Vodafone India — cheating case

Address:

Bangalore, Karnataka, 560092

Dear sir,

This is to bring to your notice that we lakshmi hyundai (Unit of sri jayalakshmi automotives pvt ltd) and brigade honda, bangalore, has sent a mail to corp care and concern rm to change the authorization person and signature for all vodafone communication on 15/03/2018. And we got a confirmation that within 24 hours it will be updated and till today 4/5/2018 it has not been updated.

Secondly we were not happy with the service provided by vodafone and the promises make was not honored in terms of plan change and better service.
And vodafone is cheating us since years by sending bills for the numbers which doesn’t belongs to either lakshmi hyundai or brigade honda and we used to pay the bill. And after checking each numbers and finding out that some of the numbers is not used by us. And after informing rm’s no one took initiative to come out with a solution as they were also involved in the scam. After continuous pressure they used to send a separate bill saying we have rectified our mistake and from now on you will not receive such bills for numbers not used by your company. And since feb we requested to change the plan as billing was high and vodafone people have sent a mail saying plan has been changed. But till today same old plan is running and when we ask relationship manager they used to rework and send excel sheet to pay some amount but in the system it used to show balance due and we used to get numbers deactivation. And forcibly we used to pay excess amount. I have evidence for all the cheating done by vodafone people.

This is bought to the notice of mr. Dinesh rm of vodafone and mr. Girish br rm of vodafone. They are least bothered.

We are paying excess payment every month and this people have communicated through official mails for plan change but till date it has not been honored and we are paying for old plans and that difference amount is responsibility of vodafone and we have decided to register a case against vodafone and the people involved in this scam in consumer court and cheating case in local police station against vodafone and local officials.

Concern:

Already we have ported more than 80 numbers and all got activated with the authorization of me, but for rest of the numbers we again wanted to port after this scam but we had received sms stating “ authorization letter error” & rest numbers got cancelled for the same reason. Then how rest 80 numbers got ported if authorization was an issue. Vodafone don’t have any answer.

Kindly check for the gap & also explain for the cancellation on priority please

So, we request you to intervene and resolve our problem and instruct them to allow us to port out without any issues. Hoping you will help us resolving our issues immediately. Advance thanks for your time and support.

Regards,
Lokesh j
General manager - hr
Mobile:[protected]