[Resolved]  Urban Company — Bathroom cleaning service

Address: 12/4 EAST MADA STREET EXTENSION, VILLIVAKKAM
Website: urban clap

Date of booking: 6.2.2021. Actually February 6th, 2021 Saturday we book for one bathroom cleaning and Mr. Baskar came and cleaned it well. But one thing is in the mirror at left bottom corner like a paint patch we could see. Since we had an emergency work we couldn't inform it immediately. Yesterday after returning only we noticed it and now immediately giving the complaint. We are in a rented house and we are response for these mirrors and fitting in bathrooms so kindly clear it and resolve it asp. We don't know how it happened and how to clean it. And one more doubt is we could not identify whether it is paint or the shining of the mirror has gone. Mirror was not cleaned clearly it was still looking with water marks images. So kindly see to it immediately.In the image you could see how the mirror is also cleaned.Full of water mark patches - mirror cleaning to be done again for us and that patch has to be cleared immediately. Please do the needful.Booked in name of C.R. Bharathi, 12/4 East Mada Street Extension, Villivakkam, Chennai 49. [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2021
Urban Company Customer Care's response
Hi Bharathi,

We are sorry for the unfortunate experience. That’s not the experience we want you to have. We’d love to have a chance to turn this around. We have transfered this to our team and we will get your issue resolved positively.

Regards
Team UrbanCompany
 
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