Vodafone India — KYC required by Vodafone

Address:

Kolkata, West Bengal

I have a 4 four postpaid connections with Vodafone. My wife's mobile no is [protected]. I have submitted the KYC documents on three occasions with the Vodafone store at RN Mukherjee, Kolkata( near Stephen House) and every time they have refused to give the receipt for the same.and they still claim that I have not submitted the KYC form. Again I was forced to submit my KYC documents today with the same Vodafone Store because they have intentionaly blocked the caller id of the above stated number.and when ever she makes a call the KYC submission tapes keeps on playing. When my office staff went to submit the KYC documents the vodafone representative refused to accept the same on the following grounds:- form of Vodafone filled in blue ink and signed in black ink photo is not as per size, though the photo is passport size signature on the voter ID card(xerox) is not across the id, but at the side. This is simply a case of harrasment, because if it is so then why don't they specify the details as to how the same is to be filed. I have been using the post paid connections for the last 15/20 years of Vodafone, and if this type of harassment is met to the consumers, then I am constrained to say that I will be forced to shift to another telecom company. It is earnestly requested that you please resolve the matter immediately, or I will have to take alternative steps. Thanks, Sanjivv Kayan [protected]