[Resolved]  Volkswagen India — payment for exchange renault pulse car

Address:Hyderabad, Telangana, 500039

Dear sir
Greetings of the day...

I'm G Vamshi Krishna reddy from Hyderabad. I recently purchased your New Volkswagen Ameo Highline AT Plus from HIMAYATNAGAR Branch by Exchange of My one&half year Old Renault Pulse car. Volkswagen offered 3.5Lacs for old car.
I have outstanding Loan of 4Lacs on old car. Manager told me to pay another 50k to Showroom. So that they will do direct NEFT payment to SBI bank in which I have taken Loan.

Last month first week I have handovered my Renault vehicle at Showroom with all Original RC, Insurance and Keys. In Belief of Your service I have taken Brand New Ameo Car..

But still they haven't paid old car amount to SBI Bank.. Keep on saying next day, Next day.. Now again its time to pay My EMI Installment for old car loan.. What should I do.. If this sort of Business Volkswagen Showroom supports the customer, who will entertain you pepl...

I want you to take an immediate action on this issue and close by tommarow..

Awaiting for your reply..

Thank you
Vamshi Krishna reddy G
Hyderabad
gvkreddy.[protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 4, 2018
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2018
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information