[Resolved] Urban Company — Unprofessional service

S

Sohini.21

Oct 25, 2020

Address: Kolkata

Today i booked professional for my bathroom cleaning. I made payment online, instead of that after 5 hrs the assigned person called me and refused to give service at the end moment and put me on big trouble. They reschedule it on its own time and which was after 2 days, didn’t bother whether that will be suitable for me or not.
Ridiculous.
And even its so corrupted that the service person encourage you to make payment by cash. Bcoz urban clap do not pay them on same day. That’s the one of the reason when you make payment by online the service person refuse to give service.
Please do not take this kind of irresponsible ridiculous service from the online service like URBAN CLAP...

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Aug 8, 2021

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

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Comments

Urban Company Customer Care

Oct 25, 2020

Verified Support

Hi Sir/Ma'am

We apologize for the inconvenience.

We would like to apprise you that we could not find any details.

Kindly share your registered contact number/Email ID with Urban Company to proceed on the matter.

We would request you to please write to us at [protected]@urbanclap.com with the subject line '3253902'

Looking forward to your response.

Thanks and regards,
Team UrbanCompany

Reply

Urban Company Customer Care

Oct 25, 2020

Verified Support

Hi Sir/Ma'am

We apologize for the inconvenience.

We would like to apprise you that we could not find any details.

Kindly share your registered contact number/Email ID with Urban Company to proceed on the matter.

We would request you to please write to us at [protected]@urbanclap.com with the subject line '3253902'

Looking forward to your response.

Thanks and regards,
Team UrbanCompany

Reply

Urban Company Customer Care

Oct 25, 2020

Verified Support

Hi Sir/Ma'am

We apologize for the inconvenience.

We would like to apprise you that we could not find any details.

Kindly share your registered contact number/Email ID with Urban Company to proceed on the matter.

We would request you to please write to us at [protected]@urbanclap.com with the subject line '3253902'

Looking forward to your response.

Thanks and regards,
Team UrbanCompany

Reply

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