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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Travolook reviews & complaints page 70

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K
Kinnera Suman
from Mumbai, Maharashtra
Mar 31, 2021
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After a ticket from Delhi to Vijayawada these guys called me and said your ticket got cancelled due to fare expiration and told me that 10-15 days your money will be refunded but when I called to customer care no one is giving an correct answer and simply they cut my call in the middle of conversation itself they are totally fraud please don't book any thing from this site.
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    A
    arindamgenu
    Mar 31, 2021
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    Website: www.travolook.in

    I booked a flight ticket from travolook.in on 16/03/2021 for HYDERABAD to KOLKATA. However, though the payment was processed from travolook, they informed about cancellation of ticket afterwards. The flight booking amount was 3566/-.
    However, to this date i.e. 15 days, i have not received the refund from TRAVOLOOK even after repeated mails & calls at my end.
    I request you to kindly look into the matter & help me in getting my refund back at the earliest.
    I am enclosing the photo of mail received from travolook:
    +1 photos
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      RAKHI CHOWDHURY
      Mar 30, 2021
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      Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
      Website: www.travolook.in

      I booked my air tickets on 30/03/21 money got deducted from my account, they cancelled my tickets and did not refund my money though i got a fake call from them regarding the matter. please do take action against it and help me to get my money back. Thank you
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        H
        Haneef Abdul
        Mar 30, 2021
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        Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
        Website: www.travolook.in

        REF[protected]
        Regarding my refund awaited for INR 4970 since last 100 days against their cancellation.it may be informed that I had searched on website on dated 30/12/2020 for my flight booking from Hyderabad – bagdogra dt 30/12/2020 . Rs. 4970/- were paid by me on Travel Look agency website thro' ICICI Credit card. However, same was cancelled by Travel Look with reason of fare expiration by Indigo vide travolookn this regard, it may be informed that refund for same is still awaited even Three month. I have already sent 50 reminders to Travel Look at their customer support email mentioned below. Each time they have acknowledged that refund will be processed for payment within 7-10 days. view of above, you are kindly requested to intervene and resolve the issue regarding my refund of Rs, 4970/- only,
        Regards
        Abdul Haneef
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          D
          DrHameedullah Khan
          Mar 30, 2021
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          Address: Gurugram, NCR Delhi
          Website: www.travolook.in

          While trying to book tickets for my son on 9th January 2021 the Travook co. website appeared in browser. Rs4761.were deducted from my credit card against booking REF[protected] without confirmation. Message received read to wait for half an hour or call back. After half an hour or so the caller from company demanded additional Rs1900 for confirmation. Smelt mischief and something fishy, refused to deposit additional amount and requested for refund. Inspite of repeated emails to [protected]@travollok.in and phone calls to customer Care no. they have failed to refund the money fraudulently taken till date:30th March 2021.Such a Company be blacklisted and charged with Fraud, Cybercrime. Cheating Customers.
          Mar 30, 2021
          Updated by DrHameedullah Khan
          Please read Travolook.in/ [protected]@travolook.in, phone. [protected] of TRAVOLOOK Travel Company in the complaint contents.

          Mar 30, 2021
          Updated by DrHameedullah Khan
          Travolook Agency cheated by deducting Rs4761from my Credit Card against booking REF[protected], on 9th January 2021 without confirmation and didn't refund the amount illegally, fraudulently taken till 30th March, 21.
          Their website is ... travolook.in., phone..[protected], email... [protected]@travolook.in

          Travolook Agency cheated me by deducting Rs5619from my Credit Card against booking REF- REF[protected] on 15 May'21, I am following up regular basis but the company saying you need to wait for 10 to 15 working days for refund the amount but 1 & haft month (45 dyas) has been gone.now today they are disconnecting my No and not reply on mails.
          I think this Travolook agency should be blacklisted by the Govt and penalty should be also.
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            G
            Gowtham_manickam
            Mar 29, 2021
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            Website: www.travolook.in

            Https://www.travolook.in/
            This website works as a way to book flight tickets. When we book everything works fine. As soon as the payment is done, we get a mail saying that the ticket is cancelled and amount will be refunded in 10 days. But no money will be refunded, and there is no was of contacting any one in the company. This way they are scamming the money for a long time.
            +1 photos
            Mar 29, 2021
            Updated by Gowtham_manickam
            I am an NRI and this is happening in India for quite sometime. This scam is causing a bad name to all o[censored]s Indians in these foreign countries. Please bring this website down.
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              V
              Venkata Sreenu
              Mar 29, 2021
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              Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
              Website: www.travolook.in

              I have booked Air Asia flight ticket via Travolook on 05-Feb-2021 for 10-Feb-2021 from Bangalore to Hydrabad with booking reference number : REF[protected] .

              I got email from Travolook in 30min saying that ticket got cancelled and they told refund will initiate soon.

              I have called multiple times and emailed lot of times still they are telling that, I will get my refund amount and refund will be initiated at our end and the amount will reflect back to the same bank account within 07-10 working days (excluding saturday, sunday and Gazetted holiday)..

              Today is 29th March 2021. its almost nearly 2 months still i did not get my refund amount. I am attaching all the snapshots.

              Please help me to get my refund amount.

              Regards,
              Venkata Sreenu Chennu
              +91 [protected]
              +91 [protected]
              chennu.[protected]@gmail.com
              +4 photos
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                L
                Latha Nayak
                Mar 27, 2021
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                Address: Udyog vihar Gurgaon Haryana
                Website: Travolook.in

                My ticket ref number[protected]
                I booked the flight ticket on 9 March 2021 banglore to Delhi .money deducted and ask wait for ticket confirmation later massaged me that ticket cancelled due to charge raised by Air line .For refund said by call and by mail that amount reflect in my account with 10-15 days..After 15 day on 27 March again message received that refund will reflect in my account with 10 days.I don't understand how this type company surviving in the India without any hasitate and dare.
                +3 photos
                Mar 27, 2021
                Updated by Latha Nayak
                Not resolved I just complaint today 27 March 2021
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                  Z
                  Zahrabano
                  Mar 27, 2021
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                  I’ve booked a ticket with reference number REF[protected] from Bangalore to Delhi on 16th January and after some time the customer care representative called me and said that my booking has been cancelled and the amount will be refunded within 10 days. She suggested me to make the booking again. It has been more than 3 month since my booking was cancelled and they still didn’t refund the amount. I called them several times but they are finding excuses to not refund the amount. Kindly asking you to resolve this issue as soon as possible.
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                    K
                    Kamal Kant Singla
                    from Noida, Uttar Pradesh
                    Mar 27, 2021
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                    Kindly take strict action against travolook and get us refund for the failed transaction.
                    Travolook @www.travolook.in is most corrupt, fraudulent Travel Company ever dealt with. I happened to visit it on 9th Jan. 2021, got trapped by it by deducting an amount of Rs4761...from my credit card for unconfirmed booking of ticket making me to wait for half an hour and then asking to deposit additional Rs1900 on a/c of enhanced fare. Smelling mischief I refused and asked for refund. Till date. 30th March they are avoiding on one or other pretext.
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                      S
                      Sajal Banerjee
                      from Agra, Uttar Pradesh
                      Mar 26, 2021
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                      Website: www.travolook.in

                      REF[protected] dt 13 Feb 2021 on this reference Kolkata to New Delhi ticket cancelled due to price hike by Travolook. I made 17 calls and multiple conversation and multiple mails to the company but they are not refunding my money. It is creating financial and mental disturbance to me. I want compensation for this harasment. The Customer care executives are not transferring calls to higher authorities.
                      Mar 26, 2021
                      Updated by Sajal Banerjee
                      REF[protected] dt 13 Feb 2021 on this reference Kolkata to New Delhi ticket cancelled due to price hike by Travolook. I made 17 calls and multiple conversation and multiple mails to the company but they are not refunding my money. It is creating financial and mental disturbance to me. I want compensation for this harasment. The Customer care executives are not transferring calls to higher authorities.
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                        S
                        Sumit Beniwal
                        Mar 25, 2021
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                        Address: Gurugram
                        Website: WwwTravellook.com

                        I have booked Go Air flight no G 8151 from IGI airpot to GAU airport on 4 April 2021 but ticket is cancelled due to fare expiration. So my air fare did not refund till now. Please rectify this problem
                        +1 photos
                        Mar 25, 2021
                        Updated by Sumit Beniwal
                        I have not received my refund
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                          H
                          hemalk
                          Mar 25, 2021
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                          Address: GURUGRAM

                          SINCE LAST 3 MONTHS COMPANY IS NOT DOING MY REFUND.

                          This email is regarding your booking reference number :REF[protected].

                          We apologize for the inconvenience caused to you.

                          Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 5-7working days (excluding saturday, sunday and Gazetted holiday)..

                          Your patience in this regard will be highly appreciated.

                          The refund shall be as per the policy.
                          this was last email reply from travolook, as i didnt get any fefund, i am asking them to share ref.no.of refund a, date, and other details but they r not giving.
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                            S
                            Shruti Pathania
                            Mar 24, 2021
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                            Website: Travolook.in

                            I would like to tell you i have booked a ticket on 1st march
                            After the bookimg confirmation they told me it is cancelled due. To increase in fare and will give me refund in 10-15 days and its been 25 days still no update
                            Again booked a ticket same thing happened, the same fare is still showing in the website
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                              K
                              Kancharla Rajesh
                              from Chitrakonda, Odisha
                              Mar 23, 2021
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                              I have booked flight ticket from vijayawada to new delhi on 3rd November 2020. My PNR is C1SFWO of Airindia flight. On 3rd November Airindia had changed schedule time of flight. So I didn't travel in that flight due to more time gap. I have informed to airindia airport office at vijayawada. They accepted and told me that your money will be refunded. I gave a written mail and call also to Travolook third party for refund. 4 months completed till now no credit of money.
                              +1 photos
                              Travolook is completely fraud. They are just robbing customers money. My flight was not booked but, this bledy Travolook has deducted the money. It has been more than one month, still they didn't refund yet.
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                                S
                                Subodhkumarshukla
                                Mar 23, 2021
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                                Address: Vill+Post- Khalpura, Dist-Saran, Bihar, Pin-841211

                                I booked my ticket from Pune to Patna for GoAir, Filght has been cancelled and GoAir cleared all the formalities for refund but Travolook not refunded my amount.
                                +1 photos
                                Mar 23, 2021
                                Updated by Subodhkumarshukla
                                Travolook asking for refund Debit card no, pin, cvc, mobile no, expiry date etc. Its clearly means that is fraud company.
                                General rules for any company is refund on the booking account automatically but its asking the details of the Debit Card, very strange.
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                                  VinishaV
                                  Mar 23, 2021
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                                  Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
                                  Website: www.travolook.in

                                  On February 1st I have booked a ticket from Kolkata to chennai with a reference number[protected] and soon after I received a call asking for extra amount because of the fare changes and I asked for a refund on which they said I will be getting it in 10 days.
                                  I have received half of the amount till date as the charges was 4106rsand the received amount is 2053rs and Im still waiting to receive the half.
                                  I have asked the customer care they said the amount is processed but already been 15 days and it is on no sign,
                                  They refuse to give me a transaction ID too.
                                  They are running a total scam and its happening to alot of people
                                  Really not able to understand how they are still in markey.
                                  +1 photos
                                  Fake hai ye side
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                                    Indrani97
                                    Mar 21, 2021
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                                    Address: Gurugram, Haryana
                                    Website: www.travolook.in

                                    I had booked flight ticket via Travolook and amount was debited. But they cancelled booking and said amount will be refunded by 10 days. I have seen a lot of reviews where they didnt refund after cancellation and I know I will be no exception.please help
                                    +1 photos
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                                      Pawan kk
                                      Mar 20, 2021
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                                      Address: Dehradun
                                      Website: Delhi Gurgaon hariyana

                                      I have booked my flight ticket on 26 February and they have cancelled my booking and still my refund amount is not back yet .
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                                        Sunny_2001
                                        Mar 20, 2021
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                                        This is sunny kumar, booked ticket thru Travolook company after booking after deduction the money my ticket has cancel. REF[protected] booking date 10.03.2021 for date 31march2022 from Ranchi to Delhi.with in 20 min ticket cancel automatically but refund money still not return back.
                                        Req to you pls help in to this

                                        Rgds
                                        Sunny Kumar
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