[Resolved]  Vodafone — ford activation without information

Address:

Mumbai City, Maharashtra

without my information they activated my no

As per trailing mail many times i informed to that i don't want to activate no [protected] ( dealy in activatio from sales team & not proper responds on call) but then to on 10 of oct i received sms from Vodafone on my alternate mobile no . Stating call on 117 for activation the mentioned no.
Same night i called on custome care no 111. Customer care executive suggest me don't call on activation no ...your no is in suspension after 30 days automatic it got disconnected . No rentals will charged me as i m not going to do activation process.
.i have that earlier issued sim card but i break the card & keep with me
Next day i m getting many calls from Vodafone sales team to know y i m not made any activation call on that no. Every call i m repetating same story i also talled them i brake the sim card coz not interested to active the allocated no. same night i called again on 111 to in from that i don't want to activate the no [protected] & then to i m getting many calls from sales team. Customer care
executive updated my this called details & in from m from next time onwards i will not received any calls for the same ..but on Sunday at 12.45 pm Vodafone executive visited my home with new sim card for the no of [protected]. Which i never requested to send. hence i refused to take the new sim and send sim card back with that person make note i never open that new sim card. Kindly take serious action against that sales team
Revert me through mail other wise i m going to logged the Ford & personal documents miss used complaint in police against that sales team

Regards
Shweta



Dear Ms. Salunkhe,

Thank you for your email dated 04/10/13, regarding Delay in Activation charges for your Vodafone mobile number [protected].

We regret for the inconvenience caused to you.

Further to our conversation dated 06/10/13 on your mentioned alternate number [protected], we wish to inform you that we have check our record and confirm that we have forwarded your request to cancel the above mentioned Vodafone number.

Ms. Salunkhe, given below is the Service Request reference number for your enquiry; in case you need to check for more details on the same, you can share this number along with your cell number with us.

Service Request Number:[protected]
Also, the interaction reference number is mentioned in the subject of the email; in case you wish to write to us for the same query again, please do mention this number in your email subject line. This will help us trace your previous communications.
In case you need any further assistance, please do call or email us. We’ll do our best to help you.
Happy to help,
Shoeb Ansari
Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in



Dear Team

On 30-Sep-2013 i had call vodafone customer care 111 for inquiry of new postpaid connection from there customer care executive transfered my call to sales department.
In sales department i had talk with sales executive Sujata i informed about my new no requirement then as per my choice she blocked new no for me [protected].
On next day that is 1-Oct-2013 at 6.00 pm Mr.Vikas visited my office at worli to collect the documents & Rs 300/- both Sujata & Vikas told me within 48hrs my new no will get activated.
But today is on 4-Oct-2013 my no is not activated nor that sales executive responding my calls even vodafone customer care don't have any update status regarding my no
I request to you kindly look in to the matter and do the need ful ASAP
Connection Details are
Name :- Shweta Prakash Salunkhe.
Documents given:- 2 photographs
Xerox copy of pan card & voter id along with my vodafone
existing no mobile bill
Amount paid :- Rs 300/-
Agency name:- systematic knowledge service pvt ltd
Rec.no:- 8105
Collected by :- Mr.Vikas
Allocated sim no:[protected]