[Resolved]  Vodafone — Cheating , Defrauding and Harassment.

Address:

New Delhi, Delhi

Dear All; Please given the justice at given point. (1) Vodafone executive had given me the postpaid connection on the pretext of huge false promises. (2) As per his commitment, we receive the excess bill. (3) My mobile has been disconnected since last 3 Month, which effect my day basis contactablity. (4) When i tried to settle this complaint and asks for the reduction the bill, they are neither giving reply nor any talking positively. (5) The given trail email have 12 points, which was asked to Vodafone but not reply. It seems they are habitual to harass the people. ONCE More it is requested to reduce the bill and take the legal action against your agent and employ who is involve in this fraud. [protected] Forwarded message[protected] From: N K <[protected]@gmail.com> Date: Thu, Oct 31, 2013 at 10:49 AM Subject: Fwd: Deceived by Vodafone/Agent To: [protected]@vodafone.co.uk, [protected]@vodafone.com Cc: appellate.[protected]@vodafone.com, manish.[protected]@vodafone.in, [protected]@vodafone.com, appellate.[protected]@vodafone.com REMINDER 2 What a shameful from your side. The email dated 29th October 2013, 24th October 2013 and 22nd October 2013, containing complaints of cheating/fraud and hence you was requested to reduce the bill but your reply is awaiting. Your representative "Ms. Priyanka-Appellate Authority" had promised me lot to solve this issue within last Monday but neither any reply nor any call has received yet. As of now whenever i am trying to contact her, she refuse to talk with me and disconnecting the calls. I once again remind you that it is just your intention harass the client, Further i would like to highlight it to the Board of Director to help me and resolve this issued and take the needful action against culprits including Ms. Priyanka. This email, is being sent at different-different id of Vodafone and other, Further, my best effort to gather lot of id's to aware him/her with such type of fraud/cheating. If it would not resolved till EOD then i'll it would be post at Social Media. Awaiting for reply. [protected] Forwarded message[protected] From: N K <[protected]@gmail.com> Date: Wed, Oct 30, 2013 at 8:05 PM Subject: Fwd: Deceived by Vodafone/Agent To: appellate.[protected]@vodafone.com Cc: [protected]@vodafone.com REMINDER 1 Please see and reply at each points dated 29th October 2013, 24th October 2013 and 22nd October 2013. [protected] Forwarded message[protected] From: N K <[protected]@gmail.com> Date: Tue, Oct 29, 2013 at 11:17 AM Subject: Fwd: Deceived by Vodafone/Agent To: appellate.[protected]@vodafone.com Cc: state.[protected]@yahoo.com, [protected]@trai.gov.in Dear Team; Kind Attention to Mr. Manish Jain Please refer my email to you dated 22nd October, 24th October 2013 regarding bill/agent promises disputes at Mobile [protected]. In regard to above subject, i have talk with your representative Ms. Deepshikha (Nodal) and Ms. Priyanka (Appellate) but matter is still unresolved. One more i am reminding you to Solve the Dispute and Look Into The Given Bothering Points from your side. (1) Earlier Ms. Priyanka had promised me to resolve the issue within last Monday, but i didn't get any calls/emails. (2) I have a call conversations of nearly 40 minutes with your above both representatives, but in result responses is NIL except promises to resolve. (3) As per Auto Reply email, you are promising to client to get in touch within next 2 days, but i have a very bed experience that you promises is not a genuinen. (4) In a call conversation, your above one representative levied baseless allegestion while i have entire documents and when i showed your responces is nil. (5) The entire consequence is showing that your intention is only to harass the client. (6) I wish to bring in your notice regarding earlier judgement through Consumer Forum Bangalore, further please click http://www.thehindu.com/news/cities/bangalore/bharti-airtel-to-shell-out-rs-50000-for-harassing-customer/article5276282.ece (7) Please see 5 points in my earlier email dated 24th October 2013 and Matter in 22nd October 2013. Its again you are requested to look into the the entire consequences and fulfill my demand. Awaiting for your positive reply, further you it would be approached to some authority. Thanks. [protected] Forwarded message[protected] From: N K <[protected]@gmail.com> Date: Thu, Oct 24, 2013 at 5:23 PM Subject: Re: Deceived by Vodafone/Agent To: appellate.[protected]@vodafone.com, manish.[protected]@vodafone.in, Vivek.[protected]@vodafone.in Dear Team; KIND ATTENTION TO MR. MANISH JAIN (Head - Customer Service) OVER TWO MONTH OLD COMPLAINTS. REQUEST FOR REDUCTION IN BILL TILL 50% Please refer our email to you dated 10th October 2013, 22nd October 2013 and your reply to me dated 16th October 2013, rest are awaiting. I am looking since long that you team are silent over my complaint/request. It is not a solution. I think your team read the entire situation mentioned above and you team believe that there is some fault in your system. Here i am going to mention some points which showed that you want your client should be suffer from mental harassment. 1. I had sent the email dated 22 October 2013 but your reply is still awaited. 2. You think that if you will not respond for next some days, client will not entertain it and you will get its benefits. 3. Your executive called me “Deepshikha Lamba”; I have lot of debate with her, where she always tried to force me that her I am wrong. 4. After Lot of discussion, you team never think to close think to close this complaint and taking the time to harass the client. 5. Your agent/DSA, in field to sell the postpaid connection, is deceiving the client on the pretext of false promises. But you have not any guidance over it. As yesterday, I saw lot of complaints, posted at social media regarding bill, they are also suffering like me. Here I refer the discussion dated 22nd October 2013 at 1738 hrs, and want to inform you that lac of people is suffering from you system and IT department. It is still requested to please look into this complaint deeply, stop the unfair trade practice and please do as requested. Hope for your positive reply. Thanks