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UTS Global Complaints & Reviews

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Updated: Nov 7, 2024
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C
Christopher Monserrate
from Pune, Maharashtra
Dec 19, 2014
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Address: Pune, Maharashtra

I had enrolled for the PGDBA + MBA dual course through MIT . And got done with my 4th semester this June. Very soon, I received a certificate from UTS, but it just states PGDBA through MIT. I was promised a certification from Assam Downtown University for the MBA. That was the sole reason why I selected MIT and this course. The course i enrolled for was PGDBA + MBA. I haven't got the certificate for the MBA yet, please help me with this situation. On the UTS portal my profile shows as course completed. I've paid all the fees, completed all assignments and finished all exams successfully. I have raised many tickets through their support teams and written emails to various support teams of MIT, ADTU and UTS. All they keep saying is that they have forwarded my details to ADTU and are waiting for details from them. If I do not receive the certificate for the MBA, then this is a case of cheating and fraud. I have been begging for this issue to be resolved since August. I'm looking for answers. Please help. Christopher Monserrate Student Id : [protected] #[protected]
Aug 14, 2017
Complaint marked as Resolved 
Got the certificate finally. They got it done finally. Got a call to confirm my address and certification and then got another call sayin that the certificate will be couriered, It was delivered a few days back. Thank you.
UTS Global customer support has been notified about the posted complaint.
Haven't heard from anybody yet. This is exactly my point. Only delay, no resolution
Got it, finally. Thank you
Hi
[protected] till certificates not received.adtu team not responding calls kindly look into this issue
Hi [protected] till now not received certificates from adtu and not responding my call kindly do the needful
I also completed PGDBA + MBA dual course in 2013 with ADTU via distance learning. I have not received my certicate yet. I have contacted them through their Documentation & Support services emails but to no avail. Even today, I resent an email to their Documentation but it has bounced back.
I urgently need this certificate for certain prospects that are way better. My ID was then [protected]
Dear Team,

Good Morning, This is with reference to my complaint lodged regarding my PGDBA and MBA certificate from ADTU and MIT. The issue is resolved and I have received my certificates yesterday. I am happy that there wont be any obstacles on my way to my promotions. Thanks a ton to the redressal forum for helping us out to get the things done on the right track.

After lodging a complaint with this forum I received their mail within a week and thus I could keep a track in following up with the matter

thanks and God bless you all.
Hi,

I have completed my MBA-Hospital management from ADTU online in 2017, however Certificate is still awaited. I have raised numerous support tickets but of no use. Their Email Id which was working earlier now longer works. Last year in June month, I got a call to update address (for which I had already raised no. of ticket but still not updated) but since then no further communications. I don't know what to do next..
Without certificate, it is of no use. It seems, I have wasted my energy, time and money for this course.
Anyone have any idea, how to take it ahead in order to get the certificate...

Thanks,
Dolly Srivastava
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    pardeshisantosh
    from Pune, Maharashtra
    Nov 26, 2014
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    Address: Pune, Maharashtra

    This University is giving wrong information to the students when they admission. At the time of admission they inform us that there will be no rules to appear for the examinations except Assignment Completion and 6 months gap between two fresh Semesters. And when you apply for the exam they inform us about so many rules which are never shared with Students. I have so many complaints which are genuine but these guys are not able to answer for these complaints. So request all of the students while taking admission to this university pls think 100 times. Please contact me on [protected]@gmail.com if you want details about their cheating with the students... Don't go for false information which they tell us at the time of admission. Go for other Universities which are loyal and honest with the students...
    Aug 14, 2020
    Complaint marked as Resolved 
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      G
      Gautam Khurana
      from Hapur, Uttar Pradesh
      Nov 22, 2014
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      Address: Saharanpur, Uttar Pradesh

      To, Whom so ever it may concern Sir/Madam, I would like to inform you that I have enrolled myself for B.SC(IT) from Jaipur National University through UTS on 2nd August 2014. My name:GAUTAM KHURANA student id:[protected]. I have joined the regular course in my city itself. So I would like to cancel my admission from Jaipur National University as I cannot pursue two courses at one time. Also I have paid twenty four thousand five hundred(24500/-) as enrollment fees. I am sending the attached receipt of fees with this mail. Kindly cancel my admission and refund my fees as promptly as possible. Thank You Yours Sincerely GAUTAM KHURANA (contact-[protected]) This message I have sent several times to [protected]@utsglobal.edu.in and [protected]@utsglobal.edu.in I have informed within the time limit of ten working days. But nobody is responding to my issue. Sir please take this matter in priority its been three months I am waiting for my refund. I have sent my study material to your premises through track-on courier docket number[protected] on 12/09/2014. I have confirmed from the courier services that it has been delivered to your premises.It has created the wrong image o[censored]TS. I have paid my hard earned money. Please solve this matter as soon as possible. Regards GAUTAM KHURANA (contact-[protected])
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      Aug 14, 2020
      Complaint marked as Resolved 
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        kenney10
        Jul 30, 2014
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        Address: Pune, Maharashtra

        I joined MBA offered by JNU through UTS They took my money and not even responding to my call or any email.. I sent an email to all the staffs who initially talked to me. One person took the call and she said she is on vacation I am really afraid now. Please Guys think twice before you join UTS I am still trying to reach them. At least my fellow country men can be aware of what is going on with UTS.


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        Aug 14, 2020
        Complaint marked as Resolved 
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          ------
          from Mumbai, Maharashtra
          Nov 20, 2013
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          Address: Pune, Maharashtra

          Dear Sir/Mam, I'd enrolled for MIT PGDM program in Marketing management through UTS Global (http://www.utsglobal.edu.in) this February and I deeply regret to inform you of all the grievances and inconveniences I've faced ever since my admission in the program. I enrolled into the course with full payment (NEFT) via admission counselor Sonali Salunkhe. Right after the clearance of payment, I've faced lot many problems and whenever I tried to contact their so called counselor, she apparently remained unavailable and never called back despite endless reminders. She had committed to me that my exam will be in June'13 which later on I came out to know was a false commitment. According to their policy, I could only appear for my exam this September. After lot of discussion, endless calls, I gradually relented because I had no other option than to delay my exam. I had applied for this course ONLY because I was told that I would be able to complete my course by the end of this year, i.e.., exams in June and December'13 would be held. I had to face inconvenience regarding the same because your policy was firm and none of the concerned people would answer properly. Anyways, later on, I've been really trying to get in touch with the UTS team regarding a lot many queries but just like last time, many contact numbers were either unavailable or not responding. Every time I had to literally hunt down a new number and then when I would call on it, someone new would pick up and instead of answering the query, they would give someone other number to contact. The interesting thing to be noticed here is that when I would call back again on the number that was picked up before, it would remain unanswerable every second or henceforth time. This time, I had to give my exam in September and I were to book my slot before that. So, I tried booking it but I came out to know that we're to be given a login id and password which I got after sending few mails (and not sent from their side beforehand). But when I logged in, there were only 2 dates available and I had 5 subjects. When contacted about the same, the counselors said that they'll be increasing the slots in a day or two and I should check then. I kept checking every next day and called them again later on twice or thrice but they gave the same excuse. Later on, those contact numbers remained unavailable. The last date to book slots was nearing and I was stuck! I had no idea what to do and I sent them regular mails as well but those were also not responded. Alas, the dates came and went and I could not sit in the exam. Clearly, this has been not just a waste of time, but a lot of efforts, pain and money and not to mention all the mental stress this whole fiasco has caused me. It has also forced me to dely my higher education for which I had to enroll in a one year program. Almost the whole year, I've tried to remain patient but this was the last straw. I, thereby, have requested them to refund my full payment along with the interest at the earliest via mails and obviously that hasn't been answered too so here I'm posting it on this forum with a hope that steps would be taken against the same. And if nothing else, other students can be careful before enrolling in a program like that. Its a shame that an organization like MIT is so inefficient and careless. Educational institutions hold a future of students in their hand and they need to realize the responsibility! Thanks, Reg ID: [protected]
          Complaint marked as Resolved 
          Took a lot of time and constant follow up but with the help of few people, after one year of registration, I've received the refund now. Thanks!
          Respected All

          Same problem facing I all ready paid fees but system problem I not eligible for exam today I wrote my study material not sanded and exam slot booking last date is 30.04.2014. My id [protected] pls care full my brother and sister...
          my id is [protected]
          i applied for the Dual course of PGDBA & MBA but after payment by neft the so called counsellor MR. Prashaht Patil was never availabel to me. after the exams he says now that i will be given only PGDBA certificate. after so many mails now they tell me that its wrong counselling and complaint solved but nothing is been done as proof of this i even send the mail which i received after the counselling.
          this university is real
          does anyone get a diploma after dioing two full years of course and get diploma spending 50 thousdand bucks
          i wish not to chose this school
          after u pay money they will disappear
          same here [protected] i paid enrollment fees and exam fees from july 2016 its more then an year now there is no exams neither any refunds
          Simmi22's reply, Nov 7, 2017
          I have been facing the same problem since JULY 2016 I have been waiting for the exams but no update till now!Now i guess its better to take the refund rather than waiting
          Fake, fraudulent and con operation carried out jointly by MIT Pune, UTS Global, JNU Jaipur and few other universities.

          Do not trust whatever they say on Live Chat or phone. Once they receive your payment, they will just forget you. I paid in August 2016 and till today, there is absolutely no communication from their end.
          steven8's reply, Nov 29, 2017
          They had done same thing with me too. Call me on my mobile 8329425519 and we will take action against them.
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