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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Travolook reviews & complaints page 76

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A
akshaya02
Jan 6, 2021
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Website: travolook.com

I booked an air ticket on 25th November from Travolook.com (REF[protected], the amount i.e Rs11967 got deducted within a few minutes and then got the call from their operator that the booking has been canceled and the amount will be refunded in 10-15days. Now it has been more than a month and they have constantly said that you have to wait for 7-10days more. Till today, I tried talking to them, when I asked them to write in a written confirmation mentioning that the refund will be made within the time they are saying, they just refused. They were not ready to even write an email assuring the refund. It has been the worst experience so far with booking tickets online. I never knew they operate in such a manner until I opened this page and saw the complaints filed here. They are fraud and need to be punished for taking away the hard-earned money from so many people that too during this pandemic situation.
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    Prabhu@M
    Jan 5, 2021
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    Address: 445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
    Website: www.travolook.in

    I have booked 2 domestic tickets of Rs. 10934/- 30/09/2020. After 10 minutes of booking, I got message from their office that the flight has sold out and so they cancelled our tickets, however I have checked from costars flight that a lot of seats are still there. Now they did not respond my call nor my mail. Please help me in getting my money back.

    Then I booked ticket directly from Air Asia and travelled.
    +1 photos
    Jan 05, 2021
    Updated by Prabhu@M
    After each every months calling them but no response each time when I call them they were telling the reason that they didn't get the refund from Airlines for past 3 months

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      V
      vishnuanandhu
      from Powai, Maharashtra
      Jan 5, 2021
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      Address: Contact Us. Address : 445, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008
      Website: www.travolook.in

      Vishnu nair
      Sat, Dec 26, 2020, 7:08 PM (10 days ago)
      Ref[protected] My money not refunded till time and iam contacted many times for travolook customer care. But no use sir my brother is an army officer . I still not get refund kindly look into this matter and please help me it’s my humble request to you.

      Contact Number :[protected]
      +2 photos
      Hello,

      I had booked my ticket on 13th Dec from Kannur to Dubai via Hyderabad, Amount got debited but ticket was issued and later cancelled mentioning fare increase. I even got a call explaining the reason for cancellation and was informed complete fare will be refunded.
      Now almost one month refund has not happened and no response to mails. Also not able to get their toll free number. Kindly do the needful.

      Refunding and cheating - Comment #3786112 - Image #0
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        R
        Rina1234
        Jan 3, 2021
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        Address: 445 Udyog Vihar Sector 19 phase 5 Gurugram

        I have booked 3 domestic tickets of Rs. 9287/- today. After 10 minutes of booking, I got message from their office that the flight has sold out and so they cancelled our tickets, however I have checked from costars flight that a lot of seats are still there. Now they did not respond my call nor my mail. Please help me in getting my money back
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          M
          Madhavi upadhyayula
          from Delhi, Delhi
          Jan 3, 2021
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          We have booked a ticket from Hyderabad to Bangalore and back on 8th November, 2020 and paid Rs.5097/. Subsequently tickets not generated due to the reason pin not generated. They called me and informed that refund action will be initiated within 7 to 10 working days. But so far it has not happened inspire of several reminders. Please resolve the issue immediately by taking some punitive action against them.
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            S
            Shalu Rai
            Jan 2, 2021
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            Address: Gurugram, haryana
            Website: www.travolook.in

            My reference Id is REF[protected]. I booked flight ticket from bombay to banglore. They cancel the ticket without any notice. My tucket amount is Rs. 3110. Please help me get my refund as soon as possible.
            +1 photos
            Ultimately got refund after 1 and half month.I had to register complaint against them on national consumer helpline app...Then only they budged..
            Ultimately got refund after 1 and half month.I had to register complaint against them on national consumer helpline app...Then only they budged..
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              Samrat Barua
              Dec 30, 2020
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              Address: 445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008
              Website: www.travolook.in

              I was booking my ticket from mumbai to delhi 28 of october 2020, the booking was cancelled due to pnr not generated, and a refund will be initiated in 15 - 20 working days, its more than 2 months, no reply of mails even if you send them, no service from customer care . no any details of high official of the company .
              i request a strict look and verification in this company as they are doing open scam in name of booking tickets and making profit out of people hard earned money . Government of inida and airline ministry please ban this website and save people money .
              Ultimately got refund after 1 and half month.I had to register complaint against them on national consumer helpline app...Then only they budged..
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                Z
                Zabuwer
                Dec 24, 2020
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                Address: Gurugram
                Website: Travolook

                Travolook is FRAUD just FRAUD and nothing else. They deducted money and then instead of ticket they sent cancellation e mail and then your money is gone. They will sometimes respond to your call and FRADULENTLY make you believe to refund your money but you will never receive it. There is only one landline no. and same person will pick up phone and tell you to wait for some time to get refund.
                I am a recent victim of this ONLINE FRAUD. I had to witness great loss of my career due to their ticket fraud in addition of losing about 4000 rupees.
                PLEASE NEVER EVER BOOK TICKET ON THIS SITE.
                I request government agencies and govt IT and cyber cell to kindly get active and to bust this scam as soon as possible so that other people are not victimised by these inhuman beings.
                Ref. Id:[protected]
                Ultimately got refund after 1 and half month.I had to register complaint against them on national consumer helpline app...Then only they budged..
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                  R
                  rahul dadwal
                  from Mumbai, Maharashtra
                  Dec 17, 2020
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                  Address: 445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008
                  Website: www.travolook.in

                  REF[protected]
                  I Booked my too and fro tickets from Raipur to Delhi on 2nd Nov 2020. My tickets got cancelled due to fare expiration as said by Travolook. Also they drop me a mail that they will refund my Rs.7059 in my account within 15-20 working days. I have to wait till 2nd Dec 2020 and when i call them about the status of my refunded. They started lying. They told me that they initiate my refund but my bank reverse my amount in their account. They again told me to wait till 7-10 working days till 16 Dec 2020. Today i call them about the same, now they are telling that we are raising your complaint wait for some more 7-10 working days. This company travolook is a FRAUD. They are BIG SCAMMER in the market. First they cancel the tickets then they make interest from the same amount by holding it as more as possible. There five star ratings are either paid off or from their employees only. Please Help me out to get my refund amount. Many others like me facing the same issue.
                  +2 photos
                  I had booked my ticket for family from delhi to raipur, while the ticket could not be processed due to unavailability of PNR generation and they claimed that they would refund money in just 15 -20 days ...but even after a month till dec 3 i have not received my money, ,
                  very shameful and pity on such scams still found in airline ticket agencies ... please suggest
                  I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 6 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
                  ये साले चोर हैं किसी का पैसा वापिस नहीं करते
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                    S
                    sandeeplatwal
                    Dec 10, 2020
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                    Address: 445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                    Website: www.travolook.in

                    27 oct ko maine ticket book kara tha but abi tak tefun nahi mila je ticket booking
                    Ref no hai REF[protected] total amount Rs 7533
                    Ultimately got refund after 1 and half month.I had to register complaint against them on national consumer helpline app...Then only they budged..
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                      G
                      Gurusamy muniyandi
                      from Powai, Maharashtra
                      Dec 8, 2020
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                      Address: NO.14A WEST SIVAGIRI
                      Website: [email protected]

                      My Booking reference number : REF[protected]my booking is cancelled due to fare expiration as on 26.11.20.but still now my cash not credited in my account, kindly as soon as possible.
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                        A
                        Abhijeetpanda
                        from Powai, Maharashtra
                        Dec 6, 2020
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                        Address: 445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800
                        Website: www.travolook.in

                        Had booked ticket from Jharsuguda to Bhubaneshwar on December 6th 2020 from Travolook's desktop website. Amount of RS. 1802 got debited as ticket booking charges with Booking ref number "REF[protected]". Got call from their customer service executive stating that ticket got cancelled and will take 15-20 days for refund. This is such a fraud website making customer's hard earned money vanish from their account in the name of booking ticket charges. The government of India should shut down this company.

                        If anyone from Travolook is checking these complaints, then
                        Ultimately got refund after 1 and half month.I had to register complaint against them on national consumer helpline app...Then only they budged..
                        oees
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                          K
                          Kul Kid
                          Dec 5, 2020
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                          Address: 445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                          Website: www.travolook.in

                          I booked two flight tickets (One from Hyderabad to Kolkata and another from Kolkata to Hyderabad) for myself on 5th November from the website https://travolook.in. The total amount deducted from my account was Rs. 6899. Just after the booking I received a call from the company which said that due to technical issues, the PNR numbers could not get generated and so they have to cancel my booking. The support executive also added that the process of auto refund will take a maximum of 15-20 working days which would be by the end of November 2020. During this period I called them one to two times to understand the situation and every time the assigned support executive said the same thing that was to wait for the period of time pre intimated that is by the end of November. I waited a few days till 5th December to see if it would take a few more days for the refund amount to reflect in my bank account. After seeing that nothings changed I called them again on 5th December and this time I recorded the phone conversation. The assigned support executive is now saying that due to some technical issues the auto refund got cancelled and they will initiate the refund again and it will take another 15 days to give back my money. I am trapped Sir. I need my money back as it has lead me to a financial crunch. I have bills to be paid and now I have borrowed money to pay my bills. I am very worried as they seem to eat up my money and never going to give me the money back. Please assist me. I will be very grateful. Thank you.

                          All details in this Gdrive folder:
                          https://drive.google.com/drive/folders/1eTruLzcgZEOtd-CAFnPDGNH-XLIm0iKC?usp=sha...
                          I booked airplane ticket from indore to kochi and cancelled the ticket twice but the money from my account has been deduced twice. I have already emailed regarding refund ticket but I didn't receive any follow up and they didnt pick up the calls an when emailed they didnt gave appropriate reply. Searching the internet i realized that his website was a fraud and many people had not been able to get their refunded money. Around 21000 has been deducted and till now no response is available from the website.

                          The reference no of the website are as follows REF[protected] and REF[protected] for the ticket I booked.
                          19 date my booking online ticket air line calc

                          Booking Cancelled but money yet not refunded - Comment #3786154 - Image #0
                          Booking Cancelled but money yet not refunded - Comment #3786154 - Image #1
                          md anwarul's reply, Jan 10, 2021
                          19 date ticket booked airplane cancelled or refund amount 15days
                          md anwarul's reply, May 27, 2021
                          I am my request refund on Money
                          I booked airplane ticket newdelhi to bbsr but my booked cancel .I have already regarding refund ticket but didn't respond up follow not receive my call .around 13500 deduct my account but not responsible

                          Booking Cancelled but money yet not refunded - Comment #3796381 - Image #0
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                            nikhilj0421
                            Dec 3, 2020
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                            Address: 445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008 India
                            Website: www.travolook.in

                            I booked a ticket from Jaipur to guwahati with reference number REF[protected] on 5th November from travolook. After some time on the same day I got a call from customer care that your ticket got cancelled due to some technical error in airline and he said your amount will be refunded within 10 days and he also said to book ticket again from their website. But it's been a month now and I did not get my refund back. I tried to contact customer care on phone and emails both but didn't get any response from them. There are lot of people facing the same issue with this site and this site is a fraud. Please resolve that issue as soon as possible
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                              A
                              Abhishek_Pradhan992
                              from Hyderabad, Telangana
                              Nov 25, 2020
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                              Address: 445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008
                              Website: www.travolook.in

                              Hello

                              I have booked a flight ticket on Travolook.com on the 23rd of october 2020 with a reference number of REF[protected].

                              The site said that there was some technical issue and cancelled my ticket and promised that they would refund within 15-20 days. I called them again on the 25th November 2020 and they say that they have initiated a refund and are asking me to check with my bank.

                              However, there no detail whatsoever of the transaction being made, neither was I informed about the refund.

                              When I call them back, they ask me to wait for another 7-10 days which is really not something do-able.

                              Please help me out
                              +1 photos
                              I have booked 1 round trip tickets in www.travolook.in/ website yesterday. Money got deducted from my account and I got a mail with Reference ID, but when I try to check the status of my booking in the concern website nothing is reflecting. Haven't received any message on my mobile till now. Requesting you to please take this up immediately and help in providing ticket or refunding my money back with in today. My DOB also not available in the Booking reference number. No one pick up the toll free number.
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                                A
                                Amit941
                                from Hyderabad, Telangana
                                Nov 24, 2020
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                                Address: 445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008
                                Website: www.travolook.in

                                I have booked a flight ticket from Hyderabad to Bangalore on
                                [protected] at www.travolook.in Booking Reference no REF[protected]. I have selected the flight and stared the booking process and i have done the payment through my debit card and the amount got debited but i did not received any confirmation of the booking, After an hour or half I got a call from the customer care of travolook that the ticket got cancelled due to some technical reason and the amount we will refunded in 7 working days. Its been 2 months now I have not received my refund from the company and their just making some other excuse but not refunding the amount. I have send emails regarding the refund to there support team but there is no single reply for the mail. Kindly please take some action against this company because i am not only the person who is facing this issue there are many like this who have not received there refunds and its a regular practice of the company its seems like fraud one.
                                yes same thing happened with me, why cyber crime department is not taking any strict action against this company, are they sleeping
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                                  S
                                  sanja65
                                  from Chennai, Tamil Nadu
                                  Nov 24, 2020
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                                  Resolved

                                  Website: Travolook.com

                                  Booked flights but booking failed. no refund till date. ref[protected], ref[protected], ref[protected].
                                  +3 photos
                                  Nov 27, 2020
                                  Complaint marked as Resolved 
                                  No received refund till date
                                  I also booked flights but booking failed. no refund till date.

                                  Refund of cancelled flight - Comment #3782696 - Image #0
                                  [email protected]'s reply, Jun 16, 2021
                                  no
                                  Hi, May I know how you resolved this issue.

                                  Thanks
                                  Hoe you marked it resolved, did u receive the refund?
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                                    F
                                    fulchand12
                                    Nov 20, 2020
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                                    Website: www.travolook.in

                                    I have booked a ticket today and the booking didn't get confirmed and later I received a call from TRAVOLOOK that I need to pay more additional amount by saying airline increased the fares which is totally irrelevant.

                                    When I refused to pay the amount I received another email that my third-fourth is returned in my account back. But I have not received a single penny yet in my bank account.
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                                      Narender Sahu
                                      Nov 6, 2020
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                                      Address: 445, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                                      Website: [email protected]

                                      Payment debited my account not book flight ticket, no one, no reference number, only show payment id, not refund amount my account
                                      +2 photos
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                                        Dileep Boini
                                        Oct 26, 2020
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                                        Address: 445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008
                                        Website: www.travolook.com

                                        Hi am Dileep Boini am Booking Flight Ticket From HYD To Chandigarh :REF[protected] . and my ticket was cancelled by you can plz respond me plz refund back my money ASAP
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