[Resolved] Vodafone India — postpaid bill

Ravi Pachar

Address:

122018

I have activated vodafone international roaming in nov 2019 and deactivated same on 6 dec 2019. I have paid bill for same in dec bill cycle. But now they have charged for international roaming in jan 2020 cycle as well. I have confirmed message from vodafone of stoping international roaming in dec 2019. But now they are dening to waive of charges and forcefully i have to the amount.
Please help in this case and take appropriate action.

Vodafone number - [protected]

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Mar 2, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under 3-[protected] is in progress & we will get back to you at the earliest.

Regards,
Snehal

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Comments

ganesh keroli

I am a postpaid customer and i dont have a full network ever in my phone i am planning to switch with airtel, and aslo i had updated to customer service but nothing resolved .

NeeraZz Bandodkar

Money was deducted from my bank account but recharge was not successful

My Mobile Number - [protected]
Name - Neeraj bandodkar

I did a recharge of 599 INR & 10 INR through my SBI debit card through official vodafone website, money was deducted but recharge was unsucessful.

pnkapoor

When I never asked for subscription how you can deduct rs 49.stop immediately.refund my money.

pnkapoor
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