Vodafone India — access fee of vodafone on recharge | |||
I have done a recharge rs26 via amazon pay for mobile no. [protected]. In return i got this msg from vodafone : "rchrg of mrp rs 26 on 30/09/17 successful. Tlktime rcvd rs0.08, gst rs3.97, accessfee rs21.95, new bal rs3.08. Transid onr[protected]. Dial *111# for a/c info.." now can anyone please explain me that even after deducting the gst of rs.4, why was additional amount of rs.22 was deducted under the subtitle of "access fee". This is a small amount but last time when i recharged for 100 from paytm that time too it deducted 3/4th of amount (Around 87). Plz return my money and explain me on what basis vodafone deducted this?? Kindly look into this matter as soon as possible Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I have the same complaint. I got a recharge of Rs 55 and an access fee of about 45.54 was deducted, excluding the GST. I was unaware about being charged falsely in the same way in past. Kindly make a note of the aforementioned, and solve the problem; else I feel I will be forced to change the service to customer friendly network company.
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