Urban Company — Warranty period

sonikasaxena19

from Naraina, Rajasthan

Feb 11, 2021

Address: Jaipur

Website: urban company

My service is under warranty period and the company denied to provide service under warranty period. Please check relevant attached document in the matter. They are telling this technical glitch.

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Urban Company customer support has been notified about the posted complaint.

Feb 18, 2021

Updated by sonikasaxena19 I view of my previous complaint ur company has asked me to place the new request
I have placed a new request..But again the same professional assigned against whom i lodged a complaint
Then i requested to change the professional a new professional assigned
But when he came he was the same person against whom i lodged a complaint..That means he has two registrations with different name..Is urban clap is cheating in this way...In this way u r providing service to the customer ..U have no authentic records of your professionals..How can we trust u and ur professionals ..Even in the name of his he is providing service..