[Resolved] Tikona — Harassment

ayonab

from Bengaluru, Karnataka

Address:	560076
Website:	[email protected]

Tikona customer service not cancelling the service and keep generating bill month by Month When I told them to disconnect the asking for referring a person name who can take connection and then only the will remove the connection. Now am getting collection calls and they told file a case against me and today again I make a payment for which I am not using tikona service
Customer ID no [protected] Bangalore.

Please look into this issue as the keep calling even in working hours threaten us to file a case and cancel you national ID like Voter Id pan CARD today I got a call from deepika das as she calling from delhi civil court as she mentioned that you voter Id will cancel if you are not making payment
I got call from number [protected] and her ID she mentioned ND/4404/2007 with email address [protected]@gmail.com I forward a mail regarding this and I made a paymey of amount Rs 2112 extra as I never used the service after I have given request for disconnection its tikona team they are not disconnecting the service and keep charging every month

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May 28, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Apr 01, 2017

Updated by ayonab And I need refund for this amount and Tikona team should provide me compensation for this kind of harssment
and written No due certificate and connection cancellation detail in written

Verified Support

Apr 04, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Jha,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

Verified Support

Apr 27, 2017

Tikona Digital Networks Customer Care's response Dear Ms. Jha,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.