Urban Company — refusal to give receipt

Address: Gurgaon, Haryana
Website: www.urbanclap.com

I got my ac repaired through urban clap a few days ago. There was some leakage from the condenser coils of the ac and i was told that new copper coils would have to be put. After the repair was done urban clap gave me nothing but a payment summary that i had paid 7400 rupees to the repair guy. When i asked for a receipt they refused to give me any receipt saying that we don't give receipts. I don't understand when i am availing a service from urban clap and paying money for it how can they not give me the receipt! Moreover, even after several mails and calls with apparent escalation managers they have stopped replying to the mails also and suddenly their customer care people say we don't have a provision to escalate calls! I really don't know what to do. I have paid quite a sum for these repairs and i also need the receipt for bookkeeping purposes. They are running an absolute scam not paying taxes for the services they provide and should be prosecuted for this.
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    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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