Urban Company Complaints & Reviews

I would like to detail it. Booked a service from my mobile app id [protected]@gmail.com and number is[protected]. I booked for cooler pump replacement. From the start of replacement pump starts to give electric current. On visit mr rohit verma told me to call his personal number in place of urban company for any complaint. I called him on 30 june 2020. He came and try to solve current but there was no result. After some day i submit abooking...

We are having a problem in our ac after we had a service from urban clap. Our ac is not working properly. Some issue is coming in its cooling. The ac service is not at all satisfactory. Please make sure to send a profesional again to make it....

I could not know your policy, and i couldn't book any bcoz your application not received my proper location... So how could i be booked my repairing complain??...

This is a disgusting customer service by urban clap.

On april 30, 2020 i had got my ac repaired for the water leakage problem and paid almost 4500 rs but now when the problem has started again and i tried to rebook the revisit, i was told by your agent that i had to wait for one week. If it would had been a new booking, they would have sent a guy the very same day.

My wall is getting damaged due to the leakage...

I booked an online repair service throeugh urbanclap to repair my AC (9 May 2020).
AC service has been done on 10 may 2020 related to cooling issue. Service person has done the below things
1.AC Split service
2.Gas charging
3.Nuts replacement
4.Replaced with new copper pipes
which has costed me around 6657/-. and 289 Rs/-

But after a week again the same issue is repeated, cooling is...

I booked a service on urban clap for waterproofing in my hospital. First of all they initiated the job too delayed and the problem has not been solved yet. The wall becomes wet whenever it rains. And now when i called them regarding the wall leakage even after their service, they are refusing to take up their responsibility and their executive is saying that it is not their responsibility. The wall in my hospital leaks worse than it used...

I hired urban company for ac services. The technician insisted that we stay away while they were checking gas. We could hear him intentionally taking out gas for quite some time and later he told us that their is a problem of gas in the AC. I raised multiple complaints but no company representatives bothered to call back. This is despite more then 25 reschedule and call back requests.

The details of technician is as follows:br...

I had put in a complaint regarding refrigerator cooling not happening on 25th may'2020, the engineer came and corrected the issue and charged rs. 2200, after a month and a half again the issue occurred on 15th july'20, the call center executive informed they will be sending the the engineer within 24 hours, the next day he arrived, and informed that the issue need to be re-done and other parts are required to correct the issue. I informed,...

I book a stabilizer repair service from urban company on 27 may. Next day the electrician came and took my stabilizer for repair as it can't b repair at the site. He never called me to update so I called him and he told me that it can't be repaired as part is not available. But I told him I can wait for 2 more days pls get this repaired. He forced me take it back so I got suspicion that he might have done something to my stabilizer, so I...

Urban company ne mera tv repair krne ke liye leke gye pr
Inke agent ne uski led screen tod di
Ab company mujhe is ka compensation nhi de rhi h
Aur company ka koi bhi vyakti in sbko mujhe written me nhi de rha h
Company pori fraud h...

Hi team,

My washing machine is water is drain issue. After service done new issues came due lack of knowledge of machanie
1. Drum is getting sound
2. Anti clock wise is not rotated in rinse
3. Drum speed is high in spin

As per my assumption we need to go brand new product.

Completely dissatisfied service.

Sent so many mails to support team and did not get positive...

I had raised a job for ac service and repair with urban company for 9th july 20 and rs. 538 was paid online for the same before the service.

Technician rahul raghav came, did the basic cleaning service but the ac still did not work as he was not able to understand the problem and repair it. He left the job open with a promise of coming next day for fixing it. Next day he did not come and stopped answering the calls and lockdown...

Uc is fraudulent company. They charged me for ac repair where nothing has been done or replaced. The ac is not functioning immediately after the technician left. There is no transparency as they charged the amount without repairing anything. I have waited to see i[censored]c responds or not after rebooking the service. Its been almost a month since the case is open. I think uc is waiting for the warranty period of 3 months to expire so that they...

This has regards to my most recent booking for electrical work done at my in-laws place thru urban clap.

Following is a candid feedback for the services provided by your electrician mr. Suman dutta :

We are very disappointed with the pricing of the services. This is not an appropriate way to rip off customers during lockdown periods. I have hired him before and confided in him to do a good job. His work is fine,...

I got one split ac repaired and serviced on 20th june 2020 for want of less cooling.in addition i also got serviced 3 more split acs serviced. The job was assigned to izhar alam and i paid total amount of rs 4496/-. I have not received copy of invoice. One ac which was repaired is not working as the water is leaking from the ac. My booking of service of my split ac giving less cooling and was told that gas has leaked. Accordingly the team...

Got my 2-year old 1.5 ton lg split ac serviced on 28th may, 2020. The original complaint was less coiling. Service engineer did gas refilling and also did ac service to our satisfaction. Then since the past one week, there is little less cooling and the fan motor speed changes on its own. Have logged complaints on the app but have not received any response. Got a call once in the morning but could not attend. Have been waiting since then....

*on 18th june 2020 i had booked an ac technician. Mr siddiqui muhammadjuber abduali was assigned who told me that the motor and fan of the ac needs to be replaced. I told him to get me a new motor which he did for 2338rs. And the ac worked well for a day. The ac is company ac and i am accountable for any parts replaced.
*the ac stopped working nd i got inntouch with the technician directly nd he never cme. So i got in touch with customer...

Urban company had sent technician for repair of my refrigerator. He visited up 3 times and on contrary damaged the fridge.
I made a complaint, id:uc072d284e4 but shockingly uc has not done anything except making false assurances.

I ended by being duped of rs.2700 and refrigerator further damaged!...

It is very surprising to learn that even after 3 days have passed since the technicians have opened the parts of my washing machine and took away with them for making the necessary repairs, I am yet to learn the fate of my said machine parts.

Neither did those technicians contacted me since then and intimated me about the condition of the machine parts, nor did they inform me as to when they are fixing them into my machine...

Friends this is to inform regarding cheats and poor quality of AC Technicians of Urban Company and response to complaints
I had got 2 AC repaired & Serviced and another 2 AC only serviced from Urban Company on 30 May. and paid a total of Rs 10, 635 that day..
My Daikin AC used to make sound occasionally. The Urban Company person Mohammad told me Gas of my Daikin AC had leaked, Motor was faulty and also Capacitor/Condensor was...