[Resolved] Urban Company — Walls strains not done on my house deep cleaning on[protected]

veeraiahgaddam

Jun 16, 2025

Address: 2-3-722 Plot no 69E Street No 5 Laithanagar Nagole Hyderabad 500 068

I regret to Inform you that i have done deep cleaning in my house on 14th June 2025. Your franchise people said wall strains not covered in my package and company is not given any training in this regards. I have paid total Rs.5598 ( additionally given to them Rs.600).

After paying this use amount still incomplete my house deep cleaning, what is mean DEEP CLEANING ? Company mesmerizing the people with advertisements etc but service is poor, totally depending on franchise people. I regret to saying in future wont prefer your valuable service.

Requested to send my service invoice but so far not yet received to my mail ID [protected]@yahoo.co.in

Was this information helpful?

No (0)

Yes (0)

Jul 17, 2025

Complaint marked as Resolved

Urban Company customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2025

Urban Company Customer Care's response Hi,
Thank you for reaching out to us and bringing this to our notice. We sincerely apologize for the inconvenience this has caused. We would like to assist you with this and make things right. Please be assured that we have escalated your concern to our team, and they will be reaching out to you shortly via call to resolve the issue.