Travolook Complaints & Reviews

I booked my ticket from delhi to bhubaneswar on 27 feb 2021.And then after sometime they cancelled my ticket. I am not able to book my ticket again .How can people built such fraud sites. First they called me and told me that they will give my refund after 10 days now they are telling after 15 days.Please take a quick action.

Booked ticket from travollook on 4-2-21 from pryg to mumbai for 13-2-21. Ticket not booked but rs 3582/- was deducted from my account. After several inquiries a message received from travolook vide ref no[protected]that the amount will be refunded in 10-15 working days. No amount refunded till date .
Coustomer care exectutives only reply that your querry has been forwarded to to the refund team. No reply to my several mails also.

It seems to be a fraud company. I can see several refund cases pendinf on this portal.

Sir i booked a flight ticket from a travolook app whose pnr no. GN5S6N which was canceled later, then came in the option that you can take another flight or refund, so I clicked on the refund, which should have arrived in 7 working dates but you have not yet received your check. Please and please refund the money as soon as possible. Thank you

I booked a flight(Feb 1st, 2021) round trip from HYD-DELHI and DELHI-HYD. And immediately travolook customer support called saying that flight booking was canceled because of fare expiry and my amount deducted will be refunded in 10-15 days. Its been more than 25 days and yet I haven’t received any refund. These guys have many bad reviews. Please take action against this website.

Booked in the name of : Bhaskar Nadendla
Reference number : REF[protected]

Our Booking flight ticket in travolook:

REF NO: REF[protected]

NAME :ALAGARSAMY

ticket cancelled but amount not received

Indore to Bengaluru – 6E 393
Mar 11, 3:00 PM–5:00 PM

It's been a month since this company cancelled the ticket after hike in the amount...The amount was deducted and then they sent a cancellation mail but it's been a month of calling them and everytime they have some excuse like the server is down ...once they cut the call from their end also which takes a long time to connect in the first place ...the ticket booked was from Mumbai to Srinagar on 31st January.
My next step will be the crime branch incase they keep on doing the same thing

Travolook — Ticket cancle kardi or pese vapas nahi beje

I have booked 1 ticket in www.travolook.in/ website on 9th Jan2021. Money got deducted from my account and I got a mail with Reference ID[protected], but when I try to check the status of my booking in the concern website nothing is reflecting. i called travolook customer care they said ticket was not booked refunded winthn 10 days but till date no refund . Requesting you to please take this up immediately and help in refunding my money back

I have booked flight on Tuesday 23rd Feb 2021 from BLR to VNS of rupees 4357. Booking got confirmed (reference no : REF[protected] with the passenger name : Anjali Srivastava and amount has been successfully deducted from my account. Even though it was confirmed, one of the travolook agent called me and said that it has gone on hold due to dynamic fare increase and i need to pay 1180 rupees more for getting it confirmed. Then i said him to cancel my booking and requesting for getting my refund but they haven't initiated my refund .
They are completely fraud .Even though price was not increased they said me to pay rupees 1180 more.

I have cancelled the flight tickets on 26th January due to flight fare deviations during booking. My booking cancelled reference number is REF[protected]. Still I didn't receive my refund amount. Please let me know when will I receive my refund amount. I request you to do refund as soon as possible.

Mene ixb se amd ka ticket kiya tin feb ko char tarikh ka lekin conform nahi hua or pese kat gaye mere upar fon aya ki apaka pesa vapas working chodah din me ayega lekin abhi tak nahi aya koi bat bhi nahi ho pati or koi call bhi nahi lagata bas computer bolata hi jata he koi responce nahi milata kya karu

SURIYA MOORTHY
Refund Amount : 2475
REF[protected]

Am mayur udan . I had booked 2 flight ticket on ur site . Pnr no is 1) R1NYPR . 2) KCG3WN . Both my flight cancelled . I had complaint 40 day before for refund amount bt I couldn't received till date.
I request u to solve my problem as soon as and refund my money

I booked airline tickets with the Travolook ("Agency") on their web-portal as on 28.01.2020 at 6:45 PM having reference number REF[protected] on payment of ₹ 10298.50 via my SBI Credit Card.
At 7:19 PM on the same day my booking got cancelled by the agency themselves cancelled my ticket for the price of the airlines being hiked.
Since after I have called their toll-free number at[protected] several times and have mailed them on their email address at [protected]@travolook.in. I emailed them on 07.02.2021; 10.02.2021 & 13.02.2021.

The Agency has only responded once on 10.02.2021 stating that the refund will take 10 working days. on a calculation on the same date the working days since my booking had surpassed 10 days, therefore my email response of 10.02.2021 to them.

Today i.e., 18.02.2021 I called them on the toll-free number to speak with Mr. Anubhav Singh from their centre, who stated that it will take 15-days for refund to happen on which I informed him that today is the 16th day of such refund not being provided.

Since I am not getting my refund or a clear cut answer I would like to claim the full amount as is liable and acknowledged by the Agency to be refunded along with penal interests @12% P.A. along with damages due to harassment and agony valued at 15, 000/-.

I have all emails as ready proof with me to be submitted as and when required.

I booked a ticket from your website on 28, December 2020 (REF[protected].

But the refund was not done still.

Contacted customer care more than 5 times and asked to wait till yesterday in the last call.

Frustrated with the response from the company.

I have booked a ticket on 4th of feb 2021 from Kolkata to Bangalore and post payment it has been cancelled by travolook stating operational issue but the amount has not been refunded yet. Reference id is REF[protected]. Moreover they have blocked my number n customer service executives d noy pick my call

Sir/mam i booked a flight from your site whose reference no. Is REF[protected] which is cancelled by you due to fare expiration but stil I didn't get my refund amount. My booking date is 14feb 21

I booked a ticket from travolook on December 24th but after sometime they send me the cancellation of ticket mail and promise to refund within 10-15 days but its been one and a half month i have not recieved my refund and whenever i talk to them about refund they started making excuses.

I booked my ticket on your site on 26/12/2020 but from your service my booking cansel and my payment still has not been refunded. my reference NO. : ref[protected]. So to get a refund I called your customer care about more than 15 times but still did not get my refund.

Dear Sir/Madam,

Kindly find the attachment copy of payment...

We have booked ticket on 8Feb 21...
payment also debited from our account but ticket has not received yet.

Four(4) tickets From patna to bangalore...

Please send Ticket Details..
thanks