[Resolved]  Urban Company — Chimney cleaning services

Chimney cleaning service was performed by Shri Amar chandra on 3rd/5th March, 2021 and on his insistence I made a Service contract also for a year.( 3overall cleaning and 1 deep cleaning)
I paid booking amount on line. And then another rs. 5959/-(.including spare parts etc and for 1 year Service contract.) I paid rs 5959/- by Paytm.
1. But your portal shows payment pending even now.?
2. First service was to start on 5th June. But nobody turned up and he is
not responding to my calls.
3.Can you please look into this.
I have attached Paytm receipt screen shot.
Thanks

Prabir Sengupta
1003 Pristine vasant Lawns
Majiwada, thane 400601
Mob.[protected]
+1 photos
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Aug 12, 2021
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
Urban Company Customer Care's response
Hi Prabir,

Apologies for the instance. We shall be reaching out to you over a call shortly to address your concern and help resolve the same.

Regards, UrbanCompany
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