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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 4

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A
atawade
from Mumbai, Maharashtra
Oct 2, 2022
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Avoiding giving refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:Travolook.in

I booked a Rtn flight on 6 June 2022, from Mumbai to Bangalore. Ref: REF[protected]. The booking was cancelled within 5 min after deducting amount from my bank as the fare was not available. Till today Oct 2022 I have not received my refund after numerous follow up. It is only increasing mental stress for me with no confidence on such sites....
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P
prachpan123
Sep 30, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
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Airline booking fraud

Address:travolook.in

I booked a ticket from Travolook on April 16, 2022.
Right when the booking was done, they mentioned it could not be processed and would be refunded. Since then I have followed multiple times, but in vain.

I googled and identified that they are doing this fraud with everyone using this site. Need your support to get the refund and get this website booked for fraud.

Official Site - travolook.in
Reference...
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G
Gul23
from Guwahati, Assam
Sep 28, 2022
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Refund not received since 3 months

I was booking a ticket on 20th June, and after I paid the money I received a mail saying that it's not booked and and that they will refund my money in 7 days and I have kept calling customer care and mailed them since then but haven't received my money back.
These are the two tickets' reference number (REF[protected], REF[protected] which amounts to around 8000+.
I researched about them online and found out that they are fraud...
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R
Raja Ranjan123
from Patna, Bihar
Sep 28, 2022
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Partial refund received after several months

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:travolook.in

Hi All,

I have booked an flight ticket (Patna to Bengaluru) on 14th April 2022 from Travolook website.

Then after some time I got an email with subject - Flight booking In-Progress with Booking Ref: REF[protected]

Then again 15 minutes later another email In have got with the subject - Your Booking is cancelled with travolook.in: REF[protected]
After so many calls and registering complaint...
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J
Jp251
from Hyderabad, Telangana
Sep 27, 2022
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Against my refund

Address:Guragon, hyderabad

Hi Team,

I booked my ticket dated on 24/06/2022 from visakhapatnam to hyderabad using travollook after completion of payment i received a mail stating that due to fair expiration we are unable to process your request our customer support executive will assist you and your refund will be processed with in 10 to 12 Days. I am following daily from past 3 months till now my issue wast not resolved. Kindly look into this and take...
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A
Anushruti Kishore
Sep 27, 2022
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Refund for flight booking

Address:Pune

Me and my husband made bookings with reference no’s REF[protected] and REF[protected].
We made these bookings on 9th June, 21 and 11th july, 21 respectively.
It’s been 4 months of writing emails and following up with your customer care.
But nothing has happened so far.
Kindly refund our money back- 7485 INR and 4869 INR...
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B
Baiju77
Sep 24, 2022
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Refund not received after more then 3 months

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:travolook.in

Dear sir,
i booked my tic. through travolook on 14th of june, and amount 10138/- was deducted but tic was not generated, after that as per there policy within 7to 8 days amount should refund to me. but even after that no amount was received, i start to call them every week, every time they given time wait for one week, now after three months they told me wait for 48 hours, but still no amount was received
total amount details...
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M
msinniah53
Sep 23, 2022
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No refund for cancelled ticket since May 2022

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

Date of incident: 7 May 2022
Name: Sinniah
Contact Number: +[protected]
Booking Ref Num: REF[protected]
Description: MY flight ticket was cancelled by Travolook on 7/5/2022. I've been following via email for refund but till to-date no refund was provided.
There's no follow up or holding reply from them although we have mailed them numerous times. Since the cancellation was done by Travolook, I request for...
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A
Amjad Abdul Hai
from Patna, Bihar
Sep 23, 2022
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Regarding refund of my cancellation from travolook

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I was trying to book my ticket Delhi to Patna on 26july my payment got deducted but ticket was not booked due to some technical error. Travolook Custumer care promised me that money will be credit in next 7 days but it’s been almost 2 months payment not yet credited in my account. And I am following them every week and they are just delaying intentionally. Because everytime they said money got revert back to their account.I asked them to...
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K
Kapil Bhrdwaj
from Guntur, Andhra Pradesh
Sep 20, 2022
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Refund by travolook Regarding reference no. 158844253

Address:TRAVOLOOK, 836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India

I booked my ticket with reference no.[protected] . My ticket was not confirmed and I was assured that my payment will be refunded in 4-5 working days. With repeated calls and harassments from your end 180 days have passed and I still didn't get the refund. Will the amount be refunded with interest or harassment compensation. This is my 8th mail and I was assured on june 16th that i will have my refund within 10 days and now its already 90...
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M
Mongankit
Sep 19, 2022
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No Refund even after 2 months

Address:Haryana
Website:www. Travolook.in

I am chaising company for refund for than 2 months now with more than 20 calls. Every time Travolook team promise to refund in next 4 working days, but till date no refund.
Travolook should be banned doing business until they resolve customer complaint, as they are harassing people and not refunding hard earned money of people...
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A
Abhi Adv
Sep 16, 2022
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Refund payment dated 7 July 2022

Address:Bhagalpur

I did contact to ur operator [protected] up to 15 times from 7 July but she only say in every time two or three days
But I did not got any refund amount
My flight booking reference no REF[protected]
Booking date 6 July
Amount 8573
Pls refund my payment...
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S
sumitsurana1
from Kolkata, West Bengal
Sep 15, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Refund issue against Ref No. : REF831201353

Address:Gurugram

Not getting refund against my Flight No. Ref No. : REF[protected]. Amount Rs, 8016...
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K
Ketulmicro
Sep 15, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Airline Ticket Booking / Not getting the refund amount from Travolook.

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Dear Sir/Madam,

This is regarding the Not getting the refund amount from Travolook.

I have visited Travolook website for Air Ticket booking on 25th Jul 2022. Based on the availability of ticket, I have booked the ticket for Ahmedabad to Bangalore for 10th Aug 2022. For booking purpose, I have paid INR 20950 through my credit card.

Immediately after booking I have received an email saying - Your...
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S
Shagun Bandi
Sep 14, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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No refund in 2 months.

I tried booking my flight on 14th July. They could not process the flight and said I’ll receive a refund. I still haven’t received the refund for the same. I had been more than 2 months now. Not recommended....
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H
harshphoenix
from Jaipur, Rajasthan
Sep 14, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Travolook is not ready to refund my money.

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008
Website:www.travolook.in

My refund reference number is: REF[protected]
My contact number: [protected]
I have booked a round trip from Jaipur to Pune on 9th July. They called me within 10 minutes and told me that the ticket is not confirmed and the money will be refunded. It is now more than 2 months since I am following up for my refund. The customer service is always giving me next dates for the refund. The last time when I called, she straight away told...
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A
Adil@93
Sep 12, 2022
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Refund Amount Not Given After 3 months

Hi,

I had booked a ticket from Lucknow to Mumbai for 6th June 2022. The booking was cancelled within 20 minutes on 4th June 2022. When I had a conversation with one of the executives they had informed me that within 10 working days the refund amount would be credited to my account. But it's been more than 3 months but the refund amount has not been credited yet.

Booking Details:
Reference No: REF[protected]...
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V
vivek mishra
Sep 12, 2022
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Refund and fraud issue

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Dear Sir/mam

I had booked an airlines ticket on 11th June 2022 from their website, the amount of which was given 12424 through net banking, After that, telling some issues on behalf of the airlines, this ticket was discarded, soon after which his executive talked to me, I got your ticket That your ticket has been discarded and your refund of Rs 12424 will be credited to your account within 48 hours.But since then no money refund...
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S
Satya0250
Sep 10, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Not processed refund payment

I approached this website for airlines booking and immediately post the transaction, traveler informed that booking has been cancelled and the refund will be initiated & get credited in 15 days.

Today, It was 2 months passed and still the refund is not processed.
Every time call center team extends the dispatch date by a week and no proper resolution yet.

Your Booking is Cancelled with travolook.in: REF[protected]br...
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K
Kapil.Mohan
from New Delhi, Delhi
Sep 10, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Do Not Use Travolook (#BOYCOTT TRAVOLOOK)

First of all, this site deserved to be CLOSED. TRAVOLOOK ### don't deserve any star not even one star.

This whole site is a SCAM guys. First of all, to tempt CUSTOMERs they show low fares on the site and when CUSTOMER book the flight they cancel it saying that fare shown on site was expired and we will refund your money in 7-10 days. However, THEY NEVER REFUND YOUR MONEY.

Coming to my experience, I booked a...
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