[Resolved]  Tikona — Unnecessary calls and pressurization for bills`

Address:

Pune, Maharashtra

After using Tikona internet services for 1 year without any disruption in payments from my side, getting messages & calls from TIkona saying your bill of 1845.96 amount is overdue which will affect my CIBIL score and will get court notice for that. They gave me contact number [protected] to contact. I called above number and asked just 2 question: - Which 2 months this billed amount is for? - What is my last used/login date of Tikona? He just disconnected this call and now not receiving my call. I tried reaching customer care for more than 5-6 times and they are also not receiving my calls after entering my customer id. I had requested to discontinue my services last year itself by clearing all dues because they didn't relocate my connection from Hadapsar to Kothrud in more than one week, so I went with Hathway. On request of Tikona Sales executive I kept my services on hold because they said "if you don't like Hathway connection Hathway Internet And datacom LTD then you can continue using Tikona services. You will not be charged anything for this hold period and after that if don't resume then your connection will be discontinued." This bill is generated after that hold period even though they have not installed Tikona internet at my place and I haven't used it. I have already disconnected my services in starting of 2015. what tikona wants me to pay me for? You guys are very unprofessional. Last month one lady defiance me saying you can't go to Singapore as we have updated status on your passport number. Is it? I went there, I stayed for one month and returned back. This is last warning to you otherwise I will have to take further legal actions and I will make sure that this matter will definitely hamper your business in Pune. My details are as below: Cust ID: [protected] Name: Kiran Jadhav