[Resolved]  Vodafone India — Vodafone 345 and 346 plan.

Address:	403601
Website:	vodafone

I am using Vodafone Prepaid sim since many many years.
I also understand that, to combat Jio 303 Plan, Vodafone has come with new 345 Plan with benefits (a) UL talk time, (b) UL sms, (c) 28 GB data, validity 28 days, (d) first time activator of this plan would get 56 GB for 56 days. Only condition was that re-charge should be made before[protected].

Accordingly, yesterday[protected] night at about 8.45 pm, I have recharged (on line) with 345 plan, through Vodafone eshop. But Vodafine eshop website automatically chose 346 plan saying there is no 345 plan. Benefits of 346 plans were also the same as above as depicted in the said website.

Therefore, I hurriedly recharged. After completing the re-charge, I received message from Vodafone (VM-VFCARE) as under:-

"Hi, your internet pack is now active and valid till 11.04.2017 23:59:59. Balance 10240.00 MB. Track usage on MyVodafone App...".

I am totally disappointed and frustrated with this.

I am attaching herewith screenshot of the messages received on my mobile.
I recharged my hard earned money only because of the offer of 56 GB for 56 days and UL talk time and UL sms all for 56 days. Otherwise, I would have shifted to JIO 303 plan.

I request you to look into the matter seriously and direct Vodafone to give me all the benefits as above and as promised with immediate effect. Alternatively, direct to re-credit the entire sum of Rs.346/- to my Bank Account, from where recharge was made, to enable opt for similar package of other service provider.