[Resolved]  Vodafone Telecom — making customer fools

Address:

Surat, Gujarat

this is jeevan agarwal. my contact no. is [protected]. i called customer care of vodafone for special plan enquiry. he inforned me about 84 plan of 90 days. so he said sir you font have sufficient balance so do rechare and call us back we will proceed it further. so i recharged of 320 rs. than again i calld bck dey said me we cannot do from here . u need to get 84 rs recharge done again so as to activate this service. out of this i was nt planning to recharge of 320. but tgey said we will deduct from your main balance and start your service. so i was ok and did 320 recharge or else i would hv opt for smaller recharge pack. but than total recharge i made was 320+84 extra and i did 403. which was out of my capacity. is ut there way to juz mke consumer fool by making them do extra amount reacharge so that they can make nd increase there revenue. i request u to please take a serious note against mr. arvind the one with whom i had a talk. so that they dont make other customers fool who dos not have option to sue them through consumer media forum. you can call me on[protected] for further enquiry. my email ismd is jeevan.[protected]@gmail.com. thank you