UPI — Amount debited from account

Address:516312
Website:banking

I sent an amount of Rs.30000 from kotak bank to andhra bank account through andhra bank upi app and I got transaction fail message.Amount is debited from kotak bank, but not received by the beneficiary .The upi transaction number is[protected].Andhra bank upi quairy no. is 1535 and it showing open till now.

kotak bank account no. is[protected], ifsc code is KKBK0007873
andhra bank account no. is [protected], ifsc code is ANDB0001161
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Mar 12, 2017
Updated by ravi21176
I received the amount to my debitted acoount after 3 days and hence the problem resolved
Complaint comments 

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Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
My transaction is failed but my UBI account Balance is debit and my SBI account does not credit please look into this and do it in favour of me as soon as possible.
Complaint ref. no.is[protected]
Complaint on 30/04/2017

On 26/09/2017, my transaction failed for Five Thousand Rupees(Rs.5000) done through Andhra Bank UPI Mobile App.I have received a message 'Transaction Failed'.
But the amount got deducted from my A/C, No. [protected] and the transaction Id is[protected].
My emaild id is [protected]@gmail.com.

Kindly revert back my amount into my account as soon as possible.

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