Travolook — Fake site

Address:Gurugram
Website:Travolook.in

I tried to book flight from Travolook (Lko to MAA) and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 working days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
(Your Booking is Cancelled with travolook.in :REF[protected] )
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Jan 16, 2021
Updated by [email protected]
I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
(Your Booking is Cancelled with travolook.in :REF[protected] )

I requested all please don't book any Tickets from travolook. In
Plz.plz...
Fake site and fake people's.sale

Complaint comments 

Comments

I booked ticket from travolook.but ticket is cancelled for fare increase on 20 /03/21.i did get back refund

I booked ticket on20/03/21.but ticket is cancelled for fare increase.i did not get back refund amount.

I booked a flight ticket from BLR TO DEL but ticket cancelled nad money dedicated I don't get refund this is chor company this company make froud people
चोर कंपनी है ये केवल लोगों को ठगतें ये साले कंपनी वाले बहुत बड़े फ्राड हैं हरियाणा सरकार को इन पर कार्रवाई करनी चाहिए
saransh p's reply, Apr 9, 2022
They are not going to refund easily just file a complaint share that ticket of complaint to them and mention RBI rule payment there is a RBI rule you can’t refund money on different payments mode if i paid you through credit card you have to refund on my card
Or else they will make you fool, they refunded in Travolook wallet but there is no wallet
I did this and next i get back my money
I suffered 3 month
I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company that I will receive my refund within 10 to 15 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
(Your Booking is Cancelled with travolook.in REF[protected]

I requested all please don't book any Tickets from travolook. In
Plz.plz...
Fake site and fake people's.sale

Travel look is fraud i want my money back as soon as possible

Nikhil Landge's reply, Feb 24, 2022
Did you got your refund ?
TO : Sir,

Pl. note that I have booked following flight ticket on 19/03/2021, but

transaction was not completed, in between an amount of Rs. 4551/- was

deducted from my account .

I wish to inform you that till today my amount of Rs. 4551/- has not

been return to me.

Kindly arrange to refund my above amount of Rs. 4551/- .

SHASHI KANT PATHAK

I am getting following reply but not getting my amount.

This email is regarding your booking reference number : REF[protected]

We apologize for the inconvenience caused to you.

Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 07-10 working days (excluding Saturday, Sunday and Gazetted holiday)..

Your patience in this regard will be highly appreciated.

The refund shall be as per the policy.

For immediate assistance please call[protected].

To make changes to your ticket reservation, please contact our Customer Service Representative at our toll-free number on[protected].

In case of any queries, please mail us at [protected]@travolook.in

NOTE: Travolook agents will NEVER ask for card details, passwords, PIN, CVV, OTP etc. DO NOT SHARE these details with anyone over phone, SMS, WhatsApp, email or any other source.

Considering the COVID-19 situation, different state governments have laid out their respective protocols for passengers arriving at their airports. Before you travel, make sure to read and understand the complete guidelines of the city/state you are travelling to and comply with the same so as to ease your travel plans.

Regards

Neha Tigga

Support Team

[protected]
Rupesh Roushan's reply, Mar 11, 2022
I also booked my ticket on 12th Jan 2022 and same has been canceled by travolook, stating price has been change hence they can't process my booking. Even after many more follow-up with customer care 0124-043-4800, amount has not been credited back into my account.
Mam we are in a very critical situation my Moms health is in very critical situation we have no money we booked a flight from bom to bbsr and now the booking is cancelled we feel like cursing but we know we wont please refund our money please please please

Wah beta wah's reply, May 12, 2021
This is for travolook
I booked a ticket from Mumbai to Dubai on 18th April from travolook and the ticket amount of 7544/-
was deducted ..In 5 min I got a call from the customer care I will get my refund in 10-15 working days...
I still didn''t received my money... Kindly look in to this and please refund my money ...

The amount is deducted from my bank and still waiting for the refund.

Thanks
Falida
I tried to book flight from Travolook and amount deducted but booking get cancelled. I also received call from this company mobile number [protected] that I will receive my refund within 10 to 15 days. I sent many mails and also called but received no response from their side. Kindly take strict action against them so that they refund my amount asap. The required details has been attached below.
(Your Booking is Cancelled with travolook.in)

Regards
Puneet Jain
I booked a flight from travolook (23rd May 2021). After booking flight, money deducted from my account and I received a mail that your booking will be confirmed in 30 minutes, if not then call on[protected]... I got scared and immediately called, some lady picked up and I told her that my booking is not yet confirmed.why? She told me let me check and then said your booking is cancelled due to indigo operational issue and we will refund you within 72 hours or it may take 10-15 days. By the time I read the reviews of travolook and I asked her that what if you don't return my money because there is no guarantee. She said that we'll be available here and for sure your money will be refunded. You will get a cancellation mail and then in 72 hour's you will receive your refund. And they never gave my money back.

I booked my ticket on 20th April 2020 from Patna to Ahmedabad in the flight SpiceJet. Ticked was cancelled due to Travolook operational fault but money was not refunded. I called Travolook customer care number several times and also emailed ( 6th, 8th, 27th May, 9th June) several times, His reply was always refund initiated and you have to wait for 5-7 days. His 5-7 days waiting period is never finished from 20th April 2020 to 16th June 2020 ( 58 days ). He never returned my money. This is a fraud group. Need strict action against Travolook.

I booked the ticket from Varanasi to Delhi and return as usual got cancel still looking for refund keep calling them keep sending them message. Money has still not come.
Ref number: REF[protected]
Same problem bro
I'm nt get my money refund to account nw complete 1 month bro it's big scammer travolook big froud

I book a ticket from kochi to hyderabad but ticket got cancelled its one month now no refund till now

Please do the needful
I have booked ticket from Patna to Mumbai on 13 Nov from travolook but my ticket was not confirmed and amount of 6916 was deducted and they said they will refund within 10-15 working days but it's more than 1 month I have not received my refund I have written several emails and called so many times but still not received my refund
Kindly find attached image of the transaction and help me out in getting my money back

I am facing the same issue. Not getting my refund back since long. Just keep getting the answer that it would be in my account by next Monday, and its 2 months since then.
Kindly help me out in getting the amount back.
Dipeshpatel8144's reply, May 7, 2022
mera bhi refund pending tha 2 month se mene cyber crime me complain kiya to mera refund relleas ho gaya hai https://www.cybercrime.gov.in/ is website pe jake complain kijye or fir complain ka pdf travollok ki mail id per mail kar dijye refund aa jayga
Travolook is a such a pathetic fake company, I have booked tickets today and amount has been deducted already, it says booking in process, later I received a call saying fare has been increased, and asking me to pay pay another 1000 INR for each passenger if ticket has to be booked, when I asked them to I dont want to pay, they are asking me cancellation charges as well. Why would I pay the cancellation ? When I checked other websites, the fare is still same. Later I received a mail my booking has been cancelled, but payment has been been refunded yet. Request your help to get the refund from this fake website.
kosalo chakma's reply, Jan 17, 2022
Correction : Travolook is a such a pathetic fake company, I have booked tickets today and amount has been deducted already, it says booking in process, later I received a call saying fare has been increased, and asking me to pay pay another 1000 INR for each passenger if ticket has to be booked, when I asked them to I dont want to pay, they are asking me cancellation charges as well. Why would I pay the cancellation ? When I checked other websites, the fare is still same. Later I received a mail my booking has been cancelled, but payment has NOT been refunded
yet. Request your help to get the refund from this fake website.
Travolook is a 100% FRAUD COMPANY and they deduct your money but never book a ticket. THEY NEVER REFUND YOUR MONEY, YOU DO WHATEVER! I wrote to DGCA too, they say it is not their field. Rest assured within 6 months this company will be declared a SCAM COMPANY amounting to approx Rs. 100 CR scam in shortest time. Can write to PMO or Finance Ministry, if they listen to you. PL DO NOT VISIT TRAVOLOOK SITE AT ALL. - S K Jaiswal
Jacee1's reply, Jan 18, 2022
I have written to 'Consumer Complaints' too but nothing has happened!
Pathetic experience from this website. I think this is a fraud company.. i have booked 2 tickets on 2nd Jan 2022 with Rs16934. After the payment i got a call from coustomer care that my booking has not done as the fare price increased. The booking has been canceled and they send a mail that i will got the refund within 7 to 15 working days. Although i had no fault but i have to wait for 15 days. But i after 15 days when i have not received any regund i called the customer service and they told me my refund has been initiated and i will get my money within 3 to 5 working days... after several calls i have not recieved my money.. yesterday i have written a mail with strong words and they initiated the payment immediately and now the amount has been credited in my account... i[censored] want to know more you can whatsapp me on [protected]. I can share my experience.
travolooksucks's reply, Mar 21, 2022
I have had the same experience but still have not received the amount. Could you please share the heavily worded email which I can sent to them. It will be really helpful. Thank you.
Prime Industries's reply, Jul 28, 2022
Hello..i have faced exact same issue...can you please help me out as well.
Please!!
Thank you

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    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
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