[Resolved] Videocon Industries — wrong d2h account recharge - requesting refund | |||
Dear team, Kindly note that while recharging through gpay for a specific amount, i have by - mistakenly put my customer id as[protected] instead of[protected]. It has been wrongly credited in to someone else's account. I request you to kindly give credit of amount rs. 669/- in my account immediately. Transaction details are as provided: Upi transaction id :[protected] To: d2h"yesbank Google transaction id: cicagkch_lwpga From: carolineeliz999"oksbi Date: 21 march 2020 My bank details are as provided: Bank: canara bank (Charumoodu branch) Acc no. :[protected] Ifsc code: cnrb0004662 Acc holder: caroline elizabeth shaji Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I had done videocon D2h payment of rs. 360/-. Deducted but recharge not done. So, I want back my money which was paid through my allahabad bank debit card. Still money is not showing in recharge account of videocon D2h.
d2h Customer Care's response, Mar 24, 2020
Dear Himanshu,
We apologize for the inconvenience caused. We are not able to fetch your details. Kindly share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.
Thanks & regards
We apologize for the inconvenience caused. We are not able to fetch your details. Kindly share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.
Thanks & regards
Dear Caroline,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.
Thanks & regards
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.
Thanks & regards
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
I reacharged my d2h for two tv but one set top box shows insufficient balance . Customer care didn’t work on this . Please resolve my quiry.
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.
Thanks & regards