[Resolved]  Vodafone India — no services since august 2019 for vodafone # 9****46473 till date.

Address:Kolkata, West Bengal

Dear Vodafone Team and Management,

This is very ridiculous that my mother's mobile number ([protected]) all services has been barred till date even after doing a recharge of INR 999/- on 22nd August 2019 using Phone Pe App. We have been running from post to pillar talking to your customer service team spoke with Vodafone Store Executive no one has provided a resolution till now and we are in No Mans Land without a phone in daily life is like being a handicapped patient.

I request the entire Vodafone Management Team to kindly assist me into this matter at the earliest and provide a solution as soon as possible. As we have tried all the possibilities starting from Changing the SIM Card/ Changed Mobile Phone / Tried to go to the phone and SIM Settings but all went in vain.

Even the Vodafone Store Staffs are unprofessional where I went for help they don't deserve to be in the company they have wasted our valuable time after making us wait for hours in the store and without any resolution we had to walk out of the store.

Looking forward to a favorable reply. Kindly call in the number mentioned below for any quires.

Thanks & Regards.

U.Khandelwal.+91 [protected].
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Nov 16, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our record, we would like to inform you that your concern has been raised under 3-[protected]is in progress and accepted date for the complaint is 18-Oct-2019 & we will get back to you at the earliest. 

Regards,
Hitesh
Complaint comments 

Comments

In my locality no range for your network. I raised complaint one years before also complaint to customer care since three years. If you have sincerity to your company, solve this issue.
I am able to send the SMS from my Redmi 4 phone, but cant receive any SMS from my bank as OTP & nor from anyone.

Please give me the solution

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