[Resolved] Volkswagen India — payment for exchange renault pulse car | |||
Dear sir Greetings of the day... I'm G Vamshi Krishna reddy from Hyderabad. I recently purchased your New Volkswagen Ameo Highline AT Plus from HIMAYATNAGAR Branch by Exchange of My one&half year Old Renault Pulse car. Volkswagen offered 3.5Lacs for old car. I have outstanding Loan of 4Lacs on old car. Manager told me to pay another 50k to Showroom. So that they will do direct NEFT payment to SBI bank in which I have taken Loan. Last month first week I have handovered my Renault vehicle at Showroom with all Original RC, Insurance and Keys. In Belief of Your service I have taken Brand New Ameo Car.. But still they haven't paid old car amount to SBI Bank.. Keep on saying next day, Next day.. Now again its time to pay My EMI Installment for old car loan.. What should I do.. If this sort of Business Volkswagen Showroom supports the customer, who will entertain you pepl... I want you to take an immediate action on this issue and close by tommarow.. Awaiting for your reply.. Thank you Vamshi Krishna reddy G Hyderabad gvkreddy.[protected]@gmail.com Was this information helpful? | |||
Sep 4, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 04, 2018 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern. Assuring you of our best services always. Yours sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
Add a Comment | |||
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Post your Comment