[Resolved]  The Ratnakar Bank Ltd — Rbl bank credit card has been declined

I am having a credit card of ibl bank and i used it for rs.135000/- and i got the statement with the same amount as due payment and the last date was 22/03/2016.
As we all know that in those dates because of holi festival banks were not operating so i called customercare and asked them that how can i pay my dues payment and he said you can make the payment via NEFT and gave me proper information and i tried to make payment but every time i try to pay there is showing in the last page as error or this payment can not be done at this time so i wrote a mail to rbl helpdesk and explained them everything for that I couldn't get reply from them yet and next day i again tried and this time i tried every payment mode but it couldn't complete as i got to knew that because bank are not operating for holi vacation as i am having others bank cards also so they sent me a mail regarding this and finally when banks get open i made the payment and once the payment got done i got an sms stating you have exceed your credit card limit kindly make the payment immediately and then i told them i already made the payment never used or exceed my limit as my card limit is 137000/-.
After few days I received my next month card statement and i got shocked as they are asking me rs. 6849/-.
Is customers are fool or they are trying to make them fools i have others bank cards also but they never make this types of mistake even i am also disappointed with this bank as they dont have proper management to serve their customer properly but this time they made me crazy and i am not gonna pay this nonsense amount

Dear Concern,

This letter is to [notify you to our conversation of Monday, April 04, 2016 2:41 PM] about a problem of [Re-Verification My Credit Card Application, ] at your Kolkata location.
I am dissatisfied with your [Credit Card Division services] because [as per your Email conversations on 12th Of April I’m receive your conformation of Re-verification of my office Address and you are mention there, it will tack 15Days]. I have already attempted to resolve this problem by [4th April to till now]. I have forwarded all copies conversation mail of my records.
Unfortunately, the problem remains unresolved. I am hereby requesting that you: when I get the all conformation regarding My Credit Card Application Statues. My CIBIL was good and I get Personal Loan.

Card Application Reference Number #CC794TM9VT
Mobil No: - [protected]
Please contact me within [3] days to confirm that you will honor my request. I have prepared a complaint for submission to the proper agencies for investigation. I will not file the complaint if you resolve the problem within this time period I have indicated.
Thank you for your anticipated assistance in resolving my problem. Please contact me at [telephone number and/or e-mail address] if you have any questions.

Please note that i applied for rbl credit card and got reference no : #CCA6590DDR. I got all verification done . I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows. Application reference number #CCA6590DDRi, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of rbl bank who called us for credit card and we never gone to rbl for the same. I have submitted all required documents needed and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil is all clear. If i will not find reason for rejection, I will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. Please provide reason or else i will file case in consumer court. Regards Sridhar please suggest me what is next process. And where exactly my application got declined. Hoping positive response

Regarding credit card rejection

My credit application was rejected by RBL, i want to know the reason . As I am having good CIBIL score, I dont know why you rejected my card. My application reference number is #CC6SM8S8S9. . Please do reply else I will file a case against rbl for defaming customers. .

How to Get My Credit Card Application Status ?

My Application which was given by Executive is numeric.

RBL bank site is asking number with # and number with characters. like #CC6SM8S8S9

How can I get my application status ?

Hi.
My name is Nagesh and I had applied RBL credit card from last month and received lot of verification call from bank also the executive visit in my house and verified however I received Sme your card has been declined contact us for details. I have call the customer care number maximum time and the ivr advice me we will sms you.

But till I did not get any sms also I have sent email to [protected]@rblbank.com aslo did not receive any confirmation could you please confirm me why my card declined which criteria I did not met however I already verified everything.
Please contact me as soon as possible with proper response. My mobile number is [protected]

RBL BANK Pathetic service.

Guys RBL Bank is one useless thing. At all cases avoid applying for this Credit Card. I have applied for RBL Credit card and my reference number was #CC9T99T5NR. For 1 and half months they gave false promises saying that the application is under process. After 1 and half months when I contacted them they told me that the credit card is approved and I will receive the card in 5 to 6 days. After 2 weeks after continuous followups and calls I got a email stating that my credit card application is rejected.

Total false promises and misleading people. Their customer support is Pathetic. I tried to contact them 100 times and was able to speak to them maybe twice and that too useless. I highly recommend not to go for RBL credit card.

Hi,

My name is Manoj Kumar and I am working in a reputed firm in Gurgaon from more than one year. Recently I applied for a loan on "Money Tap" app. I got the approval of 1, 22000/- as my credit line. Money Tap people told me that "RBL Bank" has approved my loan and I need to submit the required documents regarding the same. Money tap was the mediocre between me and RBL.

I handed over all the required documents to the executive visited my place. After few days I came to know that my request has been declined by RBL Bank as it did not meet the policy requirements of RBL Bank. I tried to confirm the exact reason as to why my application was rejected however I did not get any satisfactory answer neither from RBL nor from Money Tap. I asked money tap to send me my Cibil report which they did. I checked the report and everything was fine.

I still do not understand why my application was declined. I have never defaulted any of my payment in my life. I am getting a salary of more than 25000/- per month. Then why am I not eligible for a loan?

RBL did the same last year as well. Their executive use to call me every now and then offering a credit card. Initially I did not show any interest but later I agreed to get a credit card. Same thing was happened at that time as well.

I am just pissed off from you guys. Please do not call me if you can't provide us the better service. Why are you wasting your own time along with mine?

Manoj Kumar
[protected]
Mangol puri, New Delhi.

Hi,
My name is sanjeev kumar from Delhi NCR. I have received a mail regarding pin information of RBL credit card and received the card also. regarding the same i sent a mail for this to card service. My question was simple "who applied this card" and why did not you ask and confirm me regarding the same. then they replied me that you applied the personal loan with bajaj finance and our card is co branded card with bajaj. I want to ask question on that even then why did you not verify and confirm this with me. even i specially mentioned that i don't want any card with my loan then why you sent.

Its a gentle request to you, please close this card ASAP. As i will effect my CIBIL also. Please do it.

my email id is [protected]@gmail.com,

Hello,
I had applied for RBL Credit card on May 29th (Application number: [protected]). 2 Days after I had received a call from one of the RBL executive regarding document verification. They asked me for local address proof. I just send them through email that they provided to me ([protected]@rblbank.com). 26 Days got over I didn't get any call from their end. There is no notification to me till date at least they can tell me the status if they can't provide means please notify me with the reason. So I can find some other source.

Thanks & Regards,
Karthik.R
[protected]
[protected]@gmail.com

Dear All,

this RBL bank has wasted my time they have done the same things with me and my friend too, my appliction reference no. is #CCAA4M7A96 & [protected]

please anyone help me out to take serious action against them they have wasted almost one month of mine.

Dear All,

this RBL bank has wasted my time they have done the same things with me and my friend too, my appliction reference no. is #CCAA4M7A96 & [protected]

please anyone help me out to take serious action against them they have wasted almost one month of mine.

Hi Team

Please find my application no.: [protected]
my mobile no. is 8375027***
my email id is [protected]@gmail.com
The card would be delivered on this week as confirmed by your agent, but did not get it yet.

Please note that i applied for rbl credit card and got reference no : ##CC9R6TT5T7. I got all verification done at my office and residence too. I got multiple calls at office too for verification. However it still show under processing I gave all papers and verification also done positively. I called customer care and they are not giving any correct reason of the delay. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for delay My cibil check via RBL was done on 10th July 2018 . My cibil was all clear and i got home loan too on same address. I have sent multiple reminders through emails as well, I will be force to file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. Please provide reason of the delay or else i will file case in consumer court. Regards Sidharth Batra please suggest me what is next process. And where exactly my application reached . Hoping positive response.

Hi I'm. Mukesh. My card platinum super card I have then transaction time card is decline wht happend. Wht should I do. Plz help this. mukesh.[protected]@gmail.com [protected]

my complaint still pending kindly do the needful asap
my contact no is[protected]
mail id is:- navneetjain.[protected]@gmail.com

The person I got a call from rbl was really helpful, , but than I applied for my card on 26march Nd thAn b4 few days I recieved msg saying Congratulations! your request for a RBL credit card has been approved. Your new card will be dispatched shortly file number #CC77AKN85N still dint recieve it don’t even know if It’s dispatched only know its approved, , , I realy like rbl because the executive I spoke to was good nd excellent communications he had but the service was bad after almost a month sunno about the card Nd not even sure where it is if it’s dispatched or no

My rbl credit card application status was final approve when can i expect to get card ?? #CCB9IKVX5K

Please note that i applied for rbl credit card and got reference no. #CCWAD1P212 right now application status showing reject ops why bcz kyc done and customer care tell me your application not found yet and he is not telling application right satus..i want resolved this query anyhow...