[Resolved]  Vodafone India — Fraud Billing

Address:

Gurgaon, Haryana

Numerous generous advertisements may have raised your TRP bar but the real truth behind your so called brand is surely you guys are frauds across your consumers and the income tax authorities of India…..I will now showcase the fraud story….I had a Vodafone number [protected] which I bought from a corporate plan, which states 5GB Data Plan on 3G speed and post consumption of the same the browsing speed goes down…………so called an unlimited plan…I used this number for ONLY Internet browsing for around 1.5 years paying the fixed tariff of 843/ all-inclusive across a billing cycle of 3rd to 2nd of the subsequent month…………usage was far within the 5GB data limits! Finally, just a day after my bill generation day which is 6th of every month, I decided due to Vodafone’s network issues for which I complained numerous times to move on and disconnect this number, for which I gave a written request on 7th of October @ a Vodafone store . To my surprise I get 15 different calls randomly asking me to continue my number which was clearly denied on my end. Irritating in all ways to waste time on idiotic calls like this, and then I am post a month of this cycle given a bill stating outstanding 21856 …along with a generous discount of 16777 and a bill of 5271 INR for a 5.21 GB usage! Wow….just cause I want to switch off your number my unlimited plan becomes limited with an outstanding of 5000+ and to add to it without any prior notification these switched off my personal Vodafone outgoing …..Guys ….TRAI and DOT still exist in this Indian world ….keep your unviable policies with you in UK…. You never paid your taxes to the Indian government and are creating nuisance by humiliating your customers. I will ensure I take you to the TRAI authorities and complaint to the DOT officials too. You will pay for this pain for sure! Without any prior intimation you switched off outgoing to my personal number stating on SMS I have not paid for my personal number………see your SMS attached…..Vodafone, show me a TRAI policy stating you can bar my personal number calls due to some non-sense of your part on another number……… I will ensure I’ll publicise your nuisance behaviour everywhere and people should for sure move on from you guys! I called your customer care and they give me personal numbers of Mr. Mayank @ [protected] and he doesn’t have the f…in courtesy of picking or responding to calls….wholly crap you guys are…. I take a pledge to ensure maximum MNP’s now! @ Friends: Showcase together these folks they are not worth it. Let’s move on …just move to Airtel or any subscriber BUT Vodafone………………………………