Vodafone India — Unable to receive incoming calls from Airtel user after porting my number from idea to vodafone postpaid.

nitindix

from Pune, Maharashtra

Address:	411044
Website:	myvodafone.vodafone.in

Unable to receive incoming calls. I ported from Idea to Vodafone and ever since i am seeing this problem. Its more than 3 months now, customer care says the problem is not with them. Vodafone says the problem is not with them. Its quite annoying that none takes the responsibility and leave the consumer hunting. This is my contact number [protected]

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May 04, 2017

Updated by nitindix My issue has not resolved yet and now I am porting this number to airtel subscriber.

Thanks so much for you kind support and fake promises, not resolving my portability issue.

From: Dixit, Nitin
Sent: Tuesday, May 02, 2017 12:26 PM
To: Dixit, Nitin; 'corpcare.[protected]@vodafone.com'
Subject: RE: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#

Hi,

Could you please confirm if your team is not able to resolve this issue. Now, I cant wait anymore and would like to port my number with airtel.

Regards,
Nitin Dixit

From: Dixit, Nitin
Sent: Monday, April 24, 2017 11:20 AM
To: 'corpcare.[protected]@vodafone.com'
Subject: RE: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#

After multiple followup/reminder with your team,

My issue has not resolved yet, still my airtel friends unable to call on my number and getting same message.e number not in use.

Please advice if you want me to port my number with other subscriber, if this issue couldn’t be resolved by you.

Regards,
-Nitin Dixit
From: Dixit, Nitin
Sent: Wednesday, April 12, 2017 1:01 PM
To: 'corpcare.[protected]@vodafone.com'
Subject: RE: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#

Hi Monika,

Thank for quick response but the Reason which you have specified in below mail needs to be corrected.

As per our today’s telephonic conversation on [protected] at 12:48 pm, and your feedback for weak coverage faced at your residential/ office premises, we wish to inform you that your concern is forwarded to our concerned team.

My concern is, Airtel subscriber unable to reach me and they are getting an automatic response that the number you have dialed is not in service.

Please reach out to me in case.

Regards,
-Nitin Dixit

From: corpcare.[protected]@vodafone.com [mailto:corpcare.[protected]@vodafone.com]
Sent: Wednesday, April 12, 2017 12:53 PM
To: Dixit, Nitin
Subject: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#

Dear Mr. Dixit,

Thank you for your e-mail dated 10/04/2017, regarding service related concern for your Vodafone mobile number [protected].

As per our today’s telephonic conversation on [protected] at 12:48 pm, and your feedback for weak coverage faced at your residential/ office premises, we wish to inform you that your concern is forwarded to our concerned team.

We shall also communicate the resolution on the same by 18/04/2017.

We thank you for your cooperation during the interim period.

Please note reference number[protected] for your future correspondence.

A simpler and faster way of managing your Vodafone account details online at your convenience on our “My Vodafone” portal on our website. You can carry out an array of services yourself like:

• Review, compare, change talk plans
• Activate / deactivate Value Added Services
• View detailed bills including data sessions in case you are a data user for the last 13 months (including current month) and
• Analyse and pay bills online

Register on My Vodafone by clicking on the following link - https://www.vodafone.in

In case you need further assistance, please do call or e-mail us. We will do our best to help you.

Happy to help,

Monika Shinde

Vodafone Corporate Relations
Contact numbers:
For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable)
For any complaints call 198 toll free helpline.
Fax number: +91-[protected]
E-mail: corpcare.[protected]@vodafone.com
Website: www.vodafone.in

Now check and download 13 months’ call details absolutely free for your postpaid number. Log on to www.vodafone.in and go to My Vodafone”.

On 4/10/2017 3:36 PM; From: nitin.[protected]@capgemini.com; To: corpcare.[protected]@vodafone.com; ; ?CC: ; Subject: my Airtel (Maharashtra region subscriber) Friends unable to connect with me, they receive an auto response that my number is not in use.#CGP#;
Hi Team,

Using number portability option, my number has been ported from idea to Vodafone and after this my Airtel Suscriber friends are not able to call me.
Whenever my Airtel (Maharashtra region) Friends trying to connect with me, they receive an auto response that my number is not in use.
My mobile number is :[protected]
Please resolve this issue asap because its creating a lot of issue.
Regards,
Nitin Dixit
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