/08/23 at Nashik factory.

Whole day, I have been making calls to one of the staff Kiran - [protected](Nashik), but with his irresponsible behaviour he was unable to give me the update and also cut my calls.
Later I called up in the Thakurdwar branch (Mumbai from which I sent the courier) to Vijay - [protected], but he also failed to give me the update regarding the delay in delivery.

There is a patient who is required for this medicines (worth Rs.5000/- )on time hence this couriered was sent on URGENT BASIS.
But with careless, non-working & inefficient staff I'm experiencing a big loss.

I'm very disappointed with this company.