Tikona — Tikona-Threating to go to Delhi court

Address:Pune, Maharashtra

My Id is [protected]. Name is Pankaj Dhapke. I was living in my older address and was planned to left flat on 10th May. So I had put a request to close the connection or please transfer it to my new address. But due to connectivity was not there is my new address so the tikona guy took the device on May 7 th 2015. In June I got bill for the month of May. Now Tikona guy already taken the device and I also left the house then what is the point to send May month bill and my billing cycle was 10th. Today I am getting call from below numbers: [protected], [protected], [protected] That lady is saying "I am calling from CIBIL department. Tikona filled a case on you and we had sent you notice 7 days before and if you do not pay the amount then we will drag you in court. You need to come to delhi court for court case filed against you. Dont involve in this all court-kacheri matter for 1400 rupees or it will affect your future." These are the threatening wordings of that lady. When I searched these numbers in Truse Caller then all these numbers are mark as spams on the name of Tikona. Is this how tikona treats their customer? Why would anyone want to use your services after facing such horrible customer experience. Your company's prime focus should be on serving your customers properly not on harassing or torturing them. Why should I pay if I have not used your service and even there was no device was there after 7 th may in my building ? What is the point to generate bill of 10 May to 10 June ? On 10 June I got bill of around 850 and now how it is 1400 ? If this matter doesnt sorted out in this month then since my uncle is in police department in Pune, I am planning to put FIR against Tikona company. -pankaj dhapke
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Dear Pankaj,

Greetings from Tikona.

Please be assured that your concern listed Sept 24, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Hi Pankaj,

My name is Rachit Kankane, i am also experiencing the same behavior from Tikona and also getting calls from these numbers. You can check my post on below links:
https://www.consumercomplaints.intikona-harassment-c1150380
http://www.grahakseva.com/complaints/261455/tikona-digital-harassment

I sent mails to these guys many times to send me bill of 13 days, but they never send. Additionally If you decide to pay billed amount, then also there is no surety that you will not receive these threatening calls in future.

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