Urban Company Complaints & Reviews

Please check emails trails and I also provided them call recording of their executive after taking advance that work cannot be done as commited by the site inspector/ paint cost estimator, they have to give me refund of rs. 1692 which they took as advance.

Dear Vishwam

We apologize for the inconvenience, we aspire to provide our consumers with a satisfactory service which was not achieved in this service.br...

I had booked haircut and beard trimming at 7 :00 am at my residence which is in Mumbai.Malad East Raheja Apartment. The professional arrived at 7:10 and after arriving started questioning me as whose number had I given even if I tried explaining him that it was my number that was given he still was arrogant that the number given was wrong and he was waiting and called but some one else picked up the call in order to confirm to his majesty...

I ordered a geyser repair service from Urban Company, After diagnosing it, the technician told me that the Tank is faulty and needs to be replaced, The whole service costed me around Rs. 3800 while the price of a new geyser is Rs 4500. After a few months, the geyser was again not working, upon investigation, came to know that the tank which was installed by the technician was several years old and used.

Then I raised the complaint...

I am Dr Nisith Kr Das from Salt Lake, AF Block, Kolkata paid Rs 1605.00 on wednesday on 24th February at 21:35. for Two bathroom cleaning and three mirror cleaning.
The service boy came to my house at ANushakti Abasan, Dhruva-1B, Salt Lake, Block-AF but refused to do the job and he returned. I am terribly upset with this kind of attitude of the company. Nobody from the company contated me for refunding my money.
Request you...

Beautician burn my upper lip with hot wax n now a week a dark big spot left such a horrible service...

Your a/c technician who visited our house has just left the job incomplete and also has picked some stuff from our house I would want to raise a police complaint of action is not taken...

Dear urban,
kindly refund my deposit amount.
nobody commnication
nobady mail response
nobady office managment
who is response fo me.
very worest menagment.
kindly support...

Dear sir,
I am kbs cargo packers and movers.
last three month befor they urban given to refund.with in two week...
but still not refund amount then no response.
20000 deposit
kindly support.

totaly urbanclab partner very worest managment....

We booked Urban Company for a painting service to be done for our 2BHK in Pune.
The executive arrived at our home did the inspection and gave a quote which we agreed.
Once the painting commenced we saw gaps in the way it was executed.
1. The painters did not apply putty to all walls which was necessary to ensure good finish.
2. Each room was completed in one day flat.
3. Doors were not painted as per the...

Hello,
Pls. Block sender.
BP-URNCOM
They r sending sms again & again and they don't provide options to unsubscribe
They also forcing me to register their services.
These r the links they send in sms
1. bit.ly/UrbanCompany_VIP
2. bit.ly/BIGHOM
3. bit.ly/UC_Salon

.. And many more. Attached screenshots here with....

I had a bathroom cleaning service done by your Company. Due to the harsh chemicals used the floor has lost its polish and has been damaged. It has become very rough. I have been complaining on the app and have an inspection done. After that no callback requests have been answered. Also after 26th Feb my mails are also not being answered by peeyush. I have lost all hope and am so dissappointed with this behaviour from such a big company. I...

Hi,

I would like to share the worst experience that I had with Urban company recently.

I (Pradeesh) had done my AC serviced on 17th by one Mr Timothy. On the date of service he was late by 2 hrs and I had to raise a complaint with the customer service post which he turned up and completed the service. Now its just one month my AC is not working. I had arranged for a revisit today (27th Feb) and as expected...

On 16th Feb 2021 a technician came to repair the fridge from Urban Company, took Rs 4000, fridge not working, technician said he will come back next day to check, dint came, dint changes in the fridge setting without informing me, been calling customer care from many days, they are saying they will resolve the issue but nothing is done yet, my fridge is ruined, its been 11 days, facing lot of issues, please help, fridge is not working...

I have registered for painting consultation on 25/2/21. The person came and taken details and given Rs.100 for consultation. Till this time no quotation or answer come from him. He said we will send the details to my email. Till this time no information. When contacted he is not answering. really upset about the service....

Hi,

I am a resident of A-block, Road no 104 Greenfield Colony. I request to please send dog catcher asap because there are too many stray / street dogs in our street. We are facing problem from last -6 months. Its becoming difficult to even step out for 2 minutes because of these dogs. Our children are not able to walk in our street road no 104.
They keep on fighting each other, running here and there and creating nuisance.br...

I booked a massage service and the service provider was not assigned even after 1.5 hr of booking time.

I cancelled the service out of frustration.
Then why should I pay for the cancellation charge even when I did not get any service/call/ help from your end.

You people are thieves!!!...

Dear Addressed,

Please be informed that your employee Mr. Bharath[protected]/[protected] who takes care of your painting contract had visited my friends house to give a quotation. He has quoted more wrt sft against the actual. As I know the actual sft area I got to know he is lieying.

His idea is to visit all UC leads and quote more sft area wise and make feel the customer that UC is costly. Later he offered...

The urbancompany technician ruined my refrigerator, The technician destroy my frozen heater, and he change frozen motar thermal fuse with no reason i complaint many times in urban company but no reply from....

I booked a full body massage that promised a head massage as it said it is recommended to relieve head ache professional denied head massage and went of

I complaint 2 days back back and git call from highly unprofessional associate she was rude.

Need immediate action plz...

My service is under warranty period and the company denied to provide service under warranty period. Please check relevant attached document in the matter. They are telling this technical glitch....