Claimed

Travolook Complaints & Reviews

1
Updated: Apr 27, 2024
Complaints 1521
Resolved
79
Unresolved
1442
Contacts

File a complaint to Travolook

Having problems with Travolook?

File a complaint and get it resolved by Travolook customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Travolook reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Parul Taliyan
Mar 19, 2021
Report
Copy

Address: Gurgaon
Website: www.travolook.in

I have booked a ticket from Delhi to Mumbai on 19th Feb 2021. Travolook representative called back and said the ticket has been cancelled due to some fare expiration. According to him the amount should be refunded with in 10-15 working days but I am following since that days they are not refunding the amount and not replying to mails as well. This company is fraud and doing this to so many customers

Amount to be refunded : ₹3983
+1 photos
Hello all.

My name is Gayatri and I have also booked the ticket from travolook.in..and same thing happened with me..my money got deducted and ticket got cancelled..I was like...literally i was crying because i have took that ticket amount as and loan from one of my friend in interest and generally people like is won't travel by air because we just can't afford it..

But tha I god travolook customer care representative they were highly active on facebook and Instagram and they were keep on replying to my messages ..and finally after a day they gave me confirmed ticket...i booked that ticket for ki brother...

I request to all whoever's money got deduct and ticket also got cancelled please be patience and trust they will resolve you problem and please don't panic...if they won't able to give u a ticket they will definitely refund back your hard earn money...

Just requesting before putting any negative comments on social media true to connect with travolook team through facebook and Instagram. Please...

Thank you

Regarding refund of a ticket - Comment #3813248 - Image #0
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rsenthilsekaran
    Mar 19, 2021
    Report
    Copy

    I booked the flight ticket from coimbatore to chennai on Jan 26, 2021. Ticket got cancelled due to raise in fair within few minutes itself. They also promised to refund the amount in 10 days. Now, it is almost 3 months, i have ben following, but still no refund initiation happened. I have sent many mails (no proper reply), called them(they will cut the call if you ask for refund). My Booking reference number : REF[protected]
    +2 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sonali Bajpai
      Mar 18, 2021
      Report
      Copy

      Website: Travolook

      I have booked ticket from this website two times, both the times they said due to price increase ticket is cancelled you will get your refund within 10-15 working days
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        radhikagujrati19
        Mar 18, 2021
        Report
        Copy

        Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19Gurugram, Haryana 122008
        Website: www.travolook.in

        I booked an airline ticket for a round trip from Delhi to Varanasi at around 12pm on 18th March 2021. For a sum amount of Rs7, 483, the amount got deducted but the ticket was not confirmed. I received call from customer support and he explained that there was a price rise and hence my ticket is getting canceled and that the refund will be provided within 10-15 days.
        But when I checked the price again on the website at around 7:00 pm the price was still the same and it didn't reflect any price rise. I read reviews about the company later and found a lot of people have suffered the same issue and have not received the refund. I have. to book a ticket and I don't have money to book any ticket and they are making me wait for 10-15 days within the period I have to travel. Please look into the matter, because the company is fraudulent and taking advantage of middle-class people by offering a cheaper price.
        +2 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ankuraayush
          Mar 18, 2021
          Report
          Copy

          I have booked a ticket from Lucknow to Chandigarh on 18/01/2021 and travelling date was 18/01/2121. Travolok cancelled the booking and asked me that amount will be refunded in 15 working days. I have called many times and everytime they asked that the payment refunded in one week. Its about two months and i am frustrated now. Kindly help.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Alok Bhunia
            from Pune, Maharashtra
            Mar 18, 2021
            Report
            Copy

            Address: C-703, Kasturi apostrophe, Moshi, Pune
            Website: www.Travolook.in

            I purchased a air ticket for air India ( flight no AI-716, for 24.03.2021 for 4 passengers) through Tavolook on 15.03.2021. Immediately I booked I got a call that the fare fare is increased by about Rs. 5000/-, if not paid the ticket will be cancelled. I disagreed to pay the same and they have sent me cancelled ticket immediately. After that I was to check the refund status and by mail, no response from them and even the customer care no is always busy even in midnight. It seems it is a fake number. and the company itself is fake.

            Please help.
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anuradha Palival
              Mar 17, 2021
              Report
              Copy

              I had booked ticket from Travolook for Mumbai to Kochi from Travolook on 28 Jan 2021, it is been more than 3 months no refund received yet
              Have you taken any further action and did u recieved the refund??
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Angel Shaikh
                Mar 17, 2021
                Report
                Copy

                Website: Aa

                I had booked a ticket on Jan 2021 from Varanasi to mumbai but it got cancelled due to surge in fares. I received mail saying ticket got cancelled and refunded would be initiated. At first they mentioned you will receive refund in 15-21 working days. Then said 7-10 days as there is some operational issue. Now they are saying its processed from our end you need to reach out to your bank but they are not sharing transaction reference even after making several calls and emails. They make excuses like our email team is not available, supervisor is not available. Such a fraud company fooling people. Please do something about this fraud company.
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Praveensingh8052337452
                  Mar 17, 2021
                  Report
                  Copy

                  Address: Bharich, Gujrat

                  I have book ticket of flight Surat to Bangalore. Flight ticket booked time travolook company call me on mobile and told me sudden increase rent of flight 900 rs. So u will pay 3600rs +900 rs. I[censored] not pay this increasing 900 rs. Your ticket will be cancel and your refund will 15-20 day . I have ticket booked at 08/02/2021 and company again and again floolish me. Tcavolook custome care say your money refund 5 day or 10 days . And one month above at that time my money is not refund .
                  Plz help me . My ticket screen shot given below. My ticket reference no. travolook.in: REF[protected]
                  +2 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepaksinha
                    Mar 16, 2021
                    Report
                    Copy

                    I have book my ticket Delhi to Pune on 5-Dec-2020. After I booked the ticket, they put the status in processing, Next day I got call from there agent that fare has been increased. So I asked them to cancel the ticket. After so many calls and follow up I have not received my amount till date.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mirzaf
                      Mar 15, 2021
                      Report
                      Copy

                      I had booked my tickets form sxr to del in the month of may but I m in lurch still awaiting for the refund.the airlines has already refunded the tickets and tha agent is not reluctant to give the refund and trying to put me off every time and not responding to my emails as well.
                      The tickets were booked in may 2020 almost a year back but still begging for the refund.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Perumal Kapilan
                        Mar 14, 2021
                        Report
                        Copy

                        Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                        Website: www.travolook.in

                        I have booked air ticket from this website, from Delhi to Goa, after making payment I received a message that Your Booking is Cancelled with travolook.in: REF[protected]. That's it. No reply from company after that, I tried to call with customer care they don't reply . Like me lots of people have lost there hard earned money and I want you to please take strict action against this company
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Showvik
                          Mar 14, 2021
                          Report
                          Copy

                          Address: Gurugram Haryana
                          Website: Travolook.in

                          Hi Team, pls note that I booked an airline ticket from Hyd to Kolkata today afternoon for my family member for INR 3756 however it got cancelled owing to fare expiration however refund they are saying it would take 10-15 days...it's dubious...pls help...REF[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deepanshu Holkar
                            Mar 14, 2021
                            Report
                            Copy

                            Address: Gurugram
                            Website: www.travolook.in/offers

                            This fraudulent are not giving me my money
                            +1 photos
                            Mar 14, 2021
                            Updated by Deepanshu Holkar
                            They just said ur fare got hiked..either pay extra money or cancel it . I told to cancel it then they said we will refund but i dint got

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chinjuz
                              Mar 13, 2021
                              Report
                              Copy

                              Hi, I booked a flight ticket from Kozhikode to Ahmedabad to travel on April 15th via 'travolook.in' website.

                              My Booking Ref is REF[protected].
                              Flight booked on 9th March 2021.

                              Indigo Flight 6E-6448 from Kozhikode connects at Mumbai, and from Mumbai Indigo Flight 6E-5376 reaches Ahmedabad. Right after making payment, I got a mail that the ticket is being processed and after a few minutes received an email that the ticket fare got expired and so the reservation got cancelled. Immediately I got a call from a Travolook representative and the person told me that my flight booking got cancelled and that I will get a refund within 10 days. Seeing all the reviews on Google and complaints lodged on 'Consumer Complaints, ' Travolook seems to me like a fraudulent website with the same modus operandi with which they deceive all the consumers. I tried calling their customer care number, waited for 15min. to talk to a representative. He told me that I will receive the refund within 10-15 days. But I am very much skeptical about Travolook.
                              I request you to kindly help me get my refund.
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Youdishter
                                Mar 13, 2021
                                Report
                                Copy

                                Website: Travolook.in

                                Hello
                                I have book ticket online but ticket cancel by travolook and didnit get my refund back. Please submit complaint take action
                                +1 photos
                                Mar 13, 2021
                                Updated by Youdishter
                                Money got deducted
                                Mar 13, 2021
                                Updated by Youdishter
                                My money got deducted from travolook but not refunded
                                Mar 13, 2021
                                Updated by Youdishter
                                My complaint not resolved
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  azeezhma
                                  Mar 13, 2021
                                  Report
                                  Copy

                                  REF:[protected]
                                  Vide reference given above, my flight booking has been cancelled. I contacted several times the Customer care since then to get the refund. So far, the amount has not been refunded. I booked my ticket in December 2020. Even after four months, the refund has not been received. Kindly look into the matter and refund my money as soon as possible, failing which I will have no other option but to approach Consumer Court or Court of Civil and Criminal Court for suitable compensation/ action.
                                  Thanks and regards
                                  Abdul Azeez H
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sunilkrishna79
                                    Mar 10, 2021
                                    Report
                                    Copy

                                    Address: Seems Haryana
                                    Website: Travolook.in

                                    I booked ticket on 20th February 2021.
                                    They didn't issue it and cancelled the ticket.
                                    Till date no refund issued. Amount pending for refund is 3352 Rs.

                                    After initial 10to15 days now they request 7 to 10 more working days telling technical error.

                                    Such websites should be immediately stopped to avoid more such frauds.

                                    Please get me my refund

                                    Regards
                                    Apr 04, 2021
                                    Updated by Sunilkrishna79
                                    Resolved after taken up by you..received refund.
                                    Thanks..
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      RamGow@
                                      Mar 10, 2021
                                      Report
                                      Copy

                                      On 17/12/2020, I booked tickets two seats two times.Then it was cancelled first time by Travelook and second time by Indigo. Refund amounting to Rs 15, 209.50 has not yet been done by Travelook, even though Indigo refunded its portion on 31/12/2020 itself. Several times I contacted TRAVELOOK, but there is no response at all. Kindly help to get refund.
                                      1) Reference no:[protected], Indigo 6E6149 Booked to fly on 13/01/2021 from Nagpur to Chennai
                                      2) Reference no:[protected], Indigo 6E6149 from Nagpur to Chennai
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mir Navid
                                        Mar 10, 2021
                                        Report
                                        Copy

                                        Address: alochi bagh srinagar jammu kashmir india
                                        Website: travel look .in

                                        We are travelling jammu to srinagar 16 jan FLIGHT NO :SG 8160.. passanger name( sahil mir) but my flight is cancelled but my payment is no refund at that time...
                                        +1 photos
                                        Mar 10, 2021
                                        Updated by Mir Navid
                                        We are travelling jammu to srinagar 16 jan FLIGHT NO :SG 8160.. passanger name( sahil mir) but my flight is cancelled but my payment is no refund at that time...

                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit