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Travolook Complaints & Reviews

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Last updated Mar 4, 2024
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Travolook Head Office Address

836, 2nd floor, Udyog Vihar Phase V, Sector 19
Gurugram, Haryana 122008

India

Travolook reviews & complaints page 7

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K
Kumar alok pathak
from Jamshedpur, Jharkhand
Aug 21, 2022
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Refund against Ticket cancelled

Address:Gurgaon
Website:Travolook.in

Hi Team,

It's been almost around a month that I have been continuously following up with you all over customer care number.
I was intimated over mail that the ticket was cancelled because of flight operation issues (ticket booked on 25th July 2022 for 5th aug 2022 Ranchi to Bangalore) and was supposed to get the refund within 7-15 working days.It is too delayed now!!
Could you please show up the similar concern...
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H
himanshu Dhumal
from Delhi, Delhi
Aug 20, 2022
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Refund not received and nodal email not working REF171965048

Hi, I did a booking on 10th July and got a message that booking cancelled from Airlines end. I waited 15 days patiently for the refund but did not get any. I then tried their mailing from which i got no response.

I then mailed the nodal email [protected]@travolook.in from which I got a response to submit bank details. I immediately tried to mail back but since then I am not able to mail them back. Their mail gets bounced and I am...
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K
karu1985
Aug 19, 2022
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Ticket amount not refund

I am booked at 21/07/2022 TIRUPATI TO HYDERABAD .Amount 3078 debit in my account.Ticket not confirmed, But not refund till date. Custoner care not receiving calls.
Please close the TRAVOLOOK site.
and please REFUND the AMOUNT sir.

Passenger Name - Karumanchi Srikanth
Mobile Number - [protected]
Ticket Ref No - REF[protected]...
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D
d@ish
from Bengaluru, Karnataka
Aug 19, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Refund Not Proceeded

My name is Dhriti from Bangalore . I had booked an air ticket on 14th July 2022 from Bangalore to Varanasi through one Travolook.in which was canceled by them due to a technical issue PNR didn't generate by Airline REF[protected]. I also received a call from them informing me of the same and I was told that my refund will be done in 7 to 10 working days. However, the same has not been done and mostly I tried to connect with customer care more...
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P
pratap
from Hyderabad, Telangana
Aug 19, 2022
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Not refunding my amount - Agency -Travolook

Reference:REF[protected]
Agency:Travolook
Booked my flight ticket from Agency Travolook.in on june19 .
They have canceled the flight due to technical reasons and said the refund will be initiated in 7 working day but almost 2 months but no refund .
Tried to reach to the customer support but no responds.
You can always reach me on[protected]...
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Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

I had booked flight ticket from Bangalore to Ahmedabad (to and from) on June 19th 2022 from travolook.com. They cancelled the tickets saying fare expiration. I have been calling the customer care ever since and they everytime they say "Your refund amount is initiated. We will be sending the refund amount in 7-10 working days. Please have patience."
It has been 2 months now I have not received my refund yet.
They also said they...
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M
Mamzoor
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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Refund pending with them

I have booked a ticket and they cancelled it while saying that it will be refunded in 7 day. But even after 1 month they are juat promising with new date and are actually cheating
My booking was throw REF[protected]...
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H
Harshith shetty r
Aug 18, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated even after 2 months

Address:Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

My name is Harshith shetty from Bangalore . I had booked an air ticket on 13th June, 2022 from Delhi to Bangalore through one Travolook.in which was cancelled by them on account of rejection of PNR by Airline (REF[protected]. I also received a call from them informing me of the same and I was told that my refund will be done in 7 to 10 working days. However, the same has not been done till date despite a month having lapsed already. I have...
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N
narendrab
from Aurangabad, Maharashtra
Aug 18, 2022
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Non refund of Air Tickets

I have booked air tickets on 11th of July and paid 9, 584 to Travolook. But they immediately cancelled my tickets and assured that payment will be refunded in 48 Hrs. But till now my payment is not received.

REF[protected]
Amount is 9584/-
Date of transaction 11th July-22
Its horrible experience and now scared about my money.
Kindly support....
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P
Poonam_25
from Mumbai, Maharashtra
Aug 18, 2022
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Refund not done after 2 months

Address:Gurugram, Haryana
Website:www.travolook.in

I booked a flight from Mumbai to Kolkatta. the money got deducted and my flight got cancelled saying "fare expiration" and i am still awaiting for my refund after 2 months now.

After multiple calls and emails they have the same answer we will refund your money and it will take 48 hours. its been 2 months.

Please cancel their license to operate and how are these companies getting listed to operate and scamming...
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This is reference no: REF[protected] related to ticket booked 20th July and auto cancellation done by Travelook and but no refund has been provided till this date. Request to process the refund quickly...
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N
Niimisha
from Bhopal, Madhya Pradesh
Aug 17, 2022
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Beware of this Scam Company

Website:www.travolook.in

I booked my flight on 7 June 2022 and received a cancellation due to change in fair prices. The email wrote that my refund will be generated with 15days. It has been 2 months and 20 calls to customers care. This company is a SCAM....
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A
amahalwa
from Harda, Madhya Pradesh
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Not Refund The Amount

Flight Ticket booked on 6th July 2022.
Ref ID :[protected]

Till now I did not get my refund, upon calling customer care every-time they just ask me to wait until next Friday and that day did not come in almost 2 months.

The customer support is so pathetic in their work that they just cut the call on your face if they are unable to resolve the issue....
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S
Sandeep417
Aug 17, 2022
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Fraud company and irresponsible site

Address:Gurugram

I strongly recommend people not to fall into the prey of getting 1500/- odd cheap tickets from this Travolook. They are completely irresponsible and don't own up even the tickets booked through them. Even after the flight getting cancelled their customer centre staffs are so illiterates and irresponsible people they give wrong informations. Even after 2 months of flight getting am still following up with company for my refund.
DON"T...
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R
Rs1234567890
from Bengaluru, Karnataka
Aug 17, 2022
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Fraud company, cheated my heard earn money

I booked a flight ticket on 12th Jul from Bagdogra to Bangalore with booking ref no REF[protected]. Immediately after booking it showed cancelled and they told due to fare change it is cancelled and i would get refund by 10 to 15 working days. I waited but it didn't happen. When i called them they said another few days it would take. I sent email and they said another 7 to 10 working days it would take. Everytime post timeline i call they say...
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S
Shruti_19790
from Pune, Maharashtra
Aug 17, 2022
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Refund Request for (PNR)- JT77WH / Haribansh Gupta Booking Reference No- REF096522420

Address:Haryana

Dear Team,

My booking PNR - JT77WH has been canceled by Indigo.
They have refunded the amount to the travel agency which is travolook.

Because I had booked the ticket through Tavolook, I am requesting you to refund the amount to my original source of payment but none of their mail id's are working, every mail is getting bounced.

Customer care executives are also not responding about the...
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B
Bharathi Bms
Aug 16, 2022
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Flight ticket Booking @ Travolook

This is the complaint of one website which is making money. In my case I have booked a ticket from Bangalore to Mumbai on 16th June 2022, in the name of Sudhirram rao @ the web site ‘https://www.travolook.in/’ the ticket was booked and reference number is[protected] and after 10 mins they called and said that the ticket is cancelled and refund of Rs. 5, 142/- is initiated. but till date they have not refunded the amount. Since it is already...
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S
SamratM
from Bengaluru, Karnataka
Aug 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travolook Travolook Not Refunding My money after cancellation

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India

I had booked three air tickets from Travolook website on 21/7/22. My reference number is REF[protected]. Once I made the payment for the same they call me and said due to fare expiration you can't get the ticket at the same price so either pay extra or cancel the booking. Incase of cancellation full money will be refunded by 8-10 business days. But it has been 15 days they have not refunded my money. Now when I talk to customer care they are...
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K
ksdahiya
Aug 16, 2022
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No refund from Travolook even after many months

I booked my flight tickets on Travolook on[protected]Ref. No. REF[protected]. Ticket was not confirmed and I received an email stating that ticket was cancelled due to operation reasons and amount will be refunded in 10-15 working days as per company policy.

However, despite of several follow-up via Phone and email of Customer care, still not able to get my refund. They are just giving false promises that you will get your...
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A
Amresh4490
Aug 16, 2022
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Refund of money against REF NO 726052324

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008. Phone No : 0124-643-4800.
Website:www.travolook.in

Even after 2 months and so many follow ups money not refunded by them.

there is no response from their side. Every time you call them they ask for another week....
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