Urban Company — urban company is selling fake duplicate parts to its customers

I got a microwave repaired last year, a samsung product. Urban company representative installed a counterfeit magnetron assuring it was from samsung. There was a fake sticker of samsung on the top of the magnetron. The magnetron broke down in less than 10 months with the magnetron, transformer, and the capacitor all blowing out with a huge blast noise.

A samsung representative clarified that the magnetron installed by the urban company was a cheap duplicate that blew the whole appliance.

I have notified urban company over email and over call about this concern. The technician who repaired my microwave accepted on the call that the magnetron he installed was a local market duplicate. Urban company is not replying to my concern, and things have moved towards shamelessness from their side.

I have all the bills, images of the original and counterfeit products saved with me. I want a statement and a resolution from the company on why they are running illegal sales shop of counterfeit products. Also, i need my bills paid by urban company.

All files in this folder location: https://drive.google.com/drive/folders/1U2ddH76cmzOAoZtYNevJqso0nFDOy5FA?usp=sharing