[Resolved]  Vodafone India — recharge not done after online payment

Address:New Delhi, Delhi

I recharged rs. 1499.00 for my vodafone prepaid mobile [protected] via https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp and paid the amount using onlinesbi on 9th jan 2020. But recharge not done till today 10th, i have not receive any sms for this recharge while rs. 1499 was deducted from sbi account.
Transaction details as follows...
09-jan-20 (09-jan-2020) to transfer inb vodafone vodafone payments rsbi[protected]igahvponq0 transfer to 1, 499.00
Please do the needful to get it corrected and return my money as early as possible.
Regards,
Dr. M. Goswamy
New delhi
E-mail:[protected]@gmail.com
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Feb 12, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal
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