Vodafone India — i want to change plan or close my no but vodafone is not allowing

Address:

New Delhi, Delhi

I had this corporate vodafone plan that i got from my last company and now i have moved to the other city and region so i dont have access to my registered email id for that no. now vodafone is generating bills every month and is not allowing to terminate my services or change my plan to cheaper one and anything as i am not in my home circle now . here by attaching the chat with vodafone executive [protected][protected][protected][protected][protected][protected][protected][pr...⇄ Welcome to Vodafone Chat ! Thank you for your patience, a Vodafone Service Desk Agent is now available. {Maharajan}Good Afternoon! I am Maharajan. How may I help you? {himanshu}hi i {himanshu}m looking to change my talk plan {Maharajan}I can definitely help you with that {Maharajan}Are you inquiring for the same number: [protected]? {himanshu}[protected] {himanshu}ys {Maharajan}Let me check this, please {himanshu}actuallly i m on roaming from last few months and i recently got news that i will b staying hre for more than a year {Maharajan}Sir, as you are a corporate customer {himanshu}so what i got this local postpaid no from my company {Maharajan}Sir, sorry are you a corporate customer {himanshu}yes {Maharajan}Sir, you are our valued customer who holds a special corporate plan. To render you exclusive services; we have a dedicated team at Vodafone who takes care of corporate customers like you. Request you to please send an email @ corporatecare.[protected]@vodafone.com from your registered email ID. We will revert on your query within 48 hrs of receiving your email. {himanshu}can you please listen to my query first {Maharajan}Sure {himanshu}yes thanks, actually i am shifted to bangalore and will b stayin for long time here now, and as i left my last company and city, i got a new no here so what i want is change of my plan {himanshu}may b a plan with roaming and no data {himanshu}as i m not using my 1gb data plan {himanshu}so i want this change in plan {Maharajan}Sir, {himanshu}to some cheaper plan as i want to continue my no and dont want to pay a 800 or 1000 bill evry mnth {himanshu}dnt want to {Maharajan}Sir, do you want to change the data plan {himanshu}ys {himanshu}my complete plan {himanshu}to some cheaper plan with minimum rental + with roaming plan {himanshu}wth data {himanshu}wthout data {Maharajan}Sir, for that you need to mark a mail to the corp id {himanshu}i dont have that registered email id now {himanshu}as i cant access it {himanshu}i left the company for which i had that plan {Maharajan}Sir but you number is still under the corporate plan {himanshu}but i cant access that registered email id {himanshu}in if you leave a company they dnt allow to use there email id {himanshu}by which i was registered in this corporate plan {Maharajan}Sir, for that you need to visit the nearest vodafone store {himanshu}so i cant send this mail from registered email address {himanshu}iangalore ?? {himanshu}in bangalore ?? {Maharajan}You need to visit our nearest Vodafone store along with, a copy of photo ID proof like pan card, passport, etc & proof of address like passport, adhaar card, etc. I would also request you to carry the above copy of documents along with their originals for spot verification. {himanshu}as i m bangalore right now {himanshu}so can i change my plan from here {himanshu}the is no region restriction for this ?? {himanshu}there* {Maharajan}sIR, IT CAN ONLY BE DONE IN THE HOME CIRCLE {himanshu}ths is wat i am saying {himanshu}i m not in home circle any more {Maharajan}Sir, you cannot change the plan or the segment from corp to normal postpaid {Maharajan} in the other circle {himanshu}THATS WHY I AM TALKING TO YOU TO GET THE RESOLUTION {himanshu}On THE MATTER {Maharajan}Sir, sorry for the inconvenience {himanshu}SO WHAT I CAN DO IS JUST RAISE A COMPLAIN ON CONSUMER COURT ABOUT IT AND ILL STOP PAYING BILL BECOUSE I DONT HAVE ANY ALTERNATIVE WAY TO SOLVE THE ISSUE {Maharajan}Sir, as per the process we are providing the information {himanshu}i know you are doing your job {himanshu}bvng resolution is also the part of it {himanshu}i m stuck as i cant go to my home circle and i cant close my service buse i m not in home circle so dve to pay for my whole life for this stupid corpoarate plan even if i am not using it {himanshu}and just becouse i left my home circle {Maharajan}Sir, we undrstand how frustarting it might be for you {Maharajan}Sorry Sir, {himanshu}can you provide meresolution on the matter {himanshu}you there {Maharajan}Sir, we request you to kindly send the mail to the corp id {himanshu}ofrom any id {Maharajan}you will get the mail in your registered email id and they will provide the solution {Maharajan}Sir, only from the registered email id {himanshu}i dont have access to my registred email id {Maharajan}Sir, then your issue can be resolved only in the home circle vodafone store {himanshu}:x {himanshu}thanks {Maharajan}Is there anything else that I can help you with? {himanshu}n have no option left except consumer forum complain {himanshu}no thanks for your help